This was my second tour booked with biketours.com. My first one was a self-guided tour in Slovenia, which was great, so I thought I'd try this one, which reviews raved about.
The route and scenery were just great. We had superb meals with Mediterranean-style cuisine, either in restaurants or in our hotels. Each day featured a coffee stop, where we snacked on peanuts, bananas, and chocolate.
The tour guide was very knowledgeable about his home country, super well-organized and thoughtfully attended to the needs of the participants. The support van was there when we needed assistance.
There were a couple of thrilling long descents with stunning vistas. The price of those descents was lots of climbing, some of them long, some a bit steep.
A few of the days were extremely hot, around 100F. I had heat stroke symptoms one day, and had to get a lift in the van for the last part of the ride. We had only a few minutes of light rain on our side trip to North Macedonia to see the monastery on Lake Ohrid. Not much the tour operator can do to control the weather, of course.
The bikes had front suspension and a rear rack with an Ortlieb pannier. We did have some gravel and cobble sections where a road bike would not have worked. These bikes were on the heavy side, making the climbing more difficult than it could have been. My one suggestion to improve the tour would be to use lighter bikes. I think the current generation of "gravel bikes" with fat tires, without suspension, would work well, and save a few pounds. Instead of the rack and pannier, a frame bag or seatpost bag would have enough capacity and also save some weight.
The participants on e-bikes seemed to be having a good time of it, though, as they passed me up the climbs!