Family Friendly Bike Tour Reviews
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★★★★★ Richard Severson 1 day agoVery dissatisfied
· Danube Bike Path 8 Nights (Upscale Lodging)
Our trip was shortened due to previous rains which had damaged the trail and sections were closed. We were not informed of this issue until we had been biking for two days. We were unable to ride the final two days as the trail was closed.
We should have been notified of this situation prior to our leaving home. We would have cancelled the trip (we had trip insurance) and rebooked for next year. VERY disappointed in the way this information was withheld from us. It is a clear case of the bike touring company looking out for themselves and totally disregarding us, the customer.
Also, one member of our party had to cancel due to medical reasons. This information must not have reached the provider as 4 bikes were delivered and all hotels were expecting 4 people.-
BikeTours.com staff reply from jan October 9, 2024
The unprecedented storm that hit the region of your trip completely overwhelmed everyone in the region so many balls were unfortunately dropped. Though this is no excuse, there simply were not enough resources to update and help all of our travelers. This was a problem for everyone in the industry. Our apologies the weather - and the massive fallout is caused - did not cooperate. We hope you'll give us a chance on another trip.
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★★★★★ Marcie B. 2 days agoDazzling Dolomites and so much more!
· Bicycle Paths of the Dolomites (based in one hotel)
An excellent introduction to the Sud Tirol region via out-and-back bicycle day tours. Returning to our beautiful nest at the Hotel Laurin every evening was exceptional and we enjoyed a feast for the senses every single dinner. We had a reserved table for our entire stay (breakfast buffet and gourmet multiple course dinners) and the reception and wait staff were friendly, efficient and very customer service oriented. We selected e-bikes and are glad we did (we are 80 and 79 years of age and love E-bikes)! The itinerary had slightly changed from the original program, but it was easy to adjust our expectations based on shuttle availability. The routes were well marked and the app's instructions were clear. We knew there wouldn't be a handlebar phone mount, so brought one. Also we upgraded our T-Mobile coverage for 5G coverage for the month we were abroad.
We also appreciated the brand new pair of panniers and the handlebar bag (one per room).
The only day we encountered an unpaved route was the Cortina d'Ampezzo former rail to trail route. The drop off shuttle pointed in the general direction of the bicycle path, but it took the SIX of us to figure out it wasn't immediately visible. We had to pedal past the bobsled shed/track and push the bikes up a relatively steep embankment to access the then well-marked and mostly packed gravel trail into Cortina.
Fall weather can be fickle, but we biked every day in a different direction without issue. Raingear was indispensable on two of the five cycling days.
The ride to Lago di Braies can involve some traffic the closer one gets, but cyclists don't have to pay for parking and it's well worth the long climb.
All in all, we would rate this tour company, the hotel facilities and the quality of the instructions to all the bike destinations highly.- What was the date of your tour?
- September 2024
- How many tours have you completed?
- 10+
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Italy
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★★★★★ Al Coop 5 days agoWonderful Experience
· Lake Constance Bicycle Path
My wife and I went on a self guided tour and had a wonderful experience. We feel so fortunate to have found biketours.com. Overall I would rate the tour company good to excellent. The only suggestions I have are that my wife’s e-bike frame was not fit properly for her smaller body size. Secondly, we initially used Google Maps which guided us on more main roads than we expected. Not until a couple of days in to our tour did other cyclist suggest downloading a cycling app which their tour company suggested. Their app guided us on more scenic off-road trails. I now understand why when the booklet says 30 km to 40 km the shorter distance is on more main roads and not off roads. As a first timer I think biketours.com could be clearer in their correspondences or booklet and possibly suggest such apps. Overall everything was first class and we had a fantastic and memorable experience. Thank you and hopefully we will use biketour.com for future trips.
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- This was our first
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Don Ference 5 days agoFantastic experience! Loved it!
· Danube Bike Path 7 Nights (Classic)
Great way to see Austria, the scenery was spectacular. The local partner was very well organized and accommodating, they went above and beyond expectations. We were really impressed with the hotels selected and the food was delicious!
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★★★★★ Bob Sterndale 1 week agoBeautiful trip but problems
· Tauern Bike Path (Krimml-Passau)
The scenery was breathtaking, the bike paths mostly fine but with seriously difficult and dangerous exceptions, the hotels very pleasant and the e-bikes fine with one exception.
The trip started on the wrong foot at the first hotel: Hotel Krimml Fälle. We were assigned a room with no heat (as were others) on a cold day. After two hours of lame diversions and excuses, while we sat in the lobby to keep warm, we were given a heated room. In all other respects the hotel and restaurant were fine.
Getting to Krimml is a bit confusing. OBB will sell you a train ticket (from Salzburg for us) all the way to Krimml. The trip involves a narrow-gauge train from Sell am See to Mittersill hbf (end of line) and a bus trip from Mittersill to Krimml. There is a bus stop in the middle of Krimml village, steps from our hotel.
The first day of biking were delightful. The hotel in Sell am See was beyond our expectations.
The second day of biking started well but we encountered a long section of closed trail. We were in a narrow valley with little development. The only parallel path was a shoulder-less two-lane highway with plenty of high-speed traffic, not an acceptable bike route. Trees and brush had been trimmed along the nice paved bike path recently. All the slash had been left on the path, for 2 or 3 days from its appearance. We picked our way through the mess for maybe a couple kilometers. Then we came to a section with blown down trees obstructing the path, another ½ to 1 Km. Getting through this required some bushwhacking with the heavy e-bikes. Not fun.
Day three of biking was fine until we came to a flooded underpass on the outskirts of Salzburg. We needed to cross the A1 highway to get to Salzburg. A bad storm a few days before had caused numerous problems across Austria. We did find an alternate route but advance knowledge would have saved us a few Km of pedaling.
Day 4, however, brought us to highway biking. As we approached the village of St. Radegund we were directed onto a busy, shoulder-less two-lane road for a steep ascent of a kilometer or more. It was a strenuous ride even with the e-bikes. Your web sites offers this description of the tour:
“The tour route is mainly on dedicated bicycle paths (about 80% of the time). The remainder of the tour is on quiet roads and dirt or gravel roads. This tour is suitable for families with children.”
This stretch alone disqualifies the tour as a family-safe route. The experience continues:
A short distance beyond the scary hill climb is a 5.2 Km stretch of riding on the same road. The tour map shows this section as a bike path on the side of the road pavement. The “bike path” in this area is about 18” wide, separated from the high-speed traffic by a 4” wide white stripe. Narrative direction for this day’s route were not helpful, signage was poor, the “pink” house referred to is now yellow.
The unpleasant day was capped by a steep climb to the hotel in Burghausen. Pushing a heavy e-bike up a hill doesn’t work! You need to pedal it up so that it assists with its own heavy weight.
Day 5 brought us to Bad Fussing. This day was mostly uneventful. Directions to the hotel in Bad Fussing were vague, calling for riding 4 Km on a busy road with no shoulder. Instead, we found a bike path at the German side of the bridge that led right in to downtown Bad Fussing. The directions should include this route. Plan your day to allow an hour or two at one of the baths, you will be glad you did!
Day 6 was uneventful, mainly along the Inn River to Passau.
One e-bike problem: the rear disc brake on one of the 4 bikes was useless, apparently the brake pads were worn away (bikes had coaster brakes too). In all other respects bikes were fine. Battery capacity was generous. I think the lowest reserve at the end of any day for any of us was 50%.
An otherwise delightful trip was marred by surprise bike path closures and stretches of unsafe highway biking. This is not for children. The scenery was awe inspiring. Hotels were good to excellent. E-bikes were good except for one problem that didn’t spoil the trip.
We would have wished for more current information on bike path conditions from the local partner. We provided reports to them of closed paths as we encountered them.
Your tour description misrepresents the conditions of the route. We would not have booked the trip if had been accurately described. SHOW MORE- What was the date of your tour?
- Sept 16, 2024
- How many tours have you completed?
- about ten
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany
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BikeTours.com staff reply from jan October 3, 2024
Thank you for your business and detailed feedback. Unfortunately the storm that hit your area during your vacation impacted 1000s of folks which resulted in the on the ground teams being totally overwhelmed. Unfortunately we cannot control mother nature. That said, thank you for traveling with us and we hope to see you again!
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★★★★★ Nancy Nestler 1 week ago
Loved the area!
· Bicycle Paths of the Dolomites (based in one hotel)
We loved exploring the area. There was a lot of variety going in different directions each day. We found the paths and day trips to be different enough that we felt like we were exploring a new place every day. Well done!
One comment - don't do the Toblach to Lienz ride on a beautiful weekend day, especially at the same time the train arrives. The route was too crowded to enjoy for about 1/3 of the ride.
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- 4
- Difficulty (actual vs. expected)?
- Somewhat harder
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Italy
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★★★★★ wayne graham 1 week agoWonderful route through two countries
· Prague to Dresden Along the Vltava & Elbe Rivers
This is as advertised. Mainly along the river with a variety of terrain. Very flat! Tour company was very responsive. We had a slight hiccup on one issue on a Sunday and they were super proactive. Hotels are very convenient and the routing is very well done. Trip was better than expected and the operator had lots to do with that.
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- Three
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Czech Republic, Germany
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BikeTours.com staff reply from bozena_kusovac October 2, 2024
Hi Wayne, we're thrilled to hear the trip exceeded your expectations. We appreciate your feedback and are always here to help ensure a great experience. Hope to see you on another adventure soon!
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★★★★★ Cecilia Firstenberg 1 week agoA fun and educational way to experience Bikbao
· Bilbao Gold Coast E-Bike Tour
Bikes were great, guide was excellent. We learned a lot about the history and culture of Bilbao and discussed many interesting topics with our group of four. Hearing what our guide was saying was sometimes a challenge but it is hard to bunch together on a sunny Sunday in September - people and other riders are out and about too.
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- 5
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers
- Do you recommend this tour?
- Yes
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★★★★★ Pierre C. 2 weeks agonice trip but some advance planning is required
· Lake Constance Classic (11-nights)
Hotels and views were excellent for the most part. A couple of things to note: 1. Bikes are heavy duty and therefore very heavy, we upgraded to e-bikes 3 days into the trip, that was a big help. 2. Trails are not well marked, we met a few different groups during our tour of the lake and everyone was complaining about the written directions and even the gps tracking. Be prepared to have to stop, take an assessment and even back track a few times a day.
Crucial items if you want to use GPS tracking; buy a phone holder that can attach your phone to the bike before leaving on the trip, otherwise you will have major issues setting up your phone so you can see it properly (I tucked mine into the front basket which had a protective transparent cover, however with the glare, it was hard to read). Also, make sure that you bring a backup battery pack as 2 -3 hours of tracking and your phone will be dead.
Be prepared to bike some busy roads and gravel roads. One hotel (Bergenz) was located in a residential neighbourhood, there was ooe other restaurants within 600 meters, the rest were in town, 1.5 km away. Although the hotel restaurant was very nice, we spent more on dinner than we anticipated. Note that in St. Gallen almost all businesses and restaurants are closed on Sunday and many are also closed on Monday. Choices for meals and things to do become scarce if you are there during that time.
Finally, be prepared to spend lots of money in Switzerland $50CAD hamburgers in a sit down restaurant seems to be the norm, not for the faint of heart. If you want to save some money I suggest flying into Germany before and after, accommodations and meals will be a lot cheaper (we spent 3 days inSwitzerland before and three days after, we figure that those 6 days cost us at least an extra $1K compared to what Germany prices would have been).
- What was the date of your tour?
- Sept 2024
- Difficulty (actual vs. expected)?
- Somewhat harder
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Ann Abeles 2 weeks ago
A beautiful and mind expanding tour around Lake constance
· Lake Constance Classic (11-nights)
This tour brought one through beautiful scenery and past interesting sites around Lake Constance. The distances for each day's travel were short enough to allow one to visits sites along the way as well as churches and museums in the destination towns.
- What was the date of your tour?
- September 12-24, 2024
- How many tours have you completed?
- More than 20
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Ann Darby 2 weeks agoAn adventure
· Salzburg Lakes Tour: Around the Lakes within the Foothills of the Alps
Great trip, well planned, great accommodations and support, can't beat the location! Only a challenge was on day it rained!
- What was the date of your tour?
- Sept. 2024
- How many tours have you completed?
- 0
- Difficulty (actual vs. expected)?
- Somewhat harder
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria
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★★★★★ Donald Allen 2 weeks ago
Improvisation on the river
· Prague to Dresden Along the Vltava & Elbe Rivers
Due to the flooding of the Elbe river much of the bike pass was under water. The tour company rep, Lukas, did it wonderful job of working out a route for us each day. Unfortunately we had to bike some of our journey on busy highways, there just was no other way. Everything went smoothly, no small matter with the situation at hand, and we were again pleased with our trip. Looking forward to our next adventure with Bike Tours.
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- Somewhat harder
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Czech Republic, Germany
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★★★★★ Carol Bly 2 weeks ago
Not what hoped for. Poor directions. Unsafe routes and not well marked.
· Tauern Bike Path (Krimml-Passau)
Loved quiet rides in country and thru villages but dangerous conditions were not marked due to recent storms. We should have been notified and got onto dangerous routes.
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- 1
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany
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BikeTours.com staff reply from jan October 2, 2024
Thank you for your feedback, and we sincerely apologize for the disruptions you experienced during your trip. The recent 100-year storm was an unprecedented event that affected thousands of travelers across the region, and we regret that it impacted your adventure.
We always strive to provide the best experience possible, and it is disheartening when factors beyond our control prevent us from doing so. Please know that our team worked tirelessly to ensure the safety and well-being of all our guests during this unexpected situation.
Thanks for your business and we hope you'll travel with us again.
Jan
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★★★★★ Barbara Dickson 2 weeks ago
Girls on Bikes
· Lake Constance Classic (11-nights)
The 6 of us really enjoyed our trip. We downloaded the KoMoot App for navigation and so glad we did. The paper instructions were much more difficult to follow and the digital instructions worked perfectly. The hotels were quite nice and the luggage went like clockwork. It was a great trip.
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Leslie Wilson 2 weeks agoVery disappointing
· Lake Garda (based in one hotel)
The bikes,local tour provider & maps where not an acceptable standard or adequately explained to our bike group. We all goind this to be very disappointing.
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- 4
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- Italy
