Alsace  Bike Tour Reviews

  • Freiburg and the Alsatian Wine Road
    (4/5) Stephen Graham 9 months ago

    Great area, careful with cars in France

    · Freiburg and the Alsatian Wine Road

    Fascinating area, half German half French. French side has the cutest towns, German side the safest biking. Beware biking on the French side on weekends, as locals drive to the vineyard towns for lunch or overnights, and they drive fast. Often no shoulder or bike path, drivers not always courteous, a lot of energy on avoiding catastrophe for less-experienced riders instead of enjoying the scenery. Support was good, replacing a bike with brake problems mid-trip. Navigation had one major error, sending us to a small bridge across islands in the Rhine near Strasbourg that had in fact been closed for months. A bit stressful at the end of a long day riding, but we found another way across. Minimal guidance as to where to stop for cafes, lunch, etc.; could use a more detailed list of suggestions. Some of the budget hotels are not in charming locations or walking distance from restaurants. The Grand Hotel in Strasbourg has seen better days.

    Countries included in this tour?
    France, Germany
  • Alsace Wine Country
    (3/5) MAC July 21, 2023

    Pretty Area

    · Alsace Wine Country

    The vendor with whom you contracted has room for improvement. The documentation supplied by was inadequate. Using street names as a frame of reference in the towns we visited was the first issue. Street names are few and far between. It was not unusual to see other "green bags" (the color of the panier and handlebar bags used by this vendor) riding around in various directions looking for the same route as our group.

    The two hotel rooms they booked for us in Kayserberg were not air conditioned! That day, the high was in the mid 80's and the route had multiple climbs. Riders need to be able to get their core temperature down for comfortable sleep.

    Navigation out of town from the hotel and into the end town hotel was particularly poor. Luckily, We had programmed the addresses of each hotel into our contacts and relied on Siri most afternoons to find our hotel.

    What was the date of your tour?
    July 2023
    How many tours have you completed?
    30
    Difficulty (actual vs. expected)?
    As expected
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    France
    • 3/5 Value
    • 3/5 Included meals
    • 3/5 Bikes + equipment
    • 2/5 Hotels or boat
    • 5/5 Scenery
    • 2/5 Ease of navigation
    • 1/5 Tour documents
    • 3/5 Local tour company services
    • 4/5 Route selection
  • Strasbourg to Mainz
    (3/5) Sheryl Slone July 17, 2023

    Disappointed

    · Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine

    We were disappointed in the inability of the app to work for route directions. Several detours were encountered that were clearly not recent detours but alternate directions were not given. We ended up just doing a Google bike route to get from city to city.

    What was the date of your tour?
    July 2023
    Difficulty (actual vs. expected)?
    As expected
    Do you recommend this tour?
    No
    Countries included in this tour?
    France, Germany
    • BikeTours.com staff reply from JV July 18, 2023

      Thanks for your feedback. We are actively working - as a cycling community in Europe - to improve the overall app experience but unfortunately it is still a very fragmented market. Thank you for your business!

    • 1/5 Value
    • 3/5 Included meals
    • 1/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 5/5 Scenery
    • 1/5 Ease of navigation
    • 2/5 Tour documents
    • 1/5 Local tour company services
    • 1/5 Route selection
  • Strasbourg to Mainz
    (5/5) Robert Hodby May 10, 2023

    Wobbly legs

    · Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine

    Thought I do this without any training - day one hurt but after that it became easier. The route selection was fantastic with changing scenery being a mix of river countryside and towns.
    Ambling along stopping for photos food and drink made every day a joy and the distances meant we finished everyday mid afternoon.
    Planning the next bike tour!

    What was the date of your tour?
    April 2023
    How many tours have you completed?
    First time
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    France, Germany
    • 5/5 Value
    • 4/5 Included meals
    • 4/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 4/5 Ease of navigation
    • 5/5 Tour documents
    • 4/5 Local tour company services
    • 5/5 Route selection
  • Strasbourg to Mainz
    (4/5) William Sholten September 20, 2022

    Our Alsatian Bike Trip

    · Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine

    We have enjoyed 2 other bike trips in the past. This route was not easy to follow without GPS. We used a Garmin GPS to help confirm our path along the way (and highly recommend this). There are many intersecting bike paths around towns, so we had to stop often to determine which route/path to take. There were several detours due to construction (not indicated on our route plans) which made travel both longer and more challenging to navigate.
    We cycled on gravel roads in addition to the bike paths, making the ride somewhat longer than anticipated.

    Hotels were comfortable, but not all hotels in Category A had air conditioning. Hotel staff and breakfasts were first rate!

    Rental bike performed well but were heavier than expected.

    What was the date of your tour?
    September 2022
    How many tours have you completed?
    third tour
    Difficulty (actual vs. expected)?
    Somewhat harder
    Who is this tour suitable for?
    Solo travelers, Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    France, Germany
    • 4/5 Value
    • 5/5 Included meals
    • 4/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 5/5 Scenery
    • 3/5 Ease of navigation
    • 4/5 Tour documents
    • 4/5 Local tour company services
    • 4/5 Route selection
  • (2/5) Christopher Blair September 17, 2022

    Strasbourg - Mainz

    · Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine

    It was okay.
    First day, bags were not picked up. Had to call. Delivered after dinner time. Expected some explanation or perhaps an apology. Nothing.

    What was the date of your tour?
    Sept 2022
    Difficulty (actual vs. expected)?
    Much easier
    Do you recommend this tour?
    No
    Countries included in this tour?
    France, Germany
    • 3/5 Value
    • 2/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 3/5 Scenery
    • 1/5 Ease of navigation
    • 2/5 Tour documents
    • 1/5 Local tour company services
    • 1/5 Route selection
  • (4/5) Rob Gage August 4, 2022

    Great, but different from expectations

    · Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine

    The mapping software was essential in staying on the recommended path, as sign posting wasn't always clear. The whole trip was more variable than we had expected, both from road quality and scenery.
    One suggestion is that the instructions on picking up the bikes could have been sent out ahead of time and made clearer.

    What was the date of your tour?
    June 2022
    How many tours have you completed?
    3
    Difficulty (actual vs. expected)?
    Somewhat easier
    Who is this tour suitable for?
    Solo travelers
    Countries included in this tour?
    France, Germany
    • 3/5 Value
    • 4/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 3/5 Scenery
    • 4/5 Ease of navigation
    • 2/5 Tour documents
    • 3/5 Local tour company services
    • 4/5 Guides (if applicable)
  • (3/5) Richard 69 May 29, 2022

    A nice ride

    · Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine

    This is our eighth time cycling in Europe so we are experienced cyclers. This is the first and only time we had any problems. When we arrived in Strassbourg in the evening and checked our bikes we noticed right off that one of the bikes had a problem. We called Eurobike the next morning to resolve the issue and we were underwhelmed by their response. After several phone calls and two and a half hours taken out of the day we planned to spend sightseeing in Strassbourg I finally demanded that they bring us another bike which they reluctantly agreed to do. If we had not taken an extra day in Strassbourg there would have been no way for us to complete the first leg of our tour. So there was that.
    We have always chosen the B level hotels and have always been more than satisfied. This tour the hotels were hit and miss. The Hotel Ibis in Heidelberg gave us a room that was literally the size of a closet nd it was more than a mile walk to get to the historic old town. The hotel Asgard in Worms was also a long way from the city center. I will say that all the hotels served a good breakfast.
    The bikes were the typical rental bikes that we always get so they are a little heavy and slow so no surprises there. But we found the road surfaces to be very rough in many places which made for very slow travel and we found ourselves reaching our destinations much later than we planned.
    We cycled through forests and lots of farmland which was fine but we really did not cycle along the Rhine as much as we would have liked. The scenery was pleasant enough but not nearly as spectacular as other tours we’ve taken.
    The printed directions are always confusing and at times our route was not as well marked as we would have liked so there was a lot of stopping to check our phones. We found the app that we downloaded to be very helpful.
    It’s always fun and exciting to be cycling in Europe and we did enjoy ourselves and had many fine meals along the way. Unfortunately this ride did not compare favorably with the other seven tours we’ve taken.

    What was the date of your tour?
    May 18-25 2022
    How many tours have you completed?
    8
    Difficulty (actual vs. expected)?
    Somewhat harder
    Do you recommend this tour?
    No
    Countries included in this tour?
    France, Germany
    • 4/5 Value
    • 5/5 Included meals
    • 1/5 Bikes + equipment
    • 2/5 Hotels or boat
    • 2/5 Scenery
    • 2/5 Ease of navigation
    • 2/5 Tour documents
    • 1/5 Local tour company services
    • 3/5 Route selection
    • 1/5 Guides (if applicable)
  • Freiburg and the Alsatian Wine Road
    (4/5) Leonard72 June 23, 2019

    Beautiful French Wine Countryside

    · Freiburg and the Alsatian Wine Road

    The bikes, the hotels, the French Wine Country Scenery were beautiful, the German side was very uninspiring. We cycled through Agriculture farm country on the German side. Freiburg a wonderful, beautiful shopping town is geared to hiking in the Black Forest.

    What was the date of your tour?
    MAY 13, 2019
    How many tours have you completed?
    Completed four, this was #5.
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    Solo travelers, First-time bike tourists, Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    France, Germany
    • 5/5 Value
    • 4/5 Included meals
    • 5/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 4/5 Scenery
    • 2/5 Ease of navigation
    • 3/5 Tour documents
    • 1/5 Local tour company services
    • 3/5 Route selection
  • Strasbourg to Mainz
    (4/5) Martin June 5, 2019

    Lovely trip along the Rhine

    · Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine

    This trip starts in France and crosses into Germany on the first day of riding. The bicycling was very pleasant; the towns were interesting; the locals helpful and friendly. The written cycling directions were only marginally helpful, but the signage in both France and Germany is excellent. It helps to have google maps. Download the google map in your hotel the night before with hotel WiFi, or have a data plan. The hotels were fine. Ibis has very small but adequate rooms. It is somewhat generic. The non-ibis hotels were definitely more interesting and rooms were larger.

    What was the date of your tour?
    May 22-30
    How many tours have you completed?
    4
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    Solo travelers
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    France, Germany
    • 4/5 Value
    • 5/5 Included meals
    • 5/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 4/5 Scenery
    • 2/5 Ease of navigation
    • 3/5 Tour documents
    • 5/5 Local tour company services
    • 4/5 Route selection
  • (5/5) Rode November 20, 2018

    Perfect Service

    · Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine

    Every think perfect in all the tour.....................

    What was the date of your tour?
    October
    How many tours have you completed?
    more than 10
    Difficulty (actual vs. expected)?
    Much easier
    Who is this tour suitable for?
    Solo travelers
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    France, Germany
    • 5/5 Value
    • 4/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 5/5 Ease of navigation
    • 5/5 Tour documents
    • 5/5 Local tour company services
    • 5/5 Route selection
    • 5/5 Guides (if applicable)
  • (5/5) eva m November 10, 2018

    Great ride along the river

    · Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine

    The tour was well organized with nice hotel choices. There were some challenges for the route, especially where construction was taking place. A gorgeous section of the river for riding.

    What was the date of your tour?
    Oct 13 to 20
    How many tours have you completed?
    5
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    Solo travelers, First-time bike tourists, Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    France, Germany
    • 5/5 Value
    • 5/5 Included meals
    • 5/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 4/5 Ease of navigation
    • 4/5 Tour documents
    • 5/5 Local tour company services
    • 4/5 Route selection
  • Alsace Wine Country
    (2/5) Bluenose October 1, 2018

    Alsace in September

    · Alsace Wine Country

    Great time of year to do this trip as the vineyards are being harvested. The weather is perfect for cycling! Much of the trip is on dedicated cycle paths which reduces the amount of riding in traffic.
    We took the dinner package which saved us the hassle of trying to find dinner each night. A couple of the meals were terrific but most were average.

    What was the date of your tour?
    September 9, 2018
    How many tours have you completed?
    6
    Difficulty (actual vs. expected)?
    Much easier
    Do you recommend this tour?
    No
    Countries included in this tour?
    France
    • 3/5 Value
    • 2/5 Included meals
    • 3/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 4/5 Scenery
    • 1/5 Ease of navigation
    • 3/5 Tour documents
    • 1/5 Local tour company services
    • 3/5 Route selection
  • (3/5) Chris118 October 1, 2018

    Lovely, but there were problems

    · Alsace Wine Country

    A friend and I just completed the Alsace trip. We had perfect weather and it was lovely to ride through the vineyards while the grapes were being harvested. Accommodations and dinners ranged from superb (Osthouse) to “meh”. It seemed to us that the quality declined with each successive day.

    The tour company rep who met us in Strasbourg was very rushed and did not give us a particularly warm welcome. We only discovered the next morning that the mileage computer on one of our bikes was faulty because an electrical lead had been pulled out. This is the bike he used to “demonstrate” so he should have known that it was faulty. We were never able to fix it because it required too small a screwdriver. This inhibited our route-finding throughout the week since the computer was on the navigator’s bike.

    On the flip side, I had a crash (someone ran into me) and I called from the destination hotel and the company rep arranged for someone at the hotel to swap out my bent wheel. I was interested that the company rep didn’t ask if I had sustained any injuries.

    The route instructions were sometimes difficult to follow. We were lucky to also have a personal GPS and it helped us know whether we were on track. I think part of the problem is that the North American interpretation of some navigation terms may differ from the the European. I urge the company to consider a separate sheet/map to help people find heir way out of Strasbourg. It is actually simple but not at all obvious.

    What was the date of your tour?
    Sept. 9-13, 2018
    How many tours have you completed?
    10
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    Solo travelers, Families with teens
    Do you recommend this tour?
    No
    Countries included in this tour?
    France
    • BikeTours.com staff reply from Brittany October 2, 2018

      Chris, thank you very much for your review of the Alsace. I'm sorry to hear of your bike accident but thankful you are okay! I'll reach out to you about your accident, your Category B accommodations, and the directions so we can work with the tour operator to improve services.

    • 3/5 Value
    • 3/5 Included meals
    • 3/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 4/5 Scenery
    • 3/5 Ease of navigation
    • 2/5 Tour documents
    • 3/5 Local tour company services
    • 3/5 Route selection
  • Strasbourg to Mainz
    (5/5) TinaM September 30, 2018

    Excellent Bike Tour!

    · Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine

    My husband and I had a fabulous time on the Strasbourg, France to Mainz, Germany bike tour September 6-13th. We arrived a day early and loved walking around and exploring the beautiful city of Strasbourg.

    Our bikes and information were dropped off the day before our trip and we were off early the next morning. We would highly recommend having a data plan to download the GPS maps offered to your phone. These maps show you exactly where you are at all times! Would also be very beneficial to have a cell phone holder for the handlebars on the bikes.

    We rode mostly on bikepaths and trails and occasionally on roadways. The terrain was mostly flat and winding around farmer’s fields, through towns and cities, and along or near the Rhine. Our favorite town was Speyer, Germany the day we were on our way to Heidelberg. The main street had beautiful, colorful buildings, a lovely, church, quaint shops, and a fabulous clock tower.

    The hotels provided were clean, centrally located, and had friendly and helpful staff. Silka at Hotel Schwert in Rastatt went above and beyond helping us with all of our questions and requests! Thank you Silka!

    After our first day of our Eurobike tour, we were fortunate to have met another couple also travelling on the same tour. We decided to travel together and the four of us spent the rest of our trip biking and having a great time together!

    This was our first bike trip and we loved it! The weather was beautiful and the biking experience was fabulous!

    What was the date of your tour?
    September 6-13, 2018
    How many tours have you completed?
    This was our first bike tour.
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    Solo travelers, First-time bike tourists, Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    France, Germany
    • Our bikes! (photo by TinaM)
    • Main square in Speyer, Germany. (photo by TinaM)
    • Heidelberg, Germany. (photo by TinaM)
    • 4/5 Value
    • 4/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 4/5 Scenery
    • 4/5 Ease of navigation
    • 4/5 Tour documents
    • 4/5 Local tour company services
    • 5/5 Route selection
  • (2/5) pmcmanamon September 21, 2018

    Tour instructions were outdated, and hard to follow

    · Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine

    The cities we visited were great, and so were the hotels. I was warm, so air conditions would have been nice, but not a big deal. The tour instructions consisted of a generic book with instructions, and a generic set of maps. The maps were not that detailed. When the maps disagreed with the instructions the maps were right. The signage along the routes changed since they made the instructions . We were told to look for a large E along European bike paths, but it appears to have been replaced by a circle with 15 inside it, i guess for the # of countries in the EU. The bikes were great. The luggage was always delivered on time. I downloaded a Eurobike app to help with the directions, but it did not work well. In order to update my positions I had to quit the app, and restart it. The Biketours people did suggest a new app, RidewithGPS, that worked much better. Because they did not have cues the pass could not tell me ahead of a turn, but it did tell me if we go off course.
    I think the local tour company, Eurobike, needs to update their instructions. I also would appreciate if they made unique instructions for each tour. The instructions start and end at a city center. When we got close I would use google maps to find the hotel directly, rather than going to the city center and then to the hotel. My ideal would be a unique set of instructions for a tour, with small maps above or below each instruction. We have had that with other tours, but different providers. On this tour I could not mount my instructions and maps so I could see both while riding, I picked the instructions. In some cases they recommend stopping at a certain place for lunch, but you cannot see if from the tour route, and there is no map to locate it.

    What was the date of your tour?
    Sept 15,2018 start date
    How many tours have you completed?
    this is the 4th
    Difficulty (actual vs. expected)?
    As expected
    Do you recommend this tour?
    No
    Countries included in this tour?
    France, Germany
    • 3/5 Value
    • 4/5 Included meals
    • 4/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 3/5 Scenery
    • 1/5 Ease of navigation
    • 1/5 Tour documents
    • 4/5 Local tour company services
  • Alsace Wine Country
    (1/5) Joaney September 9, 2018

    Really sorry we took this trip

    · Alsace Wine Country

    While we knew we signed up for a self-guided trip, we had no idea just how little this tour company would provide to us. Starting with bikes that have no water bottles moving quickly onto very poorly written directions and a GPS that was outdated years ago, the trip proved a disappointment each day. Most of the hotels had no a/c (in the middle of the summer) and we had paid for the more upgraded choices. While I must admit that we were guided onto mostly non-traffic bike paths whenever possible, we felt that all we did was ride all day long, with no pointers of what we might be passing of interest. We got lost a fair amount of times, and luckily we had a 23 yr.old, engineering graduate, who helped us decipher where we were vs. the directions. The weather could not have been more beautiful, thankfully, since there was no "back-up" should it turn terrible. We had to have our luggage ready by 9am, there went those leisurely mornings we thought we would have, only to notice that they were never picked up before we finished breakfast at 10am. The bikes were of good quality and thankfully also, we had no flat tires or breakdowns. I know I am spoiled from having taken many bike trips with reputable companies like Backroads and Duvine, etc. This trip was suggested by the friends we traveled with and the woman was smart in getting an e-bike. The rest of us had to walk our bikes up to one of the hotels that was perched on the highest point of the town. Only to finally reach the destination and to be told by the desk manager that if we had intended to eat there, he was sorry they were full for the evening...and that "he constantly tells the bike trip organizers that they should warn their bikers to make arrangements in advance." Clearly we were given no such instructions. We were LUCKY the manager was able to find us a taxi to take us to town for dinner. It was rather surreal. The food in this region was boring and repetitive. How many tart flambees does one want to eat?

    What was the date of your tour?
    July 10-15, 2018
    How many tours have you completed?
    20+
    Difficulty (actual vs. expected)?
    Somewhat harder
    Do you recommend this tour?
    No
    Countries included in this tour?
    France
    • 1/5 Value
    • 3/5 Included meals
    • 3/5 Bikes + equipment
    • 2/5 Hotels or boat
    • 4/5 Scenery
    • 1/5 Ease of navigation
    • 1/5 Tour documents
    • 1/5 Local tour company services
    • 3/5 Route selection
  • (5/5) Buffalo September 7, 2018

    Simply Fantastic

    · Alsace Wine Country

    The trip was excellent. The hotels selected were generally good (one was exceptional, one was mildly disappointing, the rest were all just good). The tour was well planned and pretty easy to follow. The first leg of the trip was in the valley. This helped to acclimate our group for the wine hills to come. The little villages and wine were exceptionally beautiful. We found the customer service of bike tours and the partner tour operator were also very good. We will definitely use bike tours sometime in the not too distant future.
    Important note: with an E-Bike the trip was pretty easy (according to my wife). However, with a standard bicycle, I found some of the hills to be quite challanging. The second to last day I burned roughly 2900 calories.

    What was the date of your tour?
    July 15 - 20
    How many tours have you completed?
    1 with biketours.com
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    Solo travelers, First-time bike tourists
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    France
    • Eguisheim (photo by Buffalo)
    • 4/5 Value
    • 4/5 Included meals
    • 4/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 5/5 Scenery
    • 4/5 Ease of navigation
    • 4/5 Tour documents
    • 5/5 Local tour company services
    • 5/5 Route selection