Bike Tour Reviews page 5
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★★★★★ Susan Roberts 8 months agoDisappointing tour
· Munich & the Bavarian Lakes
This was my least favorite bike tour of the 6 or 7 I have done. Some of the trails were fine but too many of them were loose gravel. All six of us are experienced bikers but one person fell on the gravel damaging the bike and another person fell twice due to loose gravel. The poor quality of the gravel trails was very disappointing.
- Countries included in this tour?
- Germany
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★★★★★ Janet Fraser 8 months agoHow a tour guide can ruin what could have been a great experience
· · Provence by Bike and Boat
While the cycling was good, scenery lovely, other passengers and crew delightful, the irritatingly arrogant sexist and intrusive behaviours by our tour guide (Heim) who claimed to have built the company, put a huge damper on the trip for many of us. Although we enjoyed the bikes, the meal times were chaos due to too many passengers in too small a space. Also the general condition of the boat, Caprice, needs improvement.
- What was the date of your tour?
- Aug, Sept 2024
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
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★★★★★ Kitty Brodie 9 months agoNot quite what we expected
· Vienna to Budapest 5-nights (Active)
We booked a self-guided 5-day tour from Vienna to Budapest.
There were a few things that did not sit well with us on the organizational front.
The tour itself was great once we got started and the cities/hotels en route were great.
The bike service was great... we had a mechanical issue on Day 1 of riding, and the bike was replaced the next morning.Organizationally:
Confirmation of tour was delayed until the 1 day before the original day of departure.
When I tried to cancel because we wanted to book something that was confirmed, I was told this was not possible.
That seemed unfair, when the tour operator has the right to cancel, but not the client.The initial orientation meeting on "Day 1" in Vienna did not happen until "Day 2".
Nothing at all was arranged for "Day 1" other than the hotel in Vienna.The 5 day tour turned out to be 5 nights, with the 1st night in Vienna, where we already were staying.
So not 5 nights on the road, but 5 nights in hotels. Starting on the morning of "Day 2" makes the tour really only a 4 day tour in my opinion.The bikes that were brought to us on the morning of "Day 2" were not the right bikes that we had ordered.
Pick up time for our bags from the hotel was not mentioned in the orientation meeting.
Consequently, we missed the pickup time on the first hotel and had to pay for a taxi to bring the bags to the next hotel.
This again seemed unfair.- What was the date of your tour?
- May 2024
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens, Families with young kids
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Hungary, Slovakia
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★★★★★ Mary Gallagher July 26, 2023
Great biking - barge was ok
· · Provence by Bike and Boat
Biking in Provence was outstanding- but the cabin we stayed in (Cabin 1) was not satisfactory. Crew we’re great and tour leader was knowledgeable and experienced. Unfortunate about our accommodations.
- Countries included in this tour?
- France
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★★★★★ Jon Kramp July 26, 2023
A fine tour with issues
· · Provence by Bike and Boat
The bike/boat tour started off by my not being able to initially find the boat. The route of the tour is normally serviced by two boats with the boats sailing the route in opposite directions during each week. Due to low bookings, only one of the two boats servicing the route was in operation. The boat I expected to sail on was the one that was out of service and docked and it took some time to find the boat that was in service.
The boat I actually sailed on, Caprice, is a converted cargo barge. The cabins contained the expected features for a 'standard' category passenger river vessel. However, the cabins are on the small side. The dining/lounge area was also on the small side considering that the boat was operating at full passenger capacity. Food service was very good and the crew was helpful. Snacks and drinks were available at the end of the days cycling.
The biking route and sights seen along the way were as advertised. However, there were two cycling related issues:
1) The tour description of 'There will be some hills' is correct for most days but that there were two climbs each of about 5km length.
2) All but five of the tour members selected to book an electric bike for the tour. Only one of the tour members completed the tour without the use of a non-electric bike because of the slope and length of the climbs. Booking an electric bike for this tour is recommended for most people.One day of the tour included a continuous 5km stretch of gravel surface. The tour used multiple types of roads. The major roads were all in fine condition. The smaller one lane roads, mainly used by farmers to reach the fields, were often in poor condition with pot holes common. It should be noted that all of the bikes offered on the tour were if good quality and in good repair. During the tour there was only one minor issue with any of the bikes.
It should be noted that some days on this tour were a bit long considering that temperatures were in the mid 90'sF to just over 100F range. On one day, for example, biking started about 8 AM and ended slightly before 6 PM. Hydration was an issue but the biking part of the tour included multiple stops each day to refill water bottles and/or purchase drinks.
A printed map of the biking route was not provided and is not available. Those doing the tour non-guided, only done by 2 people on selected days on my tour departure, will need to have a mobile phone to access route information.
- What was the date of your tour?
- July 2023
- How many tours have you completed?
- 5
- Difficulty (actual vs. expected)?
- Much harder
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- France
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★★★★★ Mary Gallagher July 31, 2023
Disappointing Accommodations
· · Provence by Bike and Boat
Recently returned from Provence bike and barge and very disappointed with cabin accommodations. Bathroom sink located in main cabin from which we heard gurgling and draining from other cabins. Also heard loud banging from floor probably due to mechanical issues due to location of cabin - farthest on the bow. Overall not suitable for guests. Crew, guide and food were great- but cabin (#1) was not acceptable.
- Countries included in this tour?
- France
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★★★★★ Linda Ewing August 2, 2023
Provence Bike Trip into the Countryside
· · Provence by Bike and Boat
Really enjoyed the bike trip through the Provence countryside which visited several picturesque towns along the way. Our guide Alex was wonderful; she had done her homework so was able to provide us the history of what we were seeing. Plus Alex was great fun and made sure everyone was safe and comfortable while riding. Barge on-board staff was also super responsive and friendly. All the local staff was excellent!
My only criticism of the trip is the business model used by the barge company. The 'Caprice' boat itself is 'past its prime' --- old, really cramped room accommodations. We were unlucky and assigned what appeared to be the smallest double twin room that didn't even have space for the tiniest sink in the bathroom (it was installed next to my bed's pillow). In fact, all the rooms were smaller than on other barge boats I've been on. Also, the dining area was so tight you couldn't get out of your chair without your neighbor also moving. Bottomline, the company owners are squeezing too many people on the boat so they get more revenue.
- What was the date of your tour?
- July 15 - 22, 2023
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
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★★★★★ Edward Baker August 11, 2023Could Have Been Amazing
· Royal Zealand and Copenhagen
The routes took us through some very interesting landscapes and towns. It would have been so much better if our daily information included more specifics about the areas where we traveled. Knowing more about the trails would also have been helpful. At one point, the directions were extremely confusing and led us onto an impassable trail. We understood that in some towns where we stayed the accommodations would be limited and might not have all of the amenities to which we are accustomed. With that we were fine. However, it was disappointing to see better accommodations that were available. Even worse was when the directions sent us to the better hotels only to be told that our reservation was not there and when we arrived at the hotel that was reserved, it was of a much lesser quality. This happened to us twice. At the very least, the route directions should list the correct destination hotel. We should not have to consult two different documents to find our hotel for the night. In our case, we had specifically explained that we would pay more, but wanted to have the best accommodations in each location. This did not happen, although we did pay a higher rate. Fortunately the staff at all of the hotels were exceptionally helpful, friendly, and professional. We were given very limited orientation before beginning the ride and felt that this company was unresponsive and left a lot for the rider to figure out alone. No helmets were provided which wasn't significant for us because we brought our own, but there was no communication indicating that helmets would not be provided. Having notes in the daily plan that noted restaurants along the way and at the destination each day would have been most helpful. In addition, it would have been nice to have known that in serveral locations, the only dining option would be at the hotel. We had a very enjoyable experience, but feel that it could have been far better with more information provided by the organization.
- What was the date of your tour?
- August 2023
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Denmark
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★★★★★ Kirsten Tollefsen August 22, 2023Ok experience
· Copenhagen Highlights Bike Tour
There were 16 people on the tour which was too large a group. The entire group could not get through the lights together resulting in some crossing against the light even after being told the leader would wait. A little hard to hear the leader, but what she said was interesting.
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★★★★★ Stephen Friedman August 23, 2023Nice trip with some areas for improvement
· · Sail & Bike to Picturesque Villages and Nature Reserves
The itinerary and sights were beautiful. The Elizabeth is a beautiful ship. The engagement of the captain and integration of the tour group left something to be desired.
- What was the date of your tour?
- August 2023
- How many tours have you completed?
- 8
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Families with teens, Families with young kids
- Do you recommend this tour?
- No
- Countries included in this tour?
- Holland
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★★★★★ Chris MacMillan August 29, 2023Hot in Italy in August
· A Taste of Italy: Emilia-Romagna
Enjoyable cities and food. Bike routes a bit bumpy but easy. Unfortunately very hot ? this year in Italy. Tour operator helpful with flat tires.
- Countries included in this tour?
- Italy
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★★★★★ Charles Stahl September 7, 2023
A Bit Dissapointing
· · Provence by Bike and Boat
Compared to the previous five bike/barge trips I have done with company this tour was disappointing. The boat and it's crew were great, the cabins were clean and as comfortable as possible. No problems there. The breakfasts and afternoon snacks were plentiful and good. However, the dinners were often not edible. The Italian cook was very sweet, but the food was often unrecognizable and tasteless. I am not a fussy eater, but I along with my dinner companions often sent the food back uneaten.
The printed material does say that riding is done mostly along country lanes, but the amount of riding on gravel was daunting. I feel that should be mentioned in the literature. The guide was extraordinary, both knowledgeable and well spoken, not to mention very approachable. The highlights were indeed highlights, but negotiating the busy streets while riding through small towns was scary at best. Perhaps doing this trip is mid-summer would be more picturesque, but the weather wouldn't be as perfect as it was for us in late August/early September. Had this been my first bike/barge adventure perhaps I would be less critical, but with many other tours co choose from, I would not recommend this particular tour.
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
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★★★★★ Terez Maniatis September 8, 2023
First trip in the dolomites
· Dolomites to Venice Along the Old Dolomites Railway Track
The scenery was amazing! The local tour company was not.
By the time we got our bikes they had run out of repair kits. We had to but two tire tubes at different times because of this. Would not recommend this company!- How many tours have you completed?
- Many
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Countries included in this tour?
- Italy
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★★★★★ Annik Stahl September 11, 2023
Could have been better
· · Provence by Bike and Boat
The tour leader (Helmut) was great, as was the boat crew. There were some fun times biking but the miles and miles of harsh gravel was not in the description of the trip. (This was not "country roads" -- this was ROCKS and my back ached for days afterward.) Had I know, I would not have chosen this trip as I just had surgery. I found the food to be absolutely awful. The dinners were beond strange and hey, maybe something besides HAM HAM HAM every day for lunch? I lost 4 pounds during that trip.
While I know there are some great trips to be had with this company (my dad has been on several and said this one was the worst). this was not one of them. Like I said, some fun time biking but not enough to recommend this trip.
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
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★★★★★ Elizabeth Gray September 19, 2023
Beautiful trip on the Danube
· · Danube Bike and Boat: Passau-Budapest-Passau – MS SE-Manon
This scenic trip is beyond description!!! Boating on this beautiful river, in and out of small towns, bustling cities and incredible mountain and grapevine views was fabulous!
The boat was nice, clean ( very cold pool) and plenty of service, however; instructions were poor at best.
There were a couple that provided directions on the routes and many other events upon the boat, SE Mannon, however one spoke no English and the other struggled with describing in English the sometimes complicated routes. 85% of the travelers were non English speakers and were well informed by the German speaking gentleman. Many English speakers became lost in Bratislava and some in Vienna. The routes were beautiful and not too challenging to ride if you paid close attention during the briefings and asked a lot of clarifying questions. When you are t quite sure, ask again until you do. We found not understanding the German and Austrian speakers frustrated them a great deal but don’t get offended. You need the correctly translated information. As simple as “up stream or down stream” can be miscommunicated.
We had one bike that needed to be changed out, however, the people checking the bike said it was ok and we suffered 2 days with a bike that was not shifting properly. Day 3, new bike, no more problems.
Do not waste your money on ANy of the drink packages! It is only honored after 4 pm, even soda or coffee is charged outside the 4 pm- 11 pm hours. Dinner drinks are included in restaurant. Breakfast includes coffee but not soda as many drink in AM. Bring snacks back on board if you want anything to eat outside breakfast or dinner.
Now for the food: we had “guess that dish” every night Everything was covered in some kind of gravy. Pork for dinner the first 3 nights! Desserts were the most disappointing. Very bland puddings, and some had breakfast cereals mixed in. After day 2, we started eating dinner out when possible. One night we had spaghetti which wasn’t too bad however we couldn’t get any Parmesan cheese or extra bread to fill up. Breakfasts offered many options, however, the omelettes were not always cooked through. Stick with the waffles, they were good. Plenty of meats and bread to make sandwiches for your lunch ride. We generally stopped at a pub or beer garden for goulash or French fries and beer! Lots of little places to choose from although good places could be recommended in the route book! No one on board would suggest any restaurants in the towns. That was disappointing. We found a great restaurant on top of a hotel in Vienna with a fabulous view of the city and river.
In our info from Biketours. Com, we were told not to book travel from the boat before 12. The boat wanted us out of our cabins by 8:30. We waited up on top of the boat until our taxi arrived at 11:00. We were the last party to leave. None of the Americans got off the boat until 10-10:30. Lack of communication again.
It was nice unpacking only once for our bike tour, however we will probably stick with the bike/hotel version in the future! Croatia here we come in 2024!!! Still had a blast with our party of 6! Thanks Biketours! SHOW MORE -
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★★★★★ Rudy Paulich September 20, 2023
Italian coast Adventure
· Venice to Trieste and Istria
Study maps and cue sheet as early on as possible for a smooth tour.
I was unable to down load gps files as it said my device was to new.
Files and info should be updated so all can download files and pertinent info on trip. -
★★★★★ Allen H. September 22, 2023
Tour of Slovenia
· Best of Slovenia: Highlights Across the Country From Bled to Piran
The logistics of the tour was good. Hotels, Routes & baggage transfers went as planned without any issues. However the bikes were terrible. Heavy & not proper gearing for climbing hills. The poor bikes took away from the enjoyment of bike riding. I have done 10+ bike tour in Europe. The worst rental bikes ever. Also the Guibo route app was poor. Ride with GPS is much better.
- What was the date of your tour?
- Sept. 2023
- How many tours have you completed?
- 10 plus
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Slovenia
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★★★★★ Cathy Hendrie September 23, 2023Innsbruck to Lake Garda
· Innsbruck to Lake Garda Across the Southern Slopes of the Alps
There should be a company representative present when the bikes are delivered
Our 10 person group was divided between 2 hotels …..this should never happen…we travel as a group for a reason….to enjoy our time together…also the notification sent was inadequate -
★★★★★ Ellen Brown September 29, 2023Poor route info
· Lake Garda (based in one hotel)
While the company rep was great, the app and route map only worked the middle 3 days. First day we had a transfer to Trento, a rather rushed fitting of bikes, then told to just follow the bike path to Riva de Garda, “ it’s easy, you won’t get lost”. Well, we were lost, and we experienced with self guided bike tours. There was no meeting to discuss the use of the app before we took off riding, but then there was no GPS either. Lucky we paid for an international phone plan, I used it to get us to the town. Others on this same tour ended up MILES away from where they should have been.
They gave us a booklet with written directions that were totally useless as there was no starting point. One direction said start over the bridge, there was no bridge anywhere near our hotel.
The riding was basically on bike path, so very easy. Lots of dirt and rocks and stones as well.
The bikes were “ok” but seemed older. I had to switch out my e-bike as the battery wouldn’t detach. The replacement bike I was given had a slow leak in the back tire, so we had to pump it up during the ride.
While the scenery is beautiful, and the riding enjoyable, I don’t recommend the tour company used in Italy- What was the date of your tour?
- September 2023
- How many tours have you completed?
- 10
- Difficulty (actual vs. expected)?
- Much easier
- Do you recommend this tour?
- No
- Countries included in this tour?
- Italy
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★★★★★ Jeffrey Yarne October 1, 2023
Do your research
· Algarve Coastal Route
Note: we have ridden the flatter and paved bike trails of the Danube and Bruge to Amsterdam. If those rides are rated 1, this ride should be more than 1.5 primarily due to the amount of loose gravel paths coupled with deep ruts from cars. Also is you are close to 5’1” even the extra small bikes with narrow tires might be tough to handle. The area is warm in late Sept 2023. And if you are expecting smaller towns we found the stopping places generally large catering to many tourists which is the primary industry. There are some wonderful places to eat. All hotels had air conditioning although some were noisy others were nice and set back from the crowds. The Portugal people are very nice and the local tour company is as accommodating within reason although if you break a chain in the midst of no where it is a challenge. It would be good to bring at minimum a master link and chain river tool for a roadside repair.
- Countries included in this tour?
- Portugal
