Terms & Conditions

Please note: Instead of operating bicycle tours ourselves, BikeTours.com represents local bicycle tour operators around the world. Review the tour operator's information and terms below, then submit your booking request through BikeTours.com. The primary benefits of booking your tour through BikeTours.com include:

• Lower cost: You pay local tour company prices—less than what big American companies charge
• Variety: Choose from more than 200 tours offered by local operators in 35 countries.
• Advice: Our informed advisors help you choose the trip that's right for you.
• Great exchange rates: Pay low rates thanks to the millions of dollars in foreign currency we buy each year. Or pay in euros!
• Convenience: We handle the full booking and payment process.
• Support: We’re your advocates from initial planning through final pedal stroke.

Contact us with any questions about booking and paying for your tour through BikeTours.com. We look forward to serving you!

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3E TRAVEL'S TERMS AND CONDITIONS

Cancellations and Refunds
Should you find it necessary to cancel, a cancellation fee will apply based on the date we receive written notice:
Over 30 days prior to departure – 20%
29 -20 days prior to departure – 50%
19 - 10 days prior to departure - 65%
9 - 4 days prior to departure - 85%
Less than 3 days or failure to show - 100%
There will be no refunds or credits for unused portions or uncompleted tours for any reason whatsoever.

Please note that a few of our trips (eg. boarder crossing trips) have payment schedules and cancellation fees that are more stringent. These exceptions are clearly indicated in the detailed itineraries, printed separately for each trip.

The local tour operator reserves the right to cancel any trip prior to departure for any reason whatsoever, including insufficient registrations. Generally, a cancellation would be made more than 45 days in advance of the departure date. If we find it necessary to cancel a trip, all payments made to 3e travel d.o.o. will be refunded immediately. However, the tour operator shall not be responsible or liable for other expenses incurred by the participant as a result of such a cancellation.

Trips Costs
The amount paid to the tour operator to participate in a trip is referred to as the “Land Cost.” The Land Cost for all our trips printed in our itineraries and brochure are in Euros.

Land costs for all trips include: Unless otherwise indicated in the specific itinerary for a trip, the Land Cost includes all sleeping accommodations, all breakfasts, guides (except for self-guided trips), all train, taxi, boat and bus transfers as specified in detailed itineraries.

Land Costs do not include: Unless otherwise indicated in the specific itinerary for a trip, the Land Cost does not include international airfare, passport, visas, airport taxes, medical costs, costs of evacuation from remote areas, individual/optional trains, buses, lifts or excursions, lunches, dinners, beverages, tips to guides/leaders, certain meals as specified in detailed itineraries, items not on the set dinner menus, or personal services and items.

Single Supplements: Accommodations in hotels are based on double occupancy. There are only a limited number of single rooms available in the hotels at a supplemental charge. This extra charge simply pays for a private room, not better accommodations. If you are traveling alone and would like single accommodations where possible, a single supplement charge will be applied. If you are traveling alone and wish to share accommodations, we will assign you a roommate. If there is no one with whom you can share, in most cases, there will be no extra charge. This applies for standard comfort accommodation, but not for 4* or 5* hotels.

Trip Insurance
We strongly recommend that you purchase short-term travel insurance covering trip cancellation, trip interruption, baggage and accident/life. In the event you find it necessary to cancel either prior to or during a trip due to injury, personal or family illness or emergencies, travel insurance will usually reimburse non-refundable airfares and non-refundable Land Cost. It can also cover the costs of emergency evacuations from remote areas. It is possible to purchase travel insurance policies through most insurance agencies.

Health Insurance and Medical Info
Due to the (partly) physically demanding nature of our trips, the tour operator, requires that you have medical/health insurance coverage while participating in one of our trips. It is possible that you may already have medical/health insurance that will cover you while you are abroad but it is your responsibility to find out in advance of the departure date.

All trip participants need to understand that there are places on trips where medical services are not, or may not be, immediately available. For guided trips, a copy of a medical information sheet will be provided to our trip guides for use in the event of a medical situation or emergency. For all trips, especially self-guided trips, we require you to have a copy of your medical information sheet with you at all times for use in the event of a medical situation or emergency.

Responsibilities of Trip Members
Trip participants are responsible for selecting trips that are appropriate for the participant’s abilities, physical and medical condition, and interests. Trip participants are responsible for
1) studying and understanding the trip conditions as described by the trip itinerary and all supplemental information supplied by the tour operator
2) knowing the participant’s own physical and medical condition with respect to the advisability of participating in the chosen trip
3) bringing appropriate and adequate clothing, equipment, medications and first aid supplies, and
4) acting in a respectful and safe manner and in accordance with the accepted local customs of foreign countries visited.
When traveling abroad, it is extremely important that participants understand that they will be subject to the laws of the particular countries visited. The tour operator reserves the right to decline or cancel the participation of any participant whose condition or conduct it deems to be detrimental to or compromises the safety or interests of the individual or the group as a whole.

Independent Service Providers
The tour operator, its owners, and guides give notice that they act only as agents for the owners, contractors, and suppliers, providing means of transportation and/or related services and shall not be liable for any delay, mishap, expense, inconvenience, irregularity, bodily injury or death to person or damage to property occasioned through the conduct or default of any company or individual engaged in providing these arranged services. Each of these passenger conveyance companies, tour companies, hotels, restaurants etc. is subject to the laws of the state or country where the service is provided.

The tour operator shall not be liable directly or indirectly, for bodily injury or property damage for any reason whatsoever, including, but not limited to weather, quarantines, civil disturbances, theft, default, detention, annoyance, changes in government regulations, terrorism, war, or failure of conveyance to arrive or depart as scheduled etc., over that which it has no control.

Delays
Although these itineraries have been carefully planned, reasonable changes and substitutions in the itinerary may be made where deemed necessary for the comfort, safety, and well being of the members. Any resulting costs will be the sole responsibility of the participant.

All photos used by permission. ©3etravel