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Bike Tour Reviews  page 8

  • (3/5) The dozer October 18, 2016

    Challenging to peddle to fairy tale cities.

    Prague to Vienna via Cesky Krumlov

    The route was challenging, navigation difficults, but beautiful UNESCO sites each night. We were just dropped off with the wrong bikes, a Garmin we could not use, and one sheet of paper with directions and overview of route. If it had not been for 5 Irish ladies on the same route we would have really struggled. They had a Garmin that worked and with intense map study did not get lost as often as we did. VERY few people spoke English. Our pick up person was very rude to the Irish ladies.

    What was the date of your tour?
    August 2015
    How many tours have you completed?
    3
    Difficulty (actual vs. expected)?
    Much harder
    Do you recommend this tour?
    No
    Countries included in this tour?
    Austria, Czech Republic
    • BikeTours.com staff reply from Lindsay Nash October 19, 2016

      Hi! Thanks so much for sharing your experience. We're glad to hear you had a good trip overall. Aren't the UNESCO sites just fascinating?
      We're sorry to hear of your trouble with the bikes and Garmin along the route. We'll share this feedback with the local operator and work to improve this service!
      Thank you again for sharing your experience and helping us to spread the joy of bicycle tourism.
      Kind regards,
      Lindsay

    Prague to Vienna
    • 4/5 Value
    • 2/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 4/5 Scenery
    • 2/5 Ease of navigation
    • 1/5 Tour documents
    • 1/5 Local tour company services
    • 4/5 Route selection
  • (3/5) Cycle2017 September 25, 2017

    Our Venice to Porec Challenge

    Venice to Trieste and Istria

    This tour proved to be more challenging than anticipated, partly due to torrential rains on 2 days and windy conditions most of the week. Concerns included long riding distances with limited facilities between some of the planned stops -e.g. -few restaurants or stores to purchase snacks and more water. The signage didn't always match the tour directions, creating confusion and likely longer rides than planned. The final day -70 km, with 50% uphill is a challenge for casual riders. Casual recreational riders will find some of the days long and some of the terrain challenging. The local provider provided excellent support when we were flooded out of a hotel and unable to ride due to area flooding, and also assisted with transportation for the final transfer when a member of the group was ill, and weather conditions were miserable. Despite this, our group, 3 recreational riders and 1 experienced rider, enjoyed visiting the beautiful cities along the route -when the weather cooperated.

    What was the date of your tour?
    September 10-16
    How many tours have you completed?
    2
    Difficulty (actual vs. expected)?
    Somewhat harder
    Do you recommend this tour?
    No
    Countries included in this tour?
    Croatia, Italy, Slovenia
    • BikeTours.com staff reply from Jim Johnson, founder and president September 26, 2017

      Janet, thank you for your valuable feedback, which we will pass along to the local tour company. We'll also take your comments into consideration when advising future clients.

    Venice to Trieste & Istria
    • 3/5 Value
    • 4/5 Included meals
    • 4/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 3/5 Scenery
    • 2/5 Ease of navigation
    • 3/5 Tour documents
    • 5/5 Local tour company services
    • 2/5 Route selection
  • (3/5) Josée May 3, 2024

    Not our dream trip

    Vienna to Budapest 5-nights (Active)

    We booked the active tour because we did not have time to do the classic. 80-100 km per day were too much, specially when 1 day/4 was 100% rain. We cannot control temperature on a cycling trip, but to cycle 50-60 km in the rain would have been much better than 100km that day. On top of that, our hotel was booked at 130km instead of 100 by mistake. The hotel was nice enough to send a van and a trailer to pick us up. We were soaked!!! Out of 5 hotels, I would consider that 3 nights were more 3.5 stars than 4 and the 2 other nights were 4 to 5 stars. In some small towns, where nobody speak English, it would have nice have more guidance to know where to go to buy the ferry tickets and to know that not all countries use Euros and where to change money for cash only situation. Also, the ferry schedule was not clear, and found out that they take breaks in the morning and can cause a delay.
    We were 3 (1 road bike + 2 e-bikes). The roads were rough in some areas with deep puddles of water during the rain. Of course, a flat happened and we struggled to find a pump for the road bike. The pumps that were given to us were for the e-bikes and did not fit. In a small town with no English speaking around, we managed to resolve the situation. Also, the first morning we started the trip, we had to go to a bike store to ask for extra tires in case of a flat. There were not given to us at the beginning. Thank god we went! Having done 2 cycling trips (Portugal and Croatia) in the past year, we found that the Vienna to Budapest was a bit boring. The landscape was not very different from start to beginning and the distances were long in between the little cities we visited.
    Minimum information were given to us and it would have been nice to have suggestions for restaurants and more details, etc, etc. We received that info with the other companies we used for the other trips.
    A water bottle or a shirt from your company would have been also a nice surprise.
    The trip was OK, but can be improved in many ways for the price we paid.
    We were happy for the quick response when we had the issue with the hotel at 130km instead of 100
    The NH Danube or NH Budapest (We had to change room at 11h00 pm because there was a heating problem that made the room like a sauna and the window handle was broken, so we could not open it….) are more 3 stars hotels. The loft in Bratislava was VERY VERY Nice and the Barok in Gyor was great also. We expected more at the to pass on Esztergom, because we could not come back the next day to visit. I heard that the 30km we missed were worth the views and cycling.
    I would recommend the trip to people that did not cycle in Portugal, Croatia and want a flat route.
    4 days were a lot concerning the distances, but 6 days would have make it long for the lack of change of scenery. This is my opinion!

    Countries included in this tour?
    Austria, Hungary, Slovakia
    Vienna to Budapest 5-nights
  • (3/5) Cathy 3 months ago

    Puglia bike tour

    Cycling in the Heart of Puglia

    We enjoyed this tour but some of the roads were very rough and we were in traffic more than expected. The last two days were very rough roads with a lot of trash on both sides of the roads. Loved Ostuni and Lecce!

    Countries included in this tour?
    Italy
    Cycling in the Heart of Puglia
  • (3/5) Larry Cady August 5, 2022

    Great route but TERRIBLE directions

    Innsbruck to Lake Garda Across the Southern Slopes of the Alps

    The good things about the Euro Cycle tour were:
    1. Very nice route through the Italian Tyrol
    2. Generally very nice hotels.
    3. Bike were adequate but so-so quality. On other tours I have had better quality bikes.

    The BAD thing - Directions were very poor. The main problem was there were no turn by turn directions to the hotels. This is standard on other tours. The printed directions routed you into the center of a town and then stopped. You were given the address of the hotel, but not directions on how to get there. Sometimes we were given a map of the town, but not always. We ended up using Google Maps on our phones to get the hotels. In one town (Maran), the hotel was well away from the town center and difficult to find. We spent a lot of time tracking it down.

    I would not take a Euro Cycle tour again. Other tour companies you represent are fine and I intend to take more tours - but not with Euro Cycle.

    What was the date of your tour?
    May 2022
    How many tours have you completed?
    4
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    Families with teens
    Do you recommend this tour?
    No
    Countries included in this tour?
    Austria, Italy
    Innsbruck to Lake Garda
    • 3/5 Value
    • 2/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 4/5 Scenery
    • 1/5 Ease of navigation
    • 1/5 Tour documents
    • 1/5 Local tour company services
    • 1/5 Route selection
  • (3/5) Linda Cooper October 18, 2024

    Made the most of being stuck at the dock.

    Danube Delights: Biking through Four Countries

    An act of nature meant that the boat never left the dock. The company made a point to provide activities and bike routes for 7 days in Vienna. Bike Tours was non existent when it came to communicating the changing conditions before the tour started.

    What was the date of your tour?
    Sept. 2024
    How many tours have you completed?
    1
    Difficulty (actual vs. expected)?
    Somewhat easier
    Countries included in this tour?
    Austria, Germany, Hungary, Slovakia
    • BikeTours.com staff reply from Biketours team October 21, 2024

      Hi Linda, we do sincerely appreciate your willingness to make the most of an unexpected situation. Unfortunately the Danube flooding was an unprecedented and historic event which inevitably left a chaotic situation for all involved. I do apologize that Biketours team could not update you. With the dynamic situation we relied on the on board crew who had the best ability to give you the most up to date and pertinent information. I hope despite the frustrations you were able to bring home fond memories of your time in Austria.

    Danube Four Countries
    • 3/5 Value
    • 2/5 Included meals
    • 3/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 3/5 Scenery
    • 1/5 Ease of navigation
    • 4/5 Local tour company services
  • (3/5) Rudy Paulich September 20, 2023

    Italian coast Adventure

    Venice to Trieste and Istria

    Study maps and cue sheet as early on as possible for a smooth tour.
    I was unable to down load gps files as it said my device was to new.
    Files and info should be updated so all can download files and pertinent info on trip.

    What was the date of your tour?
    September 2023
    How many tours have you completed?
    3
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    Solo travelers
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Croatia, Italy, Slovenia
    Venice to Trieste & Istria
    • 3/5 Value
    • 3/5 Included meals
    • 4/5 Bikes + equipment
    • 2/5 Hotels or boat
    • 5/5 Scenery
    • 4/5 Ease of navigation
    • 3/5 Tour documents
    • 3/5 Local tour company services
    • 3/5 Route selection
  • (3/5) Linda Ewing August 2, 2023

    Provence Bike Trip into the Countryside

    Provence by Bike and Boat

    Really enjoyed the bike trip through the Provence countryside which visited several picturesque towns along the way. Our guide Alex was wonderful; she had done her homework so was able to provide us the history of what we were seeing. Plus Alex was great fun and made sure everyone was safe and comfortable while riding. Barge on-board staff was also super responsive and friendly. All the local staff was excellent!

    My only criticism of the trip is the business model used by the barge company. The 'Caprice' boat itself is 'past its prime' --- old, really cramped room accommodations. We were unlucky and assigned what appeared to be the smallest double twin room that didn't even have space for the tiniest sink in the bathroom (it was installed next to my bed's pillow). In fact, all the rooms were smaller than on other barge boats I've been on. Also, the dining area was so tight you couldn't get out of your chair without your neighbor also moving. Bottomline, the company owners are squeezing too many people on the boat so they get more revenue.

    What was the date of your tour?
    July 15 - 22, 2023
    How many tours have you completed?
    3
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    Solo travelers
    Do you recommend this tour?
    No
    Countries included in this tour?
    France
    Provence by Bike and Boat
    • 3/5 Value
    • 3/5 Included meals
    • 5/5 Bikes + equipment
    • 1/5 Hotels or boat
    • 4/5 Scenery
    • 5/5 Ease of navigation
    • 4/5 Tour documents
    • 2/5 Local tour company services
    • 5/5 Route selection
    • 5/5 Guides (if applicable)
  • (3/5) Lit Cheong Chong June 15, 2024

    Trip was cancelled

    Tromso to Ersfjordbotn E-Bike Tour

    My scheduled bike tour was cancelled at last minute as the tour guide had an accident. Hope he had recovered. I appreciate if you can give me my refund asap. Thank you

    • BikeTours.com staff reply from jan June 18, 2024

      Apologies for the inconvenience. Your refund has been issued. We hope you come again!

    Arresting Arctic scenery
  • (3/5) Larry Mark Robbins September 22, 2024

    Hotels with Charm?

    Rhine Bike Path: Mainz to Cologne

    As expected, the tour was beautiful, flat, and easy to follow. This is said to be the most scenic segment of the Rhine and I have no reason to doubt that. The bikes were excellent. We selected e-bikes, a first for me, that were useful since we encountered several cool days with a headwind. We chose the Charme category and travelled between seasons 2 and 3. Unfortunately, we were informed that four of the six hotels advertised were unavailable. Quote "Some of the hotels that were booked (due to availability) only offer Category A, however the highest room category was booked at all the Category A hotels. For Rüdesheim and Cologne we can offer a discount of 20,00 € per person/night." Ok, reasonable we thought and agreed. Here are how the switches worked out:

    Mainz: H2 hotel: Brand new hotel, residential neighborhood but walkable to Old Town, overall nice. Room was good (clean & modern) tho not exceptional. More basic hotel than luxury hotel as Favorite Parkhotel appeared in pictures. Differential between the two hotels on Expedia for two nights is €80. No compensation offered.

    Rudesheim: Central Hotel: As the name implies, central to tourist area. Room was Ok but not great. Certainly not "the highest room category was booked at all the Category A hotels" as promised. Breuer's Rüdesheim Castle, the brochure hotel, is €60 more expensive per night and pictures appear significantly more upscale. Compensated €40.

    St Goar: Schlosshotel Rheinfels: This is the brochure hotel. Relais & Chateaux level hotel. Outstanding. Don't miss dinner in hotel dining room as sun sets.

    Koblenz: Diehls Hotel: Located on the other side of the river from Koblenz but this was not a problem for us. Very fine hotel, received an upgraded room. Had an excellent dinner at hotel. Left the next morning from this side of the river. This was not either of the brochure hotels, but was excellent.

    Bad Godesburg: Boutique Hotel Dreesen: This was the brochure hotel. Upscale as expected in a beautiful neighborhood. Restaurant Rheinzeit nearby should not be excluded.

    Cologne: Hotel Eden am Dom: Top notch location next to cathedral and other tourist sites but just OK hotel. No upgraded room. At least €40 per night cheaper than the advertised Steigenberger per their own individual websites x 2 nights = €80. Given €40 compensation. Again, nothing wrong with this hotel, but not the experience advertised and not adequately compensated. Life isn't perfect but given this was mid-September, there were shortcomings.

    NB: The ICE train returning from Koln to the Frankfurt airport is not the Hauptbahnhof next to the cathedral. That train leaves from the Messe/Deutz Bahnhof across the river.  SHOW MORE 

    Countries included in this tour?
    Germany
    Rhine Bike Path
  • (3/5) Anonymous December 10, 2023

    Nice (but expensive) way to explore Istanbul

    Europe & Asia Istanbul Bike Tour

    Pro: friendly guide, exploring a big part of Istanbul, Easy going
    Con: Very expensive (especially because even lunch is not included), sometimes a bit too long at one spot

    How many tours have you completed?
    6
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    Solo travelers, Families with teens
    Do you recommend this tour?
    Yes
    Unearth Istanbul’s cultural confluence
    • 2/5 Value
    • 4/5 Bikes + equipment
    • 4/5 Scenery
    • 3/5 Local tour company services
    • 3/5 Route selection
    • 4/5 Guides (if applicable)
  • (3/5) Rin 9 months ago

    More of an educational tour with some bike riding and swerving through too many people

    Classic Frankfurt Bike Tour

    A quick way to get the city center/financial district's information. I didn't know that was what we signed up for, but it filled up our morning before check in. Not a whole lot of riding, we stopped many times so our guide could give us information on the history, buildings, war and even compared Hitler to our President which was not appreciated.

    What was the date of your tour?
    May 2025
    How many tours have you completed?
    3
    Difficulty (actual vs. expected)?
    Much easier
    Who is this tour suitable for?
    Solo travelers
    Do you recommend this tour?
    No
    Get the full flavor of Frankfurt
    • 3/5 Value
    • 4/5 Bikes + equipment
    • 4/5 Scenery
    • 3/5 Guides (if applicable)
  • (3/5) MAC July 21, 2023

    Pretty Area

    Alsace Wine Country

    The vendor with whom you contracted has room for improvement. The documentation supplied by was inadequate. Using street names as a frame of reference in the towns we visited was the first issue. Street names are few and far between. It was not unusual to see other "green bags" (the color of the panier and handlebar bags used by this vendor) riding around in various directions looking for the same route as our group.

    The two hotel rooms they booked for us in Kayserberg were not air conditioned! That day, the high was in the mid 80's and the route had multiple climbs. Riders need to be able to get their core temperature down for comfortable sleep.

    Navigation out of town from the hotel and into the end town hotel was particularly poor. Luckily, We had programmed the addresses of each hotel into our contacts and relied on Siri most afternoons to find our hotel.

    What was the date of your tour?
    July 2023
    How many tours have you completed?
    30
    Difficulty (actual vs. expected)?
    As expected
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    France
    Alsace Wine Country
    • 3/5 Value
    • 3/5 Included meals
    • 3/5 Bikes + equipment
    • 2/5 Hotels or boat
    • 5/5 Scenery
    • 2/5 Ease of navigation
    • 1/5 Tour documents
    • 3/5 Local tour company services
    • 4/5 Route selection
  • (3/5) Kelly Kimbler April 29, 2024

    Fun with friends

    Holland’s Super Tulip Tour

    The weather was not great so we had to roll with it. For it being a super tulip tour I thought we see more tulip farms and maybe visit one to see the inner workings of how tulips are produced and sold.
    Our guide was trying hard but with a group the size of ours I’m sure that was difficult. I think it was her first time doing the super tulip tour. We missed both the flower market and the cheese market from them being closed on the days we were there. I think the cost of admission into keukenhof should have been included instead of us each having to buy ours individually online the night before. The flower parade was a nice bonus since we didn’t get to see the flower parade.
    The food was good. The accommodations were basic but clean.

    What was the date of your tour?
    April 2024
    How many tours have you completed?
    2
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Holland
    • 4/5 Value
    • 4/5 Included meals
    • 5/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 4/5 Scenery
    • 3/5 Ease of navigation
    • 4/5 Tour documents
    • 4/5 Guides (if applicable)
  • (3/5) Kelly Kimbler April 29, 2024

    Fun with friends

    Holland’s Super Tulip Tour

    The weather was not great so we had to roll with it. For it being a super tulip tour I thought we see more tulip farms and maybe visit one to see the inner workings of how tulips are produced and sold.
    Our guide was trying hard but with a group the size of ours I’m sure that was difficult. I think it was her first time doing the super tulip tour. We missed both the flower market and the cheese market from them being closed on the days we were there. I think the cost of admission into keukenhof should have been included instead of us each having to buy ours individually online the night before. The flower parade was a nice bonus since we didn’t get to see the flower parade.
    The food was good. The accommodations were basic but clean.

    What was the date of your tour?
    April 2024
    How many tours have you completed?
    2
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Holland
    • 4/5 Value
    • 4/5 Included meals
    • 5/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 4/5 Scenery
    • 3/5 Ease of navigation
    • 4/5 Tour documents
    • 4/5 Guides (if applicable)
  • (3/5) Karen and Martin Keller 6 months ago

    All bike tours are not equal

    Vienna to Budapest (Classic)

    We are experienced bike tourists and have used several bike tour companies as well as planning our own tours. For this tour in particular: Accommodations were all very nice. The luggage transfers were timely and efficient and Roman, the driver, was great. The GPS worked well. The bikes were average and in good repair. A suggestion would be to have various saddle options. Overall the items and logistics of the bike tour co operator were in control of were very good. Specific to our experience, the actual mileages were different than initial itinerary causing final day plans in Budapest to be foiled. In our opinion, this stretch of the Danube radweg is not as scenic as the Passau to Vienna section. To no one’s fault, our specific tour was plagued by extreme heat and 3 days of solid torrential rain, which made this a less than ideal experience. Tour operator came through to try to assist us with alternative transportation options, which we appreciate.

    What was the date of your tour?
    July 4 - 10, 2025
    How many tours have you completed?
    17
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    Solo travelers
    Do you recommend this tour?
    No
    Countries included in this tour?
    Austria, Hungary
    Vienna to Budapest
    • 4/5 Value
    • 5/5 Included meals
    • 3/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 3/5 Scenery
    • 4/5 Ease of navigation
    • 4/5 Tour documents
    • 5/5 Local tour company services
    • 4/5 Route selection
  • (3/5) Richard 69 May 29, 2022

    A nice ride

    Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine

    This is our eighth time cycling in Europe so we are experienced cyclers. This is the first and only time we had any problems. When we arrived in Strassbourg in the evening and checked our bikes we noticed right off that one of the bikes had a problem. We called Eurobike the next morning to resolve the issue and we were underwhelmed by their response. After several phone calls and two and a half hours taken out of the day we planned to spend sightseeing in Strassbourg I finally demanded that they bring us another bike which they reluctantly agreed to do. If we had not taken an extra day in Strassbourg there would have been no way for us to complete the first leg of our tour. So there was that.
    We have always chosen the B level hotels and have always been more than satisfied. This tour the hotels were hit and miss. The Hotel Ibis in Heidelberg gave us a room that was literally the size of a closet nd it was more than a mile walk to get to the historic old town. The hotel Asgard in Worms was also a long way from the city center. I will say that all the hotels served a good breakfast.
    The bikes were the typical rental bikes that we always get so they are a little heavy and slow so no surprises there. But we found the road surfaces to be very rough in many places which made for very slow travel and we found ourselves reaching our destinations much later than we planned.
    We cycled through forests and lots of farmland which was fine but we really did not cycle along the Rhine as much as we would have liked. The scenery was pleasant enough but not nearly as spectacular as other tours we’ve taken.
    The printed directions are always confusing and at times our route was not as well marked as we would have liked so there was a lot of stopping to check our phones. We found the app that we downloaded to be very helpful.
    It’s always fun and exciting to be cycling in Europe and we did enjoy ourselves and had many fine meals along the way. Unfortunately this ride did not compare favorably with the other seven tours we’ve taken.

    What was the date of your tour?
    May 18-25 2022
    How many tours have you completed?
    8
    Difficulty (actual vs. expected)?
    Somewhat harder
    Do you recommend this tour?
    No
    Countries included in this tour?
    France, Germany
    Strasbourg to Mainz
    • 4/5 Value
    • 5/5 Included meals
    • 1/5 Bikes + equipment
    • 2/5 Hotels or boat
    • 2/5 Scenery
    • 2/5 Ease of navigation
    • 2/5 Tour documents
    • 1/5 Local tour company services
    • 3/5 Route selection
    • 1/5 Guides (if applicable)
  • (3/5) Canada November 4, 2015

    A bit of a disappointment

    Lake Constance Bicycle Path

    We booked the high end tour and in general were very pleased. Most of the hotels were lovely and located conveniently to the bike path. One exception was the Marina hotel we were sent to. We passed by beautiful villages but instead of staying in these lovely locations, we were sent to a marina where there no amenities nearby. We explored through the nearby campsite and located a restaurant much more reasonably priced than the marina hotel restaurant. When we had asked at the hotel about nearby restaurants, the hotel said there were no others nearby. It was also very noisy as they were working on the boats. Also we were disappointed with how little you actually got to bike along the lake. Being as this is a huge vacation area most of the lakefront had homes on them. So we were sharing the road much more than expected with often little or no views of the lake.
    The bike tour company was great and the bikes were of a good quality (though with the bumpy terrain shocks would have been appreciated).

    A lovely touch was the beautiful room at the Hotel Halm in Constance where there was a bottle of wine waiting and a lovely corner room.

    How many tours have you completed?
    Three
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists
    Do you recommend this tour?
    No
    Countries included in this tour?
    Austria, Germany, Switzerland
    • BikeTours.com staff reply from Lindsay Nash November 5, 2015

      Hi Kim! Thanks for your review, and we're glad to hear you were very pleased over all. We certainly appreciate your repeat business. We're sorry to hear about your disappointment with the route and the overnight locations, and we've passed along your feedback to the tour operator. This is one of our most popular tours so hotel availability can dictate those overnight locations. We're glad to hear about the bottle of wine, though. That can certainly help the experience!

    • 3/5 Value
    • 3/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 3/5 Scenery
    • 4/5 Ease of navigation
    • 3/5 Tour documents
    • 4/5 Local tour company services
    • 4/5 Route selection
  • (3/5) Kitty Brodie July 31, 2024

    Not quite what we expected

    Vienna to Budapest 5-nights (Active)

    We booked a self-guided 5-day tour from Vienna to Budapest.
    There were a few things that did not sit well with us on the organizational front.
    The tour itself was great once we got started and the cities/hotels en route were great.
    The bike service was great... we had a mechanical issue on Day 1 of riding, and the bike was replaced the next morning.

    Organizationally:
    Confirmation of tour was delayed until the 1 day before the original day of departure.
    When I tried to cancel because we wanted to book something that was confirmed, I was told this was not possible.
    That seemed unfair, when the tour operator has the right to cancel, but not the client.

    The initial orientation meeting on "Day 1" in Vienna did not happen until "Day 2".
    Nothing at all was arranged for "Day 1" other than the hotel in Vienna.

    The 5 day tour turned out to be 5 nights, with the 1st night in Vienna, where we already were staying.
    So not 5 nights on the road, but 5 nights in hotels. Starting on the morning of "Day 2" makes the tour really only a 4 day tour in my opinion.

    The bikes that were brought to us on the morning of "Day 2" were not the right bikes that we had ordered.

    Pick up time for our bags from the hotel was not mentioned in the orientation meeting.
    Consequently, we missed the pickup time on the first hotel and had to pay for a taxi to bring the bags to the next hotel.
    This again seemed unfair.

    What was the date of your tour?
    May 2024
    How many tours have you completed?
    2
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists, Solo travelers, Families with teens, Families with young kids
    Do you recommend this tour?
    No
    Countries included in this tour?
    Austria, Hungary, Slovakia
    Vienna to Budapest 5-nights
    • 1/5 Value
    • 5/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 5/5 Ease of navigation
    • 5/5 Tour documents
  • (3/5) Kevin Rudd August 24, 2022

    Could have been better

    Sweden’s West Coast: Helsingborg to Gothenburg

    The ride was generally good. The route was relatively remote with few points to stop and places along the route to interact with the citizen of the areas visited. Poor preparation of the e-bikes two of the 6 bikes were not at the pick up location and not properly charged. The first day was difficult riding heavy bikes without power. Very disappointing start to our trip.

    Hotel accommodations were fair. The opening property was excellent, while the balance were two and three star quality properties. That said, all the people at the hotels and the bike rental location were friendly and helpful. I would have welcomed better hotel locations and would be willing to pay more. Self-guided does not need to be budget.

    In general, of the other guided and self-guided rides in Europe this ride was 4th of 4.

    How many tours have you completed?
    4, 2 guided and 2 self-guided
    Difficulty (actual vs. expected)?
    As expected
    Do you recommend this tour?
    No
    Countries included in this tour?
    Sweden
    • 3/5 Value
    • 2/5 Bikes + equipment
    • 2/5 Hotels or boat
    • 3/5 Scenery
    • 5/5 Ease of navigation
    • 5/5 Tour documents
    • 2/5 Local tour company services
    • 5/5 Route selection

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