Bike Tour Reviews page 111
-
★★★★★ Ronald Schwarcz 8 months agoExtremely disappointing.
· · Sail & Bike to Picturesque Villages and Nature Reserves
The ship was terrible. Our cabin was so small that it could not accommodate two people comfortably. Also, the ventilation was poor and it was always warm and muggy. There was inadequate seating on the deck. No comfortable chaises or stairs. The Captain did not communicate well or do anything help the travelers meet and mingle. It was especially frustrating as my friend and I were the only Americans and there were no native born English speaking traveling. Unlike all other trips we were on, nothing was done to provide us information about the villages we docked at. The captain or crew did not offer to take us into towns and show us around or even recommend bars or other places to visit. There were no daily information sheets, recommendation or even maps. We were completely on our own. The food was marginal at best. The dinner portions were small. Must dinner wasn’t an”event”, everyone was in and out in around 40 minutes. In general the amenities were totally lacking. We believe that the most Americans would not be satisfied with the Sail and Bike tours offered by Bike Boat Tours. On our ship, the crew were friendly and worked hard, but it seemed that they were understaffed. As it seems that they were working a very tight budget. We only had meat was the dinner entree one night and that was at the BBQ. Two nights we had vegetarian main course. We were never taught anything about sailing except helping pulling ropes to raise and lower sails. I could go on and on, but, I will end by saying that the ship was not comfortable and nothing was done to help the travelers fully enjoy the experience.
- What was the date of your tour?
- August 2023
- How many tours have you completed?
- 10
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Holland
-
★★★★★ Rebecca Norman 12 months ago
Was lovely. Nice country.
· · Holland’s Super Tulip Tour
Boat, Food, Captain, Chef, First Mate… Wonderful…. Now the tour guide.. hum not so much… First my bike was not the right size for me!! Way to tall!! First day I did ask for some help on getting a safer bike.. Did change but still to tall. I didn’t ride many days not feeling safe!! One’s feet should not be 6 inches off the pavement. I would hop loft to stop. I did fall twice. She didn’t know the route. Turned around afew times.. Always a problem finding a toilet to stop at… Would I go on another tour? Up in the air. Can’t say I would.
- What was the date of your tour?
- April 29
- How many tours have you completed?
- First
- Do you recommend this tour?
- No
- Countries included in this tour?
- Holland
-
BikeTours.com staff reply from Jan May 17, 2023
Rebecca,
We truly appreciate your honest feedback and sincerely apologize for the issues you experienced with your bike and the guidance during your tour. We are committed to enhancing our services for a more comfortable and safe adventure, and we'll take your comments into consideration for future improvements. We hope that despite these challenges, we'll have the opportunity to welcome you back on another tour and provide a better experience.
Jan
-
★★★★★ Margaret Farran 6 months agoNot Really What We Expected
· · Bruges to Paris by Bike and Boat (and reverse)
We are seasoned bicyclists and have taken many bike tours. This tour was disappointing on a few fronts. The course of the tour had to change due to construction on the canal. This would have been fine except the guide, Harm, frequently did not seem to know where he was going. There were a couple of visits to places of interest (mining museum and a short stop at a WWI cemetery) but most times it felt like we were putting in time so as to not arrive hours before the boat arrived at its destination for the night. Our guide never led strolls around a town or provided much history. One evening when I asked if he could show us a pub to have a drink before dinner he said it was not his responsibility. We asked if we could bike on our own (as we have done on many other boat/bike tours in Europe) and were turned down. I pressed on quoting the description for the tour which read: "provide us with maps and all the information you'll need" to do a different distance. At that point Harm back tracked and said he'd provide this info. He never did. I've been biking for over 20 years on tours around the world and I have never had a guide so unhelpful and disengaged.
The food was adequate. Nice dinners but breakfast and lunch were lacking. We needed more sustenance for biking in October. Most tours provide a snack after a day of biking but we could not rely on one each day on this tour. The group bought our own snacks when we could but it was all rather odd. As if this tour had never hosted bikers before.
There was no wi-fi although the description said there would be. We at least had a data package, other people did not. What really gave us all pause was the captain's comments (1) it was too difficult to install wi-fi (I've never found that to be true on a boat) and (2) we really did not need it as we should not be on our phones during a tour. Rather presumptuous I thought. Don't advertise you have wi-fi when you don't.
We had some rain which was to be expected in October. One day it was just too wet to bike. We all stayed on the boat - no wi-fi, cabins too small to lounge in them, and while there was a large library of DVDs the captain announced the monitor did not work, therefore no video watching.
It felt like the boat was tired and the tour and crew either winding down for the season or going out of business. -
★★★★★ quin101 July 18, 2016Beautiful area but hectic pace
· Baltic Capitals: Historic Cities of Vilnius, Riga and Tallinn
We did experience the Baltic Countries and we went to places we never would have seen. But, there are issues about the tour, that others should be aware of, the cycling was much faster then we thought, often cycling on roads, busy roads,it was not a relaxed pace, one guide for 15 riders, people often got lost/left behind. We never arrived to the hotel until at least 8pm No free time, no time to shop, take pictures. We feel the guide was unorganized, no care for the slower riders. When we booked this tour it was rated as a 1 in difficulty. This is too low for the terrain and pace that we encountered.
That said we are still glad we did the tour as we did see beautiful and interesting places. I hope the company makes some changes to the tour to make it more enjoyable to all. -
★★★★★ David Anderson October 4, 2022Pretty location, ok organization
· Highlights of the Highlands: Donegal by E-bike
In general, it was a great experience. I'd never been on a bike tour, and this was a load of fun. My wife and I plan to do more bike tours. However, if I had to choose between bike tours, I wouldn't recommend this specific one.
Going over this bike tour's organization.
GPS / Directions.
A few things here to complain about.
1. The printed directions were inconsistent between people on the tour. Some printed directions said left at an intersection, others said right. They were simply out of date, and the tour didn't re-print everything. Old printouts = old directions.
2. The printed directions were inconsistent with the web directions. We were sent PDFs of directions. Those didn't match up with the printouts. Again, likely because they were older or newer (we couldn't figure out which). Different roads sometimes, different turns.
3. The printed and web directions were inconsistent with the GPS tracks. This was super annoying, because we were biking along listening to the GPS directions (on the unit provided), and the GPS would say "turn here!" and the printed directions indicated we should go another few blocks.
4. The printed / web / GPS directions were out of date for actual road conditions. In two different locations, the road was literally closed, and we had to detour around an area using Google maps. In one place, the GPS road literally had grass growing on it, and had obviously moved at least 5+ years before. These directions are *very* out of date at times.
These direction inconsistencies didn't mean we got lost, but it did mean *daily* stops to consult our map, Google maps, GPS directions, and try to figure out where the tour intended us to go, regardless of all the inconsistencies. I'd highly suggest having offline Google maps if you're going to take the tour.
Lodging.
Some places were outstanding and high quality. Other places were lower quality. One place in particular stank heavily of peat smoke, with smoke literally billowing in through our windows. I don't know how often the tour company inspects the places they're sending people.
Food.
The tour included breakfast. It was sometimes great, mostly fine, but sometimes a bit low quality. Again, perhaps a lack of inspection on exactly what they're paying for.
While the tour didn't provide dinner, we sometimes had trouble finding any place which was open. In one town, we got *lucky* that there was a food truck open, because otherwise every single restaurant in town was closed down. The locals all said that it made no sense that we hadn't planned on dinner, because their town didn't have restaurants open in this season. Many locations only had a single restaurant option. I think if you're going to operate a tour this late in the season, you need to scout out restaurants which will actually be open. SHOW MORE
Bikes.
The bikes on average worked fine. Few specific issues.
1. The batteries were inconsistent power. Both in size (different models) and in age we suspect (as the power ran down more quickly). We absolutely used full power rarely, and most often had it at 1 or 2 out of 4 power. Still, on the longer days, we ran quite low on power. We had a battery die once, which was annoying. Thankfully we had young people on our tour who were able to power their way the last distance without a battery. For the distances available, I think the bike batteries are inadequate for anyone who isn't in good shape. When the tour operator was asked about this before the tour started, he insisted that the batteries "never" run out. Can't be true, we heard from other people on the tour that they also ran out of batteries.
2. We had a bike which repeatedly had the chain fall off. Looking at the chain, it was *covered* in grease. Looked like it hadn't been cleaned in years / forever. Thankfully we could put the chain back on ourselves, but if we were older / less competent with a bike, this would have been an issue.
General interactions.
In general, the tour operator was nice, but didn't seem overly concerned with the feedback we provided him.
1. "The GPS tracks are out of date." - "Well yeah that happens."
2. "There were no restaurants available." - "Yeah, it's late in the season"
3. "The bike kept losing the chain." - "Yup, bikes do that sometimes."
In general, we didn't feel like our concerns were being heard.
Again, overall it was a fun place to go, and we liked bike touring in general. The operator just could have done better.
SHOW LESS- What was the date of your tour?
- September 2022
- How many tours have you completed?
- 1
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Ireland
-
★★★★★ Chris MacMillan 8 months agoSpectacular scenery, poor bike maintenance
· Dolomites to Venice Along the Old Dolomites Railway Track
The scenery was spectacular and memorable. The hotels were good. However in the middle of the trip my bike handlebars came loose and the bike was very difficult to steer towards the hotel. Also I found the Funtastic navigation app to be unreliable.
- Countries included in this tour?
- Italy
-
★★★★★ bonnie100 October 9, 2018
So So Vacation
· · Bruges to Paris by Bike and Boat (and reverse)
Good bike trip if you like a slow pace. Lots of time wasted at not very interesting sites. Had to "kill" time in order not to get to the barges anchoring site before the barge got there which was usually between 4-6 PM. The barge itself was fair. But some of the scenery in Belgium and France was beautiful making the trip tolerable. Food was average. Bikes were very good.
-
★★★★★ Bluenose October 1, 2018Alsace in September
· Alsace Wine Country
Great time of year to do this trip as the vineyards are being harvested. The weather is perfect for cycling! Much of the trip is on dedicated cycle paths which reduces the amount of riding in traffic.
We took the dinner package which saved us the hassle of trying to find dinner each night. A couple of the meals were terrific but most were average.- What was the date of your tour?
- September 9, 2018
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- Much easier
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
-
★★★★★ Sequoia August 18, 2019Not quite the Danube River Trip we expected
· Vienna to Budapest (Classic)
Too much of the trip was off the river, and off trails. Going through corn fields was not our favorite. Dams should be called levees. The route through Budapest on sidewalks was difficult, too busy with trucks and traffic. It is not a bicycle friendly city. Hotel could have been closer to the river. We would recommend 2 nights in Bratislava, there is so much to see there. Add another day to sleep over in Hainburg. We loved the hotel in Vienna. We recommend the lower trail through the National Park on day one, to go swimming!!! The day one detour was difficult because of traffic, maybe there's a walk around the detour on bike path instead of so much road. We loved Gyur. Three days were totally off the river. We enjoyed the ferry rides very much. The last two days were on the river and were the best days.
-
★★★★★ Jim Brewer September 25, 2018Mainz to Cologne
· Rhine Bike Path: Mainz to Cologne
The Rhine Valley was beautiful. The hybird bikes were very good. Maps and directions for the tour were very poor at best. Extremely difficult to find Hotels and the key sights mentioned by the tour. We experienced extremely high temperatures but had A/C most nights. The night without A/C resulted in very little sleep and NO biking the next day. The night that they shut off the A/C in the middle of the night resulted into a lot of lost sleep. Bottom line even with average high temperatures you need A/C every night and all night long.
Others on the same tour with the same maps etc also had difficulties finding the Hotels each evening.- What was the date of your tour?
- 22 Jul 18--28 Jul 18
- How many tours have you completed?
- 1
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Germany
-
★★★★★ ontherun August 10, 2019Great country to visit but maybe not with BikeBoatTours
· · Amsterdam – Bruges by Bike and Boat – Fluvius (and reverse)
We certainly enjoyed the country and the flat bike trails (lol!) but the company that provided our tour was mediocre at best. They had no concern for safety - did not require helmets, nor did the guides wear them. The bikes had no water bottle holder and the lights on the bikes did not work. Also, after strongly encouraging us to download Ride with GPS, they sent us the daily route but then: did NOT have holders on the bikes to put our phone on and it's illegal there to ride with a phone in your hand! Also, they did not follow the routes as stated in the Ride with GPS so the app was constantly beeping that we were off track and was, essentially useless. The guides seemed to be suffering from burnout. They were nice but did not offer any information unless asked and were extremely disorganized throughout the trip. The food on the boat was adequate but repetitive - same breakfast every day and we had to make our own lunch from the same food every day....unless it ran out and then we were stuck with prosciutto and bread that day. The boat itself was nice and the cabins were nice. Cleaning was not done during the trip unless asked.
-
★★★★★ pmcmanamon September 21, 2018Tour instructions were outdated, and hard to follow
· Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
The cities we visited were great, and so were the hotels. I was warm, so air conditions would have been nice, but not a big deal. The tour instructions consisted of a generic book with instructions, and a generic set of maps. The maps were not that detailed. When the maps disagreed with the instructions the maps were right. The signage along the routes changed since they made the instructions . We were told to look for a large E along European bike paths, but it appears to have been replaced by a circle with 15 inside it, i guess for the # of countries in the EU. The bikes were great. The luggage was always delivered on time. I downloaded a Eurobike app to help with the directions, but it did not work well. In order to update my positions I had to quit the app, and restart it. The Biketours people did suggest a new app, RidewithGPS, that worked much better. Because they did not have cues the pass could not tell me ahead of a turn, but it did tell me if we go off course.
I think the local tour company, Eurobike, needs to update their instructions. I also would appreciate if they made unique instructions for each tour. The instructions start and end at a city center. When we got close I would use google maps to find the hotel directly, rather than going to the city center and then to the hotel. My ideal would be a unique set of instructions for a tour, with small maps above or below each instruction. We have had that with other tours, but different providers. On this tour I could not mount my instructions and maps so I could see both while riding, I picked the instructions. In some cases they recommend stopping at a certain place for lunch, but you cannot see if from the tour route, and there is no map to locate it. -
★★★★★ Amanda Jennings 7 months agoSerious amounts of traffic
· Algarve Coastal Route
This ride has you in a lot of heavy traffic and even on the motorway at some places. The ride takes you through heavily touristed areas and then areas with nothing. This country very much highlighted the haves and the have nots in the country. I did not like the ride, it wasn't worth all of the traffic that we had to deal with.
- What was the date of your tour?
- September 2023
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Portugal
-
★★★★★ Joaney September 9, 2018
Really sorry we took this trip
· Alsace Wine Country
While we knew we signed up for a self-guided trip, we had no idea just how little this tour company would provide to us. Starting with bikes that have no water bottles moving quickly onto very poorly written directions and a GPS that was outdated years ago, the trip proved a disappointment each day. Most of the hotels had no a/c (in the middle of the summer) and we had paid for the more upgraded choices. While I must admit that we were guided onto mostly non-traffic bike paths whenever possible, we felt that all we did was ride all day long, with no pointers of what we might be passing of interest. We got lost a fair amount of times, and luckily we had a 23 yr.old, engineering graduate, who helped us decipher where we were vs. the directions. The weather could not have been more beautiful, thankfully, since there was no "back-up" should it turn terrible. We had to have our luggage ready by 9am, there went those leisurely mornings we thought we would have, only to notice that they were never picked up before we finished breakfast at 10am. The bikes were of good quality and thankfully also, we had no flat tires or breakdowns. I know I am spoiled from having taken many bike trips with reputable companies like Backroads and Duvine, etc. This trip was suggested by the friends we traveled with and the woman was smart in getting an e-bike. The rest of us had to walk our bikes up to one of the hotels that was perched on the highest point of the town. Only to finally reach the destination and to be told by the desk manager that if we had intended to eat there, he was sorry they were full for the evening...and that "he constantly tells the bike trip organizers that they should warn their bikers to make arrangements in advance." Clearly we were given no such instructions. We were LUCKY the manager was able to find us a taxi to take us to town for dinner. It was rather surreal. The food in this region was boring and repetitive. How many tart flambees does one want to eat?
- What was the date of your tour?
- July 10-15, 2018
- How many tours have you completed?
- 20+
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
-
★★★★★ JEAN1999 July 16, 2016
Unforgettable Experience
· Baltic Capitals: Historic Cities of Vilnius, Riga and Tallinn
Tour did not meet my expectations.
The pace was actually 12 to 15 mph and not 8 -9 mph as advertised, we always seemed to be late; and the only time that could be made up was during the riding. I would not describe the pace as casual. Unless you were a strong rider or had an e-bike, we felt we could not stop for pictures for the fear of getting lost. One rider dropped a bottle at the start of the ride and by the time it was put away, she could not see anyone up the road and did not know which way to go, so she decided to get on the sag wagon. On-going bicycle problems which should have been resolved the first day. Riders kept getting 'lost' due to inadequate group management which caused delays. Some riders kept having problems with their bikes, brakes improperly adjusted, loose handlebars (to store the bikes in the trailer, handlebars are loosened), group start riding despite not everyone being ready. Riders brought much more luggage than is recommended and there was inadequate space on the bus for all the luggage which ended up in aisle. Every seat on the bus was occupied; back row of bus has inadequate viewing and cannot hear instructions, sight descriptions over the speakers. One bus driver had unhealthy health habits, such as directly drinking from the 5 liter jugs used to fill up rider water bottles; he was always the first off and last one on despite record temperatures (one time after everyone got on-board, he went for a smoke with bus off); the other two drivers kept bus comfortable at all times and never got lost using their Garmin. Five nights were in hotels without AC, which is generally not a problem except that we had near record temperatures of 32 deg C on those days. Even though riding miles on the beach is considered 'fun', most of us did not consider it safe having to dodge bathers and children (it was record heat and the beach was very crowded). Your suggested tipping is ridiculous; seasoned Europeans riders within our group recommended a maximum of 20 Euros per person for the entire trip (bus driver was tipped separately). We had 15 riders, two guides would have been helpful to avoid losing riders along the way. I had never been on a multi-day bike tour, but others in the group had been on several and they did not think this tour met expectations.
Now the positives. The bus broke down on the worst possible day but we were able to proceed after a 6 hour delay for a new bus to arrive (this was handled well). The tour guide was very knowledgeable and had lots of information to share.
I will post more details on TripAdvisor -
★★★★★ Eric September 3, 2019
Lackluster field tour!!
· Vienna to Budapest (Classic)
Hate to be the negative Nelly,but this tour was nowhere near where i'd hoped it to be...It really shouldn't be listed as a Danube River tour,as the only day i saw the river all day,was the last.Several days of riding through corn and sunflower fields on unmarked trails with poor direction. Let me be clear,I chose to follow the map and directions given,as I had no cell phone service in Europe. The last tour I did was Prague to Dresden.Clearly marked trails,with a GPS that wasn't great,but sufficient. Apparently I got my hopes up too high after that one.Spent most of my time checking and double checking Km markers in the guide Vs. Km markers on the bike. Not the relaxing ride I had hoped for.I,along with several other riders,spent some extra time looking for the actual trail. I was watching many people do the same as me...looking for the trail!! Too many unmarked junctions,this trail is really undeveloped in this part of Europe,which was unfortunate-this is what i went for,the ride.A lot of off road time,which would be fine,if I wasn't so busy checking and double checking maps.Really stressful when it should've been relaxing. The positive is the towns were great,the hotels were all very nice,the bike was better than I expected and handled everything-including the off road,and my luggage was always where it was supposed to be.I just so badly wish the ride would've been more relaxing....As i said when i began-the last day of the tour was what I had hoped for the whole length of the tour,relaxing and enjoyable.Unfortunately,it was the only one...
-
★★★★★ Mama May 22, 2016Danube family bike tour???
· Danube Family Tour 7 Nights
This trip did not turn out to be anything like we expected. Although the hotels and the scenery were beautiful the support from The Bike Company was useless. When a child with a temp of 104 needed a hospital they had no suggestions on where to go or how to get there. The maps they provided were useless and the directions given to us on the first night we're completed in about 20 minutes. The bikes were inconsistent some had water bottle holders some not. The day at the spa although nice contain total nudity. American children aren't used to that. The Farm Hotel turned out to be 3 goats. The bike ride into Venice was four miles of City biking. bike trails in Vienna are gorgeous but not particularly child friendly. The Danube bike paths all though lovely contained many areas where the speed limit was 70 kilometers an hour. We had seven and 10 year old children riding.The bike support was not given by the tour company but by another tour company. Support really meant they just transported our luggage. This would have been a beautiful ride for adults and teenagers. Not young children. the maps need to be completely redone.
-
★★★★★ Melissa Barney 10 months agoBiking in Italy in June
· Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
I will not be recommending this trip or your company to anyone. The App was awful: only intermittently in English (otherwise in German) and when I gave 'feedback' I got no response; the App intermittently stopped working and I had to turn my phone off and on to re-boot; the App ATE UP my phone battery (a relativley new iPhone 13 with an otherwise long battery life); any highlights mentioned in the App along a particular day's travel was only a link to something that required internet or phone service (this is ridiculous; this link should have taken me to text within the App just as every other self-guided tour does within their App). The written paper description was poorly done - for some cities the description was how to 'get' into a city and other times the city/town mentioned was only a landmark of progress but this was very confusing. The pedometer on the bike did not work after the first three hours of the 7 day trip. The bikes were way too heavy; surely there is a way to make a durable bike that is at least 2 to 3 kilos lighter. Getting the bike and getting a safety helmet were in different cities!! I would ask for some of my money back if I thought this was possible as I was very disappointed in the trip.
