Bike Tour Reviews  page 127

  • Holland’s Super Tulip Tour
    (3/5) Kelly Kimbler 4 months ago

    Fun with friends

    · · Holland’s Super Tulip Tour

    The weather was not great so we had to roll with it. For it being a super tulip tour I thought we see more tulip farms and maybe visit one to see the inner workings of how tulips are produced and sold.
    Our guide was trying hard but with a group the size of ours I’m sure that was difficult. I think it was her first time doing the super tulip tour. We missed both the flower market and the cheese market from them being closed on the days we were there. I think the cost of admission into keukenhof should have been included instead of us each having to buy ours individually online the night before. The flower parade was a nice bonus since we didn’t get to see the flower parade.
    The food was good. The accommodations were basic but clean.

    What was the date of your tour?
    April 2024
    How many tours have you completed?
    2
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Holland
    • 4/5 Value
    • 4/5 Included meals
    • 5/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 4/5 Scenery
    • 3/5 Ease of navigation
    • 4/5 Tour documents
    • 4/5 Guides (if applicable)
  • Vienna to Budapest 5-nights
    (3/5) Josée 4 months ago

    Not our dream trip

    · Vienna to Budapest 5-nights (Active)

    We booked the active tour because we did not have time to do the classic. 80-100 km per day were too much, specially when 1 day/4 was 100% rain. We cannot control temperature on a cycling trip, but to cycle 50-60 km in the rain would have been much better than 100km that day. On top of that, our hotel was booked at 130km instead of 100 by mistake. The hotel was nice enough to send a van and a trailer to pick us up. We were soaked!!! Out of 5 hotels, I would consider that 3 nights were more 3.5 stars than 4 and the 2 other nights were 4 to 5 stars. In some small towns, where nobody speak English, it would have nice have more guidance to know where to go to buy the ferry tickets and to know that not all countries use Euros and where to change money for cash only situation. Also, the ferry schedule was not clear, and found out that they take breaks in the morning and can cause a delay.
    We were 3 (1 road bike + 2 e-bikes). The roads were rough in some areas with deep puddles of water during the rain. Of course, a flat happened and we struggled to find a pump for the road bike. The pumps that were given to us were for the e-bikes and did not fit. In a small town with no English speaking around, we managed to resolve the situation. Also, the first morning we started the trip, we had to go to a bike store to ask for extra tires in case of a flat. There were not given to us at the beginning. Thank god we went! Having done 2 cycling trips (Portugal and Croatia) in the past year, we found that the Vienna to Budapest was a bit boring. The landscape was not very different from start to beginning and the distances were long in between the little cities we visited.
    Minimum information were given to us and it would have been nice to have suggestions for restaurants and more details, etc, etc. We received that info with the other companies we used for the other trips.
    A water bottle or a shirt from your company would have been also a nice surprise.
    The trip was OK, but can be improved in many ways for the price we paid.
    We were happy for the quick response when we had the issue with the hotel at 130km instead of 100
    The NH Danube or NH Budapest (We had to change room at 11h00 pm because there was a heating problem that made the room like a sauna and the window handle was broken, so we could not open it….) are more 3 stars hotels. The loft in Bratislava was VERY VERY Nice and the Barok in Gyor was great also. We expected more at the to pass on Esztergom, because we could not come back the next day to visit. I heard that the 30km we missed were worth the views and cycling.
    I would recommend the trip to people that did not cycle in Portugal, Croatia and want a flat route.
    4 days were a lot concerning the distances, but 6 days would have make it long for the lack of change of scenery. This is my opinion!

    Countries included in this tour?
    Austria, Hungary, Slovakia
  • Discover the stunning region of Provence by bike!
    (3/5) Francisco Averhoff 4 months ago

    Great location- tour operator lacking

    · Cycling Paradise of Provence - to and from Avignon

    Recommend the trip, with another tour company, not Walk Inn. Service and access to assistance was very poor

    Countries included in this tour?
    France
  • Discover the stunning region of Provence by bike!
    (3/5) Francisco Averhoff 4 months ago

    Great location- tour operator lacking

    · Cycling Paradise of Provence - to and from Avignon

    Recommend the trip, with another tour company, not Walk Inn. Service and access to assistance was very poor

    Countries included in this tour?
    France
  • Amsterdam to Bruges
    (3/5) doedoe June 12, 2016

    Know what you are getting.

    · · Amsterdam – Bruges by Bike and Boat – Princesse Royal

    Mostly older folks (50 and up). Nice and comfortable ship. Not luxury. Small but adequate room, like any cruise room. Towels were rough/worn. Put out daily the following in the am scrambled eggs, bacon, bread, condiments, lunch meat to make your own lunch (tomatoes and cucumbers), fruit, greek yogert, cereal, coffee , tea, 1 bottle of water. Dinner food was excellent, no choices, given plates of food at dinner (including appetizer and desert), no seconds but it was adequate, nobody complained. Tea/coffee before dinner 4pm to 5pm and at breakfast but none after dinner like Americans usually do, but you could buy some at the bar. We took this cruise because they advertised that you would be given maps and directions if you wanted to do the route yourself rather than go with the guide. The guide discouraged this and said if you got lost the ship would leave without you if you were late. The directions were really not adequate to do it yourself. He was a bit rude at times throughout the trip. Consequently the pace was fast without time for pictures, seeing the sites, enjoying the scenery. Just a fast paced ride through beautiful scenery with occasional brief predetermined stops. The routes were very scenic but can't say I fully enjoyed them. Stressful to worry about losing the group if you stopped to take off your coat or take a picture. Rest of crew was very nice but very overworked. Not bad for the price but not what we were looking for and they should advertise more truthfully. Would not have done it if we had known. Also $50 extra for gluten free but not much extra was provided (just gluten free bread and I had to ask for it most days). Bring your own bread and save $50.

    What was the date of your tour?
    May 2016
    How many tours have you completed?
    1
    Who is this tour suitable for?
    Solo travelers, First-time bike tourists, Families with teens
    Do you recommend this tour?
    No
    Countries included in this tour?
    Belgium, Holland
    • 5/5 Value
    • 4/5 Included meals
    • 5/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 5/5 Scenery
    • 3/5 Ease of navigation
    • 3/5 Tour documents
    • 5/5 Route selection
    • 2/5 Guides (if applicable)
  • Neckar and Rhine
    (3/5) Ginny50 June 8, 2016
    · · Neckar & Rhine Rivers by Bike and Boat

    This was an enjoyable bike/boat tour. The crew and staff were very nice. The riding days were usually short and manageable. The rainy weather was an issue which made for slippery riding on cobblestones. Due to the rains the Neckar River was closed and our ship was diverted. The company handled the diversion to the best of their ability and these detoured riding days were okay. We ended up in the town of Speyer, which was our favorite stop of the entire tour. One major complaint was the rooms on the ship were very small. They did state that in the promotional information, but we were not expecting that tiny. Everyone complained about the tiny rooms. We just laughed and dealt with it but it did make for close quarters. If you travel in May bring rain gear!

    What was the date of your tour?
    May/June 2016
    How many tours have you completed?
    3
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    Solo travelers, First-time bike tourists, Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Germany
    • 4/5 Value
    • 5/5 Included meals
    • 4/5 Bikes + equipment
    • 2/5 Hotels or boat
    • 3/5 Scenery
    • 3/5 Ease of navigation
    • 3/5 Tour documents
    • 3/5 Local tour company services
    • 3/5 Route selection
    • 3/5 Guides (if applicable)
  • Lake Constance Bike Path
    (3/5) Ginny50 June 8, 2016

    A Challenging and Rainy Ride

    · Lake Constance Bicycle Path

    This was a good tour and we enjoyed the adventure, but I can honestly say I would not recommend it to a beginner. Many of the reviews said this was a good ride for beginners. My husband and I started riding 2 years ago so we are slow but steady riders. We rode the Danube path (Passau to Vienna) last year with no problems so this one sounded like a good tour for us.
    We booked this ride based on the level 2 status and the few reviews we saw. In my opinion it is more of a level 3-4. The gently rolling hills were very steep on the first 2 days. It would have been easier with an e-bike but for beginners it was almost impossible with a regular bike. Most of the time the paths were paved but several sections were packed “gravel.” These paths were well maintained and easy, but often a bumpy ride. The biggest problem was these paths were not much more than 2 feet wide so if you are a slow rider you tend to collect 30 faster bikers behind you with no way to pass.
    The Lake Constance cycle route is one of the most popular bicycle routes in Europe.
    This just about sums it up - the most popular path in Europe. It was over-crowed almost to the point of being dangerous in many sections. We wondered about the high level of bike traffic during the month of May, until we were enlightened that we were enjoying “Pentecost Holidays” with the throngs of locals.
    The bikes provided by the company were wonderful. I highly recommend this tour company/bike shop and crew. My husband was not happy with his first bike and they quickly swapped it out with no question.
    When we received our tour documents we noticed one day stated that the ride was 35miles/55km. Most of those miles were on a shared road with cars - Not a dedicated bike path. Cars whizzing past you on a busy road is not fun for us. That day our bikes took a train ride! FYI - When I asked one of the tour guides if many people ditched this ride mid-way he did say that quite a few riders just gave up. I can see why!
    Each hotel was fabulous. The rooms were lovely and the food excellent.
    We really did enjoy this trip and we pushed ourselves more than we ever thought we could. We had 2 good days of seeing the lake and views, but missed seeing the beautiful scenery because of the incessant rain and many detours. Better rain gear will be on our wish list before we ride again. It was a challenge that we were proud to complete.

    What was the date of your tour?
    May, 2016
    How many tours have you completed?
    3
    Difficulty (actual vs. expected)?
    Much harder
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria, Germany, Switzerland
    • 4/5 Value
    • 5/5 Included meals
    • 5/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 3/5 Scenery
    • 3/5 Ease of navigation
    • 3/5 Tour documents
    • 4/5 Local tour company services
    • 3/5 Route selection
  • Prague to Vienna
    (3/5) Chloek1234 December 3, 2015

    Interesting tour for the well-traveled individual

    · Prague to Vienna via Cesky Krumlov

    I went on this tour as a BikeTours.com staff member. I think that this tour has some wonderful highlights - Prague, Cesky Krumlov, but also is a bit monotonous. I enjoy riding in more varied scenery that this tour offered. However, the bike path network within the country is extensive (and I was impressed). The accommodations and food were basic to nice. The Czech people were very kind and down-to-earth. Our guide, Jitka, was always helpful and informative. This tour is consistently hilly and is a true level 3 in that sense. I would recommend this tour to a intermediate level cyclist, who is well traveled and wants to experience the less traveled side of Europe.

    How many tours have you completed?
    2
    Difficulty (actual vs. expected)?
    Somewhat harder
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria, Czech Republic
    • Photo 1 (photo by Chloek1234)
    • Poppies! These guys were in bloom everywhere. (photo by Chloek1234)
    • Signs for the Czech Republic's extensive bike path network (photo by Chloek1234)
    • Cycle path-side adult beverages (photo by Chloek1234)
    • Our group visiting the only remaining portion of the Iron Curtain in Czechia (photo by Chloek1234)
    • 4/5 Value
    • 3/5 Included meals
    • 4/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 3/5 Scenery
    • 4/5 Ease of navigation
    • 4/5 Tour documents
    • 4/5 Local tour company services
    • 3/5 Route selection
    • 5/5 Guides (if applicable)
  • Lake Constance Bike Path
    (3/5) Canada November 4, 2015

    A bit of a disappointment

    · Lake Constance Bicycle Path

    We booked the high end tour and in general were very pleased. Most of the hotels were lovely and located conveniently to the bike path. One exception was the Marina hotel we were sent to. We passed by beautiful villages but instead of staying in these lovely locations, we were sent to a marina where there no amenities nearby. We explored through the nearby campsite and located a restaurant much more reasonably priced than the marina hotel restaurant. When we had asked at the hotel about nearby restaurants, the hotel said there were no others nearby. It was also very noisy as they were working on the boats. Also we were disappointed with how little you actually got to bike along the lake. Being as this is a huge vacation area most of the lakefront had homes on them. So we were sharing the road much more than expected with often little or no views of the lake.
    The bike tour company was great and the bikes were of a good quality (though with the bumpy terrain shocks would have been appreciated).

    A lovely touch was the beautiful room at the Hotel Halm in Constance where there was a bottle of wine waiting and a lovely corner room.

    How many tours have you completed?
    Three
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists
    Do you recommend this tour?
    No
    Countries included in this tour?
    Austria, Germany, Switzerland
    • BikeTours.com staff reply from Lindsay Nash November 5, 2015

      Hi Kim! Thanks for your review, and we're glad to hear you were very pleased over all. We certainly appreciate your repeat business. We're sorry to hear about your disappointment with the route and the overnight locations, and we've passed along your feedback to the tour operator. This is one of our most popular tours so hotel availability can dictate those overnight locations. We're glad to hear about the bottle of wine, though. That can certainly help the experience!

    • 3/5 Value
    • 3/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 3/5 Scenery
    • 4/5 Ease of navigation
    • 3/5 Tour documents
    • 4/5 Local tour company services
    • 4/5 Route selection
  • Venice to Trieste & Istria
    (3/5) Two Michiganders November 4, 2015

    Lost in Translation

    · Venice to Trieste and Istria

    This was our fourth tour with Bike Tours and the first with an Italian outfitter. Maybe that's where the trouble started.
    We're not novices to this kind of travel and expect to spend some time lost and wandering--that's okay--to some extent. The directions for this trip were oddly and sometimes poorly translated, and there were occasions that though we'd asked for the English version, the notes were in German. The sticker signage was missing and incorrect at several critical junctures--crossing into Croatia from Slovenia, for instance. I know we weren't the only people who missed it--others at the hotel mentioned the same confusion.
    I think that this part of Italy isn't quite as used to cycling (fewer cycle paths) and there were long stretches where we were riding with heavy traffic on 50-70k speed roads. The last day was very hilly (we were aware of this) and included some long slogs through unmarked Croatian campgrounds/resorts which were not mentioned in the directions. Despite the directions, knowing that you needed to be near the sea for most of the trip was helpful.
    Navigation being my only caution, this was a lovely and fun trip. The towns and sites along the way were quaint and it was relaxing when we were off the main roads. I appreciated the towns we stayed in, Sagittaria Concordia, Trieste and Piran were especially memorable for the sites and ambiance of each place. The ruins in Aguilia were amazing. The hotels were all excellent, breakfasts hearty and our bags were moved as promised.
    I'd recommend this to someone, but with caution regarding navigation.

    How many tours have you completed?
    Four
    Difficulty (actual vs. expected)?
    As expected
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Croatia, Italy, Slovenia
    • Jeselo, Italy (photo by Two Michiganders)
    • Day One. (photo by Two Michiganders)
    • Red farm house and fence, Italy. (photo by Two Michiganders)
    • After a rain, Sagittaria Concordia, Italy. (photo by Two Michiganders)
    • Crossing into Slovenia (photo by Two Michiganders)
    • Sunset in Porec, Croatia. (photo by Two Michiganders)
    • BikeTours.com staff reply from Richie November 5, 2015

      Hi!

      Thank you for bringing the issues with tour documents and signage to our attention. I was on a tour with this operator in August and did not have these issues. However, I was on a different tour.

      Part of the tour I was on overlapped with this tour in Trieste. There is quite a bit of traffic getting in and out of Trieste and that is worth being aware of.

      I have passed your comments about the tour documents and signage on to the tour operator. It is important that they are aware of the sticker situation so that they can go through the route and fix the stickers where they are missing or incorrect. It is also important that they are aware of the translation issues with the documents themselves. I do know that they go over their documents and make improvements every off season. This information will be useful to them as they are going through this process.

      Thank you again for taking the time to provide feedback (and the beautiful photos!)! We are looking forward to helping you arrange your next trip.

      —Richie

    • 4/5 Value
    • 4/5 Included meals
    • 4/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 4/5 Scenery
    • 1/5 Ease of navigation
    • 3/5 Tour documents
    • 3/5 Local tour company services
    • 3/5 Route selection
  • Prague to Dresden
    (3/5) Joseph Tevaarwerk 4 months ago

    Nice trip, but some issues.

    · Prague to Dresden Along the Vltava & Elbe Rivers

    The trip overall was good. The hotels were from very nice to adequate, and the weather was good for biking. Luggage handling was perfect.

    The issue we had was with the bikes. In our case the bikes we rented were delivered to our hotel. I had emailed specific instructions about my wife's bike set-up regarding saddle height and handle bar height. When the bikes arrived we noticed that the saddle could not be adjusted low enough for her comfort. We had to call the AVE rep and he had to bring a different saddle stem to fix that problem.
    Another problem was with my bike. The frame size was too small for me, and the handle bars were too low for comfort. Since we had already lost time to get my wife's bike corrected, I decided that I could manage with the bike that was delivered. That was my mistake!
    Half way into the trip the front telescopic forks collapsed and I had to ride nose down, which was very uncomfortable and outright dangerous. We managed to get it pumped up at a bike shop, but they lost pressure again while biking.

    Last year we had none of these problems. The big difference was that last year we had to collect our bikes at the rental shop the day before. This gave us the opportunity to have both bikes adjusted to the right settings, and to make sure that they were of the correct frame size.

    I don't need to stress how important a reliable and well fitting bike is for these bike tours. I suggest that you make it essential that the bikes are collected at the rental site the day before the trips start. This will give the participants the opportunity to make essential corrections.
    Myself, for our next trip I will insist that we will collect the bikes at the rental shop the day before the trip starts, and that they are reliable and well fitted bikes.
    I think it is wise if you make this part of your overall policy as well.

    Joseph.

    What was the date of your tour?
    May 2024
    How many tours have you completed?
    2
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists, Solo travelers, Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Czech Republic, Germany
    • 5/5 Value
    • 5/5 Included meals
    • 2/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 5/5 Scenery
    • 5/5 Ease of navigation
    • 5/5 Tour documents
    • 2/5 Local tour company services
  • Prague to Vienna
    (3/5) Linda Farnworth 3 months ago

    Not impressed with Ave

    · Prague to Vienna via Cesky Krumlov

    The bikes were not good. One day the range of ebike battery barely made it, my chain came off twice, seat kept slipping down, other equipment not great, and worst of all the seats were TERRIBLE.
    The ride was nice though with good scenery and a challenging ride.

    What was the date of your tour?
    May 18, 2024
    How many tours have you completed?
    4
    Difficulty (actual vs. expected)?
    Somewhat harder
    Do you recommend this tour?
    No
    Countries included in this tour?
    Austria, Czech Republic
    • 3/5 Value
    • 2/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 4/5 Scenery
    • 1/5 Ease of navigation
    • 1/5 Tour documents
    • 2/5 Local tour company services
    • 2/5 Route selection
  • Dolomites to Venice
    (3/5) Barbara Stanley 3 months ago

    Good trip with a few problems.

    · Dolomites to Venice Along the Old Dolomites Railway Track

    Instruction , hotels and app were very good overall. Could improve to have ability to put in hotel for city navigation when it really counts. I had a collision with a tram at the end of the ride but lucky that I had minimal damage. Also , in our group of 5 , one had a horrible bike and the chain kept coming off.

    Countries included in this tour?
    Italy
  • Holland’s Southern Relax Tulip Tour
    (3/5) Sarah Witter 3 months ago

    Pretty good but not great

    · · Holland’s Southern Relax Tulip Tour

    The dates of the tour were past the prime time for the tulips. This should have been made clear from the very beginning. Our guide had to turn around a few times because his directions were not clear. My bicycle seat was poorly set up. It needed adjusting every day. The gear levers were crooked and never fixed. The bicycles in general were not as good as I have seen on other tours.

    What was the date of your tour?
    May 8
    How many tours have you completed?
    3
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Holland
    • 3/5 Value
    • 4/5 Included meals
    • 2/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 4/5 Scenery
    • 3/5 Ease of navigation
    • 2/5 Tour documents
    • 3/5 Local tour company services
    • 2/5 Route selection
    • 2/5 Guides (if applicable)
  • Arresting Arctic scenery
    (3/5) Lit Cheong Chong 3 months ago

    Trip was cancelled

    · Tromso to Ersfjordbotn E-Bike Tour

    My scheduled bike tour was cancelled at last minute as the tour guide had an accident. Hope he had recovered. I appreciate if you can give me my refund asap. Thank you

  • Rhine Bike Path
    (3/5) Lee Chestnut 3 months ago

    Great Scenery, History, and Acomommdations. Not much Support

    · Rhine Bike Path: Mainz to Cologne

    We enjoyed seeing the Rhine Valley and historic villages. Our accommodations were great and the food was great.
    Unfortunately, the Rhine was near flood stage and much of the given route was flooded. After contacting the local operator for direction, I was told to find my own route or take a train, at my own expense.
    We found our own way using Google maps and talking with other cyclists.
    The main reason I use a tour operator is to have local support when difficulties arise. We didn't receive that support.
    It seems the operator could come up with secondary routes that are safe and beautiful (which we came up with on our own) and supply them to their guests as needed.

    What was the date of your tour?
    June 2024
    How many tours have you completed?
    6
    Difficulty (actual vs. expected)?
    Somewhat harder
    Who is this tour suitable for?
    Solo travelers, Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Germany
    • 3/5 Value
    • 5/5 Included meals
    • 4/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 2/5 Ease of navigation
    • 4/5 Tour documents
    • 2/5 Local tour company services
    • 1/5 Route selection
  • Dolomites to Trieste
    (3/5) Susan Radtke 2 months ago

    First time with a company organized bike trip

    · Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps

    My husband and I have done a fair amount of biking in the U.S. and in Europe and this was the first time we used a company to plan and support the trip. The good: Some of the hotels that were booked were terrific - especially in the more rural places. The navigation app when it worked was really useful and when it didn't work it seemed to be more of an issue with our phones than the app itself. There was confusion over the timing of our bus transfer over a mountain pass and the woman at the help center worked really hard to sort it out. Also, the luggage transfer was always efficient. The not so good: The bikes were pretty beat and heavy. We had to have one replaced. Although the directions said we would have at least one handlebar bag per room, we had none. Also, we understood that we would have a handlebar mount for a phone and would have brought one from home had it been more clear that we would not. The worst thing was our final day biking into Trieste. The route put us on a road that was absolutely harrowing - no shoulder at times, fast moving traffic including busses and trucks. It felt decidedly unsafe and I would never have put cyclists on such a route. So all in all, we had a good time and saw some beautiful country but moving forward we decided we would go back to planning our own trips where we have more control over the quality of the bikes and the route, plus obviously it's cheaper to do the planning yourself.

    What was the date of your tour?
    June 2024
    How many tours have you completed?
    8
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists
    Do you recommend this tour?
    No
    Countries included in this tour?
    Italy, Slovenia, Austria
    • 4/5 Value
    • 5/5 Included meals
    • 1/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 4/5 Scenery
    • 4/5 Ease of navigation
    • 1/5 Tour documents
    • 3/5 Local tour company services
    • 2/5 Route selection
  • Lake Constance Bike Path
    (3/5) joe eberly 2 months ago

    Nice Ride

    · Lake Constance Bicycle Path

    This is a very easy ride with mostly flat land around a beautiful lake. We had e-bikes which made it very easy. Hotels all very nice, but no AC for hot weather. June can be risky with the weather. We had two days of five with steady rain. This is our 3rd trip with Bikes.com and was my lest favorite. We never met our local tour operator, even when we picked up our bikes. There was substantial flooding due to heavy rains and some road construction that we didn't know about until we came to it. It was at that time we had to figure an alternate route. A little heads up would have save a lot confusion, especially during our rainy days. On previous trips, the tour operator spent time going over the route with areas we needed to pay attention to. The fact that none of us spoke German didn't help in trying to understand road signs. The route is well marked but makings change from country to country, so pay attention.

    What was the date of your tour?
    Mid-June 2024
    How many tours have you completed?
    3
    Difficulty (actual vs. expected)?
    Somewhat easier
    Who is this tour suitable for?
    First-time bike tourists, Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria, Germany, Switzerland
    • 4/5 Value
    • 5/5 Included meals
    • 5/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 5/5 Scenery
    • 3/5 Ease of navigation
    • 3/5 Tour documents
    • 1/5 Local tour company services
    • 4/5 Route selection
  • From the summit to the sand
    (2/5) Molly Troop 4 months ago

    Must be an expert

    · San Sebastian E-MTB Tour

    1. The guide really didn't provide much information about San sebastian which I thought we would get some history about the area or basque culture
    2. The guide brought a friend and neither of them wanted to accommodate my entry experience. I had researched the biking area and knew there were paved roads to go up if I thought the off reading was too much but they continued to push what they wanted to do, not what I was comfortable with
    3. The guide did no introduction to our bikes. There was zero instruction given on how to use the electric nor a review on any part of the bike
    4. Only take this tour if you are a very experienced mountain biker and only want to mountain bike.

    What was the date of your tour?
    April 2024
    How many tours have you completed?
    2
    Difficulty (actual vs. expected)?
    Much harder
    Do you recommend this tour?
    No
    • 3/5 Value
    • 5/5 Bikes + equipment
    • 2/5 Scenery
    • 1/5 Local tour company services
    • 2/5 Route selection
    • 2/5 Guides (if applicable)
  • Three Lakes Tour
    (2/5) shea214 November 13, 2016

    too much is too much

    · Three Lakes Tour: From Geneva to Annecy

    This tour is quite lovely, but not at the level we expected. This is our 8th tour so we feel we get them by now. We like the unguided aspect, but they completely outsourced the work of actual directions to a machine. It is not an adequate substitution. The machine added at least 15 miles on the first day and was most frustrating. Please, give us actual directions AND MAPS. A silly little device is certainly helpful but should not be a substitute. And the distance and hills were definitely not Medium. This was proven out the first night by the guy who biked to the hotel (he likes extreme and he thought it was tough).

    What was the date of your tour?
    Sept2016
    How many tours have you completed?
    8
    Difficulty (actual vs. expected)?
    Somewhat harder
    Do you recommend this tour?
    No
    Countries included in this tour?
    France, Switzerland
    • BikeTours.com staff reply from Lindsay Nash November 14, 2016

      Hi! Thanks for your review. We're glad to hear that the tour was lovely despite the tour level not meeting your expectations. We're taking your review to our products team and to the local tour operator to re-assess the tour level. Thank you for sharing your experience and helping us to better advise other travelers in the future.

      -----

      I wanted to follow up once more on your review after following up with the local tour operator. They've never received complaints about the GPS before, and they did provide maps, a profile, and a large marked map in the roadbook on your tour. Also, to clarify, the client you mentioned who said it was a tough route was doing the more challenging version of the tour, not the version you went on. I'm sorry if that was confusing.

      Again, we apologize the tour level did not match your expectations, but we do state clearly in the Surface and Terrain details about the daily climbing.

      Thank you again for sharing your experience.

    • 4/5 Value
    • 4/5 Included meals
    • 4/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 4/5 Scenery
    • 2/5 Ease of navigation
    • 1/5 Tour documents
    • 3/5 Local tour company services
    • 3/5 Route selection