E-Bikes Available Tour Reviews page 169
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★★★★★ Mary Schmidt
Unable to review as the Vivienne never left port in Vienna - Please contact me. I would have loved to have been able to review.
Danube Delights: Biking through Four Countries
Dear Team at BikeTours.com,
I hope you all are doing well. I am writing regarding my recent river cruise, Danube Delights aboard the Vivienne on September 15, which unfortunately was impacted by flooding, causing the cancellation of several key ports of call and remained docked in Vienna for 7 nights. While I understand that weather conditions are beyond anyone’s control, missing out on many destinations left me disappointed, as I had been looking forward to the full experience. My husband and I had been planning this for over a year and celebrating our 40th Wedding Anniversary.
Our cruise director did his best to keep the passengers entertained and informed but was getting very mixed messages from someone. It started the first day in Passau with the hired transportation did not have a concrete deportation location. It was 2:30pm before we were even contacted to tell us to go to the bus station and we would be transported to Vienna. After boarding the Vivienne we were told that we would be docked in Vienna for a couple of days and for those interested we could take the bus to Budapest and Bratislava on the next two days. It was a very long bus ride but a nice trip to both.
Starting on Wednesday, day 3, we were then told we MAY leave every evening, so we needed to be back on boat at 5 or maybe a different time and were not able to take any extended excursions due to the possibility of debarking. Thursday we were led to believe we may leave later in the night. Then Friday, we were instructed to be back on the boat at 11:00 am because we might leave. It was determined after we came back that we were not going to be able to leave. We would have loved to have taken the train to visit another location Wednesday - Friday. The last day, Saturday, was the worst, we had to sit on the boat because there would be announcements at 9:00 am, then stay on because we might leave at 11:00am, then wait again until after 1:00pm and then there was a decision to let us off. It was obvious the boat wasn’t going anywhere due to the 24 hours it would have taken to cruise back to Passau and there was another cruise scheduled. Also, we were extremely far back in the line of boats that would have moved before us.
Given these unforeseen circumstances, I am inquiring about a future cruise credit (FCC) toward another cruise or a refund. We were so excited to do our first River cruise as a way to travel and have the ability to bicycle and I would love the opportunity to schedule another boat/bike cruise and fully experience the journey.
I appreciate your understanding and consideration of this request, and I look forward to your response.
Sincerely,
Mary Schmidt- What was the date of your tour?
- September 15, 2024
- How many tours have you completed?
- This would have been our first but can't count due to not leaving port.
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Hungary, Slovakia
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★★★★★ Joann Schmidt
Not what I was expecting
Danube Delights: Biking through Four Countries
Our river/bike cruise turned into a floating hotel in Vienna. Our boat never left the dock all week because of historical flooding on the Danube. The boat and cruise personnel were all fine but just wish we could of actually seen something of the countries we were hoping to see on the river. Not sure if I would ever sign up for one of these again.
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★★★★★ Scott Katzer
Enjoyed the trip but some things can be improved
Cycling the Altmühl Valley - Round trip from Regensburg
The sites and surroundings were great and we lucked out with the weather as it rained almost every other day. Although we completed the tour with no issues, it was a bit complicated at times. The information between Bike Tours and the tour company Ragwed wasnt always fluid and simple questions seemed to take a bit of time to answer which is a problem when trying to book flights. The information given with the tour company package was a bit limited. Although maps were included, they are not provided with any sort of turn by turn direction. This isnt a big deal for most days as the trail is obvious but entering a city has its own challenges. It is recommended for anyone going on this tour to have GPS on their phone which we had to use (and incur roaming charges) several times. The signage in some locations simply dont exist and some roads were even closed during our tour due to construction. It would be wise for this tour company to occasionally ride their own route and note any changes.
The hotels were nice for the most part and breakfasts were good. The only one that I felt could be improved was the Regensburg location (IBIS Hotel). While it was nice and fine for the stay, its location is a decent distance from the Old Town (30 minute walk minimum) when there are tons of other places right in the Old Town area to stay. The other locations had hotels right in the middle of the main area (The one in Belingres was real nice). Mileage was fine and a majority was on bike paths/trails. My only request would have been providing the option to use a GPS on this tour as many of the paths either were not labeled or so close to the country roads that its hard to tell them apart. The bikes could be improved a bit as they are a bit bulky and heavy and really could do without the bright red advertising all over it. I will give kudos to the luggage people as we never had to wait for our luggage to arrive and they were usually there by 3pm at the latest.- What was the date of your tour?
- September 2022
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens, Families with young kids
- Do you recommend this tour?
- No
- Countries included in this tour?
- Germany
-
★★★★★ Melany
Balkan bike trip
Cycling the West Balkan Triangle
The first two days were filled with of car, pedestrian and passport control traffic, along with being repetitive. The last few days were more authentic biking and scenery. The hotels were what was expected.
- What was the date of your tour?
- 223-30 May
- How many tours have you completed?
- 4
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers
- Countries included in this tour?
- Croatia, Montenegro, Bosnia and Herzegovina
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★★★★★ Stephen Friedman
Nice trip with some areas for improvement
Sail & Bike to Picturesque Villages and Nature Reserves
The itinerary and sights were beautiful. The Elizabeth is a beautiful ship. The engagement of the captain and integration of the tour group left something to be desired.
- What was the date of your tour?
- August 2023
- How many tours have you completed?
- 8
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Families with teens, Families with young kids
- Do you recommend this tour?
- No
- Countries included in this tour?
- Holland
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★★★★★ Osmo S
Beautiful Garda landscapes, but some discomforts
Lake Garda (Based in One Hotel)
Having had many tours with daily changing hotels, I liked this time this one based on one hotel. The daily tours were mostly beautiful landscapes, and also some very attractive human creations, especially Verona. Some problems still: the quality of bike lanes varied from very well made and clearly marked to muddy dirt roads and at some places within hard traffic. On the first day there was a mess on returning from Riva del Garda, most of the group missing the boat because of problems with bike transportation.
The EuroBike app was really good and showed clearly the way and its quick turns.- Countries included in this tour?
- Italy
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★★★★★ Ana outsubo
Needs improvement
Tuscany and Umbria: Cycling in the Heart of Italy
They need to improve. We were three... but we only had 1 map, I had to ask for at least one more.... the full package like odometer.... bike tray to put the map... direction booklet... they did not have it all, although we paid 3 packages. They forgot our greeting meeting. Good points: they tried to provide everything we had asked... they were helpful. But definitely they were overwhelmed with the amount of tours and needed help.
- What was the date of your tour?
- July 4 th- 11
- How many tours have you completed?
- 5
- Difficulty (actual vs. expected)?
- Much harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Italy
-
★★★★★ NoPensionWillTravel
Sunny Cycling in a Very Popular Spot
Algarve Coastal Route
The tour operator provided very responsive and friendly service throughout this trip. The hotels were excellent, being mostly four-star (although we're usually happy with two or three.) We particularly liked the staff at the Hotel Apolo in Vila Real de Santo António. As the description says, this is one of the few places you can cycle warm, sunny weather in Europe in late November! We would caution prospective riders to do their research, though. If, like we, you imagine the Algarve as quaint and quiet - as it may have been in the past - you may be surprised at how built up it has become. We were rarely out of sight of high-rise hotels or flashy marinas. The "fishing villages with Moorish architecture, cobbled lanes, Roman ruins, beaches, lagoons, and inlets" all exist - but there's a lot of development in between, and growing. And this also means traffic and more challenging cycling. When we see a "2" rating, we usually expect we could invite capable non-cyclists, but in this case, the preponderance of busy, sometimes narrow roads, and complex traffic circles made us glad we didn't have newbies with us. So, do your homework - but if you know what to expect, this is a well-run operation with nice bikes and a super GPS route-finder.
- What was the date of your tour?
- November 12, 2018
- How many tours have you completed?
- 7 or 8 (plus club-organized in NA)
- Difficulty (actual vs. expected)?
- Somewhat harder
- Who is this tour suitable for?
- Solo travelers
- Do you recommend this tour?
- No
- Countries included in this tour?
- Portugal
-
★★★★★ Brendan
Beautiful bike ride but not a good value at the price.
Connemara Lazy Days Cycling
This is a remarkable part of Ireland with an amazing history and a haunting landscape that is quickly changing as this part of Ireland attracts more visitors.
First the good parts: we were a family of six and had a wonderful biking vacation. The people at Connemara Adventure Tours were very helpful and kind. Specific thanks to Conor and Chloe who were so thoughtful as we arrived and set out on our first day. There were no issues with baggage transfers etc.
But here are a few critical things to consider before booking this trip.
1. Clifden is the only true town on this trip and yet only the first and last nights are spent here. If you are looking for music, as an example, it will be difficult (if not impossible) to find at the other destinations. In Clifden there are several pubs with music every night of the week and a much wider selection of eating options.
2. The idea of a Connemara Loop is nice in concept when looking at the map but the B&Bs we experienced were not at all consistent and a couple just seemed cheap considering what we paid. One happy exception was Connemara Country Lodge on our last evening. "Singing Mary", the host, was the epitome of Irish hospitality.
3. At €900 ($1000) this is not an inexpensive trip for six people. But if I had friends wanting to repeat this trip, I would suggest they find a good bike rental in Clifden (€100/week per person). Get a nicer B&B or house rental in Clifden and stay put and bike north and south from there. And then work with a local guide to plan daily loops that align with the ability and interest of your group. It would also be easier to manage the weather issue since this part of Ireland is often cloudy and wet.
4. The maps and assistance by Conor on routes and restaurants along the way were very helpful. But the condition of the bikes were just average. And when they charged for panniers and "souvenir" water bottles as we prepared to leave, I felt nickel and dimed. Note to Connemara: when a family pays more than $6k for a week of cycling, kick in the panniers and water bottles or price accordingly so basics are not being charged. Grrrr.
Our family biked through Normandy earlier in the summer and the bikes and hotels were far better for a minor increase in cost. The lesson for me is that our next bike tour will be direct with a local operator so costs, routes, equipment and expectations about hotels and restaurants are better aligned.
- What was the date of your tour?
- July 3 - 9
- How many tours have you completed?
- +10
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists
- Do you recommend this tour?
- No
- Countries included in this tour?
- Ireland
-
★★★★★ Penny
Lovely trip, the company had some faults
Treasures of the Donegal Coast
We found the need to have enough money in our credit card most unusual and inconvenient. Considering we did not pay for the trip this way.
We also had problems with the navigation ap as it was only made available to 1 cyclist (we were 3). We had no response when we emailed your company and had to resort to contacting the ride with GPS company who were most helpful.The actual trip was very good, with beautiful scenery.
- What was the date of your tour?
- June 26
- How many tours have you completed?
- Several
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Ireland
-
★★★★★ pmr52
Lake Constance Bicycle Path (Upscale Lodging)
- What was the date of your tour?
- 24 june - 1 july
- How many tours have you completed?
- 7
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany, Switzerland
-
★★★★★ ontherun
Great country to visit but maybe not with BikeBoatTours
Amsterdam – Bruges by Bike and Boat – Fluvius (and reverse)
We certainly enjoyed the country and the flat bike trails (lol!) but the company that provided our tour was mediocre at best. They had no concern for safety - did not require helmets, nor did the guides wear them. The bikes had no water bottle holder and the lights on the bikes did not work. Also, after strongly encouraging us to download Ride with GPS, they sent us the daily route but then: did NOT have holders on the bikes to put our phone on and it's illegal there to ride with a phone in your hand! Also, they did not follow the routes as stated in the Ride with GPS so the app was constantly beeping that we were off track and was, essentially useless. The guides seemed to be suffering from burnout. They were nice but did not offer any information unless asked and were extremely disorganized throughout the trip. The food on the boat was adequate but repetitive - same breakfast every day and we had to make our own lunch from the same food every day....unless it ran out and then we were stuck with prosciutto and bread that day. The boat itself was nice and the cabins were nice. Cleaning was not done during the trip unless asked.
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★★★★★ Rebecca Norman
Was lovely. Nice country.
Holland’s Super Tulip Tour
Boat, Food, Captain, Chef, First Mate… Wonderful…. Now the tour guide.. hum not so much… First my bike was not the right size for me!! Way to tall!! First day I did ask for some help on getting a safer bike.. Did change but still to tall. I didn’t ride many days not feeling safe!! One’s feet should not be 6 inches off the pavement. I would hop loft to stop. I did fall twice. She didn’t know the route. Turned around afew times.. Always a problem finding a toilet to stop at… Would I go on another tour? Up in the air. Can’t say I would.
- What was the date of your tour?
- April 29
- How many tours have you completed?
- First
- Do you recommend this tour?
- No
- Countries included in this tour?
- Holland
-
BikeTours.com staff reply from Jan
Rebecca,
We truly appreciate your honest feedback and sincerely apologize for the issues you experienced with your bike and the guidance during your tour. We are committed to enhancing our services for a more comfortable and safe adventure, and we'll take your comments into consideration for future improvements. We hope that despite these challenges, we'll have the opportunity to welcome you back on another tour and provide a better experience.
Jan
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★★★★★ John Parsons
Can't recommend it
Aare Cycle Route: Along the Jura, Aare, and Rhine Rivers
Food organization poor. Rhine River portion very industrial
- How many tours have you completed?
- 1
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Switzerland
-
BikeTours.com staff reply from Lindsay Nash
Hi John, thanks very much for your review. We're sorry to hear this trip did not meet expectations. Since this is a self-guided tour, only breakfast is provided. The rest of the meals are on your own, as is typical with self-guided tours. We're glad to see, though, the higher ratings for the local tour company services and bikes/equipment. Thanks again for your feedback.
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★★★★★ kirbymom
Great Effort but we were frequently lost
A Taste of Italy: Emilia-Romagna
We had titanium bikes and a very intro. Unfortunately we were lost so often that instead of enjoying time at q location, we were biking around asking locals and using our compass. I think Bike Tour tried too hard to use route with less traffic or a bicycle trail. This made it very hard to get in and out of cities. We had both a bike gps with the routes inputted and the written instructions. Just give us the most direct route out of the cities.
The hotels were nice and mostly well located. Sometimes they weren't well located like the one on the farm. We very much enjoyed the cooking class, the visit to the balsamic vinegar producer, and the gelato machine making -- that ws great. Also the dinners and breakfasts were very good to excellent.
I would recommend this tour IF the routes were adjusted and the visit to the farm was eliminated- What was the date of your tour?
- 10-4-16
- How many tours have you completed?
- thousands of miles w/o guides
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Italy
-
BikeTours.com staff reply from Lindsay Nash
Hi, thanks very much for sharing your experience! We're so glad to hear that the cooking class, hotels, and food experience on this tour was wonderful. However, we're sorry to hear of your problems with the directions and route. We'll share your feedback with the local tour operator and work together to make sure this experience is improved. Thank you again for your review and for helping us share in the joy of bicycle touring!
Kind regards,
Lindsay
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★★★★★ pmcmanamon
Tour instructions were outdated, and hard to follow
Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
The cities we visited were great, and so were the hotels. I was warm, so air conditions would have been nice, but not a big deal. The tour instructions consisted of a generic book with instructions, and a generic set of maps. The maps were not that detailed. When the maps disagreed with the instructions the maps were right. The signage along the routes changed since they made the instructions . We were told to look for a large E along European bike paths, but it appears to have been replaced by a circle with 15 inside it, i guess for the # of countries in the EU. The bikes were great. The luggage was always delivered on time. I downloaded a Eurobike app to help with the directions, but it did not work well. In order to update my positions I had to quit the app, and restart it. The Biketours people did suggest a new app, RidewithGPS, that worked much better. Because they did not have cues the pass could not tell me ahead of a turn, but it did tell me if we go off course.
I think the local tour company, Eurobike, needs to update their instructions. I also would appreciate if they made unique instructions for each tour. The instructions start and end at a city center. When we got close I would use google maps to find the hotel directly, rather than going to the city center and then to the hotel. My ideal would be a unique set of instructions for a tour, with small maps above or below each instruction. We have had that with other tours, but different providers. On this tour I could not mount my instructions and maps so I could see both while riding, I picked the instructions. In some cases they recommend stopping at a certain place for lunch, but you cannot see if from the tour route, and there is no map to locate it. -
★★★★★ Roger
Last minute change
Lyon Highlights E-Bike Tour
Our tour was changed from 3h to 2h at last minute - we were told to expect a partial refund? My 1st city tour using ebike but it felt 'light' compared to similar city bike experiences in other places. This was in the middle of a heatwave so maybe that affected some logistics. First time a bike tour has not included a bottle of water .. but we did stop at a drinking fountain 😂
- What was the date of your tour?
- June 2026
- How many tours have you completed?
- 5+
- Difficulty (actual vs. expected)?
- Much easier
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- No
-
★★★★★ Molly Troop
Must be an expert
San Sebastian E-MTB Tour
1. The guide really didn't provide much information about San sebastian which I thought we would get some history about the area or basque culture
2. The guide brought a friend and neither of them wanted to accommodate my entry experience. I had researched the biking area and knew there were paved roads to go up if I thought the off reading was too much but they continued to push what they wanted to do, not what I was comfortable with
3. The guide did no introduction to our bikes. There was zero instruction given on how to use the electric nor a review on any part of the bike
4. Only take this tour if you are a very experienced mountain biker and only want to mountain bike.- What was the date of your tour?
- April 2024
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- Much harder
- Do you recommend this tour?
- No
-
★★★★★ diane g
Salzburg to Salzburg has fantastic scenery but directions provided are unbelievably poorly developed
Tauern Bike Path (Salzburg-Salzburg)
Salzburg to Salzburg over 6 days is higher than a level 2. The terrain is hilly. I do not recommend this self guided tour because the german-speaking outfits they contract with provide totally inadequate self-guiding instructions. They do not know what a cue sheet is. They do not provide any directions as to north, south, east, west; they do not provide any street names. AND, the directions in English are very obviously translated very poorly from the German. In addition, there is no way to find your hotel once off the bike path. You have to depend upon good route finding skills for this hotel finding as well as the entire trip. We had this same experience with bike tours.com 7 years ago and thought they might have gotten better at directions. We gave bike tours feedback at that time, and our friends gave feedback on their german-speaking directions on their self-guided tour, and nothing changed. Hence I am writing this review without making a customer complaint becaue I do not believe bike tours will fix this problem. AND, THIS TOUR REQUIRES ONE TO CONSULT 3 SETS OF INSTRUCTIONS THROUGHOUT THE TRIP. 2 sets of friends had exactly the same experience. 2 stars are for getting our luggage to each hotel before we arrived; and the hotels were gracious and accommodating.
- What was the date of your tour?
- September 2016
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria
-
BikeTours.com staff reply from Jim Johnson
This is a tour with one of our most popular operators—we send hundreds of clients with them each year—and they get routinely positive reviews. The Tauern Bike Path is also one of our more popular and long-standing tours.However, this is a new routing of a long-standing tour (that had also received good reviews), and it’s obvious they cut some corners on the directions and tour materials. We apologize for this.
I’ve actually ridden the Tauern Bike Path three times since its opening about 20 years ago. In fact, my first tour on it was before I started BikeTours.com, and it was part of my inspiration for starting the company. So it saddens me when anyone has a negative experience on it.
We also apologize for the level of difficulty, which should have been a level 3. In its previous form (the tour actually went mostly in the opposite direction), the tour was a level 2.
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★★★★★ Sequoia
Not quite the Danube River Trip we expected
Vienna to Budapest (Classic)
Too much of the trip was off the river, and off trails. Going through corn fields was not our favorite. Dams should be called levees. The route through Budapest on sidewalks was difficult, too busy with trucks and traffic. It is not a bicycle friendly city. Hotel could have been closer to the river. We would recommend 2 nights in Bratislava, there is so much to see there. Add another day to sleep over in Hainburg. We loved the hotel in Vienna. We recommend the lower trail through the National Park on day one, to go swimming!!! The day one detour was difficult because of traffic, maybe there's a walk around the detour on bike path instead of so much road. We loved Gyur. Three days were totally off the river. We enjoyed the ferry rides very much. The last two days were on the river and were the best days.
- What was the date of your tour?
- July
- How many tours have you completed?
- over 10
- Difficulty (actual vs. expected)?
- Somewhat easier
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Hungary
-
BikeTours.com staff reply from Chloe
Thanks for taking the time to submit a review of this tour. We find that clients have varying opinions of this tour. We agree that it's quite different from the (Danube River cycle path) Vienna to Passau section. The tour itself doesn't have the same feel, and the country infrastructures are more varied. While I'm sorry to hear it was not your cup of tea, we're glad you found some aspects you enjoyed. And thanks for the note regarding the lower trail on day one, perhaps future clients will also go for a swim!
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