E-Bikes Available Tour Reviews page 170
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★★★★★ Carol Bly
Not what hoped for. Poor directions. Unsafe routes and not well marked.
Tauern Bike Path (Krimml-Passau)
Loved quiet rides in country and thru villages but dangerous conditions were not marked due to recent storms. We should have been notified and got onto dangerous routes.
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★★★★★ Mungo
Nice not to have to pack every day
Amsterdam – Bruges by Bike and Boat – Princesse Royal
Flat terrain, mostly bike paths and not having to pack and unpack are great advantages of this trip. The food and accommodations were better than expected. However, it is not recommended as a self-guided tour as the directions are not complete. Also, as a group tour with 35 people in a large pack makes it too cumbersome.
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★★★★★ Ronald Schwarcz
Extremely disappointing.
Sail & Bike to Picturesque Villages and Nature Reserves
The ship was terrible. Our cabin was so small that it could not accommodate two people comfortably. Also, the ventilation was poor and it was always warm and muggy. There was inadequate seating on the deck. No comfortable chaises or stairs. The Captain did not communicate well or do anything help the travelers meet and mingle. It was especially frustrating as my friend and I were the only Americans and there were no native born English speaking traveling. Unlike all other trips we were on, nothing was done to provide us information about the villages we docked at. The captain or crew did not offer to take us into towns and show us around or even recommend bars or other places to visit. There were no daily information sheets, recommendation or even maps. We were completely on our own. The food was marginal at best. The dinner portions were small. Must dinner wasn’t an”event”, everyone was in and out in around 40 minutes. In general the amenities were totally lacking. We believe that the most Americans would not be satisfied with the Sail and Bike tours offered by Bike Boat Tours. On our ship, the crew were friendly and worked hard, but it seemed that they were understaffed. As it seems that they were working a very tight budget. We only had meat was the dinner entree one night and that was at the BBQ. Two nights we had vegetarian main course. We were never taught anything about sailing except helping pulling ropes to raise and lower sails. I could go on and on, but, I will end by saying that the ship was not comfortable and nothing was done to help the travelers fully enjoy the experience.
- What was the date of your tour?
- August 2023
- How many tours have you completed?
- 10
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Holland
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★★★★★ Ron S
Classic
Vienna to Budapest (Classic)
Nice hotels. Great company rep. (Joseph ) Lousy route. Too many dirt trails including one which may have been a garbage dump.l Less than twenty five percent of the route was along the Danube. The signage was not good. I have run four trips thru Bike Tours but this one is not a winner. All the others were great. One participant who had a patellar injury rented an electric assist bike but the battery pack did not hold charge very long. We had additional niggling bike problems.
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★★★★★ Richard Rogers
Not as I had expected
Provence by Bike and Boat
Not expecting to ride as a group. The riding involved more road riding and realize that a leader was necessary. The riding in Southern France is not as developed as Central Europe.
- Countries included in this tour?
- France
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★★★★★ Jim Brewer
Mainz to Cologne
Rhine Bike Path: Mainz to Cologne
The Rhine Valley was beautiful. The hybird bikes were very good. Maps and directions for the tour were very poor at best. Extremely difficult to find Hotels and the key sights mentioned by the tour. We experienced extremely high temperatures but had A/C most nights. The night without A/C resulted in very little sleep and NO biking the next day. The night that they shut off the A/C in the middle of the night resulted into a lot of lost sleep. Bottom line even with average high temperatures you need A/C every night and all night long.
Others on the same tour with the same maps etc also had difficulties finding the Hotels each evening.- What was the date of your tour?
- 22 Jul 18--28 Jul 18
- How many tours have you completed?
- 1
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Germany
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★★★★★ Mark Abzug
meh
Florence to Rome
great cycling, but eurotours was terrible. no orientation, routed us on some busy roads, no customer service at all. I've done 5 of these, and this group was the worst support outfit by far
- Countries included in this tour?
- Italy
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BikeTours.com staff reply from Biketours Tour Advisor
Hi Mark,
We appreciate that you took time to leave us your feedback! We're disappointed to hear you were not satisfied with the local assistance. It is not uncommon that some bike tours do not offer a welcome reception, however we do always provide an emergency contact number - locally as well as a Biketours emergency line which is answered 24/7. We apologize if you felt unsafe during some of your rides. While we always strive to provide the most safe & quiet routes, it is sometimes inevitable that we have to link paths on a busier stretch. We hope, despite some of inconveniences, you were able to bring home good memories from your trip. If you'd like to consider another one, we'd be happy to help point you in the direction of tours that offer a welcome reception at the start of the tour, as well as tours exclusively on designated bicycle paths. -
BikeTours.com staff reply from Biketours Tour Advisor
Hi Mark,
We appreciate that you took time to leave us your feedback! We're disappointed to hear you were not satisfied with the local assistance. It is not uncommon that some bike tours do not offer a welcome reception, however we do always provide an emergency contact number - locally as well as a Biketours emergency line which is answered 24/7. We apologize if you felt unsafe during some of your rides. While we always strive to provide the most safe & quiet routes, it is sometimes inevitable that we have to link paths on a busier stretch. We hope, despite some of inconveniences, you were able to bring home good memories from your trip. If you'd like to consider another one, we'd be happy to help point you in the direction of tours that offer a welcome reception at the start of the tour, as well as tours exclusively on designated bicycle paths.
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★★★★★ David Anderson
Pretty location, ok organization
Highlights of the Highlands: Donegal by E-bike
In general, it was a great experience. I'd never been on a bike tour, and this was a load of fun. My wife and I plan to do more bike tours. However, if I had to choose between bike tours, I wouldn't recommend this specific one.
Going over this bike tour's organization.
GPS / Directions.
A few things here to complain about.
1. The printed directions were inconsistent between people on the tour. Some printed directions said left at an intersection, others said right. They were simply out of date, and the tour didn't re-print everything. Old printouts = old directions.
2. The printed directions were inconsistent with the web directions. We were sent PDFs of directions. Those didn't match up with the printouts. Again, likely because they were older or newer (we couldn't figure out which). Different roads sometimes, different turns.
3. The printed and web directions were inconsistent with the GPS tracks. This was super annoying, because we were biking along listening to the GPS directions (on the unit provided), and the GPS would say "turn here!" and the printed directions indicated we should go another few blocks.
4. The printed / web / GPS directions were out of date for actual road conditions. In two different locations, the road was literally closed, and we had to detour around an area using Google maps. In one place, the GPS road literally had grass growing on it, and had obviously moved at least 5+ years before. These directions are *very* out of date at times.
These direction inconsistencies didn't mean we got lost, but it did mean *daily* stops to consult our map, Google maps, GPS directions, and try to figure out where the tour intended us to go, regardless of all the inconsistencies. I'd highly suggest having offline Google maps if you're going to take the tour.
Lodging.
Some places were outstanding and high quality. Other places were lower quality. One place in particular stank heavily of peat smoke, with smoke literally billowing in through our windows. I don't know how often the tour company inspects the places they're sending people.
Food.
The tour included breakfast. It was sometimes great, mostly fine, but sometimes a bit low quality. Again, perhaps a lack of inspection on exactly what they're paying for.
While the tour didn't provide dinner, we sometimes had trouble finding any place which was open. In one town, we got *lucky* that there was a food truck open, because otherwise every single restaurant in town was closed down. The locals all said that it made no sense that we hadn't planned on dinner, because their town didn't have restaurants open in this season. Many locations only had a single restaurant option. I think if you're going to operate a tour this late in the season, you need to scout out restaurants which will actually be open. SHOW MORE
Bikes.
The bikes on average worked fine. Few specific issues.
1. The batteries were inconsistent power. Both in size (different models) and in age we suspect (as the power ran down more quickly). We absolutely used full power rarely, and most often had it at 1 or 2 out of 4 power. Still, on the longer days, we ran quite low on power. We had a battery die once, which was annoying. Thankfully we had young people on our tour who were able to power their way the last distance without a battery. For the distances available, I think the bike batteries are inadequate for anyone who isn't in good shape. When the tour operator was asked about this before the tour started, he insisted that the batteries "never" run out. Can't be true, we heard from other people on the tour that they also ran out of batteries.
2. We had a bike which repeatedly had the chain fall off. Looking at the chain, it was *covered* in grease. Looked like it hadn't been cleaned in years / forever. Thankfully we could put the chain back on ourselves, but if we were older / less competent with a bike, this would have been an issue.
General interactions.
In general, the tour operator was nice, but didn't seem overly concerned with the feedback we provided him.
1. "The GPS tracks are out of date." - "Well yeah that happens."
2. "There were no restaurants available." - "Yeah, it's late in the season"
3. "The bike kept losing the chain." - "Yup, bikes do that sometimes."
In general, we didn't feel like our concerns were being heard.
Again, overall it was a fun place to go, and we liked bike touring in general. The operator just could have done better.
SHOW LESS- What was the date of your tour?
- September 2022
- How many tours have you completed?
- 1
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Ireland
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★★★★★ shea214
too much is too much
Three Lakes Tour: From Geneva to Annecy
This tour is quite lovely, but not at the level we expected. This is our 8th tour so we feel we get them by now. We like the unguided aspect, but they completely outsourced the work of actual directions to a machine. It is not an adequate substitution. The machine added at least 15 miles on the first day and was most frustrating. Please, give us actual directions AND MAPS. A silly little device is certainly helpful but should not be a substitute. And the distance and hills were definitely not Medium. This was proven out the first night by the guy who biked to the hotel (he likes extreme and he thought it was tough).
- What was the date of your tour?
- Sept2016
- How many tours have you completed?
- 8
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- France, Switzerland
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★★★★★ Bluenose
Alsace in September
Alsace Wine Country
Great time of year to do this trip as the vineyards are being harvested. The weather is perfect for cycling! Much of the trip is on dedicated cycle paths which reduces the amount of riding in traffic.
We took the dinner package which saved us the hassle of trying to find dinner each night. A couple of the meals were terrific but most were average.- What was the date of your tour?
- September 9, 2018
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- Much easier
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
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★★★★★ Shirley Santucci
Disappointed
Danube Bike Path 8 Nights (Upscale Lodging)
Total lack of communication in not informing us that our biking would end 2 days early, which meant missing out biking through the Wachau valley . When I contacted Bike Tours that my husband was ill and could not make the trip. I should have been informed then that there were changes to the scheduled tour. The welcome meeting & bike fitting was a joke. There was absolutely no value in that 15 minute meeting. I had to adjust the handle bars myself and struggle through removing the battery for charging at the 1st two hotels that did not offer charging in the bike storage area. The electric bike itself was very good quality and comfortable to ride. The printed trip itinerary was easy to follow but did not offer much in the way of "do not miss" highlights along the way. In my opinion, only three of the hotels were worth the upscale category. I would not recommend this bike tour for anyone that has experienced quality bike tours previously.
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★★★★★ Chris MacMillan
Spectacular scenery, poor bike maintenance
Dolomites to Venice Along the Old Dolomites Railway Track
The scenery was spectacular and memorable. The hotels were good. However in the middle of the trip my bike handlebars came loose and the bike was very difficult to steer towards the hotel. Also I found the Funtastic navigation app to be unreliable.
- Countries included in this tour?
- Italy
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★★★★★ bonnie100
So So Vacation
Bruges to Paris by Bike and Boat (and reverse)
Good bike trip if you like a slow pace. Lots of time wasted at not very interesting sites. Had to "kill" time in order not to get to the barges anchoring site before the barge got there which was usually between 4-6 PM. The barge itself was fair. But some of the scenery in Belgium and France was beautiful making the trip tolerable. Food was average. Bikes were very good.
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★★★★★ Collette
Lecce Loop of the Trip is Beautiful
Apulia and Basilicata: Alberobello to Lecce
The segment of this trip within the Puglia region provided stunning views almost all day long of the Adriatic and Ionian Seas. We took frequent advantage of public beaches, stopping for a swim along the way, and the towns were charming, making it easy to linger over an espresso and seaside lunch, or tour on foot once we were settled into our hotel for the night. Our E-bikes made us happy as this Puglia section of the route is quite hilly. The hotels were excellent to good, and the GPS mapping on our phones made it super easy to stay on track or find the route after we had chosen to deviate from it. This portion of the trip was a delight.
The first third of this bike trip includes the the route from Matera to Alberobello and Ostuni. A previous reviewer had mentioned, "an inordinate amount of garbage," on this section. I cannot stress enough how the garbage surpasses the word "inordinate." Hundreds of thousands of water bottles, household trash, appliances, used diapers and debris of all sorts litters the first three days of this trip, like riding through an open landfill.
This section of the Basilicata route has long been abandoned for repair. We had to turn off the "emergency SOS" app on our phones - the one that calls your emergency contact using severe shaking of your phone - due to the broken concrete and tar on these roads as our phones kept sending SOS pings out to family members in the US. Where I live, I often have to ride on gravel roads and those seemed like a dream compared to these first 3 days of road conditions. The Lecce portion of this trip was great but I cannot recommend this trip if it includes the first section. Bike Tours is wonderful, this was our second trip with them and we plan more, but I will heed reviews, which is why I'm offering this one.- What was the date of your tour?
- Sept 26 - Oct 1, 2021
- How many tours have you completed?
- two
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Italy
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★★★★★ Astrid
Good ride, good guide but mixed feelings…
Washington DC Monuments at Night Bike Tour
The lady at the reception wasn’t motivated and not very friendly.
Joe was a good guide. The tour at dusk was very nice. But it was really annoying that the bikes are in a very poor condition. Dirty, poorly maintained and worn. My chain fell out twice my husband‘s once. Joe could fix them everytime, but anyway…. Very annoying.
I would have expected better quality for this price.
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★★★★★ Aileen Gray
Tour was not 5 hour tour as stated
Bilbao Gold Coast E-Bike Tour
Excellent guide. We left bilboa at 10 am. Arrived in Getxo at 1220. Had option to return with guide or pay 7 each to return on our own. Return was 45 mins. Not worth 55 euro we paid.
- What was the date of your tour?
- September 17
- How many tours have you completed?
- 20 plus
- Difficulty (actual vs. expected)?
- Much easier
- Do you recommend this tour?
- No
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★★★★★ May
First family cycling trip completed!
Danube Bike Path 8 Nights (Upscale Lodging)
Overall a satisfactory trip! The GPS is very useful for navigation. The hotels are great! Just on first day, we find that 2 of the 4 bikes are not fit. We have enter our age and height and has not been told specifically what kinds of bikes will be assigned. I found that they just give standard bikes for adult female and male disregard our height and age (Asians in average are shorter than Westerners.) The person, Robert, arrived for “bike fitting” was not helpful at all. He suggested my daughter to cycle 30km to their bike shop to change bike. When we asked him to call customer service, he said he didn’t have Wi-Fi. So, Eurobike send a staff without communication methods to help customers’ solve problems? Finally, Robert had to use my phone to call the CS number. And in the phone, he said we are “bla, bla, bla.” Is it the customers cannot voice their requests, even the bikes are not fit and customers have to take the risk of getting hurt or accident? and seems to Robert, customers’ requests are “bla, bla, bla..” And customers need to take the riding risk to go 30km to change bike? Later he mentioned it may need to charge EUR 50 per bike change if need to switch bikes in Passau. I have emailed biketour and I am grateful that next day the 2 bikes were changed without additional charges. In second day, Simon is much more helpful. Simon helps us do the testing & it works. Simon is v polite and helpful. Passau is the starting point of Danube cycle path. I feel strange that the outsource company does not have a bike rental centre there. This is our first family cycling trip and it did create stresses at the beginning. The outsource company probably need to have better communication with biketour.
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★★★★★ Elizabeth Anderson
Not ideal
Bolzano to Verona: Orchards, Mountains & Timeless Culture
Sorry, this tour was not great. We have used biketours.com for five different trips and this was our least favorite. The hotels were way out of the city centers making it difficult to get dinner or see sights after biking. The routes were not well planned.
- What was the date of your tour?
- September 2025
- How many tours have you completed?
- Lots and lots
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Italy
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★★★★★ quin101
Beautiful area but hectic pace
Baltic Capitals: Historic Cities of Vilnius, Riga and Tallinn
We did experience the Baltic Countries and we went to places we never would have seen. But, there are issues about the tour, that others should be aware of, the cycling was much faster then we thought, often cycling on roads, busy roads,it was not a relaxed pace, one guide for 15 riders, people often got lost/left behind. We never arrived to the hotel until at least 8pm No free time, no time to shop, take pictures. We feel the guide was unorganized, no care for the slower riders. When we booked this tour it was rated as a 1 in difficulty. This is too low for the terrain and pace that we encountered.
That said we are still glad we did the tour as we did see beautiful and interesting places. I hope the company makes some changes to the tour to make it more enjoyable to all. -
★★★★★ frank vaughan
More of a boat trip than a bike trip
Danube Discovery: Bike and Boat through Enchanting Capitals
We have been on 4 boat and bike tours. This was not a favorite. The boat company charges additional fees for anything- $15 daily fee for internet, $3.50 for a bottle of water, and $5+ for alcohol. They cover a long distance on the boat, so you do not have much time to ride the bike. When you do, it is a stringent timeline- off the ship at 9 am and meet the boat at 2:30 or you will miss the boat. It does not give you much time to look around. They have strictly enforced assigned seating at breakfast and dinner so it minimizes the chances of meeting other people. The guide was not very nice and did not ride the trails. They were covered in places with 4-6 inches of mud from the recent flooding and many were unrideable. Then the guide got mad when we returned to the boat covered in mud. The extra tours they sell were expensive and ok, but the guide on the Vienna tour left 2 of our group behind so they had to find their way back. The maps provided were ok, but somewhat confusing, and the briefing by the guide was rushed and not helpful. It's a German boat with German food and lots of retired Germans. There is nothing wrong with that, but many of them did not go on the rides described but just used the trip as a cheap river trip with some side rides.
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