E-bikes Available Tour Reviews  page 147

  • Royal Zealand & Copenhagen
    (1/5) Sam Fleischacker July 16, 2024

    Denmark is great; BikeTours is not

    · Royal Zealand and Copenhagen

    Are you looking for a tour company that will send you bike directions to the wrong hotels, follow that up with a condescending note when you complain rather than apologizing and correcting their mistake, book you in charmless corporate hotels way outside of the towns you're headed for, and delete your GPS tracks before your trip is finished? If so, this is the trip for you! If not, look elsewhere. My wife and I had some wonderful biking on this trip - but that's because of Denmark, which has beautiful and very well-marked bike trails everywhere (running through forests often), not because of BikeTours: indeed, we sometimes needed to correct the GPS tracks we were sent by the Danish markers, or by asking locals for help. Our previous experience on a self-guided bike tour, in France, was magical: with lovely, varied hotels in beautiful places at the end of each day, a well-crafted route accurately represented on the GPS tracks, and good help available by phone if we needed it (to be fair the Copenhagen representative of this local bike company, Sofia, was very friendly and helpful). This was a great disappointment after that. If you're looking for a tour that is geared towards your enjoyment, rather than the bottom line of the tour operator, I'd avoid BikeTours.com.

    What was the date of your tour?
    July 2024
    How many tours have you completed?
    2
    Difficulty (actual vs. expected)?
    Somewhat harder
    Do you recommend this tour?
    No
    Countries included in this tour?
    Denmark
    • The bathroom in one of our hotels (the shower runs via the sink) - not sure how this hotel managed to eke out 3 stars ... (photo by Sam Fleischacker)
    • 1/5 Value
    • 4/5 Bikes + equipment
    • 1/5 Hotels or boat
    • 5/5 Scenery
    • 2/5 Ease of navigation
    • 1/5 Tour documents
    • 3/5 Local tour company services
    • 4/5 Route selection
  • Discover unmissable Vienna by bike
    (1/5) Thell John 11 months ago

    Couldn’t do it

    · Classic Vienna Bike Tour

    Terrible rain and wind. Didn’t cancel 24 hours in advance so had to eat the fee

    What was the date of your tour?
    September 2024
    How many tours have you completed?
    2
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists, Solo travelers, Families with teens
    Do you recommend this tour?
    Yes
    • 4/5 Value
    • 5/5 Included meals
    • 5/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 4/5 Ease of navigation
    • 3/5 Tour documents
    • 3/5 Local tour company services
    • 4/5 Route selection
  • Danube Bike Path
    (1/5) John Zimmerman 11 months ago

    Washout

    · Danube Bike Path 7 Nights (Classic)

    So I picked the worst possible week to do this, the trip was canceled by the tour company after 2 days because of flooding. I'm still waiting to hear from them. The bike was very nice, it had fenders, which came in handy in the steady rain I biked in the 2 days I was on the tour. The path was well marked, almost all that I was on was paved. One downside was because of the rain, the restaurants along the trail were closed, so when I most needed a hot drink, none were to be found. I couldn't use the turn by turn app because of the rain, but the trail guide book was very nice, and the directions were easy to follow. Conclusion, September is not a good month to do this, it was around 50 degrees the entire time I was on the cycle path. I want to attempt this again, there is a 99 percent chance that the weather will be better.

    What was the date of your tour?
    September 2024
    How many tours have you completed?
    this was the first one
    Difficulty (actual vs. expected)?
    Much easier
    Who is this tour suitable for?
    First-time bike tourists, Solo travelers, Families with teens, Families with young kids
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria, Germany
    • 1/5 Value
    • 4/5 Hotels or boat
    • 2/5 Scenery
    • 4/5 Ease of navigation
    • 5/5 Tour documents
    • 1/5 Local tour company services
    • 4/5 Route selection
  • Danube Bike Path
    (1/5) Richard Severson 11 months ago

    Very dissatisfied

    · Danube Bike Path 8 Nights (Upscale Lodging)

    Our trip was shortened due to previous rains which had damaged the trail and sections were closed. We were not informed of this issue until we had been biking for two days. We were unable to ride the final two days as the trail was closed.
    We should have been notified of this situation prior to our leaving home. We would have cancelled the trip (we had trip insurance) and rebooked for next year. VERY disappointed in the way this information was withheld from us. It is a clear case of the bike touring company looking out for themselves and totally disregarding us, the customer.
    Also, one member of our party had to cancel due to medical reasons. This information must not have reached the provider as 4 bikes were delivered and all hotels were expecting 4 people.

    Countries included in this tour?
    Austria, Germany