Bike Tour Reviews page 138
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★★★★★ Russ Deuell May 23, 2023Trip of a lifetime that the guide fell short on!
· · Holland’s Super Tulip Tour
Biking through Holland was an amazing adventure. Having an E-Bike made it much more relaxing since you could always turn on the power assist if needed, which we didn't need. THere were many great biking trails that were very relaxing to ride on and see the great scenery of Holland.
The boat, captain, chef and serving assistant made the trip very enjoyable.
The guide, well it seemed like it was the first time Annette did this trip. She easily got lost 3-4 times a day. She would ask for input on what we wanted and then ignore the input if it didn't match what she had planned for the day. Several times she ignored the bike crossing lights and almost got riders that were following hit. This made the rides very stressful. The group also asked to bike faster so we could spend more time at some of the sights. She insisted this was not possible but managed to do exactly that on the last day when weather was going to be an issue later in the afternoon. We also had a flat tire one day and she didn't have a replacement tube. She had to go find another group that had one and then had to have someone from the group change the tube because she couldn't do it herself She managed to make the daily rides very stressful. I would not recommend a trip with her.- What was the date of your tour?
- May 2023
- How many tours have you completed?
- 1
- Difficulty (actual vs. expected)?
- Much easier
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- No
- Countries included in this tour?
- Holland
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★★★★★ John Cooley June 20, 2023Great trip---but could have been better
· · Coastal Islands of Southern Dalmatia
This was a great trip, however the lead guide was difficult to get along with ---the second guide was new and fantastic. The lead guide was overly strict and a bit condescending. We did not bike one of the days because he decided since there was rain we would not cycle. That was VERY disappointing. I was on a boat bike trip in Belgium and Netherlands and we biked rain or shine. The time we started biking was a bit late too-----it did not leave much time for for activities after biking.
The saving grace for the trip was the staff was fantastic on the Yolo.
One additional note is that this should be E-bike only....there is no way for a regular bike to keep up with ebikes on the terrain on this trip. One of the passengers insisted on riding a regular bike and on two separate days had to switch bikes with the guide in the rear so he could make it. He should have been told to switch to an ebike by the guides.
- What was the date of your tour?
- June 2023
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- Somewhat harder
- Who is this tour suitable for?
- Solo travelers
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Croatia
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★★★★★ Sharon Johnson July 5, 2023Sail and bike to picturesque villages and nature reserved
· · Sail & Bike to Picturesque Villages and Nature Reserves
Great experience on a tall ship sailing vessel. Food was average. Crew was very good but English translations on biking details was lacking.
- What was the date of your tour?
- June 2023
- How many tours have you completed?
- 10
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers
- Do you recommend this tour?
- No
- Countries included in this tour?
- Holland
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★★★★★ Sheryl Slone July 17, 2023Disappointed
· Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
We were disappointed in the inability of the app to work for route directions. Several detours were encountered that were clearly not recent detours but alternate directions were not given. We ended up just doing a Google bike route to get from city to city.
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★★★★★ MAC July 21, 2023Pretty Area
· Alsace Wine Country
The vendor with whom you contracted has room for improvement. The documentation supplied by was inadequate. Using street names as a frame of reference in the towns we visited was the first issue. Street names are few and far between. It was not unusual to see other "green bags" (the color of the panier and handlebar bags used by this vendor) riding around in various directions looking for the same route as our group.
The two hotel rooms they booked for us in Kayserberg were not air conditioned! That day, the high was in the mid 80's and the route had multiple climbs. Riders need to be able to get their core temperature down for comfortable sleep.
Navigation out of town from the hotel and into the end town hotel was particularly poor. Luckily, We had programmed the addresses of each hotel into our contacts and relied on Siri most afternoons to find our hotel.
- What was the date of your tour?
- July 2023
- How many tours have you completed?
- 30
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- France
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★★★★★ Joseph Tevaarwerk 12 months agoNice trip, but some issues.
· Prague to Dresden Along the Vltava & Elbe Rivers
The trip overall was good. The hotels were from very nice to adequate, and the weather was good for biking. Luggage handling was perfect.
The issue we had was with the bikes. In our case the bikes we rented were delivered to our hotel. I had emailed specific instructions about my wife's bike set-up regarding saddle height and handle bar height. When the bikes arrived we noticed that the saddle could not be adjusted low enough for her comfort. We had to call the AVE rep and he had to bring a different saddle stem to fix that problem.
Another problem was with my bike. The frame size was too small for me, and the handle bars were too low for comfort. Since we had already lost time to get my wife's bike corrected, I decided that I could manage with the bike that was delivered. That was my mistake!
Half way into the trip the front telescopic forks collapsed and I had to ride nose down, which was very uncomfortable and outright dangerous. We managed to get it pumped up at a bike shop, but they lost pressure again while biking.Last year we had none of these problems. The big difference was that last year we had to collect our bikes at the rental shop the day before. This gave us the opportunity to have both bikes adjusted to the right settings, and to make sure that they were of the correct frame size.
I don't need to stress how important a reliable and well fitting bike is for these bike tours. I suggest that you make it essential that the bikes are collected at the rental site the day before the trips start. This will give the participants the opportunity to make essential corrections.
Myself, for our next trip I will insist that we will collect the bikes at the rental shop the day before the trip starts, and that they are reliable and well fitted bikes.
I think it is wise if you make this part of your overall policy as well.Joseph.
- What was the date of your tour?
- May 2024
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Czech Republic, Germany
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★★★★★ Linda Farnworth 11 months agoNot impressed with Ave
· Prague to Vienna via Cesky Krumlov
The bikes were not good. One day the range of ebike battery barely made it, my chain came off twice, seat kept slipping down, other equipment not great, and worst of all the seats were TERRIBLE.
The ride was nice though with good scenery and a challenging ride.- What was the date of your tour?
- May 18, 2024
- How many tours have you completed?
- 4
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Czech Republic
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★★★★★ Barbara Stanley 11 months agoGood trip with a few problems.
· Dolomites to Venice Along the Old Dolomites Railway Track
Instruction , hotels and app were very good overall. Could improve to have ability to put in hotel for city navigation when it really counts. I had a collision with a tram at the end of the ride but lucky that I had minimal damage. Also , in our group of 5 , one had a horrible bike and the chain kept coming off.
- Countries included in this tour?
- Italy
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★★★★★ Sarah Witter 11 months agoPretty good but not great
· · Holland’s Southern Relax Tulip Tour
The dates of the tour were past the prime time for the tulips. This should have been made clear from the very beginning. Our guide had to turn around a few times because his directions were not clear. My bicycle seat was poorly set up. It needed adjusting every day. The gear levers were crooked and never fixed. The bicycles in general were not as good as I have seen on other tours.
- What was the date of your tour?
- May 8
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Holland
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★★★★★ Lit Cheong Chong 11 months ago
Trip was cancelled
· Tromso to Ersfjordbotn E-Bike Tour
My scheduled bike tour was cancelled at last minute as the tour guide had an accident. Hope he had recovered. I appreciate if you can give me my refund asap. Thank you
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BikeTours.com staff reply from jan June 18, 2024
Apologies for the inconvenience. Your refund has been issued. We hope you come again!
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★★★★★ Lee Chestnut 11 months agoGreat Scenery, History, and Acomommdations. Not much Support
· Rhine Bike Path: Mainz to Cologne
We enjoyed seeing the Rhine Valley and historic villages. Our accommodations were great and the food was great.
Unfortunately, the Rhine was near flood stage and much of the given route was flooded. After contacting the local operator for direction, I was told to find my own route or take a train, at my own expense.
We found our own way using Google maps and talking with other cyclists.
The main reason I use a tour operator is to have local support when difficulties arise. We didn't receive that support.
It seems the operator could come up with secondary routes that are safe and beautiful (which we came up with on our own) and supply them to their guests as needed.- What was the date of your tour?
- June 2024
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- Somewhat harder
- Who is this tour suitable for?
- Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Germany
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★★★★★ Susan Radtke 10 months ago
First time with a company organized bike trip
· Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
My husband and I have done a fair amount of biking in the U.S. and in Europe and this was the first time we used a company to plan and support the trip. The good: Some of the hotels that were booked were terrific - especially in the more rural places. The navigation app when it worked was really useful and when it didn't work it seemed to be more of an issue with our phones than the app itself. There was confusion over the timing of our bus transfer over a mountain pass and the woman at the help center worked really hard to sort it out. Also, the luggage transfer was always efficient. The not so good: The bikes were pretty beat and heavy. We had to have one replaced. Although the directions said we would have at least one handlebar bag per room, we had none. Also, we understood that we would have a handlebar mount for a phone and would have brought one from home had it been more clear that we would not. The worst thing was our final day biking into Trieste. The route put us on a road that was absolutely harrowing - no shoulder at times, fast moving traffic including busses and trucks. It felt decidedly unsafe and I would never have put cyclists on such a route. So all in all, we had a good time and saw some beautiful country but moving forward we decided we would go back to planning our own trips where we have more control over the quality of the bikes and the route, plus obviously it's cheaper to do the planning yourself.
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★★★★★ joe eberly 10 months agoNice Ride
· Lake Constance Bicycle Path
This is a very easy ride with mostly flat land around a beautiful lake. We had e-bikes which made it very easy. Hotels all very nice, but no AC for hot weather. June can be risky with the weather. We had two days of five with steady rain. This is our 3rd trip with Bikes.com and was my lest favorite. We never met our local tour operator, even when we picked up our bikes. There was substantial flooding due to heavy rains and some road construction that we didn't know about until we came to it. It was at that time we had to figure an alternate route. A little heads up would have save a lot confusion, especially during our rainy days. On previous trips, the tour operator spent time going over the route with areas we needed to pay attention to. The fact that none of us spoke German didn't help in trying to understand road signs. The route is well marked but makings change from country to country, so pay attention.
- What was the date of your tour?
- Mid-June 2024
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Mary Gallagher July 26, 2023Great biking - barge was ok
· · Provence by Bike and Boat
Biking in Provence was outstanding- but the cabin we stayed in (Cabin 1) was not satisfactory. Crew we’re great and tour leader was knowledgeable and experienced. Unfortunate about our accommodations.
- Countries included in this tour?
- France
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★★★★★ Jon Kramp July 26, 2023
A fine tour with issues
· · Provence by Bike and Boat
The bike/boat tour started off by my not being able to initially find the boat. The route of the tour is normally serviced by two boats with the boats sailing the route in opposite directions during each week. Due to low bookings, only one of the two boats servicing the route was in operation. The boat I expected to sail on was the one that was out of service and docked and it took some time to find the boat that was in service.
The boat I actually sailed on, Caprice, is a converted cargo barge. The cabins contained the expected features for a 'standard' category passenger river vessel. However, the cabins are on the small side. The dining/lounge area was also on the small side considering that the boat was operating at full passenger capacity. Food service was very good and the crew was helpful. Snacks and drinks were available at the end of the days cycling.
The biking route and sights seen along the way were as advertised. However, there were two cycling related issues:
1) The tour description of 'There will be some hills' is correct for most days but that there were two climbs each of about 5km length.
2) All but five of the tour members selected to book an electric bike for the tour. Only one of the tour members completed the tour without the use of a non-electric bike because of the slope and length of the climbs. Booking an electric bike for this tour is recommended for most people.One day of the tour included a continuous 5km stretch of gravel surface. The tour used multiple types of roads. The major roads were all in fine condition. The smaller one lane roads, mainly used by farmers to reach the fields, were often in poor condition with pot holes common. It should be noted that all of the bikes offered on the tour were if good quality and in good repair. During the tour there was only one minor issue with any of the bikes.
It should be noted that some days on this tour were a bit long considering that temperatures were in the mid 90'sF to just over 100F range. On one day, for example, biking started about 8 AM and ended slightly before 6 PM. Hydration was an issue but the biking part of the tour included multiple stops each day to refill water bottles and/or purchase drinks.
A printed map of the biking route was not provided and is not available. Those doing the tour non-guided, only done by 2 people on selected days on my tour departure, will need to have a mobile phone to access route information.
- What was the date of your tour?
- July 2023
- How many tours have you completed?
- 5
- Difficulty (actual vs. expected)?
- Much harder
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- France
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★★★★★ Mary Gallagher July 31, 2023
Disappointing Accommodations
· · Provence by Bike and Boat
Recently returned from Provence bike and barge and very disappointed with cabin accommodations. Bathroom sink located in main cabin from which we heard gurgling and draining from other cabins. Also heard loud banging from floor probably due to mechanical issues due to location of cabin - farthest on the bow. Overall not suitable for guests. Crew, guide and food were great- but cabin (#1) was not acceptable.
- Countries included in this tour?
- France
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★★★★★ Linda Ewing August 2, 2023
Provence Bike Trip into the Countryside
· · Provence by Bike and Boat
Really enjoyed the bike trip through the Provence countryside which visited several picturesque towns along the way. Our guide Alex was wonderful; she had done her homework so was able to provide us the history of what we were seeing. Plus Alex was great fun and made sure everyone was safe and comfortable while riding. Barge on-board staff was also super responsive and friendly. All the local staff was excellent!
My only criticism of the trip is the business model used by the barge company. The 'Caprice' boat itself is 'past its prime' --- old, really cramped room accommodations. We were unlucky and assigned what appeared to be the smallest double twin room that didn't even have space for the tiniest sink in the bathroom (it was installed next to my bed's pillow). In fact, all the rooms were smaller than on other barge boats I've been on. Also, the dining area was so tight you couldn't get out of your chair without your neighbor also moving. Bottomline, the company owners are squeezing too many people on the boat so they get more revenue.
- What was the date of your tour?
- July 15 - 22, 2023
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
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★★★★★ Edward Baker August 11, 2023
Could Have Been Amazing
· Royal Zealand and Copenhagen
The routes took us through some very interesting landscapes and towns. It would have been so much better if our daily information included more specifics about the areas where we traveled. Knowing more about the trails would also have been helpful. At one point, the directions were extremely confusing and led us onto an impassable trail. We understood that in some towns where we stayed the accommodations would be limited and might not have all of the amenities to which we are accustomed. With that we were fine. However, it was disappointing to see better accommodations that were available. Even worse was when the directions sent us to the better hotels only to be told that our reservation was not there and when we arrived at the hotel that was reserved, it was of a much lesser quality. This happened to us twice. At the very least, the route directions should list the correct destination hotel. We should not have to consult two different documents to find our hotel for the night. In our case, we had specifically explained that we would pay more, but wanted to have the best accommodations in each location. This did not happen, although we did pay a higher rate. Fortunately the staff at all of the hotels were exceptionally helpful, friendly, and professional. We were given very limited orientation before beginning the ride and felt that this company was unresponsive and left a lot for the rider to figure out alone. No helmets were provided which wasn't significant for us because we brought our own, but there was no communication indicating that helmets would not be provided. Having notes in the daily plan that noted restaurants along the way and at the destination each day would have been most helpful. In addition, it would have been nice to have known that in serveral locations, the only dining option would be at the hotel. We had a very enjoyable experience, but feel that it could have been far better with more information provided by the organization.
- What was the date of your tour?
- August 2023
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Denmark
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★★★★★ Kirsten Tollefsen August 22, 2023Ok experience
· Copenhagen Highlights Bike Tour
There were 16 people on the tour which was too large a group. The entire group could not get through the lights together resulting in some crossing against the light even after being told the leader would wait. A little hard to hear the leader, but what she said was interesting.
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★★★★★ Stephen Friedman August 23, 2023
Nice trip with some areas for improvement
· · Sail & Bike to Picturesque Villages and Nature Reserves
The itinerary and sights were beautiful. The Elizabeth is a beautiful ship. The engagement of the captain and integration of the tour group left something to be desired.
- What was the date of your tour?
- August 2023
- How many tours have you completed?
- 8
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Families with teens, Families with young kids
- Do you recommend this tour?
- No
- Countries included in this tour?
- Holland
