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★★★★★ Heather Batchelor June 7, 2024Hail, lightning and rain
· Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
Didn’t get to do the trip because of terrible weather and the idea of sitting in a hotel room until 6pm without any luggage.
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★★★★★ Melissa Barney June 20, 2023
Biking in Italy in June
· Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
I will not be recommending this trip or your company to anyone. The App was awful: only intermittently in English (otherwise in German) and when I gave 'feedback' I got no response; the App intermittently stopped working and I had to turn my phone off and on to re-boot; the App ATE UP my phone battery (a relativley new iPhone 13 with an otherwise long battery life); any highlights mentioned in the App along a particular day's travel was only a link to something that required internet or phone service (this is ridiculous; this link should have taken me to text within the App just as every other self-guided tour does within their App). The written paper description was poorly done - for some cities the description was how to 'get' into a city and other times the city/town mentioned was only a landmark of progress but this was very confusing. The pedometer on the bike did not work after the first three hours of the 7 day trip. The bikes were way too heavy; surely there is a way to make a durable bike that is at least 2 to 3 kilos lighter. Getting the bike and getting a safety helmet were in different cities!! I would ask for some of my money back if I thought this was possible as I was very disappointed in the trip.
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★★★★★ John (Jay) Bonitt August 12, 2022Significant elevation!
· Tuscany and Umbria: Cycling in the Heart of Italy
This was our fourth self-guided Biketours.com trip, the firs three were five-star successes. This one was the most disappointing, not because of the region or places to stay…all were good! But, this trip had over 16,400 ft. Of elevation..even on E-bikes (for the first time) it was VERY difficult. We saw only one or two road bikers the entire trip, whereas on the previous trips we saw lots of road bikes. As experienced bike tours.com travelers we’re pretty attuned to following direction…this particular trip had poor written and app directions. If you are interested in this particular trip you had better be in the best shape of your life. It is not a moderate level trip…even on an e-bike.
- What was the date of your tour?
- June 2022
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- Much harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Italy
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★★★★★ Richard Rogers October 2, 2023Not as I had expected
· · Provence by Bike and Boat
Not expecting to ride as a group. The riding involved more road riding and realize that a leader was necessary. The riding in Southern France is not as developed as Central Europe.
- Countries included in this tour?
- France
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★★★★★ GregR October 6, 2019
Too much highway biking
· Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
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★★★★★ Andrew Lindsay May 6, 2024Disappointing Tour - Did Not Meet Expectations
· Cycling the West Balkan Triangle
Positives:
1) The e-bikes were very good and well maintained; the routes were generally excellent if a little short for e-bikes (rides often finished early afternoon whereas on most other organised cycle trips I've been on they were spread out over most of the day).
The rides from Herceg Novi to Kotor; Ravno to Ston and Ston to Kun were particularly enjoyable - brilliant scenery and quiet roads.2) Accomodation - Hotels were all very good apart from Marija 2. This hotel was a good 20 minute walk from Kotor; room was clean but rather dark and miserable (no view; no balcony but lots of signs instructing occupants what not to do). Fried eggs at breakfast were cold). By contrast the Hotel Stancia in Ravno was a delight.
3) Food - This was an enjoyable part of the tour. The 'included' lunches and evening meals were very good. The lunches at Ravno, Ston and Kun were especially enjoyable - offering liquor tasting; olive grove visit and locally produced food respectively. The local restaurants we chose for our evening meals were also excellent.Areas To Improve: As a guided introduction to the West Balkans this trip has nothing to recommend it. The guide, while perfectly charming and an excellent cycle tour leader, had next to nothing to say about the countries we visited (their history; their customs and culture; their flora and fauna). I suspect his Company has never provided any training on how to be a tour guide.
This tour makes it very easy to miss exploring the old town of Herceg Novi; the walls of Kotor and Cavtat Old Town (indeed most of the group did) because they were never recommended or even mentioned; nor did we cycle to them). Dubrovnik is the jewel (albeit a very busy jewel) of the West Balkans and it would be very easy to book this tour and never see it (the old town is a 40 minute walk from the Hotel Adria).
I've cycled many times with Explore and Exodus on group guided tours and their delivered experience is vastly superior to that of BikeTours.com.
- What was the date of your tour?
- April 2024
- How many tours have you completed?
- I've been on well over 20 bike tours. The West Balkan tour is bottom quartile. Your guides need training. Happy to provide more feedback.
- Difficulty (actual vs. expected)?
- Much easier
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- Bosnia and Herzegovina, Croatia, Montenegro
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★★★★★ joe eberly July 1, 2024Nice Ride
· Lake Constance Bicycle Path
This is a very easy ride with mostly flat land around a beautiful lake. We had e-bikes which made it very easy. Hotels all very nice, but no AC for hot weather. June can be risky with the weather. We had two days of five with steady rain. This is our 3rd trip with Bikes.com and was my lest favorite. We never met our local tour operator, even when we picked up our bikes. There was substantial flooding due to heavy rains and some road construction that we didn't know about until we came to it. It was at that time we had to figure an alternate route. A little heads up would have save a lot confusion, especially during our rainy days. On previous trips, the tour operator spent time going over the route with areas we needed to pay attention to. The fact that none of us spoke German didn't help in trying to understand road signs. The route is well marked but makings change from country to country, so pay attention.
- What was the date of your tour?
- Mid-June 2024
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Horned Frog June 4, 2019
Fun time... but
· Lake Constance Bicycle Path
I enjoyed the tour a great deal, but the route instructions were sketchy at best, and the bike weighed only slightly less than a Sherman tank.... which would not have been much of a problem except that the route had more hills than expected. The hotels selected were all very nice.
- What was the date of your tour?
- 21 May
- How many tours have you completed?
- 4
- Difficulty (actual vs. expected)?
- Somewhat harder
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Ana outsubo August 8, 2017
Needs improvement
· Tuscany and Umbria: Cycling in the Heart of Italy
They need to improve. We were three... but we only had 1 map, I had to ask for at least one more.... the full package like odometer.... bike tray to put the map... direction booklet... they did not have it all, although we paid 3 packages. They forgot our greeting meeting. Good points: they tried to provide everything we had asked... they were helpful. But definitely they were overwhelmed with the amount of tours and needed help.
- What was the date of your tour?
- July 4 th- 11
- How many tours have you completed?
- 5
- Difficulty (actual vs. expected)?
- Much harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Italy
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★★★★★ Richard Sany August 12, 2024
Nice Scenery
· Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
We have been on a previous biketours.com offered ride in Austria and had certain expectations. The scenery was great but the navigation maps (especially digital) were lacking. The app for navigation and it was not responsive enough for making correct turns. I downloaded the digital files and tried to load them onto a ride app, Ride With GPS, but the files were so disorganized I had to completely re-trace the route for the 3 of the days we rode. Unlike a previous reviewer, I think the last day route from Gradisca d'Isonzo to Treiste was not that treacherous, probably because we took the more hilly alternate route through the countryside. Not very many cars and the rest were respectful of bikes on the road. I was very glad I had a triple front chain ring though because I was in the lowest gear on many hills (my wife had an ebike and met me at the top of every hill :-) ).
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★★★★★ Susan Radtke July 1, 2024
First time with a company organized bike trip
· Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
My husband and I have done a fair amount of biking in the U.S. and in Europe and this was the first time we used a company to plan and support the trip. The good: Some of the hotels that were booked were terrific - especially in the more rural places. The navigation app when it worked was really useful and when it didn't work it seemed to be more of an issue with our phones than the app itself. There was confusion over the timing of our bus transfer over a mountain pass and the woman at the help center worked really hard to sort it out. Also, the luggage transfer was always efficient. The not so good: The bikes were pretty beat and heavy. We had to have one replaced. Although the directions said we would have at least one handlebar bag per room, we had none. Also, we understood that we would have a handlebar mount for a phone and would have brought one from home had it been more clear that we would not. The worst thing was our final day biking into Trieste. The route put us on a road that was absolutely harrowing - no shoulder at times, fast moving traffic including busses and trucks. It felt decidedly unsafe and I would never have put cyclists on such a route. So all in all, we had a good time and saw some beautiful country but moving forward we decided we would go back to planning our own trips where we have more control over the quality of the bikes and the route, plus obviously it's cheaper to do the planning yourself.
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★★★★★ TriaT July 10, 2017Hillier than described
· Best of Slovenia: Highlights Across the Country From Bled to Piran
This was our third family trip booked through Bike Tours Direct. The previous two were in Austria (Danube and Salzburg loop). We have two daughters, age 11 and 13, who are physically fit and mentally strong. This trip, lovely as it was, was too challenging for them. There is some serious climbing required and it should be rated at least a 3. It doesn't necessarily look like much on the profile but with the scale it's very deceptive. After 6 days cycling we needed a rest day so gave in and the bike company helped order a taxi that could take us and the bikes to Lipica. Overall the route took us through some wonderful scenery, starting in the Alps, then the Karst hills, and finally to the Adriatic coast. But most of it was on roads rather than bike paths, often with busy traffic. We're experienced road riders but found the Slovenian drivers to be rather aggressive and none of the roads had shoulders.
We also were a little disappointed in the destinations each night. The trip started in a fantastic place, Lake Bled, and ended in a very different but equally picturesque town, Piran, but too many of the overnights in between were in nondescript towns with little to explore. The distances weren't huge each day so we took our time and ate lunch along the way. Typically we arrived at the hotel around 2pm so had plenty of time to explore the new location but in 3-4 of the locations there was nothing to see, which was a real shame as on a trip like this part of the excitement is getting to the new place each day.
The hotels were of mixed standards. Some were modern, some very old and tired. Air conditioning seemed to be a challenge in all of them, though sorely needed. Wifi was spotty at best. Bathrooms are universally tiny.
We did some but not all of the side trips. It was raining at Lake Ribcev so we didn't do the waterfall or swim in the lake, which was a shame. Indoor Aquapark at the Eco Hotel was a godsend, given the rain that afternoon. Predjama Castle is a must. Also the Postojna caves. The Lipica stud farm was lovely, though the show a little underwhelming.
The food in Slovenia was a pleasant surprise. It's heavily influenced by Italy so every other restaurant offers pizza and pasta, plenty of salads, grilled meat and fish. Local wines were good. And everyone we encountered along the way spoke excellent English.
If you're looking to explore a new country, this is a great way to sample Slovenia. But the infrastructure and culture geared towards cycling just isn't there yet in the same way that it is in countries like Austria, Germany.
There were a few times where the directions didn't match the odometer readings and we had to rely on Google maps for cross reference. If you don't have an international data plan on your phone I highly recommend it. Overall though the directions were pretty good. And Helia, the local bike company, was very appreciative of any suggestions for improvement. SHOW MORE- What was the date of your tour?
- July 2017
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- Much harder
- Who is this tour suitable for?
- Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Slovenia
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★★★★★ beyeKur November 5, 2016Downsized tour, questionable difficulty rating.
· Castles and Wines of Portugal
Overall we are all glad we did this tour, but we agreed that an honest review was required. Our group of 4, downsized the tour to 3 days of unguided cycling in the 4 star hotel option. Two of our group had, one month previous to this tour, completed a 7 day bike tour in France that was rated as a 1-2 in difficulty. So, expectations were to have a comparable tour since the difficulty rating was the same. This was not our experience however. Our contact person for the Alentejo tour was really great during the first day orientation, answered all our questions, checked us out on the bikes and gear and left us with her personal phone number in case of problems. Terrific! Our group range in age from 66-76, all fit (2 active bikers one runner) and ready for the challenge. The first 6 miles or so were on the main highway to Lisbon (fast drivers and trucks closely along side the shoulder used for biking). Then when we turned off to the quiet roads as in the suggested option, the dirt roads were not in the 1 or 2 difficulty category rating as outlined in the tour. These unpaved roads were more like 4-5 difficulty as they were often like mountain bike roads for at least 1/4 of the days' 35 mile route. Steep upgrades, deep ruts from recent rain, many rocky and sandy roads impeded travel. It rained much of this, the first day. Even though our tour operators could not control the rain, they should have reassessed the level of difficulty and road conditions and report honestly about current road conditions status of deteriorated due to recent rains. Two of our group opted out for day 2 due to exhaustion and lack of faith in level of tour difficulty, but the two who continued enjoyed the quieter country roads which were less harrowing than the dirt roads, but more trafficked and still above level 1-2. Day three was great, though still there were several long, lowest-gear slopes more of a 3-4 rating and still on medium trafficked roadways. This days' outlined tour was also changed--we walked the 3 miles each way to the top of the hill town, as the 'road' very steep and all jarringly cobbled (in the level 9-10 difficulty range). Safety concerns: due to roads with traffic, tour company should supply high viability vests and warning lights. Hotels were great, maps good. The personnel we dealt with was great!
- What was the date of your tour?
- Oct 11-15
- How many tours have you completed?
- 4
- Difficulty (actual vs. expected)?
- Much harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Portugal
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★★★★★ Tom Jones 2 months ago
Memorable bike tour
· Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
Just wrapped up a memorable bike tour from the Dolomites to Trieste — and wanted to share a few highlights and lessons learned.
First, a big shoutout to Taylor at BikeTours.com, who was a fantastic Tour Advisor. When our bikes didn’t show up at the first hotel as expected, we gave her a call — and she jumped in right away. Thanks to her help, the bikes arrived in time for us to start riding the next morning without delay.
What I learned:
• Expect the unexpected. Our first day brought heavy rain — and we got soaked. If you’re doing a similar trip, pack good rain gear!
• Bring biking tools. While the bikes were in excellent shape, having a small tool kit (for tightening loose seats or making minor adjustments) came in handy.
• Stay connected. I recommend buying an eSIM for mobile data before the trip. Just don’t forget to turn on data roaming!
• Be prepared for little expenses. Public WCs often cost 1€, so keep some coins handy. And at hotels, you’ll need to pay a local tax (around 3€) — some places only accept cash for that.
• Illness can happen. I haven’t been sick in years, but picked up a cough midway through the trip. I ended up skipping the last day of riding — and that meant a taxi ride to the next hotel, which cost about $100 USD.
• Extra hotel nights aren’t cheap. If you decide to extend your stay somewhere, budget about $200 USD per night, especially if you want breakfast included.The ride itself:
The scenery was absolutely beautiful (except for the rainy day), and the routes between hotels didn’t have too many steep climbs. That said, for me, it was still a challenging ride — definitely pushed my limits, but in a good way.
All in all, a wonderful trip with a few good reminders: plan ahead, be flexible, and enjoy the ride
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★★★★★ Allen H. September 22, 2023
Tour of Slovenia
· Best of Slovenia: Highlights Across the Country From Bled to Piran
The logistics of the tour was good. Hotels, Routes & baggage transfers went as planned without any issues. However the bikes were terrible. Heavy & not proper gearing for climbing hills. The poor bikes took away from the enjoyment of bike riding. I have done 10+ bike tour in Europe. The worst rental bikes ever. Also the Guibo route app was poor. Ride with GPS is much better.
- What was the date of your tour?
- Sept. 2023
- How many tours have you completed?
- 10 plus
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Slovenia
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★★★★★ Anne Stanek October 11, 2023
Challenging but interesting tour.
· Castles and Wines of Portugal
This was a particularly challenging trip for us as we biked in 92 degree heat every day of the tour. The rides were long, there were many hills and it was extremely dry. Luckily, a couple of us used EV bikes which made a big difference. I think this trip would feel very different with cooler weather. All the folk who we dealt with were so warm, welcoming, helpful, etc. We visited some very cool towns - Evora and Monsaraz were my favorites. We stayed in some lovely hotels - ancient buildings fixed up comfortably with modern conveniences and a working farm. We ate fabulous breakfasts. We stopped at some interesting sites - monoliths, pottery factory, marble quarry were three favorites. It was a good trip despite the challenges.
- What was the date of your tour?
- October 2023
- How many tours have you completed?
- 10
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Portugal
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★★★★★ Canada November 4, 2015
A bit of a disappointment
· Lake Constance Bicycle Path
We booked the high end tour and in general were very pleased. Most of the hotels were lovely and located conveniently to the bike path. One exception was the Marina hotel we were sent to. We passed by beautiful villages but instead of staying in these lovely locations, we were sent to a marina where there no amenities nearby. We explored through the nearby campsite and located a restaurant much more reasonably priced than the marina hotel restaurant. When we had asked at the hotel about nearby restaurants, the hotel said there were no others nearby. It was also very noisy as they were working on the boats. Also we were disappointed with how little you actually got to bike along the lake. Being as this is a huge vacation area most of the lakefront had homes on them. So we were sharing the road much more than expected with often little or no views of the lake.
The bike tour company was great and the bikes were of a good quality (though with the bumpy terrain shocks would have been appreciated).A lovely touch was the beautiful room at the Hotel Halm in Constance where there was a bottle of wine waiting and a lovely corner room.
- How many tours have you completed?
- Three
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Anne Temple 11 months agoBeautiful but given bike with defective wheel and inadequate spares/pump
· Innsbruck to Salzburg: Through the Alps Along River Cycle Trails
The ride is beautiful, hotels very comfortable with pleasant employees and great breakfast. Our rating would be higher except for our experience with one bike and the repair kit provided by the operator in Innsbruck. Also, if you are not familiar with Garmin, be sure you have a good alternative.
We had two flats in the same place on the inner seam of the back tire. We understand that tire changes were our responsibility and were prepared to handle them. We were provided with only one spare, no co2 cartridge because the operator was out of the attachment needed to use them, and a small inefficient pump. The advice given to us if we were to get a flat was to change the tire, pump it up as best we could with the inefficient pump and then go to a service station where we could then fill the tire up to its required PSI. This is a rural route with few service stations and much time was wasted.
The morning after the first flat we spent a couple of hours locating a bike shop that was open (tried 3) that had the right size spares. In addition we purchased a better pump which we were very glad to have with the second flat. That second flat occurred on the ride to Lofer. A biker who helped us noted that we didn’t have enough tread (profile) on the tires and we were lucky we hadn’t had rain.
Helmut was unable to provide a different bike for the last leg into Salzburg. Rather than spending the time finding a new back tire to buy and thus getting a much later start that we were comfortable with, we elected to take transport to Salzburg.
A special thanks to Helmut for his responsiveness and assistance.
- What was the date of your tour?
- September 2024
- Countries included in this tour?
- Austria
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★★★★★ Ginny50 June 8, 2016
A Challenging and Rainy Ride
· Lake Constance Bicycle Path
This was a good tour and we enjoyed the adventure, but I can honestly say I would not recommend it to a beginner. Many of the reviews said this was a good ride for beginners. My husband and I started riding 2 years ago so we are slow but steady riders. We rode the Danube path (Passau to Vienna) last year with no problems so this one sounded like a good tour for us.
We booked this ride based on the level 2 status and the few reviews we saw. In my opinion it is more of a level 3-4. The gently rolling hills were very steep on the first 2 days. It would have been easier with an e-bike but for beginners it was almost impossible with a regular bike. Most of the time the paths were paved but several sections were packed “gravel.” These paths were well maintained and easy, but often a bumpy ride. The biggest problem was these paths were not much more than 2 feet wide so if you are a slow rider you tend to collect 30 faster bikers behind you with no way to pass.
The Lake Constance cycle route is one of the most popular bicycle routes in Europe.
This just about sums it up - the most popular path in Europe. It was over-crowed almost to the point of being dangerous in many sections. We wondered about the high level of bike traffic during the month of May, until we were enlightened that we were enjoying “Pentecost Holidays” with the throngs of locals.
The bikes provided by the company were wonderful. I highly recommend this tour company/bike shop and crew. My husband was not happy with his first bike and they quickly swapped it out with no question.
When we received our tour documents we noticed one day stated that the ride was 35miles/55km. Most of those miles were on a shared road with cars - Not a dedicated bike path. Cars whizzing past you on a busy road is not fun for us. That day our bikes took a train ride! FYI - When I asked one of the tour guides if many people ditched this ride mid-way he did say that quite a few riders just gave up. I can see why!
Each hotel was fabulous. The rooms were lovely and the food excellent.
We really did enjoy this trip and we pushed ourselves more than we ever thought we could. We had 2 good days of seeing the lake and views, but missed seeing the beautiful scenery because of the incessant rain and many detours. Better rain gear will be on our wish list before we ride again. It was a challenge that we were proud to complete.- What was the date of your tour?
- May, 2016
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- Much harder
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ WSTraveler October 22, 2019An Unusual Experience Not to Be Repeated
· UNESCO Sites of Albania
The sag driver was great despite limited English in that he was always available to help in any way possible. The tour guide was good and worked very hard but was not good at listening to understand problems with the bikes and was at times totally dismissive. The difficulty of the ride was enormously underrated and BIkeTours was evasive about providing advanced information. The road conditions were in areas extremely poor and the advertised grades were just lies. BikeTours advertised the trip as a max of 16 riders, although there were 20, considered a small group by the guide. Again, less than honest disclosure.
The experience of the country was worth the trip. It was a fun collection of international participants. The accommodations were varied but appropriate to the locale and part of the fun. Food was good and the guide worked to arrange options for dietary restrictions. The sag support was excellent and eager to support the riders. The guide did a good job of keeping the group together and providing navigation guidance despite lack of any cue sheets or gps routes.
- What was the date of your tour?
- Sept 23 - Oct 2
- How many tours have you completed?
- lots
- Difficulty (actual vs. expected)?
- Much harder
- Who is this tour suitable for?
- Solo travelers
- Do you recommend this tour?
- No
- Countries included in this tour?
- Albania
