Family Friendly Bike Tour Reviews page 11
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★★★★★ Ed & Jill Nyland
Trip Was As Expected
Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
The trip was enjoyable, the bikes were top notch, the trails were mostly well maintained except for a couple of remote and rough areas. The hotels were pleasant except for a very horrendous experience in Heidelberg. We were told that they were overbooked and they “stuck us” in a 7 story walk up hotel across the street., no elevator and no lobby. The hotel was dirty and not secure. We had to carry our two large bags and all of our bike gear up and down. The comment was “you look like you’re in good shape”. There was no real apology or accountability for their mistake. We were extremely angry and disappointed because we were looking forward to Heidelberg.
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BikeTours.com staff reply from bozena_kusovac
Hi Ed and Jill,
Thank you for taking the time to share your experience. We’re so sorry to hear about what happened in Heidelberg - we understand how upsetting and frustrating that must have been, especially when you were looking forward to that part of the trip. Please accept our sincere apologies. We’ll be addressing this directly with our partner to make sure it doesn’t happen again.
Bozena
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★★★★★ Erik Coats
Great place to cycle
Lake Constance Bicycle Path (Upscale Lodging)
Lake Constance is beautiful and the cycling is great. 80% of the trip is on paved hike/bike paths, with about 10% on unpaved paths and 10% on regular roads (shared with cars). You should pay for the GPS aps on your phone to navigate as the maps and written directions are often insufficient. Most of the hotels were in lovely cities, but the spacing out was inconsistent, leading to some very short days of cycling and some very long days. Most days were short enough to give you time to explore the cities you're passing through and staying in. We had a couple issue and were able to reach the tour company for support, which is appreciated.
- What was the date of your tour?
- August 2023
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Musse Pigg
A very beautiful trip
Mosel Bike Path: Dreamy Mosel Valley from Trier to Koblenz
- What was the date of your tour?
- 17/7-2017
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Germany
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★★★★★ Phyllis Bressler
Bike tour in Denmark
Royal Zealand and Copenhagen
First, the positives - and there are many. The route took us through some beautiful historic towns and gorgeous countryside. We even took the ferry over to Sweden on the first night so that we could add another country to our list. The bikes were very good. Comfortable and sturdy on the somewhat bumpy gravel roads. The hotels we were booked at were all fantastic and in great locations to enable us to explore each town at night.
We do have some comments about things that might be improved:
- we arrived in Copenhagen on Thursday, 3 days ahead of the start of our bike trip, and were told our bikes would be delivered ~ 7pm on Sunday. They arrived on Thursday afternoon - with no advanced notice. It was fine, it just would have been nice to know to expect them.
- We received absolutely no orientation on the bikes, the route maps, etc. On prior trips we've had people quickly walk through the route, pointing out some recommendations, etc. Only when I asked were we given the opportunity to check the fit of the bikes before the delivery person left them. Fortunately, we've been on 6 or 7 other bike trips with biketours.com, so we were familiar w/ the operation of the bikes, and how to read the directions. We were lucky that we reviewed the daily routes before the start of our trip - otherwise we would not have known that on 3 of the 6 nights we were booked at hotels other than the ones listed in the daily directions.
- There were no 'addenda' to the bike routes to provide directions to the alternate hotels so we had to find them on our own.
- On a similar trip in Portugal we had the opportunity to use a GPS mapping system. Using that, we could immediately tell if we were, or were not on the proscribed route. On multiple occasions this trip the bike routes were overlapping. We went many kilometers without seeing the route number that was listed in the directions - never knowing for certain if we were on the correct path. On the last day, between Roskilde and Copenhagen, we somehow lost the trail just before the start of the C99 superhighway and spent ~ 2 hours trying to find that route again. Fortunately after asking several people we found an individual who knew exactly what we were looking for and put us back on the right track. Using the GPS system that one time enabled us to know in real time whether we were, or were not on track.- What was the date of your tour?
- August 2023
- How many tours have you completed?
- 7 self guided and 1 guided
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Denmark
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★★★★★ LKDCG
Bolzano to Verona - Great Way to see Italian Countryside
Bolzano to Verona: Orchards, Mountains & Timeless Culture
We chose the self-guided tour and would highly recommend it. Next time, we will have a GPS device. Most days were easy to follow, but one very tactical day resulted in us not seeing many sites, as we needed to keep an eye on our maps. The support was great in the sense that our luggage was available at our next hotel each day. All accommodations were very nice.
- What was the date of your tour?
- October 14-19, 2017
- How many tours have you completed?
- 4
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Italy
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★★★★★ None99
Great tour of Northern Italy
Bolzano – Verona – Venice
Unfortunately the guide had never done the tour before!!! Why wouldn’t he be an assistant guide once then lead the tour???
- What was the date of your tour?
- July 6-13
- How many tours have you completed?
- 8
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Italy
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BikeTours.com staff reply from Chloe
So glad you enjoyed the Bolzano - Verona - Venice tour. Thanks for letting us know about the novice guide experience. We'll pass that feedback onto the tour operator so that they may improve their operations.
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★★★★★ Francine Steger
Lake Konstanz Biking in September
Lake Constance Bicycle Path
Great time of year to do this trip. Not crowded. Weather was perfect, not too hot and mostly dry. E-bikes were great, even for first-time users.
- What was the date of your tour?
- Sept 2024
- How many tours have you completed?
- 9
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ gerald murphy
Tauren bike path
Tauern Bike Path (Salzburg-Salzburg)
The ride through this part of Austria was great - the snow capped mountains, green countryside and friendly people made for a great cycling adventure - the only disappointing aspect was the poor detailing in the maps that were provided.
- Countries included in this tour?
- Austria
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★★★★★ Genevieve
A great experience
Salzburg to Vienna, Lakes Option
A great way to visit Austria! But the mountain part is quite demanding. More of a Grade 3 than a Grade 2. For the mountain part, navigation was difficult because lack of information on distance.
Lodging and breakfasts were great, except for the inn in Bad Kreuzen - far from everything and bad Internet connection. Not adequate for international travellers.- What was the date of your tour?
- August 2017
- How many tours have you completed?
- 10
- Difficulty (actual vs. expected)?
- Somewhat harder
- Who is this tour suitable for?
- Solo travelers
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria
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★★★★★ Geoff m
Must do ride for most reasonable cyclists
Lake Constance Classic (11-nights)
Having ridden Salzburg to Vienna, this was the second bike tour ride for 2 couples in their late 50's. The guys regularly do low distance triathlons, so they rode normal bikes and their wives rode electric. We chose the 3 star hotel deal that was quite ample but many hotels did not have air conditioners so ok in shoulders and winter seasons but possible too hot in summer. Maps in and out of cities are confusing in places and you can easily miss a sign so you have to be careful.we did the while circuit and average speeds only 13 km hr with many stops. Overall worth doing. Would recommend asking for lower floor rooms in hotels that do not have elevators.
- What was the date of your tour?
- September 2017
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- Somewhat harder
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Mountain GaGa
Beautiful lake with great trails!
Lake Constance Bicycle Path
We really enjoyed the extensive bike trails. Loved see families of all generations biking together.
- What was the date of your tour?
- 9/18
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- First-time bike tourists, Families with young kids, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Yeenie
Bolzano to Mestre, Italy bike trip
Bolzano – Verona – Venice
- What was the date of your tour?
- September 11th -- 17th, 2016
- How many tours have you completed?
- Nine
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Italy
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★★★★★ Geri Lincoln
Wonderful trip
Danube Bike Path 8 Nights (Upscale Lodging)
We had an amazing time, our accomodations were eclectic and diverse which we appreciated. Tour book was well researched and informative. The ground handler that gave us our bikes was not very well informed and did not give any options, tools or advise for fitting the bikes correctly, we had no issues but some others, especially those on ebikes were not well served. GPS routing would be an excellent addition to the books provided. Hotel Donauschlinge seemed to be having a bad day and the restaurant staff was obviously rude to those of us without German language skills. All in all, very well done. Having only two experiences that were less than perfect for an 8 day tour is a job well done!
- What was the date of your tour?
- May 2023
- How many tours have you completed?
- 1
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens, Families with young kids
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany
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★★★★★ Greg N
Good trip, bad weather
Loire a Velo: Orleans to the Atlantic
Very good ride with good roads and little car traffic. Beautiful chateaus and scenery. We were plagued by poor weather and too much riding in the rain
- What was the date of your tour?
- Early May 2026
- How many tours have you completed?
- 5
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- France
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★★★★★ Greg Scheurich
??
Danube Bike Path 7 Nights (Classic)
The App was great Difficult to locate hotels. Many hotels resturants were closed
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★★★★★ nunn
Wunderbar
Lake Constance Bicycle Path
The tour was as described. The ferry came in handy one of the days. Directions were a problem. Once we got our of Konstanz and figured out what we were to follow it went better. Thanks to all the people who helped us along the way. Very helpful and friendly. The lake was delightful to swim in and cycle along. The scenery was delightful. We had ebikes and that's the way to go.
- What was the date of your tour?
- 6/30/19
- How many tours have you completed?
- 10+
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Gudrun58
Group of friends
Lake Garda (Based in One Hotel)
Hotel was very good and the staff also. Italy is so beautiful and charming.
- What was the date of your tour?
- 14.09-19.09.2017
- How many tours have you completed?
- 5
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Italy
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★★★★★ Lynn M
Daube Bike Path 7 nights
Danube Bike Path 7 Nights (Classic)
The staff were great and the hotels were up to expectations. On commencing the instructions for the first 2 days were good but the bike tracks should be labelled eg R1 or No 6 - this would be helpful. Also with the instructions we were given - you would need a GPS. We rode 10km out of our way because we missed a sign and directions were not helpful. Locals did point us in the right direction ..but we had to resort to "google maps" Some people had assisted with spray painting the track with directions...so our confusion wasn't a one off.
- What was the date of your tour?
- July 2019
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with young kids, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany
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★★★★★ Heather
Classic River bike ride
Danube Bike Path 7 Nights (Classic)
Hotels exceeded expectations…except 1 palace.
Pedalo app was excellent….a few small errors.
Unable to get a proper fitting helmet. One size does not fit all. Ended up buying a large helmet.
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★★★★★ melwood
Great trip due to the scenery, companions, and beer.
Danube Bike Path 7 Nights (Classic)
Overall this was a great trip. I have a few complaints, though.
1. The bikes. We asked for hybrids and what we got were heavy cruisers (24 # or so) with 21 speeds and barco lounger seats. The seats were comfortable for about 20 miles the first day, then they were downright painful. Next time I'll bring my own saddle if I have to use these bikes. Also two of my companions are well under 5 ft tall and the bikes were big for them and hard to handle.
2. The distance. We told the company we wanted to do about 40 miles a day but it averaged 56 miles per day (with hot weather and heavy bikes and a headwind the entire way) for 4 days. We thought were spending 5 nights in hotels but it was only 4. I could have sworn I saw 5 days on the itinerary they sent before we left, but I guess i mis-read it.
3. The directions book. It was a little confusing arriving at the hotel and leaving it daily, as we had to pick out our directions from everyone one else's who were doing a similar ride but staying at different hotels or different villages.
A better approach would have been individual instructions. Especially when we arrived in Vienna. Once we were in town it was still an hour to our hotel through the city at high traffic. I could have kissed the hotel desk personnel when I finally arrived.
4. Accommodations: 3 out of 4 were great. The breakfast meals were great and plentiful. I would have liked to stay closer in the whatever village or town we were in (for those hotels that weren't) as it'd been nice to have a choice for dinner other than the hotel. Once we arrived, were too tired to bike any further, and we didn't want to spend $ on a taxi. Just a
suggestion.- What was the date of your tour?
- Aug 12-16th, 2017
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- Somewhat harder
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany
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BikeTours.com staff reply from Jim Johnson
I'm very sorry you had issues with the rental bikes and distances. The rental bikes are typical for touring along the Danube and on most of the flatter tours in much of Europe, and I personally like them. Definitely a matter of taste! If you're accustomed to road bikes, it often does take some adjusting. We will address the size issues with the local operator. Relative to distances, the route is about 210 miles long. So, if you have four riding days (six or seven days are typical), it will come out to be more than 50 miles per day. At your welcome briefing, you should have been informed about options for shortening riding distance by taking boats or trains, which take bikes. I'm sorry if that did not happen and that, apparently, our staff did not do the math and inform you of the longer distances before you booked.
We will pass your feedback along to the local tour company. Thanks so much for taking the time to provide so much detail! This is always helpful as we work with the tour companies to improve their tours and services and with our own staff to improve our communication to and support of clients.
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