Family Friendly Bike Tour Reviews
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★★★★★ Mama May 22, 2016
Danube family bike tour???
· Danube Family Tour 7 Nights
This trip did not turn out to be anything like we expected. Although the hotels and the scenery were beautiful the support from The Bike Company was useless. When a child with a temp of 104 needed a hospital they had no suggestions on where to go or how to get there. The maps they provided were useless and the directions given to us on the first night we're completed in about 20 minutes. The bikes were inconsistent some had water bottle holders some not. The day at the spa although nice contain total nudity. American children aren't used to that. The Farm Hotel turned out to be 3 goats. The bike ride into Venice was four miles of City biking. bike trails in Vienna are gorgeous but not particularly child friendly. The Danube bike paths all though lovely contained many areas where the speed limit was 70 kilometers an hour. We had seven and 10 year old children riding.The bike support was not given by the tour company but by another tour company. Support really meant they just transported our luggage. This would have been a beautiful ride for adults and teenagers. Not young children. the maps need to be completely redone.
- How many tours have you completed?
- 8
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany
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BikeTours.com staff reply from Lindsay May 23, 2016
Hi Sharon, thanks very much for your feedback. We're requesting a response and feedback from the local tour operator and will be following back up with another comment very shortly. - Lindsay
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Hi Sharon,
We're very sorry to hear that this tour did not meet your expectations. We try our best to educate travelers on what to expect, especially with self-guided tours. Please accept our apologies if you did not find the information sufficient on this tour page and in the materials provided during correspondence with our staff and with the tour company during your tour.
We chatted with the local tour operator regarding your comments about their service. While they regret that you were dissatisfied with the overall experience, they did provide the level of support detailed in the ""Included Services"" for this tour package. They also noted that they organized a taxi to transport your bikes on the rainy day for no additional charge (which is typically not included on self-guided tours). It sounds as though you may most enjoy a private guided tour for your next trip, which would include your own private support vehicle and guide.
The Danube Bike Path is consistently rated one of the best bike paths in Europe for its safety, ease, and family-friendliness, and we've confidently recommended it to families for more than ten years based on the great comments and stories we've always heard from past clients, as well as our own experiences. We're sorry this was not your experience, and we hope to have the opportunity to help you organize another trip in the future that's a better fit for your family.
A note to travelers considering this tour in the future: please be sure to review this page with general information on self-guided tours (https://www.biketours.com/self-guided-bike-tours/) and this page on what to expect on a typical day on a self-guided tour (https://www.biketours.com/typical-day). Also carefully review the ""Included Services"" section on this tour page to familiarize yourself with the level of service you should expect when booking this tour.
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★★★★★ Debra Miller 7 months agoA Bit Disappointing
· Danube Bike Path 7 Nights (Classic)
Cycling along a paved path along the Danube was relaxing for our group of four. Day three was truly beautiful with cobblestone roads and colorful houses in the villages. Wish we had gone earlier in the year as many restaurants and shops were closed for the season.
- What was the date of your tour?
- September 2023
- How many tours have you completed?
- 4
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany
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★★★★★ May 9 months agoFirst family cycling trip completed!
· Danube Bike Path 8 Nights (Upscale Lodging)
Overall a satisfactory trip! The GPS is very useful for navigation. The hotels are great! Just on first day, we find that 2 of the 4 bikes are not fit. We have enter our age and height and has not been told specifically what kinds of bikes will be assigned. I found that they just give standard bikes for adult female and male disregard our height and age (Asians in average are shorter than Westerners.) The person, Robert, arrived for “bike fitting” was not helpful at all. He suggested my daughter to cycle 30km to their bike shop to change bike. When we asked him to call customer service, he said he didn’t have Wi-Fi. So, Eurobike send a staff without communication methods to help customers’ solve problems? Finally, Robert had to use my phone to call the CS number. And in the phone, he said we are “bla, bla, bla.” Is it the customers cannot voice their requests, even the bikes are not fit and customers have to take the risk of getting hurt or accident? and seems to Robert, customers’ requests are “bla, bla, bla..” And customers need to take the riding risk to go 30km to change bike? Later he mentioned it may need to charge EUR 50 per bike change if need to switch bikes in Passau. I have emailed biketour and I am grateful that next day the 2 bikes were changed without additional charges. In second day, Simon is much more helpful. Simon helps us do the testing & it works. Simon is v polite and helpful. Passau is the starting point of Danube cycle path. I feel strange that the outsource company does not have a bike rental centre there. This is our first family cycling trip and it did create stresses at the beginning. The outsource company probably need to have better communication with biketour.
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★★★★★ Christopher Blair September 17, 2022Strasbourg - Mainz
· Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
It was okay.
First day, bags were not picked up. Had to call. Delivered after dinner time. Expected some explanation or perhaps an apology. Nothing. -
★★★★★ diane g September 18, 2016
Salzburg to Salzburg has fantastic scenery but directions provided are unbelievably poorly developed
· Tauern Bike Path (Salzburg-Salzburg)
Salzburg to Salzburg over 6 days is higher than a level 2. The terrain is hilly. I do not recommend this self guided tour because the german-speaking outfits they contract with provide totally inadequate self-guiding instructions. They do not know what a cue sheet is. They do not provide any directions as to north, south, east, west; they do not provide any street names. AND, the directions in English are very obviously translated very poorly from the German. In addition, there is no way to find your hotel once off the bike path. You have to depend upon good route finding skills for this hotel finding as well as the entire trip. We had this same experience with bike tours.com 7 years ago and thought they might have gotten better at directions. We gave bike tours feedback at that time, and our friends gave feedback on their german-speaking directions on their self-guided tour, and nothing changed. Hence I am writing this review without making a customer complaint becaue I do not believe bike tours will fix this problem. AND, THIS TOUR REQUIRES ONE TO CONSULT 3 SETS OF INSTRUCTIONS THROUGHOUT THE TRIP. 2 sets of friends had exactly the same experience. 2 stars are for getting our luggage to each hotel before we arrived; and the hotels were gracious and accommodating.
- What was the date of your tour?
- September 2016
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria
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BikeTours.com staff reply from Jim Johnson September 19, 2016
This is a tour with one of our most popular operators—we send hundreds of clients with them each year—and they get routinely positive reviews. The Tauern Bike Path is also one of our more popular and long-standing tours.However, this is a new routing of a long-standing tour (that had also received good reviews), and it’s obvious they cut some corners on the directions and tour materials. We apologize for this.
I’ve actually ridden the Tauern Bike Path three times since its opening about 20 years ago. In fact, my first tour on it was before I started BikeTours.com, and it was part of my inspiration for starting the company. So it saddens me when anyone has a negative experience on it.
We also apologize for the level of difficulty, which should have been a level 3. In its previous form (the tour actually went mostly in the opposite direction), the tour was a level 2.
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★★★★★ Jim Brewer September 25, 2018Mainz to Cologne
· Rhine Bike Path: Mainz to Cologne
The Rhine Valley was beautiful. The hybird bikes were very good. Maps and directions for the tour were very poor at best. Extremely difficult to find Hotels and the key sights mentioned by the tour. We experienced extremely high temperatures but had A/C most nights. The night without A/C resulted in very little sleep and NO biking the next day. The night that they shut off the A/C in the middle of the night resulted into a lot of lost sleep. Bottom line even with average high temperatures you need A/C every night and all night long.
Others on the same tour with the same maps etc also had difficulties finding the Hotels each evening.- What was the date of your tour?
- 22 Jul 18--28 Jul 18
- How many tours have you completed?
- 1
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Germany
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★★★★★ pmcmanamon September 21, 2018
Tour instructions were outdated, and hard to follow
· Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
The cities we visited were great, and so were the hotels. I was warm, so air conditions would have been nice, but not a big deal. The tour instructions consisted of a generic book with instructions, and a generic set of maps. The maps were not that detailed. When the maps disagreed with the instructions the maps were right. The signage along the routes changed since they made the instructions . We were told to look for a large E along European bike paths, but it appears to have been replaced by a circle with 15 inside it, i guess for the # of countries in the EU. The bikes were great. The luggage was always delivered on time. I downloaded a Eurobike app to help with the directions, but it did not work well. In order to update my positions I had to quit the app, and restart it. The Biketours people did suggest a new app, RidewithGPS, that worked much better. Because they did not have cues the pass could not tell me ahead of a turn, but it did tell me if we go off course.
I think the local tour company, Eurobike, needs to update their instructions. I also would appreciate if they made unique instructions for each tour. The instructions start and end at a city center. When we got close I would use google maps to find the hotel directly, rather than going to the city center and then to the hotel. My ideal would be a unique set of instructions for a tour, with small maps above or below each instruction. We have had that with other tours, but different providers. On this tour I could not mount my instructions and maps so I could see both while riding, I picked the instructions. In some cases they recommend stopping at a certain place for lunch, but you cannot see if from the tour route, and there is no map to locate it. -
★★★★★ Richard 69 May 29, 2022
A nice ride
· Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
This is our eighth time cycling in Europe so we are experienced cyclers. This is the first and only time we had any problems. When we arrived in Strassbourg in the evening and checked our bikes we noticed right off that one of the bikes had a problem. We called Eurobike the next morning to resolve the issue and we were underwhelmed by their response. After several phone calls and two and a half hours taken out of the day we planned to spend sightseeing in Strassbourg I finally demanded that they bring us another bike which they reluctantly agreed to do. If we had not taken an extra day in Strassbourg there would have been no way for us to complete the first leg of our tour. So there was that.
We have always chosen the B level hotels and have always been more than satisfied. This tour the hotels were hit and miss. The Hotel Ibis in Heidelberg gave us a room that was literally the size of a closet nd it was more than a mile walk to get to the historic old town. The hotel Asgard in Worms was also a long way from the city center. I will say that all the hotels served a good breakfast.
The bikes were the typical rental bikes that we always get so they are a little heavy and slow so no surprises there. But we found the road surfaces to be very rough in many places which made for very slow travel and we found ourselves reaching our destinations much later than we planned.
We cycled through forests and lots of farmland which was fine but we really did not cycle along the Rhine as much as we would have liked. The scenery was pleasant enough but not nearly as spectacular as other tours we’ve taken.
The printed directions are always confusing and at times our route was not as well marked as we would have liked so there was a lot of stopping to check our phones. We found the app that we downloaded to be very helpful.
It’s always fun and exciting to be cycling in Europe and we did enjoy ourselves and had many fine meals along the way. Unfortunately this ride did not compare favorably with the other seven tours we’ve taken. -
★★★★★ Jonathan M September 16, 2018Great trails, not well organized
· Cycling the Altmühl Valley - Round trip from Regensburg
This trip follows well marked German bike trails which are very easy to navigate and quite scenic. The hotels are fabulous. However, we did not have a good experience with the German bike company (Radweg Reisen) that operates the trip on the ground. We were self-guided, and our information package was not available the day we arrived, so we didn't have maps and guiding information in advance. When the packet arrived the next morning, we discovered that it contained very little about sights near the tour route. We were able to Google plenty of side trips but wondered: isn't that the job of the tour company? Also, our bikes were delivered late on the day we were supposed to start, so we lost a morning of biking (and actually the bikes were eventually delivered not by the tour company but by an English family to whom the bikes had been misdelivered). We called Radweg Reisen but their corporate office was located hundreds of km away. We have been on lots of trips with biketours.com and find that the smaller shops are much more attentive and give better service. Radweg Reisen is too big to care about 2 self-guided bikers.
- What was the date of your tour?
- 8/25-8/30
- How many tours have you completed?
- 10
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- Germany
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★★★★★ Raff September 29, 2017Wonderful itinerary, average biking
· Bolzano – Verona – Venice
Great towns, but not enough time to see them. The biking scenery was ok. Really poor cue sheets in English.
- What was the date of your tour?
- 9-16-17-8-22-17
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists
- Do you recommend this tour?
- No
- Countries included in this tour?
- Italy
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★★★★★ Canada November 4, 2015A bit of a disappointment
· Lake Constance Bicycle Path
We booked the high end tour and in general were very pleased. Most of the hotels were lovely and located conveniently to the bike path. One exception was the Marina hotel we were sent to. We passed by beautiful villages but instead of staying in these lovely locations, we were sent to a marina where there no amenities nearby. We explored through the nearby campsite and located a restaurant much more reasonably priced than the marina hotel restaurant. When we had asked at the hotel about nearby restaurants, the hotel said there were no others nearby. It was also very noisy as they were working on the boats. Also we were disappointed with how little you actually got to bike along the lake. Being as this is a huge vacation area most of the lakefront had homes on them. So we were sharing the road much more than expected with often little or no views of the lake.
The bike tour company was great and the bikes were of a good quality (though with the bumpy terrain shocks would have been appreciated).A lovely touch was the beautiful room at the Hotel Halm in Constance where there was a bottle of wine waiting and a lovely corner room.
- How many tours have you completed?
- Three
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany, Switzerland
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BikeTours.com staff reply from Lindsay Nash November 5, 2015
Hi Kim! Thanks for your review, and we're glad to hear you were very pleased over all. We certainly appreciate your repeat business. We're sorry to hear about your disappointment with the route and the overnight locations, and we've passed along your feedback to the tour operator. This is one of our most popular tours so hotel availability can dictate those overnight locations. We're glad to hear about the bottle of wine, though. That can certainly help the experience!
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★★★★★ pmr52 July 11, 2019· Lake Constance Bicycle Path (Upscale Lodging)
- What was the date of your tour?
- 24 june - 1 july
- How many tours have you completed?
- 7
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Mychelle October 29, 2019
Do Your Research
· Lake Constance Bicycle Path (Upscale Lodging)
My husband and I did the Lake Constance Self Guided bike tour. When we arrived at our hotel we dropped off our bags and we took a taxi to the bike company to pick up our bikes (per our instructions). We were greeted by a man that spoke only German. The maps and instruction he gave us were not clear (some of them were in German as well). The monitor on the bike was not in English (he got a translator over the phone to help him change it). I had upload the suggested Bike app on my phone ahead of time with the trail map but it would not work once we arrived. The first 24 hours of our trip did not go smooth (prior to our ride). I ended up going to the Visitor's Center in town and found someone that spoke English to walk me through the route. I got a much better trail map from them as well. Once we got through the hump of what we felt was very poor planning on the part of this company everything else went well. The hotels were wonderful, the bike trail was breathtaking, the weather was mostly sunny (a little rain) and the trail is well marked. I emailed this company during our trip to let them know about our problems and they were little help.
- What was the date of your tour?
- June 2019
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with young kids, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Janna R Poll August 21, 2022Needs a bit more sophistication
· Prague to Dresden Along the Vltava & Elbe Rivers
1. There was no GPS. They insisted it was easy and we had maps, but they were in Czech and hard to read and the street were rarely marked.
2. I had two flats within the first mile ( two more to come). They need to put liners in their tires. Our pump was also so bad that after a lot of work it was still too low to ride. Usually other riders would stop and let us borrow their more superior pumps.
They delivered a new bike in Prague because my brakes were also broken. To get to their delivery car I had to go down a wet slope and across a divided highway. I fell on a wet grid and hurt my knee bad and ripped the entire butt out of my only pair of bike shorts for the whole trip ( remember the missing luggage). This. Detour meant we couldn’t ever seem to find the bike bath again and since we had a late start of 3:30, we rode hard for six straight hours. It was extremely dangerous after dark and we had no food out in the farmland. I was using my phone to try to find the towns with path.
I complained about the promise of a GPS and not having one. So they forwarded maps to use on a a special app on my phone, but that took a day to understand where we were on the map. I got a GPS the third day, but it didn’t have a charge and the charging unit didn’t go with the unit I had.
4. Not only did we have flats, but my kickstand didn’t work and more importantly, the fender supports in the front was missing some rubber tips. That meant when I put down my foot when stopping and the wheel was turned at all, the snipped off metal of the support would slash my inside knees badly. This happened a lot and was very painful and bloody.
5. Several of the hotels had some real problems with super warm rooms, (no A/C anywhere over there), loud streets, and no ice. Two at least had fans. the nice hotel in Bad Shandeau put us alone up on the 4th floor and said we were to leave the windows closed because of smoke from the fires, which was blowing the opposite direction. Our attic room was well over 90F w no ventilation. We opened the narrow attic windows anyhow
The best hotel was a little pensioner on the first night. That frog even gave us ice for our water bottles. It was a very hot week.6. The path ran right by a forest fire before Bad Schandau. Breathing was bad and stinky.
They guys were generally responsive, though the main guy was on vacation. We are fairly unde manding most of time, changed our own FOUR flat tires, tried to find our way, dealt w the bike faults, but feel they were tired of us the first day. In fact he said if we were ‘one of their clienta it would be different. If they took the money from you, we WERE their client!
Overall, it was a bit disappointing on the bike side, though the river is lovely and biking is still the best way to see a country! SHOW MORE
Janna Poll Olender
Pic of what the fender was doing. The bruise was from trying to get to their van w new bike in Prague.
SHOW LESS- What was the date of your tour?
- July2022
- How many tours have you completed?
- Five
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens, Families with young kids
- Do you recommend this tour?
- No
- Countries included in this tour?
- Czech Republic, Germany
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★★★★★ Sheryl Slone 9 months ago
Disappointed
· Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
We were disappointed in the inability of the app to work for route directions. Several detours were encountered that were clearly not recent detours but alternate directions were not given. We ended up just doing a Google bike route to get from city to city.
- What was the date of your tour?
- July 2023
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- France, Germany
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BikeTours.com staff reply from JV July 18, 2023
Thanks for your feedback. We are actively working - as a cycling community in Europe - to improve the overall app experience but unfortunately it is still a very fragmented market. Thank you for your business!
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★★★★★ Dre22 June 15, 2019· Mosel Bike Path: Dreamy Mosel Valley from Trier to Koblenz
- What was the date of your tour?
- May 30 thru June 5
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Germany
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★★★★★ Jackie10 June 14, 2019Recommend with caution
· Salzburg to Vienna, Lakes Option
This bike tour is through the most beautiful Austrian countryside. The accommodations are great, luggage transfers flawless and great breakfasts included. The directions are horrible, especially the 1st and 3 rd days. Make sure you have a GPS with you. The poor directions added unnecessary frustration to the trip. The bikes are up right commuter bikes and uncomfortable for the mileage involved. If you are accustomed to a decent road bike you probably won't be happy. Most cyclists we saw were on e-bikes which makes the poor ergonomics more tolerable. This tour would be a 5 star with accurate directions and decent equipment. So bring a GPS and your own bike and have a blast!
- What was the date of your tour?
- June 2019
- How many tours have you completed?
- Two
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria
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★★★★★ Bicycling in Philly August 26, 2017
· Salzburg to Vienna, Lakes Option
- What was the date of your tour?
- Aug 13-19
- How many tours have you completed?
- Greater than 10
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- First-time bike tourists, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria
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BikeTours.com staff reply from Jim Johnson August 27, 2017
We're sorry you didn't enjoy your Salzburg to Vienna bicycle tour. It's actually one of my personal favorites! Could you please send along to me any further information on what was not to your satisfaction? We'd love to advise the local tour company, so they can make improvements. Thank you!
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★★★★★ James Hutcherson September 21, 2022Could have been better
· Loire a Velo: Orleans to the Atlantic
This tour was our 12th bicycle tour, but the first in France. Distances were good, weather cooperated, Hotels were excellent. Route was very well sign posted. We found the route much more difficult than we expected. Many hills. The previous reviews and description did not even mention that aspect. These would have not caused much of a problem if we had opted for ebikes, and the vast majority of riders that we encountered did have ebikes. I would disagree that this tour would be labeled as family friendly, unless the family has no kids. One difficulty we had was that there were no intermediate stops for coffee, snacks, lunch, water, etc. I would recommend packing those items from the departure town each day. While the route does generally follow the river, most of the route is not next to the river and it is not visable most of the time. I hope this review does not deter anyone from this tour, since the castles, hotels, food should be enjoyed. Just a little heads-up advice.
- What was the date of your tour?
- September 2022
- How many tours have you completed?
- 12
- Difficulty (actual vs. expected)?
- Much harder
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- France
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★★★★★ Kseed July 1, 2018Fun, but flawed
· Best of Northern Zealand
We did the ‘Best of Northern Zealand’ trip. The locations were fun, and the the hotels decent enough. The bikes need to be upgraded. The most difficult part of the trip was the navigation. The GPS files don't have enough way points, so it rarely told us on what road we should be, instead pointing us across fields in a general direction. We wound up using Google Maps, which served us way better, but used a lot of battery on the phone. So make sure you have a smart phone and a good sized external battery for navigation. We did enjoy the trip quite a lot, but in general, with the exception of moving luggage around, we could have done just as well or better on our own.
- What was the date of your tour?
- June 16th
- How many tours have you completed?
- Several
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- First-time bike tourists, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- Denmark
