Bike Tour Reviews Royal Zealand And Copenhagen
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Self guided from EUR € 1628
Self-guided:
Saturdays and Sundays: Jun 01-Sep 01, 2024 (additional dates upon request for parties of 6 or more)
Description:
Denmark is perfectly suited for cycling holidays. The small kingdom welcomes you with a varied and beautiful landscape. This tour showcases the best of Northeast Zealand. You will discover wild forests, flourishing meadows, beautiful coastlines, and…
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★★★★★ Sam Fleischacker 9 months agoDenmark is great; BikeTours is not
Are you looking for a tour company that will send you bike directions to the wrong hotels, follow that up with a condescending note when you complain rather than apologizing and correcting their mistake, book you in charmless corporate hotels way outside of the towns you're headed for, and delete your GPS tracks before your trip is finished? If so, this is the trip for you! If not, look elsewhere. My wife and I had some wonderful biking on this trip - but that's because of Denmark, which has beautiful and very well-marked bike trails everywhere (running through forests often), not because of BikeTours: indeed, we sometimes needed to correct the GPS tracks we were sent by the Danish markers, or by asking locals for help. Our previous experience on a self-guided bike tour, in France, was magical: with lovely, varied hotels in beautiful places at the end of each day, a well-crafted route accurately represented on the GPS tracks, and good help available by phone if we needed it (to be fair the Copenhagen representative of this local bike company, Sofia, was very friendly and helpful). This was a great disappointment after that. If you're looking for a tour that is geared towards your enjoyment, rather than the bottom line of the tour operator, I'd avoid BikeTours.com.
- What was the date of your tour?
- July 2024
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
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BikeTours.com staff reply from Jan July 17, 2024
We regret that your tour did not meet your expectations. We value all feedback and take customer service very seriously. We're so sorry if you felt our tone was condescending. We hoped the special maps we created for you would alleviate any concerns about being directed to the wrong hotel. We do take full responsibility for the accidental deletion of tracks (which occurred during an internal update). We remedied the situation within 20 mins, nevertheless it was not acceptable and I certainly empathize with your frustration. We would appreciate the opportunity to discuss this further with you. Above all, we hope you were able to bring home warm memories of your trip. Thank you.
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★★★★★ Liliane November 5, 2023
great family experience
We had a great family time. Following the tour was easy - one followed the map, the other the instructions - it was worth following the proposed route and not google maps.
On the 65km day, we arrived late at our destination and one of the highlights was already closed. Including a bit of info of the main cultural attractions would be helpful. Have Pellerines ready in your bile box - the weather changes quickly. Tanja was of great help and very responsive! Thank you! -
★★★★★ Phyllis Bressler August 31, 2023
Bike tour in Denmark
First, the positives - and there are many. The route took us through some beautiful historic towns and gorgeous countryside. We even took the ferry over to Sweden on the first night so that we could add another country to our list. The bikes were very good. Comfortable and sturdy on the somewhat bumpy gravel roads. The hotels we were booked at were all fantastic and in great locations to enable us to explore each town at night.
We do have some comments about things that might be improved:
- we arrived in Copenhagen on Thursday, 3 days ahead of the start of our bike trip, and were told our bikes would be delivered ~ 7pm on Sunday. They arrived on Thursday afternoon - with no advanced notice. It was fine, it just would have been nice to know to expect them.
- We received absolutely no orientation on the bikes, the route maps, etc. On prior trips we've had people quickly walk through the route, pointing out some recommendations, etc. Only when I asked were we given the opportunity to check the fit of the bikes before the delivery person left them. Fortunately, we've been on 6 or 7 other bike trips with biketours.com, so we were familiar w/ the operation of the bikes, and how to read the directions. We were lucky that we reviewed the daily routes before the start of our trip - otherwise we would not have known that on 3 of the 6 nights we were booked at hotels other than the ones listed in the daily directions.
- There were no 'addenda' to the bike routes to provide directions to the alternate hotels so we had to find them on our own.
- On a similar trip in Portugal we had the opportunity to use a GPS mapping system. Using that, we could immediately tell if we were, or were not on the proscribed route. On multiple occasions this trip the bike routes were overlapping. We went many kilometers without seeing the route number that was listed in the directions - never knowing for certain if we were on the correct path. On the last day, between Roskilde and Copenhagen, we somehow lost the trail just before the start of the C99 superhighway and spent ~ 2 hours trying to find that route again. Fortunately after asking several people we found an individual who knew exactly what we were looking for and put us back on the right track. Using the GPS system that one time enabled us to know in real time whether we were, or were not on track.- What was the date of your tour?
- August 2023
- How many tours have you completed?
- 7 self guided and 1 guided
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
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★★★★★ Liliane August 14, 2023
great family experience
We had a great family time. Following the tour was easy - one followed the map, the other the instructions - it was worth following the proposed route and not google maps.
On the 65km day, we arrived late at our destination and one of the highlights was already closed. Including a bit of info of the main cultural attractions would be helpful. Have Pellerines ready in your bile box - the weather changes quickly. Tanja was of great help and very responsive! Thank you! -
★★★★★ Edward Baker August 11, 2023
Could Have Been Amazing
The routes took us through some very interesting landscapes and towns. It would have been so much better if our daily information included more specifics about the areas where we traveled. Knowing more about the trails would also have been helpful. At one point, the directions were extremely confusing and led us onto an impassable trail. We understood that in some towns where we stayed the accommodations would be limited and might not have all of the amenities to which we are accustomed. With that we were fine. However, it was disappointing to see better accommodations that were available. Even worse was when the directions sent us to the better hotels only to be told that our reservation was not there and when we arrived at the hotel that was reserved, it was of a much lesser quality. This happened to us twice. At the very least, the route directions should list the correct destination hotel. We should not have to consult two different documents to find our hotel for the night. In our case, we had specifically explained that we would pay more, but wanted to have the best accommodations in each location. This did not happen, although we did pay a higher rate. Fortunately the staff at all of the hotels were exceptionally helpful, friendly, and professional. We were given very limited orientation before beginning the ride and felt that this company was unresponsive and left a lot for the rider to figure out alone. No helmets were provided which wasn't significant for us because we brought our own, but there was no communication indicating that helmets would not be provided. Having notes in the daily plan that noted restaurants along the way and at the destination each day would have been most helpful. In addition, it would have been nice to have known that in serveral locations, the only dining option would be at the hotel. We had a very enjoyable experience, but feel that it could have been far better with more information provided by the organization.
- What was the date of your tour?
- August 2023
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
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★★★★★ Joseph Braun August 5, 2023
Scenic journey but you better know how to read a map
The bikes were excellent and the company representative was helpful, knowledgeable and more than willing make sure we had a good trip. The hotel in Copenhagen was an average room but noisy and poor ventilation. Other hotel rooms were mostly average. Breakfast was excellent at all the hotels. Directions were average but confusing. It would be helpful to include city maps with the information so tourists can find street names instead of following the directions. Also, be warned that several routes are on gravel paths, not paved.
- What was the date of your tour?
- July 2023
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers
- Do you recommend this tour?
- Yes
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★★★★★ Patti Hinsdale July 7, 2023
Perfect
A few mistakes with our booking. The last night Comwell Portside did not have our booking. They straightened it out fortunately.
The downloaded electronic trail quide was incorrect for two of the hotel locations we were to stay at.Still the trip was more than I expected Absolutely, lovely!
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★★★★★ e June 27, 2023
Danish delight
Copenhagen and Zealand is a delight. We did the independent tour. Biketours did what it is supposed to do: it booked good hotels, it moved the suitcases every day. and it delivered good sturdy bikes. that is why I came back to this company for a third tour.
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★★★★★ Mary Rankovich August 4, 2022
Great trip in spite of challenges
We thoroughly enjoyed,this,trip in spite of illness, injury and weather challenges. While we were not able to complete the entire bicycle tour, the days we did ride were very good. The local tour company was outstanding, going above and beyond in time of need. While some hotels were better than others, all were very comfortable, and we had some outstanding meals along the way. Route guidance material was good, however the maps were a bit difficult to read because they were a bit small. We would definitely recommend this tour to others.
- What was the date of your tour?
- July 2022
- How many tours have you completed?
- 8
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Families with teens
- Do you recommend this tour?
- Yes
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★★★★★ CJ4EY August 28, 2019
Great Cycling and Very Scenic!!!
We would definitely recommend this cycling tour. The scenery and sights were beautiful, and diverse, and we were never too far from the picturesque coastline. The cycling was mainly along bike paths and relatively easy with some minor hills. The breakfasts were abundant with multiple food options, and we could easily find good restaurants for lunch along the way and dinners. As with any cycling trip, some hotels were better than other but all comfortable. The company representative was extremely helpful. She spent a good amount of time with us prior to the tour explaining the route and maps which was really helpful. The cycling signage in Denmark is very good, and we didn’t rely much on the navigation materials. Our teenage son also really enjoyed the trip.
- What was the date of your tour?
- August 2019
- How many tours have you completed?
- 9
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
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★★★★★ Lili July 4, 2019
I went with my two daughters (age 26 and 27j and we all loved it!
Such a wonderful way to see a beautiful country. We loved every minute
- What was the date of your tour?
- June 15-22
- How many tours have you completed?
- 0
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
