E-bikes Available Tour Reviews page 159
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★★★★★ Ann from Bend, OR 6 hours ago
delightful part of Germany to explore
· Munich & the Bavarian Lakes
We did a self-guided tour of Munich and the Bavarian Lakes in late August 2025. The trip was well-organized with on-point cue sheets and GPS and map for directions. The hotels were fantastic--large rooms, good breakfasts and great staff. The scenery was beautiful and the towns we stayed in had tons of Bavarian charm. Baggage delivery was well-managed and always arrived before the stated time.
Downsides were poor guidance at our introductory appointment. The coordinator--Jose-- miscommunicated the time of our intro and when we did work out a time to meet he was not very helpful. He didn't go over the routes and didn't help us with the bikes except when we insisted. We wanted to change out our pedals and he resisted helping us. He finally gave us a tool to help. My bike was too large for me even though I had given my height when I reserved. He didn't want to replace it with a bike that fit me and told me it might cost more to get a bit to fit me! I told him it was unacceptable to ride a bike that was too big for me as I could injure myself if I had to jump off. He finally agreed to get me a bike that fit. He gave us a pump that was broken and then didn't explain that the valves on the tires are set up to allow pumping at gas stations. Fortunately, at our first night's stop there was a Eurobike office next door to the hotel and we talked to Thomas-- managing that office. He was fantastic. Spent an hour with us explaining the bikes and giving us tips about the rest of the route and what to see and do.
The other downside which isn't a fault of the tour operator, but should be explained to Americans--is that about 1/3 of the regional cycle trails are gravel. Some are not well-maintained. Most of the rode biking in the US is done on paved roads so we were unprepared for so much gravel and I felt nervous going up and down the hills when it was hard to control the bike.
- What was the date of your tour?
- August 2025
- How many tours have you completed?
- 8
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Germany
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★★★★★ Astrid 6 hours ago
Good ride, good guide but mixed feelings…
· Washington DC Monuments at Night Bike Tour
The lady at the reception wasn’t motivated and not very friendly.
Joe was a good guide. The tour at dusk was very nice. But it was really annoying that the bikes are in a very poor condition. Dirty, poorly maintained and worn. My chain fell out twice my husband‘s once. Joe could fix them everytime, but anyway…. Very annoying.
I would have expected better quality for this price.-
BikeTours.com staff reply from bozena_kusovac September 5, 2025
Astrid,
Thank you for sharing your feedback. We’re glad to hear that you enjoyed the tour with Joe and appreciated his guidance. At the same time, we regret that other aspects of your experience, including the bikes and reception, did not meet expectations. We take your comments seriously and will work on improving these areas to provide a smoother experience in the future.
Bozena
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