Client Favorites Bike Tour Reviews
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★★★★★ Amanda Jennings
Serious amounts of traffic
Algarve Coastal Route
This ride has you in a lot of heavy traffic and even on the motorway at some places. The ride takes you through heavily touristed areas and then areas with nothing. This country very much highlighted the haves and the have nots in the country. I did not like the ride, it wasn't worth all of the traffic that we had to deal with.
- What was the date of your tour?
- September 2023
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Portugal
-
★★★★★ Sam Fleischacker
Denmark is great; BikeTours is not
Royal Zealand and Copenhagen
Are you looking for a tour company that will send you bike directions to the wrong hotels, follow that up with a condescending note when you complain rather than apologizing and correcting their mistake, book you in charmless corporate hotels way outside of the towns you're headed for, and delete your GPS tracks before your trip is finished? If so, this is the trip for you! If not, look elsewhere. My wife and I had some wonderful biking on this trip - but that's because of Denmark, which has beautiful and very well-marked bike trails everywhere (running through forests often), not because of BikeTours: indeed, we sometimes needed to correct the GPS tracks we were sent by the Danish markers, or by asking locals for help. Our previous experience on a self-guided bike tour, in France, was magical: with lovely, varied hotels in beautiful places at the end of each day, a well-crafted route accurately represented on the GPS tracks, and good help available by phone if we needed it (to be fair the Copenhagen representative of this local bike company, Sofia, was very friendly and helpful). This was a great disappointment after that. If you're looking for a tour that is geared towards your enjoyment, rather than the bottom line of the tour operator, I'd avoid BikeTours.com.
- What was the date of your tour?
- July 2024
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Denmark
-
★★★★★ Richard Severson
Very dissatisfied
Danube Bike Path 8 Nights (Upscale Lodging)
Our trip was shortened due to previous rains which had damaged the trail and sections were closed. We were not informed of this issue until we had been biking for two days. We were unable to ride the final two days as the trail was closed.
We should have been notified of this situation prior to our leaving home. We would have cancelled the trip (we had trip insurance) and rebooked for next year. VERY disappointed in the way this information was withheld from us. It is a clear case of the bike touring company looking out for themselves and totally disregarding us, the customer.
Also, one member of our party had to cancel due to medical reasons. This information must not have reached the provider as 4 bikes were delivered and all hotels were expecting 4 people.
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★★★★★ Shirley Santucci
Disappointed
Danube Bike Path 8 Nights (Upscale Lodging)
Total lack of communication in not informing us that our biking would end 2 days early, which meant missing out biking through the Wachau valley . When I contacted Bike Tours that my husband was ill and could not make the trip. I should have been informed then that there were changes to the scheduled tour. The welcome meeting & bike fitting was a joke. There was absolutely no value in that 15 minute meeting. I had to adjust the handle bars myself and struggle through removing the battery for charging at the 1st two hotels that did not offer charging in the bike storage area. The electric bike itself was very good quality and comfortable to ride. The printed trip itinerary was easy to follow but did not offer much in the way of "do not miss" highlights along the way. In my opinion, only three of the hotels were worth the upscale category. I would not recommend this bike tour for anyone that has experienced quality bike tours previously.
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★★★★★ MM
Flood Trip
Danube Delights: Biking through Four Countries
We were bussed from Passau to Vienna to meet the boat, which never left port for the week due to flooding. All week we were told their was a possibility of leaving port, so there were days we had to stay around the boat to wait for details, which hampered our daily plans. It would have been better to just tell us up front we would be there all week, so our plans for the day could be made.
The cruise director did everything he could to make the trip memorable, which is was, with the constraints he had.
Breakfast's were fabulous, lunches provided were good! Dinners were a little lacking, but adequate. Drinks were fine, but more options for daily drink tickets would have been appreciated. The Vivienne was beautiful! -
★★★★★ May
First family cycling trip completed!
Danube Bike Path 8 Nights (Upscale Lodging)
Overall a satisfactory trip! The GPS is very useful for navigation. The hotels are great! Just on first day, we find that 2 of the 4 bikes are not fit. We have enter our age and height and has not been told specifically what kinds of bikes will be assigned. I found that they just give standard bikes for adult female and male disregard our height and age (Asians in average are shorter than Westerners.) The person, Robert, arrived for “bike fitting” was not helpful at all. He suggested my daughter to cycle 30km to their bike shop to change bike. When we asked him to call customer service, he said he didn’t have Wi-Fi. So, Eurobike send a staff without communication methods to help customers’ solve problems? Finally, Robert had to use my phone to call the CS number. And in the phone, he said we are “bla, bla, bla.” Is it the customers cannot voice their requests, even the bikes are not fit and customers have to take the risk of getting hurt or accident? and seems to Robert, customers’ requests are “bla, bla, bla..” And customers need to take the riding risk to go 30km to change bike? Later he mentioned it may need to charge EUR 50 per bike change if need to switch bikes in Passau. I have emailed biketour and I am grateful that next day the 2 bikes were changed without additional charges. In second day, Simon is much more helpful. Simon helps us do the testing & it works. Simon is v polite and helpful. Passau is the starting point of Danube cycle path. I feel strange that the outsource company does not have a bike rental centre there. This is our first family cycling trip and it did create stresses at the beginning. The outsource company probably need to have better communication with biketour.
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★★★★★ Sparky
Boring trip
Venice to Mantova by Bike and Boat (and reverse)
Although the barge itself was nice and the food delicious, the trip itself is very boring once you leave Venice. Hours and hours of passing soybean fields. Lots of riding in hot weather on unshaded roads....some quite busy. Very few days were on actual bike paths. When we did get to a town, most things were closed as it was between 1 - 4....siesta time in Italy. The cheese tour was nice. That's about it!
- What was the date of your tour?
- August 26, 2017
- How many tours have you completed?
- 0
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists
- Do you recommend this tour?
- No
- Countries included in this tour?
- Italy
-
★★★★★ Richard Rogers
Not as I had expected
Provence by Bike and Boat
Not expecting to ride as a group. The riding involved more road riding and realize that a leader was necessary. The riding in Southern France is not as developed as Central Europe.
- Countries included in this tour?
- France
-
★★★★★ shea214
too much is too much
Three Lakes Tour: From Geneva to Annecy
This tour is quite lovely, but not at the level we expected. This is our 8th tour so we feel we get them by now. We like the unguided aspect, but they completely outsourced the work of actual directions to a machine. It is not an adequate substitution. The machine added at least 15 miles on the first day and was most frustrating. Please, give us actual directions AND MAPS. A silly little device is certainly helpful but should not be a substitute. And the distance and hills were definitely not Medium. This was proven out the first night by the guy who biked to the hotel (he likes extreme and he thought it was tough).
- What was the date of your tour?
- Sept2016
- How many tours have you completed?
- 8
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- France, Switzerland
-
★★★★★ Mungo
Nice not to have to pack every day
Amsterdam – Bruges by Bike and Boat – Princesse Royal
Flat terrain, mostly bike paths and not having to pack and unpack are great advantages of this trip. The food and accommodations were better than expected. However, it is not recommended as a self-guided tour as the directions are not complete. Also, as a group tour with 35 people in a large pack makes it too cumbersome.
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★★★★★ The dozer
Challenging to peddle to fairy tale cities.
Prague to Vienna via Cesky Krumlov
The route was challenging, navigation difficults, but beautiful UNESCO sites each night. We were just dropped off with the wrong bikes, a Garmin we could not use, and one sheet of paper with directions and overview of route. If it had not been for 5 Irish ladies on the same route we would have really struggled. They had a Garmin that worked and with intense map study did not get lost as often as we did. VERY few people spoke English. Our pick up person was very rude to the Irish ladies.
- What was the date of your tour?
- August 2015
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- Much harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Czech Republic
-
BikeTours.com staff reply from Lindsay Nash
Hi! Thanks so much for sharing your experience. We're glad to hear you had a good trip overall. Aren't the UNESCO sites just fascinating?
We're sorry to hear of your trouble with the bikes and Garmin along the route. We'll share this feedback with the local operator and work to improve this service!
Thank you again for sharing your experience and helping us to spread the joy of bicycle tourism.
Kind regards,
Lindsay
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★★★★★ Bean
Beautiful Area - Terrible Bikes
Provence by Bike and Boat
Great way to see Provence, but the bikes were really really heavy and the guide was not very good.
- What was the date of your tour?
- Sept 28-Oct 5
- How many tours have you completed?
- 10+
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
-
★★★★★ Edward Baker
Could Have Been Amazing
Royal Zealand and Copenhagen
The routes took us through some very interesting landscapes and towns. It would have been so much better if our daily information included more specifics about the areas where we traveled. Knowing more about the trails would also have been helpful. At one point, the directions were extremely confusing and led us onto an impassable trail. We understood that in some towns where we stayed the accommodations would be limited and might not have all of the amenities to which we are accustomed. With that we were fine. However, it was disappointing to see better accommodations that were available. Even worse was when the directions sent us to the better hotels only to be told that our reservation was not there and when we arrived at the hotel that was reserved, it was of a much lesser quality. This happened to us twice. At the very least, the route directions should list the correct destination hotel. We should not have to consult two different documents to find our hotel for the night. In our case, we had specifically explained that we would pay more, but wanted to have the best accommodations in each location. This did not happen, although we did pay a higher rate. Fortunately the staff at all of the hotels were exceptionally helpful, friendly, and professional. We were given very limited orientation before beginning the ride and felt that this company was unresponsive and left a lot for the rider to figure out alone. No helmets were provided which wasn't significant for us because we brought our own, but there was no communication indicating that helmets would not be provided. Having notes in the daily plan that noted restaurants along the way and at the destination each day would have been most helpful. In addition, it would have been nice to have known that in serveral locations, the only dining option would be at the hotel. We had a very enjoyable experience, but feel that it could have been far better with more information provided by the organization.
- What was the date of your tour?
- August 2023
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Denmark
-
★★★★★ doedoe
Know what you are getting.
Amsterdam – Bruges by Bike and Boat – Princesse Royal
Mostly older folks (50 and up). Nice and comfortable ship. Not luxury. Small but adequate room, like any cruise room. Towels were rough/worn. Put out daily the following in the am scrambled eggs, bacon, bread, condiments, lunch meat to make your own lunch (tomatoes and cucumbers), fruit, greek yogert, cereal, coffee , tea, 1 bottle of water. Dinner food was excellent, no choices, given plates of food at dinner (including appetizer and desert), no seconds but it was adequate, nobody complained. Tea/coffee before dinner 4pm to 5pm and at breakfast but none after dinner like Americans usually do, but you could buy some at the bar. We took this cruise because they advertised that you would be given maps and directions if you wanted to do the route yourself rather than go with the guide. The guide discouraged this and said if you got lost the ship would leave without you if you were late. The directions were really not adequate to do it yourself. He was a bit rude at times throughout the trip. Consequently the pace was fast without time for pictures, seeing the sites, enjoying the scenery. Just a fast paced ride through beautiful scenery with occasional brief predetermined stops. The routes were very scenic but can't say I fully enjoyed them. Stressful to worry about losing the group if you stopped to take off your coat or take a picture. Rest of crew was very nice but very overworked. Not bad for the price but not what we were looking for and they should advertise more truthfully. Would not have done it if we had known. Also $50 extra for gluten free but not much extra was provided (just gluten free bread and I had to ask for it most days). Bring your own bread and save $50.
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★★★★★ Linda Farnworth
Not impressed with Ave
Prague to Vienna via Cesky Krumlov
The bikes were not good. One day the range of ebike battery barely made it, my chain came off twice, seat kept slipping down, other equipment not great, and worst of all the seats were TERRIBLE.
The ride was nice though with good scenery and a challenging ride.- What was the date of your tour?
- May 18, 2024
- How many tours have you completed?
- 4
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Czech Republic
-
BikeTours.com staff reply from andrea
Thank you for your review. We are sorry that the e-bikes were not up to your expectations and effected your experience. We greatly appreciate all client feedback as it helps us determine how we can improve and provide better services to all of our travelers. Our local partner has since addressed this issue regarding any negative reviews of the e-bikes by switching service providers that deliver the bikes and purchased a new fleet of e-bikes to improve their services aiming to provide the best overall tour experience for their clients. Additionally they has assured us that they will make sure that clients will receive an e-bike in the perfect condition moving forward. Let us know if we can help you in the future, and thank you again for taking the time to evaluate this tour for us.
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★★★★★ James Hutcherson
Could have been better
Loire a Velo: Orleans to the Atlantic
This tour was our 12th bicycle tour, but the first in France. Distances were good, weather cooperated, Hotels were excellent. Route was very well sign posted. We found the route much more difficult than we expected. Many hills. The previous reviews and description did not even mention that aspect. These would have not caused much of a problem if we had opted for ebikes, and the vast majority of riders that we encountered did have ebikes. I would disagree that this tour would be labeled as family friendly, unless the family has no kids. One difficulty we had was that there were no intermediate stops for coffee, snacks, lunch, water, etc. I would recommend packing those items from the departure town each day. While the route does generally follow the river, most of the route is not next to the river and it is not visable most of the time. I hope this review does not deter anyone from this tour, since the castles, hotels, food should be enjoyed. Just a little heads-up advice.
- What was the date of your tour?
- September 2022
- How many tours have you completed?
- 12
- Difficulty (actual vs. expected)?
- Much harder
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- France
-
★★★★★ Chloek1234
Interesting tour for the well-traveled individual
Prague to Vienna via Cesky Krumlov
I went on this tour as a BikeTours.com staff member. I think that this tour has some wonderful highlights - Prague, Cesky Krumlov, but also is a bit monotonous. I enjoy riding in more varied scenery that this tour offered. However, the bike path network within the country is extensive (and I was impressed). The accommodations and food were basic to nice. The Czech people were very kind and down-to-earth. Our guide, Jitka, was always helpful and informative. This tour is consistently hilly and is a true level 3 in that sense. I would recommend this tour to a intermediate level cyclist, who is well traveled and wants to experience the less traveled side of Europe.
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Czech Republic
-
★★★★★ Mary Gallagher
Great biking - barge was ok
Provence by Bike and Boat
Biking in Provence was outstanding- but the cabin we stayed in (Cabin 1) was not satisfactory. Crew we’re great and tour leader was knowledgeable and experienced. Unfortunate about our accommodations.
- Countries included in this tour?
- France
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★★★★★ Linda Ewing
Provence Bike Trip into the Countryside
Provence by Bike and Boat
Really enjoyed the bike trip through the Provence countryside which visited several picturesque towns along the way. Our guide Alex was wonderful; she had done her homework so was able to provide us the history of what we were seeing. Plus Alex was great fun and made sure everyone was safe and comfortable while riding. Barge on-board staff was also super responsive and friendly. All the local staff was excellent!
My only criticism of the trip is the business model used by the barge company. The 'Caprice' boat itself is 'past its prime' --- old, really cramped room accommodations. We were unlucky and assigned what appeared to be the smallest double twin room that didn't even have space for the tiniest sink in the bathroom (it was installed next to my bed's pillow). In fact, all the rooms were smaller than on other barge boats I've been on. Also, the dining area was so tight you couldn't get out of your chair without your neighbor also moving. Bottomline, the company owners are squeezing too many people on the boat so they get more revenue.
- What was the date of your tour?
- July 15 - 22, 2023
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
-
★★★★★ Mary Gallagher
Disappointing Accommodations
Provence by Bike and Boat
Recently returned from Provence bike and barge and very disappointed with cabin accommodations. Bathroom sink located in main cabin from which we heard gurgling and draining from other cabins. Also heard loud banging from floor probably due to mechanical issues due to location of cabin - farthest on the bow. Overall not suitable for guests. Crew, guide and food were great- but cabin (#1) was not acceptable.
- Countries included in this tour?
- France
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