Client Favorites Bike Tour Reviews page 3
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★★★★★ Mary Schmidt
Unable to review as the Vivienne never left port in Vienna - Please contact me. I would have loved to have been able to review.
Danube Delights: Biking through Four Countries
Dear Team at BikeTours.com,
I hope you all are doing well. I am writing regarding my recent river cruise, Danube Delights aboard the Vivienne on September 15, which unfortunately was impacted by flooding, causing the cancellation of several key ports of call and remained docked in Vienna for 7 nights. While I understand that weather conditions are beyond anyone’s control, missing out on many destinations left me disappointed, as I had been looking forward to the full experience. My husband and I had been planning this for over a year and celebrating our 40th Wedding Anniversary.
Our cruise director did his best to keep the passengers entertained and informed but was getting very mixed messages from someone. It started the first day in Passau with the hired transportation did not have a concrete deportation location. It was 2:30pm before we were even contacted to tell us to go to the bus station and we would be transported to Vienna. After boarding the Vivienne we were told that we would be docked in Vienna for a couple of days and for those interested we could take the bus to Budapest and Bratislava on the next two days. It was a very long bus ride but a nice trip to both.
Starting on Wednesday, day 3, we were then told we MAY leave every evening, so we needed to be back on boat at 5 or maybe a different time and were not able to take any extended excursions due to the possibility of debarking. Thursday we were led to believe we may leave later in the night. Then Friday, we were instructed to be back on the boat at 11:00 am because we might leave. It was determined after we came back that we were not going to be able to leave. We would have loved to have taken the train to visit another location Wednesday - Friday. The last day, Saturday, was the worst, we had to sit on the boat because there would be announcements at 9:00 am, then stay on because we might leave at 11:00am, then wait again until after 1:00pm and then there was a decision to let us off. It was obvious the boat wasn’t going anywhere due to the 24 hours it would have taken to cruise back to Passau and there was another cruise scheduled. Also, we were extremely far back in the line of boats that would have moved before us.
Given these unforeseen circumstances, I am inquiring about a future cruise credit (FCC) toward another cruise or a refund. We were so excited to do our first River cruise as a way to travel and have the ability to bicycle and I would love the opportunity to schedule another boat/bike cruise and fully experience the journey.
I appreciate your understanding and consideration of this request, and I look forward to your response.
Sincerely,
Mary Schmidt- What was the date of your tour?
- September 15, 2024
- How many tours have you completed?
- This would have been our first but can't count due to not leaving port.
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Hungary, Slovakia
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★★★★★ Joann Schmidt
Not what I was expecting
Danube Delights: Biking through Four Countries
Our river/bike cruise turned into a floating hotel in Vienna. Our boat never left the dock all week because of historical flooding on the Danube. The boat and cruise personnel were all fine but just wish we could of actually seen something of the countries we were hoping to see on the river. Not sure if I would ever sign up for one of these again.
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- just this one
- Countries included in this tour?
- Austria, Germany, Hungary, Slovakia
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BikeTours.com staff reply from jan
The storm that hit your area during your trip effected 1000s of travelers and overwhelmed our local partners and ground crews. Our apologies but we cannot control mother nature. Thanks for your business and we hope you'll give us another chance!.
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★★★★★ Linda Cooper
Made the most of being stuck at the dock.
Danube Delights: Biking through Four Countries
An act of nature meant that the boat never left the dock. The company made a point to provide activities and bike routes for 7 days in Vienna. Bike Tours was non existent when it came to communicating the changing conditions before the tour started.
- What was the date of your tour?
- Sept. 2024
- How many tours have you completed?
- 1
- Difficulty (actual vs. expected)?
- Somewhat easier
- Countries included in this tour?
- Austria, Germany, Hungary, Slovakia
-
BikeTours.com staff reply from Biketours team
Hi Linda, we do sincerely appreciate your willingness to make the most of an unexpected situation. Unfortunately the Danube flooding was an unprecedented and historic event which inevitably left a chaotic situation for all involved. I do apologize that Biketours team could not update you. With the dynamic situation we relied on the on board crew who had the best ability to give you the most up to date and pertinent information. I hope despite the frustrations you were able to bring home fond memories of your time in Austria.
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★★★★★ Mary Gallagher
Great biking - barge was ok
Provence by Bike and Boat
Biking in Provence was outstanding- but the cabin we stayed in (Cabin 1) was not satisfactory. Crew we’re great and tour leader was knowledgeable and experienced. Unfortunate about our accommodations.
- Countries included in this tour?
- France
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★★★★★ Jon Kramp
A fine tour with issues
Provence by Bike and Boat
The bike/boat tour started off by my not being able to initially find the boat. The route of the tour is normally serviced by two boats with the boats sailing the route in opposite directions during each week. Due to low bookings, only one of the two boats servicing the route was in operation. The boat I expected to sail on was the one that was out of service and docked and it took some time to find the boat that was in service.
The boat I actually sailed on, Caprice, is a converted cargo barge. The cabins contained the expected features for a 'standard' category passenger river vessel. However, the cabins are on the small side. The dining/lounge area was also on the small side considering that the boat was operating at full passenger capacity. Food service was very good and the crew was helpful. Snacks and drinks were available at the end of the days cycling.
The biking route and sights seen along the way were as advertised. However, there were two cycling related issues:
1) The tour description of 'There will be some hills' is correct for most days but that there were two climbs each of about 5km length.
2) All but five of the tour members selected to book an electric bike for the tour. Only one of the tour members completed the tour without the use of a non-electric bike because of the slope and length of the climbs. Booking an electric bike for this tour is recommended for most people.One day of the tour included a continuous 5km stretch of gravel surface. The tour used multiple types of roads. The major roads were all in fine condition. The smaller one lane roads, mainly used by farmers to reach the fields, were often in poor condition with pot holes common. It should be noted that all of the bikes offered on the tour were if good quality and in good repair. During the tour there was only one minor issue with any of the bikes.
It should be noted that some days on this tour were a bit long considering that temperatures were in the mid 90'sF to just over 100F range. On one day, for example, biking started about 8 AM and ended slightly before 6 PM. Hydration was an issue but the biking part of the tour included multiple stops each day to refill water bottles and/or purchase drinks.
A printed map of the biking route was not provided and is not available. Those doing the tour non-guided, only done by 2 people on selected days on my tour departure, will need to have a mobile phone to access route information.
- What was the date of your tour?
- July 2023
- How many tours have you completed?
- 5
- Difficulty (actual vs. expected)?
- Much harder
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- France
-
★★★★★ Mary Gallagher
Disappointing Accommodations
Provence by Bike and Boat
Recently returned from Provence bike and barge and very disappointed with cabin accommodations. Bathroom sink located in main cabin from which we heard gurgling and draining from other cabins. Also heard loud banging from floor probably due to mechanical issues due to location of cabin - farthest on the bow. Overall not suitable for guests. Crew, guide and food were great- but cabin (#1) was not acceptable.
- Countries included in this tour?
- France
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★★★★★ Linda Ewing
Provence Bike Trip into the Countryside
Provence by Bike and Boat
Really enjoyed the bike trip through the Provence countryside which visited several picturesque towns along the way. Our guide Alex was wonderful; she had done her homework so was able to provide us the history of what we were seeing. Plus Alex was great fun and made sure everyone was safe and comfortable while riding. Barge on-board staff was also super responsive and friendly. All the local staff was excellent!
My only criticism of the trip is the business model used by the barge company. The 'Caprice' boat itself is 'past its prime' --- old, really cramped room accommodations. We were unlucky and assigned what appeared to be the smallest double twin room that didn't even have space for the tiniest sink in the bathroom (it was installed next to my bed's pillow). In fact, all the rooms were smaller than on other barge boats I've been on. Also, the dining area was so tight you couldn't get out of your chair without your neighbor also moving. Bottomline, the company owners are squeezing too many people on the boat so they get more revenue.
- What was the date of your tour?
- July 15 - 22, 2023
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
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★★★★★ Charles Stahl
A Bit Dissapointing
Provence by Bike and Boat
Compared to the previous five bike/barge trips I have done with company this tour was disappointing. The boat and it's crew were great, the cabins were clean and as comfortable as possible. No problems there. The breakfasts and afternoon snacks were plentiful and good. However, the dinners were often not edible. The Italian cook was very sweet, but the food was often unrecognizable and tasteless. I am not a fussy eater, but I along with my dinner companions often sent the food back uneaten.
The printed material does say that riding is done mostly along country lanes, but the amount of riding on gravel was daunting. I feel that should be mentioned in the literature. The guide was extraordinary, both knowledgeable and well spoken, not to mention very approachable. The highlights were indeed highlights, but negotiating the busy streets while riding through small towns was scary at best. Perhaps doing this trip is mid-summer would be more picturesque, but the weather wouldn't be as perfect as it was for us in late August/early September. Had this been my first bike/barge adventure perhaps I would be less critical, but with many other tours co choose from, I would not recommend this particular tour.
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
-
★★★★★ Annik Stahl
Could have been better
Provence by Bike and Boat
The tour leader (Helmut) was great, as was the boat crew. There were some fun times biking but the miles and miles of harsh gravel was not in the description of the trip. (This was not "country roads" -- this was ROCKS and my back ached for days afterward.) Had I know, I would not have chosen this trip as I just had surgery. I found the food to be absolutely awful. The dinners were beond strange and hey, maybe something besides HAM HAM HAM every day for lunch? I lost 4 pounds during that trip.
While I know there are some great trips to be had with this company (my dad has been on several and said this one was the worst). this was not one of them. Like I said, some fun time biking but not enough to recommend this trip.
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
-
★★★★★ CynFul
Mosel Bike Path: Dreamy Mosel Valley from Trier to Koblenz
The scenery along the route was breathtaking and every town on the tour was welcoming.
Most of the riding was on a well maintained bike path (many taking us through wine vineyards) although we were diverted to the road (both in-town and along busy thoroughfares) a time or two but besides the rides through the towns the riding along the roads was along a designated area for bikes and the vehicular traffic was mindful of the cyclists. The accommodations were very comfortable and having prepaid for daily breakfast and dinner we didn't have to make any choices where to eat and all-in-all each of our meals were satisfactory at minimum. Although the pre-tour preparation for our self-guided bike tour was very detailed with BikeTours.com the execution (by the German based company) left something to be desired. The riding instructions/maps we were given were based on the standard route so they didn't take our particular stops into consideration; we therefore spent a good amount of time lost on our bikes. This was also because the general riding directions/instructions provided by the German tour company were not very detailed and again, did not provide specific details relative to our daily stops. The equipment provided by the German tour company was fair; the two women's bikes were like beach cruisers so easy to get on/off, the e-bike was fantastic (appeared to be brand new) and the other men's bike worked fine although it seemed a bit big for the rider and it was the smallest men's frame the local company had available. The handlebar box and panier for each bike was adequate for transporting our personal items.We LOVED the area, just wish we had spent less time being lost and more time exploring the beautiful, friendly towns scattered along the Moselle.
- What was the date of your tour?
- September 6-13, 2019
- How many tours have you completed?
- This was the first for me
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- No
- Countries included in this tour?
- Germany
-
★★★★★ Janet Fraser
How a tour guide can ruin what could have been a great experience
Provence by Bike and Boat
While the cycling was good, scenery lovely, other passengers and crew delightful, the irritatingly arrogant sexist and intrusive behaviours by our tour guide (Heim) who claimed to have built the company, put a huge damper on the trip for many of us. Although we enjoyed the bikes, the meal times were chaos due to too many passengers in too small a space. Also the general condition of the boat, Caprice, needs improvement.
- What was the date of your tour?
- Aug, Sept 2024
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
-
★★★★★ Icebiker1
Wine & Bike in Hungary’s Balaton Uplands
- What was the date of your tour?
- 1. week of July
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Hungary
-
★★★★★ Raff
Wonderful itinerary, average biking
Bolzano – Verona – Venice
Great towns, but not enough time to see them. The biking scenery was ok. Really poor cue sheets in English.
- What was the date of your tour?
- 9-16-17-8-22-17
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists
- Do you recommend this tour?
- No
- Countries included in this tour?
- Italy
-
★★★★★ Dre22
Mosel Bike Path: Dreamy Mosel Valley from Trier to Koblenz
- What was the date of your tour?
- May 30 thru June 5
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Germany
-
★★★★★ Z1201
The bicycle trip was great the ship
Mosel & Saar by Bike & Boat
- What was the date of your tour?
- 22.6.19
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- Somewhat easier
- Do you recommend this tour?
- No
- Countries included in this tour?
- Germany
-
★★★★★ Water Bound
Disappointed
Mosel & Saar by Bike & Boat
- What was the date of your tour?
- 9/1-9/7/18
- How many tours have you completed?
- -1- before this one
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Families with young kids
- Do you recommend this tour?
- No
- Countries included in this tour?
- Germany
-
★★★★★ Penny
Lovely trip, the company had some faults
Treasures of the Donegal Coast
We found the need to have enough money in our credit card most unusual and inconvenient. Considering we did not pay for the trip this way.
We also had problems with the navigation ap as it was only made available to 1 cyclist (we were 3). We had no response when we emailed your company and had to resort to contacting the ride with GPS company who were most helpful.The actual trip was very good, with beautiful scenery.
- What was the date of your tour?
- June 26
- How many tours have you completed?
- Several
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Ireland
-
★★★★★ Damon Di Florio
Fun Way To See Europe
Three Lakes Tour: From Geneva to Annecy
Nice routes to get to each hotel, plenty of time to add in any extras, lots of pretty towns and villages along the way. Great breakfasts each morning at the hotels, very comfortable beds to sleep in and just enjoyable riding each day.
- What was the date of your tour?
- June 2024
- How many tours have you completed?
- This was my first self guided (solo) tour but have done 4 European group tours
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- France, Switzerland
-
★★★★★ ArmannI
Nice tour in beautiful country
Wine & Bike in Hungary’s Balaton Uplands
Perfect way to experience wine tasting and beautiful country (north side of the lake Balaton )
- What was the date of your tour?
- 1/7 to 8/7
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Hungary
-
★★★★★ Gerhard
Mosel Bike Path: Dreamy Mosel Valley from Trier to Koblenz
- How many tours have you completed?
- one
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Germany
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