Client Favorites Bike Tour Reviews (page 40)
- Albania
- Austria
- Belgium
- Bosnia and Herzegovina
- Bulgaria
- Cambodia
- Croatia
- Czech Republic
- Denmark
- England
- Estonia
- France
- Germany
- Greece
- Holland
- Hungary
- Ireland
- Italy
- Japan
- Latvia
- Lithuania
- Luxembourg
- Montenegro
- Norway
- Poland
- Portugal
- Romania
- Scotland
- Serbia
- Slovakia
- Slovenia
- South Africa
- Spain
- Sweden
- Switzerland
- Turkey
- United States
- Vietnam
- Wales
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★★★★★ Mungo September 25, 2016Nice not to have to pack every day
· · Amsterdam – Bruges by Bike and Boat – Princesse Royal
Flat terrain, mostly bike paths and not having to pack and unpack are great advantages of this trip. The food and accommodations were better than expected. However, it is not recommended as a self-guided tour as the directions are not complete. Also, as a group tour with 35 people in a large pack makes it too cumbersome.
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★★★★★ Amanda Jennings September 25, 2023Serious amounts of traffic
· Algarve Coastal Route
This ride has you in a lot of heavy traffic and even on the motorway at some places. The ride takes you through heavily touristed areas and then areas with nothing. This country very much highlighted the haves and the have nots in the country. I did not like the ride, it wasn't worth all of the traffic that we had to deal with.
- What was the date of your tour?
- September 2023
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Portugal
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BikeTours.com staff reply from Biketours Tour Advisor October 18, 2023
Thank you, Amanda, for your honest feedback! Although we strive to provide the most safe and least-trafficked roads, in can be a challenge in certain countries and inevitably we have to link paths on roads with more traffic. We hope you were able to bring home some good memories of your trip. If you ever want to consider another one - we'd be happy to point you in the direction of tours with better bicycle infrastructure.
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★★★★★ Sam Fleischacker July 16, 2024Denmark is great; BikeTours is not
· Royal Zealand and Copenhagen
Are you looking for a tour company that will send you bike directions to the wrong hotels, follow that up with a condescending note when you complain rather than apologizing and correcting their mistake, book you in charmless corporate hotels way outside of the towns you're headed for, and delete your GPS tracks before your trip is finished? If so, this is the trip for you! If not, look elsewhere. My wife and I had some wonderful biking on this trip - but that's because of Denmark, which has beautiful and very well-marked bike trails everywhere (running through forests often), not because of BikeTours: indeed, we sometimes needed to correct the GPS tracks we were sent by the Danish markers, or by asking locals for help. Our previous experience on a self-guided bike tour, in France, was magical: with lovely, varied hotels in beautiful places at the end of each day, a well-crafted route accurately represented on the GPS tracks, and good help available by phone if we needed it (to be fair the Copenhagen representative of this local bike company, Sofia, was very friendly and helpful). This was a great disappointment after that. If you're looking for a tour that is geared towards your enjoyment, rather than the bottom line of the tour operator, I'd avoid BikeTours.com.
- What was the date of your tour?
- July 2024
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Denmark
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BikeTours.com staff reply from Jan July 17, 2024
We regret that your tour did not meet your expectations. We value all feedback and take customer service very seriously. We're so sorry if you felt our tone was condescending. We hoped the special maps we created for you would alleviate any concerns about being directed to the wrong hotel. We do take full responsibility for the accidental deletion of tracks (which occurred during an internal update). We remedied the situation within 20 mins, nevertheless it was not acceptable and I certainly empathize with your frustration. We would appreciate the opportunity to discuss this further with you. Above all, we hope you were able to bring home warm memories of your trip. Thank you.
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★★★★★ Richard Severson 10 months agoVery dissatisfied
· Danube Bike Path 8 Nights (Upscale Lodging)
Our trip was shortened due to previous rains which had damaged the trail and sections were closed. We were not informed of this issue until we had been biking for two days. We were unable to ride the final two days as the trail was closed.
We should have been notified of this situation prior to our leaving home. We would have cancelled the trip (we had trip insurance) and rebooked for next year. VERY disappointed in the way this information was withheld from us. It is a clear case of the bike touring company looking out for themselves and totally disregarding us, the customer.
Also, one member of our party had to cancel due to medical reasons. This information must not have reached the provider as 4 bikes were delivered and all hotels were expecting 4 people.
