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Client Favorites Bike Tour Reviews  page 42

  • (2/5) Mungo September 25, 2016

    Nice not to have to pack every day

    Amsterdam – Bruges by Bike and Boat – Princesse Royal

    Flat terrain, mostly bike paths and not having to pack and unpack are great advantages of this trip. The food and accommodations were better than expected. However, it is not recommended as a self-guided tour as the directions are not complete. Also, as a group tour with 35 people in a large pack makes it too cumbersome.

    What was the date of your tour?
    September 2016
    How many tours have you completed?
    10
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists
    Do you recommend this tour?
    No
    Countries included in this tour?
    Belgium, Holland
    Amsterdam to Bruges
    • 5/5 Value
    • 4/5 Included meals
    • 2/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 3/5 Scenery
    • 3/5 Ease of navigation
    • 1/5 Tour documents
    • 2/5 Local tour company services
    • 3/5 Route selection
    • 2/5 Guides (if applicable)
  • (2/5) Richard Rogers October 2, 2023

    Not as I had expected

    Provence by Bike and Boat

    Not expecting to ride as a group. The riding involved more road riding and realize that a leader was necessary. The riding in Southern France is not as developed as Central Europe.

    Countries included in this tour?
    France
    Provence by Bike and Boat
  • (2/5) shea214 November 13, 2016

    too much is too much

    Three Lakes Tour: From Geneva to Annecy

    This tour is quite lovely, but not at the level we expected. This is our 8th tour so we feel we get them by now. We like the unguided aspect, but they completely outsourced the work of actual directions to a machine. It is not an adequate substitution. The machine added at least 15 miles on the first day and was most frustrating. Please, give us actual directions AND MAPS. A silly little device is certainly helpful but should not be a substitute. And the distance and hills were definitely not Medium. This was proven out the first night by the guy who biked to the hotel (he likes extreme and he thought it was tough).

    What was the date of your tour?
    Sept2016
    How many tours have you completed?
    8
    Difficulty (actual vs. expected)?
    Somewhat harder
    Do you recommend this tour?
    No
    Countries included in this tour?
    France, Switzerland
    Three Lakes Tour
    • 4/5 Value
    • 4/5 Included meals
    • 4/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 4/5 Scenery
    • 2/5 Ease of navigation
    • 1/5 Tour documents
    • 3/5 Local tour company services
    • 3/5 Route selection
  • (2/5) May July 15, 2023

    First family cycling trip completed!

    Danube Bike Path 8 Nights (Upscale Lodging)

    Overall a satisfactory trip! The GPS is very useful for navigation. The hotels are great! Just on first day, we find that 2 of the 4 bikes are not fit. We have enter our age and height and has not been told specifically what kinds of bikes will be assigned. I found that they just give standard bikes for adult female and male disregard our height and age (Asians in average are shorter than Westerners.) The person, Robert, arrived for “bike fitting” was not helpful at all. He suggested my daughter to cycle 30km to their bike shop to change bike. When we asked him to call customer service, he said he didn’t have Wi-Fi. So, Eurobike send a staff without communication methods to help customers’ solve problems? Finally, Robert had to use my phone to call the CS number. And in the phone, he said we are “bla, bla, bla.” Is it the customers cannot voice their requests, even the bikes are not fit and customers have to take the risk of getting hurt or accident? and seems to Robert, customers’ requests are “bla, bla, bla..” And customers need to take the riding risk to go 30km to change bike? Later he mentioned it may need to charge EUR 50 per bike change if need to switch bikes in Passau. I have emailed biketour and I am grateful that next day the 2 bikes were changed without additional charges. In second day, Simon is much more helpful. Simon helps us do the testing & it works. Simon is v polite and helpful. Passau is the starting point of Danube cycle path. I feel strange that the outsource company does not have a bike rental centre there. This is our first family cycling trip and it did create stresses at the beginning. The outsource company probably need to have better communication with biketour.

    What was the date of your tour?
    July 2023
    How many tours have you completed?
    First bike tour
    Difficulty (actual vs. expected)?
    Somewhat harder
    Who is this tour suitable for?
    First-time bike tourists
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria, Germany
    Danube Bike Path
    • 3/5 Value
    • 3/5 Included meals
    • 2/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 4/5 Scenery
    • 4/5 Ease of navigation
    • 4/5 Tour documents
    • 2/5 Local tour company services
    • 4/5 Route selection
  • (2/5) Shirley Santucci October 11, 2024

    Disappointed

    Danube Bike Path 8 Nights (Upscale Lodging)

    Total lack of communication in not informing us that our biking would end 2 days early, which meant missing out biking through the Wachau valley . When I contacted Bike Tours that my husband was ill and could not make the trip. I should have been informed then that there were changes to the scheduled tour. The welcome meeting & bike fitting was a joke. There was absolutely no value in that 15 minute meeting. I had to adjust the handle bars myself and struggle through removing the battery for charging at the 1st two hotels that did not offer charging in the bike storage area. The electric bike itself was very good quality and comfortable to ride. The printed trip itinerary was easy to follow but did not offer much in the way of "do not miss" highlights along the way. In my opinion, only three of the hotels were worth the upscale category. I would not recommend this bike tour for anyone that has experienced quality bike tours previously.

    What was the date of your tour?
    September 26 to October 3
    How many tours have you completed?
    three
    Difficulty (actual vs. expected)?
    Much easier
    Who is this tour suitable for?
    First-time bike tourists
    Do you recommend this tour?
    No
    Countries included in this tour?
    Austria, Germany
    • 2/5 Value
    • 4/5 Included meals
    • 5/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 2/5 Scenery
    • 4/5 Ease of navigation
    • 4/5 Tour documents
    • 1/5 Local tour company services
    • 2/5 Route selection
  • (2/5) MM September 27, 2024

    Flood Trip

    Danube Delights: Biking through Four Countries

    We were bussed from Passau to Vienna to meet the boat, which never left port for the week due to flooding. All week we were told their was a possibility of leaving port, so there were days we had to stay around the boat to wait for details, which hampered our daily plans. It would have been better to just tell us up front we would be there all week, so our plans for the day could be made.
    The cruise director did everything he could to make the trip memorable, which is was, with the constraints he had.
    Breakfast's were fabulous, lunches provided were good! Dinners were a little lacking, but adequate. Drinks were fine, but more options for daily drink tickets would have been appreciated. The Vivienne was beautiful!

    What was the date of your tour?
    September 2024
    How many tours have you completed?
    1
    Difficulty (actual vs. expected)?
    Much easier
    Who is this tour suitable for?
    First-time bike tourists
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria, Germany, Hungary, Slovakia
    Danube Four Countries
    • 2/5 Value
    • 3/5 Included meals
    • 4/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 1/5 Scenery
    • 1/5 Ease of navigation
    • 4/5 Tour documents
    • 4/5 Local tour company services
    • 3/5 Route selection
    • 5/5 Guides (if applicable)
  • (1/5) Richard Severson October 9, 2024

    Very dissatisfied

    Danube Bike Path 8 Nights (Upscale Lodging)

    Our trip was shortened due to previous rains which had damaged the trail and sections were closed. We were not informed of this issue until we had been biking for two days. We were unable to ride the final two days as the trail was closed.
    We should have been notified of this situation prior to our leaving home. We would have cancelled the trip (we had trip insurance) and rebooked for next year. VERY disappointed in the way this information was withheld from us. It is a clear case of the bike touring company looking out for themselves and totally disregarding us, the customer.
    Also, one member of our party had to cancel due to medical reasons. This information must not have reached the provider as 4 bikes were delivered and all hotels were expecting 4 people.

    Countries included in this tour?
    Austria, Germany
    Danube Bike Path
  • (1/5) Sam Fleischacker July 16, 2024

    Denmark is great; BikeTours is not

    Royal Zealand and Copenhagen

    Are you looking for a tour company that will send you bike directions to the wrong hotels, follow that up with a condescending note when you complain rather than apologizing and correcting their mistake, book you in charmless corporate hotels way outside of the towns you're headed for, and delete your GPS tracks before your trip is finished? If so, this is the trip for you! If not, look elsewhere. My wife and I had some wonderful biking on this trip - but that's because of Denmark, which has beautiful and very well-marked bike trails everywhere (running through forests often), not because of BikeTours: indeed, we sometimes needed to correct the GPS tracks we were sent by the Danish markers, or by asking locals for help. Our previous experience on a self-guided bike tour, in France, was magical: with lovely, varied hotels in beautiful places at the end of each day, a well-crafted route accurately represented on the GPS tracks, and good help available by phone if we needed it (to be fair the Copenhagen representative of this local bike company, Sofia, was very friendly and helpful). This was a great disappointment after that. If you're looking for a tour that is geared towards your enjoyment, rather than the bottom line of the tour operator, I'd avoid BikeTours.com.

    What was the date of your tour?
    July 2024
    How many tours have you completed?
    2
    Difficulty (actual vs. expected)?
    Somewhat harder
    Do you recommend this tour?
    No
    Countries included in this tour?
    Denmark
    Royal Zealand & Copenhagen
    • 1/5 Value
    • 4/5 Bikes + equipment
    • 1/5 Hotels or boat
    • 5/5 Scenery
    • 2/5 Ease of navigation
    • 1/5 Tour documents
    • 3/5 Local tour company services
    • 4/5 Route selection
    • The bathroom in one of our hotels (the shower runs via the sink) - not sure how this hotel managed to eke out 3 stars ... (submitted by Sam Fleischacker)
  • (1/5) Amanda Jennings September 25, 2023

    Serious amounts of traffic

    Algarve Coastal Route

    This ride has you in a lot of heavy traffic and even on the motorway at some places. The ride takes you through heavily touristed areas and then areas with nothing. This country very much highlighted the haves and the have nots in the country. I did not like the ride, it wasn't worth all of the traffic that we had to deal with.

    What was the date of your tour?
    September 2023
    Difficulty (actual vs. expected)?
    As expected
    Do you recommend this tour?
    No
    Countries included in this tour?
    Portugal
    Algarve Coastal Route
    • 1/5 Value
    • 1/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 1/5 Scenery
    • 2/5 Ease of navigation
    • 5/5 Tour documents

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