Austria Bike Tour Reviews
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★★★★★ Thell John
Couldn’t do it
Classic Vienna Bike Tour
Terrible rain and wind. Didn’t cancel 24 hours in advance so had to eat the fee
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
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★★★★★ Kenneth Moffat
The scenery was great the bike company very poor
Innsbruck to Lake Garda Across the Southern Slopes of the Alps
The bikes should be delivered to the hotel we are assigned to.
No one reviewed the tour nor did we get a bike fitting.
The group should all stay in the same hotel. We do not want separate hotels.
There was more than one occasion when the hotel did not have all of us booked in the hotel.
The bike tools were not adequate to fix some of the bike issues we had.
None of us would use this company again.
I should mention the liaison person Penelope was very nice.
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★★★★★ Melissa Barney
Biking in Italy in June
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
I will not be recommending this trip or your company to anyone. The App was awful: only intermittently in English (otherwise in German) and when I gave 'feedback' I got no response; the App intermittently stopped working and I had to turn my phone off and on to re-boot; the App ATE UP my phone battery (a relativley new iPhone 13 with an otherwise long battery life); any highlights mentioned in the App along a particular day's travel was only a link to something that required internet or phone service (this is ridiculous; this link should have taken me to text within the App just as every other self-guided tour does within their App). The written paper description was poorly done - for some cities the description was how to 'get' into a city and other times the city/town mentioned was only a landmark of progress but this was very confusing. The pedometer on the bike did not work after the first three hours of the 7 day trip. The bikes were way too heavy; surely there is a way to make a durable bike that is at least 2 to 3 kilos lighter. Getting the bike and getting a safety helmet were in different cities!! I would ask for some of my money back if I thought this was possible as I was very disappointed in the trip.
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★★★★★ Heather Batchelor
Hail, lightning and rain
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
Didn’t get to do the trip because of terrible weather and the idea of sitting in a hotel room until 6pm without any luggage.
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★★★★★ Eric
Lackluster field tour!!
Vienna to Budapest (Classic)
Hate to be the negative Nelly,but this tour was nowhere near where i'd hoped it to be...It really shouldn't be listed as a Danube River tour,as the only day i saw the river all day,was the last.Several days of riding through corn and sunflower fields on unmarked trails with poor direction. Let me be clear,I chose to follow the map and directions given,as I had no cell phone service in Europe. The last tour I did was Prague to Dresden.Clearly marked trails,with a GPS that wasn't great,but sufficient. Apparently I got my hopes up too high after that one.Spent most of my time checking and double checking Km markers in the guide Vs. Km markers on the bike. Not the relaxing ride I had hoped for.I,along with several other riders,spent some extra time looking for the actual trail. I was watching many people do the same as me...looking for the trail!! Too many unmarked junctions,this trail is really undeveloped in this part of Europe,which was unfortunate-this is what i went for,the ride.A lot of off road time,which would be fine,if I wasn't so busy checking and double checking maps.Really stressful when it should've been relaxing. The positive is the towns were great,the hotels were all very nice,the bike was better than I expected and handled everything-including the off road,and my luggage was always where it was supposed to be.I just so badly wish the ride would've been more relaxing....As i said when i began-the last day of the tour was what I had hoped for the whole length of the tour,relaxing and enjoyable.Unfortunately,it was the only one...
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★★★★★ Mama
Danube family bike tour???
Danube Family Tour 7 Nights
This trip did not turn out to be anything like we expected. Although the hotels and the scenery were beautiful the support from The Bike Company was useless. When a child with a temp of 104 needed a hospital they had no suggestions on where to go or how to get there. The maps they provided were useless and the directions given to us on the first night we're completed in about 20 minutes. The bikes were inconsistent some had water bottle holders some not. The day at the spa although nice contain total nudity. American children aren't used to that. The Farm Hotel turned out to be 3 goats. The bike ride into Venice was four miles of City biking. bike trails in Vienna are gorgeous but not particularly child friendly. The Danube bike paths all though lovely contained many areas where the speed limit was 70 kilometers an hour. We had seven and 10 year old children riding.The bike support was not given by the tour company but by another tour company. Support really meant they just transported our luggage. This would have been a beautiful ride for adults and teenagers. Not young children. the maps need to be completely redone.
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★★★★★ John Zimmerman
Washout
Danube Bike Path 7 Nights (Classic)
So I picked the worst possible week to do this, the trip was canceled by the tour company after 2 days because of flooding. I'm still waiting to hear from them. The bike was very nice, it had fenders, which came in handy in the steady rain I biked in the 2 days I was on the tour. The path was well marked, almost all that I was on was paved. One downside was because of the rain, the restaurants along the trail were closed, so when I most needed a hot drink, none were to be found. I couldn't use the turn by turn app because of the rain, but the trail guide book was very nice, and the directions were easy to follow. Conclusion, September is not a good month to do this, it was around 50 degrees the entire time I was on the cycle path. I want to attempt this again, there is a 99 percent chance that the weather will be better.
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- this was the first one
- Difficulty (actual vs. expected)?
- Much easier
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens, Families with young kids
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany
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★★★★★ Richard Severson
Very dissatisfied
Danube Bike Path 8 Nights (Upscale Lodging)
Our trip was shortened due to previous rains which had damaged the trail and sections were closed. We were not informed of this issue until we had been biking for two days. We were unable to ride the final two days as the trail was closed.
We should have been notified of this situation prior to our leaving home. We would have cancelled the trip (we had trip insurance) and rebooked for next year. VERY disappointed in the way this information was withheld from us. It is a clear case of the bike touring company looking out for themselves and totally disregarding us, the customer.
Also, one member of our party had to cancel due to medical reasons. This information must not have reached the provider as 4 bikes were delivered and all hotels were expecting 4 people.
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★★★★★ May
First family cycling trip completed!
Danube Bike Path 8 Nights (Upscale Lodging)
Overall a satisfactory trip! The GPS is very useful for navigation. The hotels are great! Just on first day, we find that 2 of the 4 bikes are not fit. We have enter our age and height and has not been told specifically what kinds of bikes will be assigned. I found that they just give standard bikes for adult female and male disregard our height and age (Asians in average are shorter than Westerners.) The person, Robert, arrived for “bike fitting” was not helpful at all. He suggested my daughter to cycle 30km to their bike shop to change bike. When we asked him to call customer service, he said he didn’t have Wi-Fi. So, Eurobike send a staff without communication methods to help customers’ solve problems? Finally, Robert had to use my phone to call the CS number. And in the phone, he said we are “bla, bla, bla.” Is it the customers cannot voice their requests, even the bikes are not fit and customers have to take the risk of getting hurt or accident? and seems to Robert, customers’ requests are “bla, bla, bla..” And customers need to take the riding risk to go 30km to change bike? Later he mentioned it may need to charge EUR 50 per bike change if need to switch bikes in Passau. I have emailed biketour and I am grateful that next day the 2 bikes were changed without additional charges. In second day, Simon is much more helpful. Simon helps us do the testing & it works. Simon is v polite and helpful. Passau is the starting point of Danube cycle path. I feel strange that the outsource company does not have a bike rental centre there. This is our first family cycling trip and it did create stresses at the beginning. The outsource company probably need to have better communication with biketour.
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★★★★★ Shirley Santucci
Disappointed
Danube Bike Path 8 Nights (Upscale Lodging)
Total lack of communication in not informing us that our biking would end 2 days early, which meant missing out biking through the Wachau valley . When I contacted Bike Tours that my husband was ill and could not make the trip. I should have been informed then that there were changes to the scheduled tour. The welcome meeting & bike fitting was a joke. There was absolutely no value in that 15 minute meeting. I had to adjust the handle bars myself and struggle through removing the battery for charging at the 1st two hotels that did not offer charging in the bike storage area. The electric bike itself was very good quality and comfortable to ride. The printed trip itinerary was easy to follow but did not offer much in the way of "do not miss" highlights along the way. In my opinion, only three of the hotels were worth the upscale category. I would not recommend this bike tour for anyone that has experienced quality bike tours previously.
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★★★★★ Carol Bly
Not what hoped for. Poor directions. Unsafe routes and not well marked.
Tauern Bike Path (Krimml-Passau)
Loved quiet rides in country and thru villages but dangerous conditions were not marked due to recent storms. We should have been notified and got onto dangerous routes.
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★★★★★ frank vaughan
More of a boat trip than a bike trip
Danube Discovery: Bike and Boat through Enchanting Capitals
We have been on 4 boat and bike tours. This was not a favorite. The boat company charges additional fees for anything- $15 daily fee for internet, $3.50 for a bottle of water, and $5+ for alcohol. They cover a long distance on the boat, so you do not have much time to ride the bike. When you do, it is a stringent timeline- off the ship at 9 am and meet the boat at 2:30 or you will miss the boat. It does not give you much time to look around. They have strictly enforced assigned seating at breakfast and dinner so it minimizes the chances of meeting other people. The guide was not very nice and did not ride the trails. They were covered in places with 4-6 inches of mud from the recent flooding and many were unrideable. Then the guide got mad when we returned to the boat covered in mud. The extra tours they sell were expensive and ok, but the guide on the Vienna tour left 2 of our group behind so they had to find their way back. The maps provided were ok, but somewhat confusing, and the briefing by the guide was rushed and not helpful. It's a German boat with German food and lots of retired Germans. There is nothing wrong with that, but many of them did not go on the rides described but just used the trip as a cheap river trip with some side rides.
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★★★★★ Debra Miller
A Bit Disappointing
Danube Bike Path 7 Nights (Classic)
Cycling along a paved path along the Danube was relaxing for our group of four. Day three was truly beautiful with cobblestone roads and colorful houses in the villages. Wish we had gone earlier in the year as many restaurants and shops were closed for the season.
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★★★★★ Ron S
Classic
Vienna to Budapest (Classic)
Nice hotels. Great company rep. (Joseph ) Lousy route. Too many dirt trails including one which may have been a garbage dump.l Less than twenty five percent of the route was along the Danube. The signage was not good. I have run four trips thru Bike Tours but this one is not a winner. All the others were great. One participant who had a patellar injury rented an electric assist bike but the battery pack did not hold charge very long. We had additional niggling bike problems.
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★★★★★ GregR
Too much highway biking
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
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★★★★★ diane g
Salzburg to Salzburg has fantastic scenery but directions provided are unbelievably poorly developed
Tauern Bike Path (Salzburg-Salzburg)
Salzburg to Salzburg over 6 days is higher than a level 2. The terrain is hilly. I do not recommend this self guided tour because the german-speaking outfits they contract with provide totally inadequate self-guiding instructions. They do not know what a cue sheet is. They do not provide any directions as to north, south, east, west; they do not provide any street names. AND, the directions in English are very obviously translated very poorly from the German. In addition, there is no way to find your hotel once off the bike path. You have to depend upon good route finding skills for this hotel finding as well as the entire trip. We had this same experience with bike tours.com 7 years ago and thought they might have gotten better at directions. We gave bike tours feedback at that time, and our friends gave feedback on their german-speaking directions on their self-guided tour, and nothing changed. Hence I am writing this review without making a customer complaint becaue I do not believe bike tours will fix this problem. AND, THIS TOUR REQUIRES ONE TO CONSULT 3 SETS OF INSTRUCTIONS THROUGHOUT THE TRIP. 2 sets of friends had exactly the same experience. 2 stars are for getting our luggage to each hotel before we arrived; and the hotels were gracious and accommodating.
- What was the date of your tour?
- September 2016
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria
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★★★★★ Sequoia
Not quite the Danube River Trip we expected
Vienna to Budapest (Classic)
Too much of the trip was off the river, and off trails. Going through corn fields was not our favorite. Dams should be called levees. The route through Budapest on sidewalks was difficult, too busy with trucks and traffic. It is not a bicycle friendly city. Hotel could have been closer to the river. We would recommend 2 nights in Bratislava, there is so much to see there. Add another day to sleep over in Hainburg. We loved the hotel in Vienna. We recommend the lower trail through the National Park on day one, to go swimming!!! The day one detour was difficult because of traffic, maybe there's a walk around the detour on bike path instead of so much road. We loved Gyur. Three days were totally off the river. We enjoyed the ferry rides very much. The last two days were on the river and were the best days.
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★★★★★ MM
Flood Trip
Danube Delights: Biking through Four Countries
We were bussed from Passau to Vienna to meet the boat, which never left port for the week due to flooding. All week we were told their was a possibility of leaving port, so there were days we had to stay around the boat to wait for details, which hampered our daily plans. It would have been better to just tell us up front we would be there all week, so our plans for the day could be made.
The cruise director did everything he could to make the trip memorable, which is was, with the constraints he had.
Breakfast's were fabulous, lunches provided were good! Dinners were a little lacking, but adequate. Drinks were fine, but more options for daily drink tickets would have been appreciated. The Vivienne was beautiful!
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★★★★★ Anne Temple
Beautiful but given bike with defective wheel and inadequate spares/pump
Innsbruck to Salzburg: Through the Alps Along River Cycle Trails
The ride is beautiful, hotels very comfortable with pleasant employees and great breakfast. Our rating would be higher except for our experience with one bike and the repair kit provided by the operator in Innsbruck. Also, if you are not familiar with Garmin, be sure you have a good alternative.
We had two flats in the same place on the inner seam of the back tire. We understand that tire changes were our responsibility and were prepared to handle them. We were provided with only one spare, no co2 cartridge because the operator was out of the attachment needed to use them, and a small inefficient pump. The advice given to us if we were to get a flat was to change the tire, pump it up as best we could with the inefficient pump and then go to a service station where we could then fill the tire up to its required PSI. This is a rural route with few service stations and much time was wasted.
The morning after the first flat we spent a couple of hours locating a bike shop that was open (tried 3) that had the right size spares. In addition we purchased a better pump which we were very glad to have with the second flat. That second flat occurred on the ride to Lofer. A biker who helped us noted that we didn’t have enough tread (profile) on the tires and we were lucky we hadn’t had rain.
Helmut was unable to provide a different bike for the last leg into Salzburg. Rather than spending the time finding a new back tire to buy and thus getting a much later start that we were comfortable with, we elected to take transport to Salzburg.
A special thanks to Helmut for his responsiveness and assistance.
- What was the date of your tour?
- September 2024
- Countries included in this tour?
- Austria
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★★★★★ Linda Cooper
Made the most of being stuck at the dock.
Danube Delights: Biking through Four Countries
An act of nature meant that the boat never left the dock. The company made a point to provide activities and bike routes for 7 days in Vienna. Bike Tours was non existent when it came to communicating the changing conditions before the tour started.
