Austria Bike Tour Reviews (page 2)
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★★★★★ PAULINE MOENCH 7 months agoTRIP OF DREAMS THAT FELL FAR SHORT
· · Danube Delights: Biking through Four Countries
Not much to say here since our boat never left the dock. Our host, Lesley, was a peach and completely competent. If not for him, we would have left on day two. My biggest disappointment was only having bus tours to Budapest and Bratislava. I would have appreciated a little creativity added in to take us to a couple more places. The tour people were awful with their communication, telling us for three days in a row that we might leave when we knew we were going nowhere. The crew was great, the food was not the greatest, but no complaints. I have a special diet that they were over the top accommodating of. You drastically need to improve your beverage packages—not enough provided for the $$$ we paid up front. 498 euros for the two of us when we wound up spending most of our day off the boat was out of line. If we had been cycling every day, I would not have purchased a package, considering you did not include what are everyday cocktails in the USA, like Manhattans.
For the rooms, rather than having that dopey pull-out at the end of the bed, leave that area under the bed open for luggage storage. Also, get rid of the carpet. Beds were very comfortable. We would have liked to have left our sliding door open a bit. Some kind of stop at the base so they can be open six or eight inches would have been appreciated. I’m sure the daily bike routes would have been great if we had been able to utilize them.
- What was the date of your tour?
- SEPT 2024
- How many tours have you completed?
- 0
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Hungary, Slovakia
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BikeTours.com staff reply from jan October 1, 2024
The epic storm that hit during your trip effected 100s of our guests. The people on the ground were left in a very very difficult situation and we apologize for any inconvenience this caused. Unfortunately we cannot control the weather. Thanks for your business and we hope you travel with us again.
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★★★★★ James Hutcherson 7 months ago
Flood of decades
· · Danube Delights: Biking through Four Countries
Can’t change the weather. Boat crew and food was excellent. Everyone tried their best to make the trip as good as they could. Kudos to all involved. Bikes were excellent and well maintained.
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★★★★★ Mary Schmidt 7 months ago
Unable to review as the Vivienne never left port in Vienna - Please contact me. I would have loved to have been able to review.
· · Danube Delights: Biking through Four Countries
Dear Team at BikeTours.com,
I hope you all are doing well. I am writing regarding my recent river cruise, Danube Delights aboard the Vivienne on September 15, which unfortunately was impacted by flooding, causing the cancellation of several key ports of call and remained docked in Vienna for 7 nights. While I understand that weather conditions are beyond anyone’s control, missing out on many destinations left me disappointed, as I had been looking forward to the full experience. My husband and I had been planning this for over a year and celebrating our 40th Wedding Anniversary.
Our cruise director did his best to keep the passengers entertained and informed but was getting very mixed messages from someone. It started the first day in Passau with the hired transportation did not have a concrete deportation location. It was 2:30pm before we were even contacted to tell us to go to the bus station and we would be transported to Vienna. After boarding the Vivienne we were told that we would be docked in Vienna for a couple of days and for those interested we could take the bus to Budapest and Bratislava on the next two days. It was a very long bus ride but a nice trip to both.
Starting on Wednesday, day 3, we were then told we MAY leave every evening, so we needed to be back on boat at 5 or maybe a different time and were not able to take any extended excursions due to the possibility of debarking. Thursday we were led to believe we may leave later in the night. Then Friday, we were instructed to be back on the boat at 11:00 am because we might leave. It was determined after we came back that we were not going to be able to leave. We would have loved to have taken the train to visit another location Wednesday - Friday. The last day, Saturday, was the worst, we had to sit on the boat because there would be announcements at 9:00 am, then stay on because we might leave at 11:00am, then wait again until after 1:00pm and then there was a decision to let us off. It was obvious the boat wasn’t going anywhere due to the 24 hours it would have taken to cruise back to Passau and there was another cruise scheduled. Also, we were extremely far back in the line of boats that would have moved before us.
Given these unforeseen circumstances, I am inquiring about a future cruise credit (FCC) toward another cruise or a refund. We were so excited to do our first River cruise as a way to travel and have the ability to bicycle and I would love the opportunity to schedule another boat/bike cruise and fully experience the journey.
I appreciate your understanding and consideration of this request, and I look forward to your response.
Sincerely,
Mary Schmidt- What was the date of your tour?
- September 15, 2024
- How many tours have you completed?
- This would have been our first but can't count due to not leaving port.
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Hungary, Slovakia
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★★★★★ Joann Schmidt 7 months ago
Not what I was expecting
· · Danube Delights: Biking through Four Countries
Our river/bike cruise turned into a floating hotel in Vienna. Our boat never left the dock all week because of historical flooding on the Danube. The boat and cruise personnel were all fine but just wish we could of actually seen something of the countries we were hoping to see on the river. Not sure if I would ever sign up for one of these again.
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- just this one
- Countries included in this tour?
- Austria, Germany, Hungary, Slovakia
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BikeTours.com staff reply from jan October 7, 2024
The storm that hit your area during your trip effected 1000s of travelers and overwhelmed our local partners and ground crews. Our apologies but we cannot control mother nature. Thanks for your business and we hope you'll give us another chance!.
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★★★★★ William McGill II August 3, 2022Lake Constance Up Scale Lodging- +’s and -‘s
· Lake Constance Bicycle Path (Upscale Lodging)
We enjoyed the scenery, weather, bikes and the people we met on the trail. The local bike company provided maps and directions were lacking organization, accuracy and specific detail for our trip. As an example they did not include directions to the route from the starting hotel nor to the ending hotel. One of the “upscale”hotels was far from the lake in an area with undeveloped, unkempt grass like a vacant lot. Only after painful and time consuming negotiation did the local bike company agree to deliver the bikes to our starting hotel. We previously took a Danube and Mosel upscale lodging bike tours and received great customer service from the local bike companies. I recommend that until the local company selling this tour significantly improves its customer service Bike Tours stop selling this tour.
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Mychelle October 29, 2019
Do Your Research
· Lake Constance Bicycle Path (Upscale Lodging)
My husband and I did the Lake Constance Self Guided bike tour. When we arrived at our hotel we dropped off our bags and we took a taxi to the bike company to pick up our bikes (per our instructions). We were greeted by a man that spoke only German. The maps and instruction he gave us were not clear (some of them were in German as well). The monitor on the bike was not in English (he got a translator over the phone to help him change it). I had upload the suggested Bike app on my phone ahead of time with the trail map but it would not work once we arrived. The first 24 hours of our trip did not go smooth (prior to our ride). I ended up going to the Visitor's Center in town and found someone that spoke English to walk me through the route. I got a much better trail map from them as well. Once we got through the hump of what we felt was very poor planning on the part of this company everything else went well. The hotels were wonderful, the bike trail was breathtaking, the weather was mostly sunny (a little rain) and the trail is well marked. I emailed this company during our trip to let them know about our problems and they were little help.
- What was the date of your tour?
- June 2019
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with young kids, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ pmr52 July 11, 2019
· Lake Constance Bicycle Path (Upscale Lodging)
- What was the date of your tour?
- 24 june - 1 july
- How many tours have you completed?
- 7
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Linda Cooper 6 months ago
Made the most of being stuck at the dock.
· · Danube Delights: Biking through Four Countries
An act of nature meant that the boat never left the dock. The company made a point to provide activities and bike routes for 7 days in Vienna. Bike Tours was non existent when it came to communicating the changing conditions before the tour started.
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★★★★★ Anne Temple 7 months ago
Beautiful but given bike with defective wheel and inadequate spares/pump
· Innsbruck to Salzburg: Through the Alps Along River Cycle Trails
The ride is beautiful, hotels very comfortable with pleasant employees and great breakfast. Our rating would be higher except for our experience with one bike and the repair kit provided by the operator in Innsbruck. Also, if you are not familiar with Garmin, be sure you have a good alternative.
We had two flats in the same place on the inner seam of the back tire. We understand that tire changes were our responsibility and were prepared to handle them. We were provided with only one spare, no co2 cartridge because the operator was out of the attachment needed to use them, and a small inefficient pump. The advice given to us if we were to get a flat was to change the tire, pump it up as best we could with the inefficient pump and then go to a service station where we could then fill the tire up to its required PSI. This is a rural route with few service stations and much time was wasted.
The morning after the first flat we spent a couple of hours locating a bike shop that was open (tried 3) that had the right size spares. In addition we purchased a better pump which we were very glad to have with the second flat. That second flat occurred on the ride to Lofer. A biker who helped us noted that we didn’t have enough tread (profile) on the tires and we were lucky we hadn’t had rain.
Helmut was unable to provide a different bike for the last leg into Salzburg. Rather than spending the time finding a new back tire to buy and thus getting a much later start that we were comfortable with, we elected to take transport to Salzburg.
A special thanks to Helmut for his responsiveness and assistance.
- What was the date of your tour?
- September 2024
- Countries included in this tour?
- Austria
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★★★★★ Larry Cady August 5, 2022Great route but TERRIBLE directions
· Innsbruck to Lake Garda Across the Southern Slopes of the Alps
The good things about the Euro Cycle tour were:
1. Very nice route through the Italian Tyrol
2. Generally very nice hotels.
3. Bike were adequate but so-so quality. On other tours I have had better quality bikes.The BAD thing - Directions were very poor. The main problem was there were no turn by turn directions to the hotels. This is standard on other tours. The printed directions routed you into the center of a town and then stopped. You were given the address of the hotel, but not directions on how to get there. Sometimes we were given a map of the town, but not always. We ended up using Google Maps on our phones to get the hotels. In one town (Maran), the hotel was well away from the town center and difficult to find. We spent a lot of time tracking it down.
I would not take a Euro Cycle tour again. Other tour companies you represent are fine and I intend to take more tours - but not with Euro Cycle.
- What was the date of your tour?
- May 2022
- How many tours have you completed?
- 4
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Italy
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BikeTours.com staff reply from kirsten August 8, 2022
We're happy to hear that you enjoyed your bicycle route for Innsbruck to Lake Garda! We appreciate your feedback on all aspects of the tour and will be sure to get in touch with our partner regarding equipment upgrades and clear directions for the future. We hope to see you traveling with us again soon!
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★★★★★ Cathy Hendrie September 23, 2023
Innsbruck to Lake Garda
· Innsbruck to Lake Garda Across the Southern Slopes of the Alps
There should be a company representative present when the bikes are delivered
Our 10 person group was divided between 2 hotels …..this should never happen…we travel as a group for a reason….to enjoy our time together…also the notification sent was inadequate -
★★★★★ Horned Frog June 4, 2019Fun time... but
· Lake Constance Bicycle Path
I enjoyed the tour a great deal, but the route instructions were sketchy at best, and the bike weighed only slightly less than a Sherman tank.... which would not have been much of a problem except that the route had more hills than expected. The hotels selected were all very nice.
- What was the date of your tour?
- 21 May
- How many tours have you completed?
- 4
- Difficulty (actual vs. expected)?
- Somewhat harder
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Richard Sany 9 months agoNice Scenery
· Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
We have been on a previous biketours.com offered ride in Austria and had certain expectations. The scenery was great but the navigation maps (especially digital) were lacking. The app for navigation and it was not responsive enough for making correct turns. I downloaded the digital files and tried to load them onto a ride app, Ride With GPS, but the files were so disorganized I had to completely re-trace the route for the 3 of the days we rode. Unlike a previous reviewer, I think the last day route from Gradisca d'Isonzo to Treiste was not that treacherous, probably because we took the more hilly alternate route through the countryside. Not very many cars and the rest were respectful of bikes on the road. I was very glad I had a triple front chain ring though because I was in the lowest gear on many hills (my wife had an ebike and met me at the top of every hill :-) ).
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★★★★★ Susan Radtke 10 months ago
First time with a company organized bike trip
· Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
My husband and I have done a fair amount of biking in the U.S. and in Europe and this was the first time we used a company to plan and support the trip. The good: Some of the hotels that were booked were terrific - especially in the more rural places. The navigation app when it worked was really useful and when it didn't work it seemed to be more of an issue with our phones than the app itself. There was confusion over the timing of our bus transfer over a mountain pass and the woman at the help center worked really hard to sort it out. Also, the luggage transfer was always efficient. The not so good: The bikes were pretty beat and heavy. We had to have one replaced. Although the directions said we would have at least one handlebar bag per room, we had none. Also, we understood that we would have a handlebar mount for a phone and would have brought one from home had it been more clear that we would not. The worst thing was our final day biking into Trieste. The route put us on a road that was absolutely harrowing - no shoulder at times, fast moving traffic including busses and trucks. It felt decidedly unsafe and I would never have put cyclists on such a route. So all in all, we had a good time and saw some beautiful country but moving forward we decided we would go back to planning our own trips where we have more control over the quality of the bikes and the route, plus obviously it's cheaper to do the planning yourself.
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★★★★★ Scott Jacobson 6 months agoSwiss crown bike tour
· · Danube Experience Bike and Boat Passau-Vienna-Budapest-Belgrade-Iron Gates-Passau
Due to captain error, and running the boat onto a sandbar, we weren’t able to see the Iron Gates. Very upsetting since that was the main purpose of paying for this trip. Due to captain error, didn’t dock in Passau, long bus ride to train station. Amwater ways went to Iron Gates same day we were supposed to. Next time, I will go with that boat tour.
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★★★★★ Bryan October 5, 2017Austria Bike Trip
· Danube Bike Path 8 Nights (Upscale Lodging)
This was the second bike tour that we have completed; and compared to the first tour, this one felt like the local tour operator was more of a logistics company. The route was spectacular, I feel like we could have maximised the experience if we had more information, particularly when it comes to different options along the route. On several occasions we either ran out of time to see things later in the day, or arrived at the hotel around lunch time because we didn't know where we should be budgeting our time. During our Portugal trip, our local contact, Nuno, was incredible, speaking with us several times a day to ensure that we were getting the most out of the experience - this time we were flying blind on our own.
- What was the date of your tour?
- 25 Sept - 5 Oct
- How many tours have you completed?
- 1 other
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany
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BikeTours.com staff reply from Brittany October 6, 2017
We really appreciate your detailed review! We'll work with our operator partner on adjusting the daily recommended stops to maximize time for future clients. We hope to help you plan another tour in the future!
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★★★★★ Ricardo Hein November 7, 2022Nice biking vacation
· Danube Cycle Path Passau – Budapest
The Danube is beautiful and the Austrian portion is beautiful. After Vienna it turns flat and less developed. The opportunity to share with people is limited by the places to stay, I didn't like to stay away from the towns in isolated guest houses, when guest homes were available in small towns.
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★★★★★ Pedals August 8, 2017Great and not so great
· Tauern Bike Path (Krimml-Passau)
Having just come off 2 weeks biking in France we had something to compare this trip with.
The first 3 days or so were magic - lovely views, fantastic track surface and finally cool weather. The accommodation was great,especially after we were upgraded twice, and can be recommended.The bike gear was top class but my bike however was not. Euro Velo bike hires have to realise that the standard puffy commuter seat they supply are not comfortable for guys used to proper bike seats - enough said. Also on the second day when I went to use the smallest front chain ring it turned out that 2 of the mounting bolts were missing and it got wrecked so one third of my gears were gone. Managed to get this repaired after a couple of days but wasn't really satisfactory. This should not happen!
The directions and maps hardly ever match up completely on these type of trips but we were certainly not happy to discover at the end of a long hot day that the instructions for the approach to Salzberg were in fact for someone coming from completely the opposite direction - a victim of cut and past to be sure, as was the odd paragraph still in Austrian, but this should have been edited properly. A shame as the general standard of the material presentation was of a high quality.
Be aware if you want to do this trip that the last few days are along the stop bank beside the river and are boring - very little in the way of scenery and culture. Next time we will detour inland.
Sorry but overall a 3 star effort.
Warning - in case you may be considering a taxi ride from Innsbruck to Krimml to start your trip make sure that the driver is legitimate. Ours was a temporary fill in, had not driven out of town for 4 years and was a thoroughly unsafe driver. Much too fast and I suspect maybe on something. He almost ran off the road a number of times and clipped the inside kerb a couple of times . Haven't been so scared in our lives as passengers apart from jeep trips in Nepal and Pakistan. This should not happen in a first world country and if it had been practical solution we would have got out and walked!!
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★★★★★ Diane Griffin November 21, 2023
Disappointing - don't go during shoulder season
· Danube Bike Path 7 Nights (Classic)
I've done four self-guided trips and this trip was my least favorite. The marketing material pitches "storybook villages" but most days are spent riding through corn fields. The hotels were outside of towns and hard to walk to restaurants. Because it was shoulder season, there were very few restaurants open.
First day's hotel was outside of town and front desk advised that we go to the mall for lunch. Fortunately we found a fun restuarant down on the river. The initial meeting with the bike company was disorganized and very brief. He barely talked about the tour, he didn't have tools to swap out pedals, there were too many of us attending the meeting and he said he didn't have time to answer questions - only 60 minutes alotted. We asked for spare tubes for the two road bikes but never got them. Skinny tires get flats!!
The "castle" we stayed in one night was not nice. It was clearly getting renovated - the rooms were nice but there were only five rooms. The property was overgrown and rundown, and with only five rooms it felt very creepy and unoccupied.
Breakfast at the castle - no protein - no eggs, no yogurt. We're on a bike tour and need energy! No fruit, no granola. Breakfast was just six slices of cucumbers, 10 cherry tomatoes, hard rolls, deli meat/cheese. Bar wasn't open for post-ride beer/wine.
Donauhotel Letternof - 11k from Enns, very remote, had to walk to a campground for food. Closest restaurant is cash only, need reservations. Front desk tried to make res but couldn't get through. The ONLY local taxi was working in Linz, not available for us. It was due to rain very hard. Hotel loaned us umbrellas and we went back to the campground for dinner.Day 3 - arrived at Cafe Braun (the meeting point) at 4:30 and called for shuttle (runs 3-6pm) told to go to a camping store(?) and get the bus as they don't have anyone to pick us up. One guy in our party was willing to make the 3k very steep climb to get us a ride. This hotel was nice but since it was past high season everything in this cute village was closed. Only one restaurant was open.
Last day - Vienna - hotel was so far from center city and far from anything interesting. Very long and confusing ride through busy city. Very limited restaurants. Shortest riding day and yet our bags didn't arrive until 5pm. -
★★★★★ Jan 2018 September 24, 2018Beautiful bike tour through Austria !
· · Danube Discovery: Bike and Boat through Enchanting Capitals
Our room on the ship had a broken thermostat so we were freezing most of the time...the food was good but we wanted more green veggie salads..the tour guide was very hard to understand, but the bike baths were smooth and mostly flat, so the biking through little villages was unforgettable!!!