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Primarily Bike Paths Tour Reviews  page 54

  • (1/5) Richard Severson October 9, 2024

    Very dissatisfied

    Danube Bike Path 8 Nights (Upscale Lodging)

    Our trip was shortened due to previous rains which had damaged the trail and sections were closed. We were not informed of this issue until we had been biking for two days. We were unable to ride the final two days as the trail was closed.
    We should have been notified of this situation prior to our leaving home. We would have cancelled the trip (we had trip insurance) and rebooked for next year. VERY disappointed in the way this information was withheld from us. It is a clear case of the bike touring company looking out for themselves and totally disregarding us, the customer.
    Also, one member of our party had to cancel due to medical reasons. This information must not have reached the provider as 4 bikes were delivered and all hotels were expecting 4 people.

    Countries included in this tour?
    Austria, Germany
    Danube Bike Path
  • (5/5) Joseph Rinaudo October 10, 2024

    Beautiful scenery, very enjoyable trip

    Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps

    Excellent accomodation and breakfasts. Very responsive to sms. Excellent new bikes. Great staff. Marco and Neva went out of their way to ensure we had a great day when we transferred one wet day. No criticisms. Five stars in all areas. Thank you Bike Tours.

    What was the date of your tour?
    September 2024
    How many tours have you completed?
    Two
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    Solo travelers, Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Italy, Slovenia, Austria
  • (5/5) Bruce Muir October 10, 2024

    Cycling in heaven

    Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps

    Totally awesome riding with great navigation aids, awesome scenery and diversity of terrain, countryside, culture and cuisine

    Countries included in this tour?
    Italy, Slovenia, Austria
  • (5/5) Christine Ritson October 10, 2024

    Fabulous trip!

    Lake Constance Classic (11-nights)

    It was a great way to travel to see the beautiful country side and small towns with friends. The accommodations and breakfasts were always good. The only issue we had being a self guided tour was the information given in the guide book was sometimes not clear and found ourselves lost a few times. We did not receive the gps track. Luckily we had some data on our phones and good navigators. Overall a fabulous trip!

    What was the date of your tour?
    September 2024
    How many tours have you completed?
    2
    Difficulty (actual vs. expected)?
    Somewhat easier
    Who is this tour suitable for?
    Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria, Germany, Switzerland
    Lake Constance Classic
    • 4/5 Value
    • 4/5 Included meals
    • 4/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 3/5 Ease of navigation
    • 3/5 Tour documents
    • 4/5 Local tour company services
    • 4/5 Route selection
  • (4/5) David Klaeser October 10, 2024

    Danube River Tour

    Vienna to Budapest 5-nights (Active)

    Initial communications with BikeTours was challenging due to not knowing there was an 8 hour time zone difference. The hotel in Bratislava was located several km from the bike trail and it was difficult to navigate through town to get there plus staff were not friendly. Directions to this hotel in the app would have been helpful. The hotels in Gyor, Estergom and Budapest were easier to get to and had excellent service. The trip app was easy to use and provided lots of good information. The bikes were ok. A water bottle holder and phone holder on handlebars would make navigation safer and easier.

    What was the date of your tour?
    September 2024
    How many tours have you completed?
    10
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists, Solo travelers, Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria, Hungary, Slovakia
    • BikeTours.com staff reply from Jan November 12, 2024

      Apologies for the delay in communication and thank you for your review. During the week we have sales and support folks online globally 24 hours a day. Sometimes a booking - or support there of - falls outside of the desired time zone if we are really busy. Unfortunately the time during which you traveled is our busiest travel month hence the breakdown. Having said that, we are actively working on streamlining this process further. Thanks for your business and have a wonderful holiday season.

    Vienna to Budapest 5-nights
    • 5/5 Value
    • 5/5 Included meals
    • 3/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 4/5 Scenery
    • 4/5 Ease of navigation
    • 4/5 Tour documents
    • 5/5 Route selection
  • (4/5) Amy Lynch October 10, 2024

    It was very nice but flooding kept us from boating on the Danube.

    Danube Delights: Biking through Four Countries

    Vienna Austria was amazing. It’s a beautiful and friendly city. We saw many of the sights and enjoyed it so much.

    What was the date of your tour?
    September 2024
    How many tours have you completed?
    Two
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists
    Do you recommend this tour?
    No
    Countries included in this tour?
    Austria, Germany, Hungary, Slovakia
    • 5/5 Value
    • 5/5 Included meals
    • 5/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 3/5 Ease of navigation
    • 3/5 Tour documents
    • 3/5 Local tour company services
    • 5/5 Route selection
  • (4/5) James Ruzevick October 10, 2024

    A nice tour but a few hiccups along the way

    Lake Constance Bicycle Path

    On the first day of the tour, our bags were not delivered by the 6:00 pm promised time. I called the emergency number and found out that they never were picked up from our departure hotel. The fault was with the Hotel Halm who said that we had never checked in the evening before. Our bags arrived at about 8:00pm but it kind of ruined a nice evening that I spent waiting in the lobby instead of enjoying a pleasant dinner. On the 3rd day just as we started our ride my wife had a flat rear tire on her e-bike. Our instructions stated to not attempt to change an e-bike rear tire. It was a Sunday and the bike shop in town was closed. I asked to have another bike delivered but was told that it was not possible. We were told to take a train to the next town where a replacement bike was to be delivered by 0900 the following day. The replacement bike arrived at about 10:45. The rest of the trip went according to plan. The weather on the 3rd day was really beautiful, so I regret that we were not able to ride on that day.

    Countries included in this tour?
    Austria, Germany, Switzerland
    Lake Constance Bike Path
  • (3/5) Mario Ceccanese October 11, 2024

    Cycling adventure

    Prague-Vienna-Bratislava-Budapest

    Navigation tools given(Garmin + maps) were very unreliable, especially entering and leaving cities - have had tours where line by line navigation instructions were provided as well as appropriate scale maps. Our group of 6 had 3 Garmins which were rarely in agreement - we then tried to follow whatever route on which 2 Garmins agreed. Czech Republic off road trails were very rough for the bikes provided - mountain bikes would have been more appropriate or better routes. We realize that due to unforeseen circumstances due to flooding on the Danube that route changes were necessary, but new routes were poorly described, and Garmins were now of no use- we resorted to Google Maps for navigation which occasionally placed us on roads which were too busy. Safety should be a prime concern, but navigation issues made this trip much more difficult and risky than originally described.

    What was the date of your tour?
    Sept 2024
    How many tours have you completed?
    10
    Difficulty (actual vs. expected)?
    Somewhat harder
    Do you recommend this tour?
    No
    Countries included in this tour?
    Austria, Czech Republic, Hungary, Slovakia
    Prague to Budapest
    • 3/5 Value
    • 4/5 Included meals
    • 3/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 4/5 Scenery
    • 1/5 Ease of navigation
    • 2/5 Tour documents
    • 3/5 Local tour company services
    • 2/5 Route selection
  • (5/5) Tammy Noteboom October 11, 2024

    Best trip ever!

    Danube Delights: Biking through Four Countries

    I loved everything about our bike and boat tour down the Danube. The e-bikes were high quality and well-maintained and the ship and the pampering they gave us after our days biking was fabulous. Everything on board was perfect. We loved our waiter, Ayup, and our cruise director, Leslie. And the biking—it was so incredible. The entire trip exceeded our wildest expectations. We are already planning our next one!

    What was the date of your tour?
    September/October 2024
    How many tours have you completed?
    First one
    Difficulty (actual vs. expected)?
    Somewhat easier
    Who is this tour suitable for?
    First-time bike tourists, Solo travelers
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria, Germany, Hungary, Slovakia
    Danube Four Countries
    • 4/5 Value
    • 5/5 Included meals
    • 5/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 5/5 Tour documents
    • 5/5 Local tour company services
    • 5/5 Route selection
    • Biking through Austria’s wine country (submitted by Tammy Noteboom)
    • So much beauty (submitted by Tammy Noteboom)
    • 70s and 80s night on board the Vivienne (submitted by Tammy Noteboom)
    • Stopping for our delicious sack lunch. (submitted by Tammy Noteboom)
    • Loving the celebration of our 49th wedding anniversary (submitted by Tammy Noteboom)
    • More beautiful countryside. (submitted by Tammy Noteboom)
  • (2/5) Shirley Santucci October 11, 2024

    Disappointed

    Danube Bike Path 8 Nights (Upscale Lodging)

    Total lack of communication in not informing us that our biking would end 2 days early, which meant missing out biking through the Wachau valley . When I contacted Bike Tours that my husband was ill and could not make the trip. I should have been informed then that there were changes to the scheduled tour. The welcome meeting & bike fitting was a joke. There was absolutely no value in that 15 minute meeting. I had to adjust the handle bars myself and struggle through removing the battery for charging at the 1st two hotels that did not offer charging in the bike storage area. The electric bike itself was very good quality and comfortable to ride. The printed trip itinerary was easy to follow but did not offer much in the way of "do not miss" highlights along the way. In my opinion, only three of the hotels were worth the upscale category. I would not recommend this bike tour for anyone that has experienced quality bike tours previously.

    What was the date of your tour?
    September 26 to October 3
    How many tours have you completed?
    three
    Difficulty (actual vs. expected)?
    Much easier
    Who is this tour suitable for?
    First-time bike tourists
    Do you recommend this tour?
    No
    Countries included in this tour?
    Austria, Germany
    Danube Bike Path
    • 2/5 Value
    • 4/5 Included meals
    • 5/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 2/5 Scenery
    • 4/5 Ease of navigation
    • 4/5 Tour documents
    • 1/5 Local tour company services
    • 2/5 Route selection
  • (5/5) Helen Seton October 11, 2024

    What a great bike ride

    Mosel Bike Path: Dreamy Mosel Valley from Trier to Koblenz

    We really had a splendid tour. The hotels were comfortable and the trail well marked. The scenery and historic villages were beautiful.

    Countries included in this tour?
    Germany
    Mosel Bike Path
  • (5/5) Sean Thomson October 16, 2024

    Amazing trip, wonderful memories

    Danube Delights: Biking through Four Countries

    Overall the trip was excellent. We enjoyed the rides, the beautiful countryside, City tours and company of our fellow passengers. The boat and rooms were clean, the service was great and the food was delicious. The bikes worked great and the seats were very comfortable.

    Communication could have been better. For example on the first day the boat couldn't make it into Passau so we showed up at the dock to busses with no notification. There were major floods about 10 days before our cruise and it would have been nice to get a general acknowledgement of the situation prior to the trip.

    We felt fairly rushed on the bikes especially on the first day through the Danube Bend and from Vác to Esztergom. Even another hour could have made the trip more relaxed. The later route still had lots of mud and took a lot longer than expected.

    The trip was comfortable and well organized. We plan to do another trip in the future.

    What was the date of your tour?
    October 2024
    Difficulty (actual vs. expected)?
    Somewhat easier
    Who is this tour suitable for?
    First-time bike tourists, Solo travelers
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria, Germany, Hungary, Slovakia
    • BikeTours.com staff reply from bozena_kusovac October 16, 2024

      Hi Sean - thank you for your thoughtful feedback! We appreciate your suggestions regarding communication and pacing, and we’ll work on improving those aspects for future trips. Thank you for sharing, and we hope to welcome you aboard again!

    Danube Four Countries
    • 5/5 Value
    • 5/5 Included meals
    • 5/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 5/5 Ease of navigation
    • 5/5 Tour documents
    • 4/5 Local tour company services
    • 5/5 Route selection
    • Photo by Sean Thomson
  • (2/5) frank vaughan October 16, 2024

    More of a boat trip than a bike trip

    Danube Discovery: Bike and Boat through Enchanting Capitals

    We have been on 4 boat and bike tours. This was not a favorite. The boat company charges additional fees for anything- $15 daily fee for internet, $3.50 for a bottle of water, and $5+ for alcohol. They cover a long distance on the boat, so you do not have much time to ride the bike. When you do, it is a stringent timeline- off the ship at 9 am and meet the boat at 2:30 or you will miss the boat. It does not give you much time to look around. They have strictly enforced assigned seating at breakfast and dinner so it minimizes the chances of meeting other people. The guide was not very nice and did not ride the trails. They were covered in places with 4-6 inches of mud from the recent flooding and many were unrideable. Then the guide got mad when we returned to the boat covered in mud. The extra tours they sell were expensive and ok, but the guide on the Vienna tour left 2 of our group behind so they had to find their way back. The maps provided were ok, but somewhat confusing, and the briefing by the guide was rushed and not helpful. It's a German boat with German food and lots of retired Germans. There is nothing wrong with that, but many of them did not go on the rides described but just used the trip as a cheap river trip with some side rides.

    What was the date of your tour?
    October 2024
    How many tours have you completed?
    6
    Difficulty (actual vs. expected)?
    Much easier
    Who is this tour suitable for?
    First-time bike tourists
    Do you recommend this tour?
    No
    Countries included in this tour?
    Austria, Germany, Hungary, Slovakia
    Danube Bike and Boat
    • 2/5 Value
    • 2/5 Included meals
    • 5/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 4/5 Scenery
    • 3/5 Ease of navigation
    • 2/5 Tour documents
    • 1/5 Local tour company services
    • 1/5 Route selection
    • 1/5 Guides (if applicable)
  • (5/5) James DeFehr October 16, 2024

    Fabulous trip through wine country

    Burgundy Wine Trails: Beaune to Macon on the “Voie Verte”

    My wife and I very much enjoyed our trip. Very manageable stages done with normal peddle bikes. we in our mid 50's, generally in good shape but very casual cyclists. Interesting stops & scenery the whole way, and wonderful food and wine. Good mix of remote and rural stops as well as larger towns (Beane & Cluny). The end stop (Macon) is the least interesting, I don't suggest extra time there, but you are right next to the train station for a quick exit. Overall, highly recommended!

    What was the date of your tour?
    September 2024
    How many tours have you completed?
    2
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists, Solo travelers
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    France
    Burgundy Wine Trails
    • 5/5 Value
    • 4/5 Included meals
    • 5/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 5/5 Ease of navigation
    • 5/5 Tour documents
    • 4/5 Local tour company services
    • 5/5 Route selection
  • (4/5) Toby Kerr October 17, 2024

    Fair trip

    Danube Experience Bike and Boat Passau-Vienna-Budapest-Belgrade-Iron Gates-Passau

    All was great except confusing cycling directions from our tour director, Jurgen.

    What was the date of your tour?
    October 24
    How many tours have you completed?
    None
    Difficulty (actual vs. expected)?
    Somewhat easier
    Who is this tour suitable for?
    First-time bike tourists, Solo travelers
    Do you recommend this tour?
    No
    Countries included in this tour?
    Austria, Croatia, Germany, Hungary, Serbia, Slovakia
    • 3/5 Value
    • 5/5 Included meals
    • 5/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 4/5 Scenery
    • 2/5 Ease of navigation
    • 4/5 Tour documents
    • 3/5 Local tour company services
    • 3/5 Route selection
    • 5/5 Guides (if applicable)
  • (4/5) Roxanne Green October 17, 2024

    Countries visited were amazing!

    Danube Experience Bike and Boat Passau-Vienna-Budapest-Belgrade-Iron Gates-Passau

    The itinerary was perfect for exploring so many wonderful villages and towns in six countries along the Danube. The food was delicious and served beautifully by the waitstaff. Two major complaints - Bike service - my bike was handed to me on day 1 with totally flat tires, a fender rubbing on the front tire and gears that were stuck and screeching. The Captain (his crew) ran the boat onto a sandbar and we spent many hours sitting there watching other ships cross into the Iron Gates while we waited for a tugboat from Romania to pull us free. By the time we pushed off the sand, the weather had gotten bad and we didn’t get to travel to the Iron Gates. The explanation was “we can’t go to Iron Gates. Not our fault - blame the weather”. Though we had a wonderful experience on prior adventures in Denmark and Italy in 2017, I don’t know if I’d do another Biketours.com trip when bikes and boat captain were so poor with this one. But I gave it 4 stars because the Chefs, Wait Staff, Concierges, Bar Staff, Cleaning crew and overall ambience of the Swiss Crown was wonderful!

    What was the date of your tour?
    October 2024
    How many tours have you completed?
    3
    Difficulty (actual vs. expected)?
    Somewhat easier
    Who is this tour suitable for?
    First-time bike tourists, Solo travelers
    Countries included in this tour?
    Austria, Croatia, Germany, Hungary, Serbia, Slovakia
    Danube Experience
    • 4/5 Value
    • 5/5 Included meals
    • 2/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 4/5 Ease of navigation
    • 4/5 Tour documents
    • 3/5 Local tour company services
    • 5/5 Route selection
    • 3/5 Guides (if applicable)
  • (3/5) Scott Jacobson October 18, 2024

    Swiss crown bike tour

    Danube Experience Bike and Boat Passau-Vienna-Budapest-Belgrade-Iron Gates-Passau

    Due to captain error, and running the boat onto a sandbar, we weren’t able to see the Iron Gates. Very upsetting since that was the main purpose of paying for this trip. Due to captain error, didn’t dock in Passau, long bus ride to train station. Amwater ways went to Iron Gates same day we were supposed to. Next time, I will go with that boat tour.

    Countries included in this tour?
    Austria, Croatia, Germany, Hungary, Serbia, Slovakia
    Danube Experience
  • (3/5) Linda Cooper October 18, 2024

    Made the most of being stuck at the dock.

    Danube Delights: Biking through Four Countries

    An act of nature meant that the boat never left the dock. The company made a point to provide activities and bike routes for 7 days in Vienna. Bike Tours was non existent when it came to communicating the changing conditions before the tour started.

    What was the date of your tour?
    Sept. 2024
    How many tours have you completed?
    1
    Difficulty (actual vs. expected)?
    Somewhat easier
    Countries included in this tour?
    Austria, Germany, Hungary, Slovakia
    • 3/5 Value
    • 2/5 Included meals
    • 3/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 3/5 Scenery
    • 1/5 Ease of navigation
    • 4/5 Local tour company services

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