Germany  Bike Tour Reviews (page 28)

  • Lake Constance Bike Path
    (3/5) Canada November 4, 2015

    A bit of a disappointment

    · Lake Constance Bicycle Path

    We booked the high end tour and in general were very pleased. Most of the hotels were lovely and located conveniently to the bike path. One exception was the Marina hotel we were sent to. We passed by beautiful villages but instead of staying in these lovely locations, we were sent to a marina where there no amenities nearby. We explored through the nearby campsite and located a restaurant much more reasonably priced than the marina hotel restaurant. When we had asked at the hotel about nearby restaurants, the hotel said there were no others nearby. It was also very noisy as they were working on the boats. Also we were disappointed with how little you actually got to bike along the lake. Being as this is a huge vacation area most of the lakefront had homes on them. So we were sharing the road much more than expected with often little or no views of the lake.
    The bike tour company was great and the bikes were of a good quality (though with the bumpy terrain shocks would have been appreciated).

    A lovely touch was the beautiful room at the Hotel Halm in Constance where there was a bottle of wine waiting and a lovely corner room.

    How many tours have you completed?
    Three
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists
    Do you recommend this tour?
    No
    Countries included in this tour?
    Austria, Germany, Switzerland
    • 3/5 Value
    • 3/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 3/5 Scenery
    • 4/5 Ease of navigation
    • 3/5 Tour documents
    • 4/5 Local tour company services
    • 4/5 Route selection
  • (3/5) Ginny50 June 8, 2016

    A Challenging and Rainy Ride

    · Lake Constance Bicycle Path

    This was a good tour and we enjoyed the adventure, but I can honestly say I would not recommend it to a beginner. Many of the reviews said this was a good ride for beginners. My husband and I started riding 2 years ago so we are slow but steady riders. We rode the Danube path (Passau to Vienna) last year with no problems so this one sounded like a good tour for us.
    We booked this ride based on the level 2 status and the few reviews we saw. In my opinion it is more of a level 3-4. The gently rolling hills were very steep on the first 2 days. It would have been easier with an e-bike but for beginners it was almost impossible with a regular bike. Most of the time the paths were paved but several sections were packed “gravel.” These paths were well maintained and easy, but often a bumpy ride. The biggest problem was these paths were not much more than 2 feet wide so if you are a slow rider you tend to collect 30 faster bikers behind you with no way to pass.
    The Lake Constance cycle route is one of the most popular bicycle routes in Europe.
    This just about sums it up - the most popular path in Europe. It was over-crowed almost to the point of being dangerous in many sections. We wondered about the high level of bike traffic during the month of May, until we were enlightened that we were enjoying “Pentecost Holidays” with the throngs of locals.
    The bikes provided by the company were wonderful. I highly recommend this tour company/bike shop and crew. My husband was not happy with his first bike and they quickly swapped it out with no question.
    When we received our tour documents we noticed one day stated that the ride was 35miles/55km. Most of those miles were on a shared road with cars - Not a dedicated bike path. Cars whizzing past you on a busy road is not fun for us. That day our bikes took a train ride! FYI - When I asked one of the tour guides if many people ditched this ride mid-way he did say that quite a few riders just gave up. I can see why!
    Each hotel was fabulous. The rooms were lovely and the food excellent.
    We really did enjoy this trip and we pushed ourselves more than we ever thought we could. We had 2 good days of seeing the lake and views, but missed seeing the beautiful scenery because of the incessant rain and many detours. Better rain gear will be on our wish list before we ride again. It was a challenge that we were proud to complete.

    What was the date of your tour?
    May, 2016
    How many tours have you completed?
    3
    Difficulty (actual vs. expected)?
    Much harder
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria, Germany, Switzerland
    • 4/5 Value
    • 5/5 Included meals
    • 5/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 3/5 Scenery
    • 3/5 Ease of navigation
    • 3/5 Tour documents
    • 4/5 Local tour company services
    • 3/5 Route selection
  • (3/5) Horned Frog June 4, 2019

    Fun time... but

    · Lake Constance Bicycle Path

    I enjoyed the tour a great deal, but the route instructions were sketchy at best, and the bike weighed only slightly less than a Sherman tank.... which would not have been much of a problem except that the route had more hills than expected. The hotels selected were all very nice.

    What was the date of your tour?
    21 May
    How many tours have you completed?
    4
    Difficulty (actual vs. expected)?
    Somewhat harder
    Who is this tour suitable for?
    Solo travelers, First-time bike tourists, Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria, Germany, Switzerland
    • 5/5 Value
    • 2/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 4/5 Scenery
    • 2/5 Ease of navigation
    • 3/5 Tour documents
    • 3/5 Local tour company services
    • 3/5 Route selection
  • Prague to Dresden
    (3/5) Janna R Poll August 21, 2022

    Needs a bit more sophistication

    · Prague to Dresden Along the Vltava & Elbe Rivers

    1. There was no GPS. They insisted it was easy and we had maps, but they were in Czech and hard to read and the street were rarely marked.

    2. I had two flats within the first mile ( two more to come). They need to put liners in their tires. Our pump was also so bad that after a lot of work it was still too low to ride. Usually other riders would stop and let us borrow their more superior pumps.

    They delivered a new bike in Prague because my brakes were also broken. To get to their delivery car I had to go down a wet slope and across a divided highway. I fell on a wet grid and hurt my knee bad and ripped the entire butt out of my only pair of bike shorts for the whole trip ( remember the missing luggage). This. Detour meant we couldn’t ever seem to find the bike bath again and since we had a late start of 3:30, we rode hard for six straight hours. It was extremely dangerous after dark and we had no food out in the farmland. I was using my phone to try to find the towns with path.

    I complained about the promise of a GPS and not having one. So they forwarded maps to use on a a special app on my phone, but that took a day to understand where we were on the map. I got a GPS the third day, but it didn’t have a charge and the charging unit didn’t go with the unit I had.

    4. Not only did we have flats, but my kickstand didn’t work and more importantly, the fender supports in the front was missing some rubber tips. That meant when I put down my foot when stopping and the wheel was turned at all, the snipped off metal of the support would slash my inside knees badly. This happened a lot and was very painful and bloody.

    5. Several of the hotels had some real problems with super warm rooms, (no A/C anywhere over there), loud streets, and no ice. Two at least had fans. the nice hotel in Bad Shandeau put us alone up on the 4th floor and said we were to leave the windows closed because of smoke from the fires, which was blowing the opposite direction. Our attic room was well over 90F w no ventilation. We opened the narrow attic windows anyhow
    The best hotel was a little pensioner on the first night. That frog even gave us ice for our water bottles. It was a very hot week.

    6. The path ran right by a forest fire before Bad Schandau. Breathing was bad and stinky.

    They guys were generally responsive, though the main guy was on vacation. We are fairly unde manding most of time, changed our own FOUR flat tires, tried to find our way, dealt w the bike faults, but feel they were tired of us the first day. In fact he said if we were ‘one of their clienta it would be different. If they took the money from you, we WERE their client!

    Overall, it was a bit disappointing on the bike side, though the river is lovely and biking is still the best way to see a country!  SHOW MORE 

    What was the date of your tour?
    July2022
    How many tours have you completed?
    Five
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists, Solo travelers, Families with teens, Families with young kids
    Do you recommend this tour?
    No
    Countries included in this tour?
    Czech Republic, Germany
    • 3/5 Value
    • 4/5 Included meals
    • 1/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 4/5 Scenery
    • 1/5 Ease of navigation
    • 3/5 Tour documents
    • 1/5 Local tour company services
  • Berlin – Copenhagen
    (3/5) JessieV July 11, 2018

    More Challenges Than Expected

    · Berlin – Copenhagen

    The scenery was lovely and the bike route was easy to follow, and also mostly on dedicated paths, which we very much enjoyed. The daily mileage, however, was more than anticipated - approx. 40+ miles per day. This would have perhaps felt like a minor increase, but the bikes they gave us compounded it exponentially. These were the worst bikes I've had on a tour (I've done four others). The bikes included seat and fork suspension, which I imagine the tour operator thought would be useful for the few segments of the route that end up on cobblestone or gravel, but they made the bikes SO HEAVY! Even gentle inclines became difficult - and we're from Seattle, so we're accustomed to riding up hills! We'd stand and pedal in hopes of getting more leverage and our bikes would basically turn into pogo sticks. We dubbed this maneuver "go sticking". The other thing that was challenging, was the lack of amenities along the way. We did a bike trip in Italy in 2017 and every 10 km there would be somewhere to get water or an espresso or a sandwich, but in the Germany section especially these things were few and far between. My overall recommendations would be to 1. reserve the electric bike 2. pack a picnic lunch each day

    What was the date of your tour?
    June 18
    How many tours have you completed?
    5
    Difficulty (actual vs. expected)?
    Somewhat harder
    Do you recommend this tour?
    No
    Countries included in this tour?
    Denmark, Germany
    • 2/5 Value
    • 4/5 Included meals
    • 1/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 5/5 Scenery
    • 5/5 Ease of navigation
    • 1/5 Tour documents
    • 3/5 Local tour company services
    • 4/5 Route selection
  • (3/5) Alex Beresniewicz November 8, 2022

    Nothing Special

    · Berlin – Copenhagen

    Mostly flat riding through the countryside without much opportunity to see anything historic or even scenic outside of the cities where you start and finish. The bikes provided were excellent and the hotels were for the most part good, (sometimes daily distance seems to have forced the choice of where to stop for the night, and that means hotel choices are few...). I didn't choose this tour, my partner did, and it's not one I would consider repeating or recommending.

    What was the date of your tour?
    August 2022
    How many tours have you completed?
    20
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    Solo travelers, Families with teens
    Do you recommend this tour?
    No
    Countries included in this tour?
    Denmark, Germany
    • 3/5 Value
    • 4/5 Included meals
    • 5/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 1/5 Scenery
    • 3/5 Ease of navigation
    • 4/5 Tour documents
    • 3/5 Local tour company services
  • Strasbourg to Mainz
    (3/5) Richard 69 May 29, 2022

    A nice ride

    · Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine

    This is our eighth time cycling in Europe so we are experienced cyclers. This is the first and only time we had any problems. When we arrived in Strassbourg in the evening and checked our bikes we noticed right off that one of the bikes had a problem. We called Eurobike the next morning to resolve the issue and we were underwhelmed by their response. After several phone calls and two and a half hours taken out of the day we planned to spend sightseeing in Strassbourg I finally demanded that they bring us another bike which they reluctantly agreed to do. If we had not taken an extra day in Strassbourg there would have been no way for us to complete the first leg of our tour. So there was that.
    We have always chosen the B level hotels and have always been more than satisfied. This tour the hotels were hit and miss. The Hotel Ibis in Heidelberg gave us a room that was literally the size of a closet nd it was more than a mile walk to get to the historic old town. The hotel Asgard in Worms was also a long way from the city center. I will say that all the hotels served a good breakfast.
    The bikes were the typical rental bikes that we always get so they are a little heavy and slow so no surprises there. But we found the road surfaces to be very rough in many places which made for very slow travel and we found ourselves reaching our destinations much later than we planned.
    We cycled through forests and lots of farmland which was fine but we really did not cycle along the Rhine as much as we would have liked. The scenery was pleasant enough but not nearly as spectacular as other tours we’ve taken.
    The printed directions are always confusing and at times our route was not as well marked as we would have liked so there was a lot of stopping to check our phones. We found the app that we downloaded to be very helpful.
    It’s always fun and exciting to be cycling in Europe and we did enjoy ourselves and had many fine meals along the way. Unfortunately this ride did not compare favorably with the other seven tours we’ve taken.

    What was the date of your tour?
    May 18-25 2022
    How many tours have you completed?
    8
    Difficulty (actual vs. expected)?
    Somewhat harder
    Do you recommend this tour?
    No
    Countries included in this tour?
    France, Germany
    • 4/5 Value
    • 5/5 Included meals
    • 1/5 Bikes + equipment
    • 2/5 Hotels or boat
    • 2/5 Scenery
    • 2/5 Ease of navigation
    • 2/5 Tour documents
    • 1/5 Local tour company services
    • 3/5 Route selection
    • 1/5 Guides (if applicable)
  • (3/5) Sheryl Slone 9 months ago

    Disappointed

    · Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine

    We were disappointed in the inability of the app to work for route directions. Several detours were encountered that were clearly not recent detours but alternate directions were not given. We ended up just doing a Google bike route to get from city to city.

    What was the date of your tour?
    July 2023
    Difficulty (actual vs. expected)?
    As expected
    Do you recommend this tour?
    No
    Countries included in this tour?
    France, Germany
    • 1/5 Value
    • 3/5 Included meals
    • 1/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 5/5 Scenery
    • 1/5 Ease of navigation
    • 2/5 Tour documents
    • 1/5 Local tour company services
    • 1/5 Route selection
  • Cycling the Altmuehl Valley
    (3/5) Jonathan M September 16, 2018

    Great trails, not well organized

    · Cycling the Altmühl Valley - Round trip from Regensburg

    This trip follows well marked German bike trails which are very easy to navigate and quite scenic. The hotels are fabulous. However, we did not have a good experience with the German bike company (Radweg Reisen) that operates the trip on the ground. We were self-guided, and our information package was not available the day we arrived, so we didn't have maps and guiding information in advance. When the packet arrived the next morning, we discovered that it contained very little about sights near the tour route. We were able to Google plenty of side trips but wondered: isn't that the job of the tour company? Also, our bikes were delivered late on the day we were supposed to start, so we lost a morning of biking (and actually the bikes were eventually delivered not by the tour company but by an English family to whom the bikes had been misdelivered). We called Radweg Reisen but their corporate office was located hundreds of km away. We have been on lots of trips with biketours.com and find that the smaller shops are much more attentive and give better service. Radweg Reisen is too big to care about 2 self-guided bikers.

    What was the date of your tour?
    8/25-8/30
    How many tours have you completed?
    10
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    Solo travelers, First-time bike tourists, Families with teens
    Do you recommend this tour?
    No
    Countries included in this tour?
    Germany
    • 2/5 Value
    • 5/5 Included meals
    • 3/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 1/5 Ease of navigation
    • 1/5 Tour documents
    • 1/5 Local tour company services
    • 1/5 Route selection
  • (3/5) Scott Katzer September 29, 2022

    Enjoyed the trip but some things can be improved

    · Cycling the Altmühl Valley - Round trip from Regensburg

    The sites and surroundings were great and we lucked out with the weather as it rained almost every other day. Although we completed the tour with no issues, it was a bit complicated at times. The information between Bike Tours and the tour company Ragwed wasnt always fluid and simple questions seemed to take a bit of time to answer which is a problem when trying to book flights. The information given with the tour company package was a bit limited. Although maps were included, they are not provided with any sort of turn by turn direction. This isnt a big deal for most days as the trail is obvious but entering a city has its own challenges. It is recommended for anyone going on this tour to have GPS on their phone which we had to use (and incur roaming charges) several times. The signage in some locations simply dont exist and some roads were even closed during our tour due to construction. It would be wise for this tour company to occasionally ride their own route and note any changes.
    The hotels were nice for the most part and breakfasts were good. The only one that I felt could be improved was the Regensburg location (IBIS Hotel). While it was nice and fine for the stay, its location is a decent distance from the Old Town (30 minute walk minimum) when there are tons of other places right in the Old Town area to stay. The other locations had hotels right in the middle of the main area (The one in Belingres was real nice). Mileage was fine and a majority was on bike paths/trails. My only request would have been providing the option to use a GPS on this tour as many of the paths either were not labeled or so close to the country roads that its hard to tell them apart. The bikes could be improved a bit as they are a bit bulky and heavy and really could do without the bright red advertising all over it. I will give kudos to the luggage people as we never had to wait for our luggage to arrive and they were usually there by 3pm at the latest.

    What was the date of your tour?
    September 2022
    How many tours have you completed?
    6
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists, Solo travelers, Families with teens, Families with young kids
    Do you recommend this tour?
    No
    Countries included in this tour?
    Germany
    • 2/5 Value
    • 4/5 Included meals
    • 2/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 4/5 Scenery
    • 2/5 Ease of navigation
    • 1/5 Tour documents
    • 3/5 Local tour company services
    • 2/5 Route selection
  • Mosel Bike Path
    (3/5) Dre22 June 15, 2019
    · Mosel Bike Path: Dreamy Mosel Valley from Trier to Koblenz

    What was the date of your tour?
    May 30 thru June 5
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Germany
    • 4/5 Value
    • 4/5 Included meals
    • 1/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 5/5 Scenery
    • 4/5 Ease of navigation
    • 4/5 Tour documents
    • 1/5 Local tour company services
    • 5/5 Route selection
  • (3/5) CynFul September 24, 2019
    · Mosel Bike Path: Dreamy Mosel Valley from Trier to Koblenz

    The scenery along the route was breathtaking and every town on the tour was welcoming.
    Most of the riding was on a well maintained bike path (many taking us through wine vineyards) although we were diverted to the road (both in-town and along busy thoroughfares) a time or two but besides the rides through the towns the riding along the roads was along a designated area for bikes and the vehicular traffic was mindful of the cyclists. The accommodations were very comfortable and having prepaid for daily breakfast and dinner we didn't have to make any choices where to eat and all-in-all each of our meals were satisfactory at minimum. Although the pre-tour preparation for our self-guided bike tour was very detailed with BikeTours.com the execution (by the German based company) left something to be desired. The riding instructions/maps we were given were based on the standard route so they didn't take our particular stops into consideration; we therefore spent a good amount of time lost on our bikes. This was also because the general riding directions/instructions provided by the German tour company were not very detailed and again, did not provide specific details relative to our daily stops. The equipment provided by the German tour company was fair; the two women's bikes were like beach cruisers so easy to get on/off, the e-bike was fantastic (appeared to be brand new) and the other men's bike worked fine although it seemed a bit big for the rider and it was the smallest men's frame the local company had available. The handlebar box and panier for each bike was adequate for transporting our personal items.

    We LOVED the area, just wish we had spent less time being lost and more time exploring the beautiful, friendly towns scattered along the Moselle.

    What was the date of your tour?
    September 6-13, 2019
    How many tours have you completed?
    This was the first for me
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists
    Do you recommend this tour?
    No
    Countries included in this tour?
    Germany
    • 3/5 Value
    • 5/5 Included meals
    • 2/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 1/5 Ease of navigation
    • 1/5 Tour documents
    • 3/5 Local tour company services
    • 4/5 Route selection
  • Mosel and Saar
    (3/5) Water Bound September 15, 2018

    Disappointed

    · · Mosel & Saar by Bike & Boat

    What was the date of your tour?
    9/1-9/7/18
    How many tours have you completed?
    -1- before this one
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists, Families with young kids
    Do you recommend this tour?
    No
    Countries included in this tour?
    Germany
    • 4/5 Value
    • 3/5 Included meals
    • 5/5 Bikes + equipment
    • 2/5 Hotels or boat
    • 5/5 Scenery
    • 4/5 Ease of navigation
    • 2/5 Tour documents
    • 5/5 Local tour company services
    • 4/5 Route selection
  • (3/5) Z1201 July 6, 2019

    The bicycle trip was great the ship

    · · Mosel & Saar by Bike & Boat

    What was the date of your tour?
    22.6.19
    How many tours have you completed?
    2
    Difficulty (actual vs. expected)?
    Somewhat easier
    Do you recommend this tour?
    No
    Countries included in this tour?
    Germany
    • 2/5 Value
    • 5/5 Included meals
    • 5/5 Bikes + equipment
    • 1/5 Hotels or boat
    • 3/5 Scenery
    • 5/5 Ease of navigation
    • 4/5 Tour documents
    • 3/5 Route selection
  • Neckar and Rhine
    (3/5) Ginny50 June 8, 2016
    · · Neckar & Rhine Rivers by Bike and Boat

    This was an enjoyable bike/boat tour. The crew and staff were very nice. The riding days were usually short and manageable. The rainy weather was an issue which made for slippery riding on cobblestones. Due to the rains the Neckar River was closed and our ship was diverted. The company handled the diversion to the best of their ability and these detoured riding days were okay. We ended up in the town of Speyer, which was our favorite stop of the entire tour. One major complaint was the rooms on the ship were very small. They did state that in the promotional information, but we were not expecting that tiny. Everyone complained about the tiny rooms. We just laughed and dealt with it but it did make for close quarters. If you travel in May bring rain gear!

    What was the date of your tour?
    May/June 2016
    How many tours have you completed?
    3
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    Solo travelers, First-time bike tourists, Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Germany
    • 4/5 Value
    • 5/5 Included meals
    • 4/5 Bikes + equipment
    • 2/5 Hotels or boat
    • 3/5 Scenery
    • 3/5 Ease of navigation
    • 3/5 Tour documents
    • 3/5 Local tour company services
    • 3/5 Route selection
    • 3/5 Guides (if applicable)
  • Danube Bike Path
    (2/5) Debra Miller 7 months ago

    A Bit Disappointing

    · Danube Bike Path 7 Nights (Classic)

    Cycling along a paved path along the Danube was relaxing for our group of four. Day three was truly beautiful with cobblestone roads and colorful houses in the villages. Wish we had gone earlier in the year as many restaurants and shops were closed for the season.

    What was the date of your tour?
    September 2023
    How many tours have you completed?
    4
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists
    Do you recommend this tour?
    No
    Countries included in this tour?
    Austria, Germany
    •  (photo by Debra Miller)
    •  (photo by Debra Miller)
    •  (photo by Debra Miller)
    •  (photo by Debra Miller)
    •  (photo by Debra Miller)
    •  (photo by Debra Miller)
    • 2/5 Value
    • 4/5 Included meals
    • 2/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 2/5 Scenery
    • 4/5 Ease of navigation
    • 3/5 Tour documents
    • 1/5 Local tour company services
    • 3/5 Route selection
  • Danube Bike Path
    (2/5) May 10 months ago

    First family cycling trip completed!

    · Danube Bike Path 8 Nights (Upscale Lodging)

    Overall a satisfactory trip! The GPS is very useful for navigation. The hotels are great! Just on first day, we find that 2 of the 4 bikes are not fit. We have enter our age and height and has not been told specifically what kinds of bikes will be assigned. I found that they just give standard bikes for adult female and male disregard our height and age (Asians in average are shorter than Westerners.) The person, Robert, arrived for “bike fitting” was not helpful at all. He suggested my daughter to cycle 30km to their bike shop to change bike. When we asked him to call customer service, he said he didn’t have Wi-Fi. So, Eurobike send a staff without communication methods to help customers’ solve problems? Finally, Robert had to use my phone to call the CS number. And in the phone, he said we are “bla, bla, bla.” Is it the customers cannot voice their requests, even the bikes are not fit and customers have to take the risk of getting hurt or accident? and seems to Robert, customers’ requests are “bla, bla, bla..” And customers need to take the riding risk to go 30km to change bike? Later he mentioned it may need to charge EUR 50 per bike change if need to switch bikes in Passau. I have emailed biketour and I am grateful that next day the 2 bikes were changed without additional charges. In second day, Simon is much more helpful. Simon helps us do the testing & it works. Simon is v polite and helpful. Passau is the starting point of Danube cycle path. I feel strange that the outsource company does not have a bike rental centre there. This is our first family cycling trip and it did create stresses at the beginning. The outsource company probably need to have better communication with biketour.

    What was the date of your tour?
    July 2023
    How many tours have you completed?
    First bike tour
    Difficulty (actual vs. expected)?
    Somewhat harder
    Who is this tour suitable for?
    First-time bike tourists
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria, Germany
    • 3/5 Value
    • 3/5 Included meals
    • 2/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 4/5 Scenery
    • 4/5 Ease of navigation
    • 4/5 Tour documents
    • 2/5 Local tour company services
    • 4/5 Route selection
  • Strasbourg to Mainz
    (2/5) pmcmanamon September 21, 2018

    Tour instructions were outdated, and hard to follow

    · Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine

    The cities we visited were great, and so were the hotels. I was warm, so air conditions would have been nice, but not a big deal. The tour instructions consisted of a generic book with instructions, and a generic set of maps. The maps were not that detailed. When the maps disagreed with the instructions the maps were right. The signage along the routes changed since they made the instructions . We were told to look for a large E along European bike paths, but it appears to have been replaced by a circle with 15 inside it, i guess for the # of countries in the EU. The bikes were great. The luggage was always delivered on time. I downloaded a Eurobike app to help with the directions, but it did not work well. In order to update my positions I had to quit the app, and restart it. The Biketours people did suggest a new app, RidewithGPS, that worked much better. Because they did not have cues the pass could not tell me ahead of a turn, but it did tell me if we go off course.
    I think the local tour company, Eurobike, needs to update their instructions. I also would appreciate if they made unique instructions for each tour. The instructions start and end at a city center. When we got close I would use google maps to find the hotel directly, rather than going to the city center and then to the hotel. My ideal would be a unique set of instructions for a tour, with small maps above or below each instruction. We have had that with other tours, but different providers. On this tour I could not mount my instructions and maps so I could see both while riding, I picked the instructions. In some cases they recommend stopping at a certain place for lunch, but you cannot see if from the tour route, and there is no map to locate it.

    What was the date of your tour?
    Sept 15,2018 start date
    How many tours have you completed?
    this is the 4th
    Difficulty (actual vs. expected)?
    As expected
    Do you recommend this tour?
    No
    Countries included in this tour?
    France, Germany
    • 3/5 Value
    • 4/5 Included meals
    • 4/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 3/5 Scenery
    • 1/5 Ease of navigation
    • 1/5 Tour documents
    • 4/5 Local tour company services
  • Strasbourg to Mainz
    (2/5) Christopher Blair September 17, 2022

    Strasbourg - Mainz

    · Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine

    It was okay.
    First day, bags were not picked up. Had to call. Delivered after dinner time. Expected some explanation or perhaps an apology. Nothing.

    What was the date of your tour?
    Sept 2022
    Difficulty (actual vs. expected)?
    Much easier
    Do you recommend this tour?
    No
    Countries included in this tour?
    France, Germany
    • 3/5 Value
    • 2/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 3/5 Scenery
    • 1/5 Ease of navigation
    • 2/5 Tour documents
    • 1/5 Local tour company services
    • 1/5 Route selection
  • Rhine Bike Path
    (2/5) Jim Brewer September 25, 2018

    Mainz to Cologne

    · Rhine Bike Path: Mainz to Cologne

    The Rhine Valley was beautiful. The hybird bikes were very good. Maps and directions for the tour were very poor at best. Extremely difficult to find Hotels and the key sights mentioned by the tour. We experienced extremely high temperatures but had A/C most nights. The night without A/C resulted in very little sleep and NO biking the next day. The night that they shut off the A/C in the middle of the night resulted into a lot of lost sleep. Bottom line even with average high temperatures you need A/C every night and all night long.
    Others on the same tour with the same maps etc also had difficulties finding the Hotels each evening.

    What was the date of your tour?
    22 Jul 18--28 Jul 18
    How many tours have you completed?
    1
    Difficulty (actual vs. expected)?
    As expected
    Do you recommend this tour?
    No
    Countries included in this tour?
    Germany
    • 1/5 Value
    • 4/5 Included meals
    • 5/5 Bikes + equipment
    • 2/5 Hotels or boat
    • 5/5 Scenery
    • 1/5 Ease of navigation
    • 1/5 Tour documents
    • 2/5 Local tour company services
    • 3/5 Route selection