First Timers Bike Tour Reviews
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★★★★★ Mama May 22, 2016
Danube family bike tour???
· Danube Family Tour 7 Nights
This trip did not turn out to be anything like we expected. Although the hotels and the scenery were beautiful the support from The Bike Company was useless. When a child with a temp of 104 needed a hospital they had no suggestions on where to go or how to get there. The maps they provided were useless and the directions given to us on the first night we're completed in about 20 minutes. The bikes were inconsistent some had water bottle holders some not. The day at the spa although nice contain total nudity. American children aren't used to that. The Farm Hotel turned out to be 3 goats. The bike ride into Venice was four miles of City biking. bike trails in Vienna are gorgeous but not particularly child friendly. The Danube bike paths all though lovely contained many areas where the speed limit was 70 kilometers an hour. We had seven and 10 year old children riding.The bike support was not given by the tour company but by another tour company. Support really meant they just transported our luggage. This would have been a beautiful ride for adults and teenagers. Not young children. the maps need to be completely redone.
- How many tours have you completed?
- 8
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany
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BikeTours.com staff reply from Lindsay May 23, 2016
Hi Sharon, thanks very much for your feedback. We're requesting a response and feedback from the local tour operator and will be following back up with another comment very shortly. - Lindsay
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Hi Sharon,
We're very sorry to hear that this tour did not meet your expectations. We try our best to educate travelers on what to expect, especially with self-guided tours. Please accept our apologies if you did not find the information sufficient on this tour page and in the materials provided during correspondence with our staff and with the tour company during your tour.
We chatted with the local tour operator regarding your comments about their service. While they regret that you were dissatisfied with the overall experience, they did provide the level of support detailed in the ""Included Services"" for this tour package. They also noted that they organized a taxi to transport your bikes on the rainy day for no additional charge (which is typically not included on self-guided tours). It sounds as though you may most enjoy a private guided tour for your next trip, which would include your own private support vehicle and guide.
The Danube Bike Path is consistently rated one of the best bike paths in Europe for its safety, ease, and family-friendliness, and we've confidently recommended it to families for more than ten years based on the great comments and stories we've always heard from past clients, as well as our own experiences. We're sorry this was not your experience, and we hope to have the opportunity to help you organize another trip in the future that's a better fit for your family.
A note to travelers considering this tour in the future: please be sure to review this page with general information on self-guided tours (https://www.biketours.com/self-guided-bike-tours/) and this page on what to expect on a typical day on a self-guided tour (https://www.biketours.com/typical-day). Also carefully review the ""Included Services"" section on this tour page to familiarize yourself with the level of service you should expect when booking this tour.
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★★★★★ diane g September 18, 2016Salzburg to Salzburg has fantastic scenery but directions provided are unbelievably poorly developed
· Tauern Bike Path (Salzburg-Salzburg)
Salzburg to Salzburg over 6 days is higher than a level 2. The terrain is hilly. I do not recommend this self guided tour because the german-speaking outfits they contract with provide totally inadequate self-guiding instructions. They do not know what a cue sheet is. They do not provide any directions as to north, south, east, west; they do not provide any street names. AND, the directions in English are very obviously translated very poorly from the German. In addition, there is no way to find your hotel once off the bike path. You have to depend upon good route finding skills for this hotel finding as well as the entire trip. We had this same experience with bike tours.com 7 years ago and thought they might have gotten better at directions. We gave bike tours feedback at that time, and our friends gave feedback on their german-speaking directions on their self-guided tour, and nothing changed. Hence I am writing this review without making a customer complaint becaue I do not believe bike tours will fix this problem. AND, THIS TOUR REQUIRES ONE TO CONSULT 3 SETS OF INSTRUCTIONS THROUGHOUT THE TRIP. 2 sets of friends had exactly the same experience. 2 stars are for getting our luggage to each hotel before we arrived; and the hotels were gracious and accommodating.
- What was the date of your tour?
- September 2016
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria
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★★★★★ ontherun August 10, 2019Great country to visit but maybe not with BikeBoatTours
· · Amsterdam – Bruges by Bike and Boat – Fluvius (and reverse)
We certainly enjoyed the country and the flat bike trails (lol!) but the company that provided our tour was mediocre at best. They had no concern for safety - did not require helmets, nor did the guides wear them. The bikes had no water bottle holder and the lights on the bikes did not work. Also, after strongly encouraging us to download Ride with GPS, they sent us the daily route but then: did NOT have holders on the bikes to put our phone on and it's illegal there to ride with a phone in your hand! Also, they did not follow the routes as stated in the Ride with GPS so the app was constantly beeping that we were off track and was, essentially useless. The guides seemed to be suffering from burnout. They were nice but did not offer any information unless asked and were extremely disorganized throughout the trip. The food on the boat was adequate but repetitive - same breakfast every day and we had to make our own lunch from the same food every day....unless it ran out and then we were stuck with prosciutto and bread that day. The boat itself was nice and the cabins were nice. Cleaning was not done during the trip unless asked.
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★★★★★ Jim Brewer September 25, 2018Mainz to Cologne
· Rhine Bike Path: Mainz to Cologne
The Rhine Valley was beautiful. The hybird bikes were very good. Maps and directions for the tour were very poor at best. Extremely difficult to find Hotels and the key sights mentioned by the tour. We experienced extremely high temperatures but had A/C most nights. The night without A/C resulted in very little sleep and NO biking the next day. The night that they shut off the A/C in the middle of the night resulted into a lot of lost sleep. Bottom line even with average high temperatures you need A/C every night and all night long.
Others on the same tour with the same maps etc also had difficulties finding the Hotels each evening.- What was the date of your tour?
- 22 Jul 18--28 Jul 18
- How many tours have you completed?
- 1
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Germany
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★★★★★ Pedals August 8, 2017Great and not so great
· Tauern Bike Path (Krimml-Passau)
Having just come off 2 weeks biking in France we had something to compare this trip with.
The first 3 days or so were magic - lovely views, fantastic track surface and finally cool weather. The accommodation was great,especially after we were upgraded twice, and can be recommended.The bike gear was top class but my bike however was not. Euro Velo bike hires have to realise that the standard puffy commuter seat they supply are not comfortable for guys used to proper bike seats - enough said. Also on the second day when I went to use the smallest front chain ring it turned out that 2 of the mounting bolts were missing and it got wrecked so one third of my gears were gone. Managed to get this repaired after a couple of days but wasn't really satisfactory. This should not happen!
The directions and maps hardly ever match up completely on these type of trips but we were certainly not happy to discover at the end of a long hot day that the instructions for the approach to Salzberg were in fact for someone coming from completely the opposite direction - a victim of cut and past to be sure, as was the odd paragraph still in Austrian, but this should have been edited properly. A shame as the general standard of the material presentation was of a high quality.
Be aware if you want to do this trip that the last few days are along the stop bank beside the river and are boring - very little in the way of scenery and culture. Next time we will detour inland.
Sorry but overall a 3 star effort.
Warning - in case you may be considering a taxi ride from Innsbruck to Krimml to start your trip make sure that the driver is legitimate. Ours was a temporary fill in, had not driven out of town for 4 years and was a thoroughly unsafe driver. Much too fast and I suspect maybe on something. He almost ran off the road a number of times and clipped the inside kerb a couple of times . Haven't been so scared in our lives as passengers apart from jeep trips in Nepal and Pakistan. This should not happen in a first world country and if it had been practical solution we would have got out and walked!!
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★★★★★ Marion Van Kirk 2 weeks ago
Beautiful Austria and Germany
· Tauern Bike Path (Krimml-Passau)
Biking was more difficult than expected. Luckily the women had e-bikes. Most of the hotels were excellent and food was great. Trip started in Neukirchen am Grossvenediger instead of Krimml due to closed hotels. The hotel in vicinity of Burghausen was too far from the town to be able to enjoy the beautiful city and castle and this was a huge disappointment since there were 3 other hotels within the city.
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★★★★★ Bicycling in Philly August 26, 2017· Salzburg to Vienna, Lakes Option
- What was the date of your tour?
- Aug 13-19
- How many tours have you completed?
- Greater than 10
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- First-time bike tourists, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria
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★★★★★ Jackie10 June 14, 2019
Recommend with caution
· Salzburg to Vienna, Lakes Option
This bike tour is through the most beautiful Austrian countryside. The accommodations are great, luggage transfers flawless and great breakfasts included. The directions are horrible, especially the 1st and 3 rd days. Make sure you have a GPS with you. The poor directions added unnecessary frustration to the trip. The bikes are up right commuter bikes and uncomfortable for the mileage involved. If you are accustomed to a decent road bike you probably won't be happy. Most cyclists we saw were on e-bikes which makes the poor ergonomics more tolerable. This tour would be a 5 star with accurate directions and decent equipment. So bring a GPS and your own bike and have a blast!
- What was the date of your tour?
- June 2019
- How many tours have you completed?
- Two
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria
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★★★★★ Bryan October 5, 2017Austria Bike Trip
· Danube Bike Path 8 Nights (Upscale Lodging)
This was the second bike tour that we have completed; and compared to the first tour, this one felt like the local tour operator was more of a logistics company. The route was spectacular, I feel like we could have maximised the experience if we had more information, particularly when it comes to different options along the route. On several occasions we either ran out of time to see things later in the day, or arrived at the hotel around lunch time because we didn't know where we should be budgeting our time. During our Portugal trip, our local contact, Nuno, was incredible, speaking with us several times a day to ensure that we were getting the most out of the experience - this time we were flying blind on our own.
- What was the date of your tour?
- 25 Sept - 5 Oct
- How many tours have you completed?
- 1 other
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany
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★★★★★ Canada November 4, 2015A bit of a disappointment
· Lake Constance Bicycle Path
We booked the high end tour and in general were very pleased. Most of the hotels were lovely and located conveniently to the bike path. One exception was the Marina hotel we were sent to. We passed by beautiful villages but instead of staying in these lovely locations, we were sent to a marina where there no amenities nearby. We explored through the nearby campsite and located a restaurant much more reasonably priced than the marina hotel restaurant. When we had asked at the hotel about nearby restaurants, the hotel said there were no others nearby. It was also very noisy as they were working on the boats. Also we were disappointed with how little you actually got to bike along the lake. Being as this is a huge vacation area most of the lakefront had homes on them. So we were sharing the road much more than expected with often little or no views of the lake.
The bike tour company was great and the bikes were of a good quality (though with the bumpy terrain shocks would have been appreciated).A lovely touch was the beautiful room at the Hotel Halm in Constance where there was a bottle of wine waiting and a lovely corner room.
- How many tours have you completed?
- Three
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Ginny50 June 8, 2016
A Challenging and Rainy Ride
· Lake Constance Bicycle Path
This was a good tour and we enjoyed the adventure, but I can honestly say I would not recommend it to a beginner. Many of the reviews said this was a good ride for beginners. My husband and I started riding 2 years ago so we are slow but steady riders. We rode the Danube path (Passau to Vienna) last year with no problems so this one sounded like a good tour for us.
We booked this ride based on the level 2 status and the few reviews we saw. In my opinion it is more of a level 3-4. The gently rolling hills were very steep on the first 2 days. It would have been easier with an e-bike but for beginners it was almost impossible with a regular bike. Most of the time the paths were paved but several sections were packed “gravel.” These paths were well maintained and easy, but often a bumpy ride. The biggest problem was these paths were not much more than 2 feet wide so if you are a slow rider you tend to collect 30 faster bikers behind you with no way to pass.
The Lake Constance cycle route is one of the most popular bicycle routes in Europe.
This just about sums it up - the most popular path in Europe. It was over-crowed almost to the point of being dangerous in many sections. We wondered about the high level of bike traffic during the month of May, until we were enlightened that we were enjoying “Pentecost Holidays” with the throngs of locals.
The bikes provided by the company were wonderful. I highly recommend this tour company/bike shop and crew. My husband was not happy with his first bike and they quickly swapped it out with no question.
When we received our tour documents we noticed one day stated that the ride was 35miles/55km. Most of those miles were on a shared road with cars - Not a dedicated bike path. Cars whizzing past you on a busy road is not fun for us. That day our bikes took a train ride! FYI - When I asked one of the tour guides if many people ditched this ride mid-way he did say that quite a few riders just gave up. I can see why!
Each hotel was fabulous. The rooms were lovely and the food excellent.
We really did enjoy this trip and we pushed ourselves more than we ever thought we could. We had 2 good days of seeing the lake and views, but missed seeing the beautiful scenery because of the incessant rain and many detours. Better rain gear will be on our wish list before we ride again. It was a challenge that we were proud to complete.- What was the date of your tour?
- May, 2016
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- Much harder
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Horned Frog June 4, 2019
Fun time... but
· Lake Constance Bicycle Path
I enjoyed the tour a great deal, but the route instructions were sketchy at best, and the bike weighed only slightly less than a Sherman tank.... which would not have been much of a problem except that the route had more hills than expected. The hotels selected were all very nice.
- What was the date of your tour?
- 21 May
- How many tours have you completed?
- 4
- Difficulty (actual vs. expected)?
- Somewhat harder
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Bean October 14, 2019Beautiful Area - Terrible Bikes
· · Provence by Bike and Boat
Great way to see Provence, but the bikes were really really heavy and the guide was not very good.
- What was the date of your tour?
- Sept 28-Oct 5
- How many tours have you completed?
- 10+
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
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★★★★★ Jonathan M September 16, 2018Great trails, not well organized
· Cycling the Altmuehl Valley, Round-Trip from Regensburg
This trip follows well marked German bike trails which are very easy to navigate and quite scenic. The hotels are fabulous. However, we did not have a good experience with the German bike company (Radweg Reisen) that operates the trip on the ground. We were self-guided, and our information package was not available the day we arrived, so we didn't have maps and guiding information in advance. When the packet arrived the next morning, we discovered that it contained very little about sights near the tour route. We were able to Google plenty of side trips but wondered: isn't that the job of the tour company? Also, our bikes were delivered late on the day we were supposed to start, so we lost a morning of biking (and actually the bikes were eventually delivered not by the tour company but by an English family to whom the bikes had been misdelivered). We called Radweg Reisen but their corporate office was located hundreds of km away. We have been on lots of trips with biketours.com and find that the smaller shops are much more attentive and give better service. Radweg Reisen is too big to care about 2 self-guided bikers.
- What was the date of your tour?
- 8/25-8/30
- How many tours have you completed?
- 10
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- Germany
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★★★★★ Scott Katzer 8 months ago
Enjoyed the trip but some things can be improved
· Cycling the Altmuehl Valley, Round-Trip from Regensburg
The sites and surroundings were great and we lucked out with the weather as it rained almost every other day. Although we completed the tour with no issues, it was a bit complicated at times. The information between Bike Tours and the tour company Ragwed wasnt always fluid and simple questions seemed to take a bit of time to answer which is a problem when trying to book flights. The information given with the tour company package was a bit limited. Although maps were included, they are not provided with any sort of turn by turn direction. This isnt a big deal for most days as the trail is obvious but entering a city has its own challenges. It is recommended for anyone going on this tour to have GPS on their phone which we had to use (and incur roaming charges) several times. The signage in some locations simply dont exist and some roads were even closed during our tour due to construction. It would be wise for this tour company to occasionally ride their own route and note any changes.
The hotels were nice for the most part and breakfasts were good. The only one that I felt could be improved was the Regensburg location (IBIS Hotel). While it was nice and fine for the stay, its location is a decent distance from the Old Town (30 minute walk minimum) when there are tons of other places right in the Old Town area to stay. The other locations had hotels right in the middle of the main area (The one in Belingres was real nice). Mileage was fine and a majority was on bike paths/trails. My only request would have been providing the option to use a GPS on this tour as many of the paths either were not labeled or so close to the country roads that its hard to tell them apart. The bikes could be improved a bit as they are a bit bulky and heavy and really could do without the bright red advertising all over it. I will give kudos to the luggage people as we never had to wait for our luggage to arrive and they were usually there by 3pm at the latest.- What was the date of your tour?
- September 2022
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens, Families with young kids
- Do you recommend this tour?
- No
- Countries included in this tour?
- Germany
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★★★★★ Water Bound September 15, 2018Disappointed
· · Mosel and Saar by Bike and Boat
- What was the date of your tour?
- 9/1-9/7/18
- How many tours have you completed?
- -1- before this one
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Families with young kids
- Do you recommend this tour?
- No
- Countries included in this tour?
- Germany
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★★★★★ Z1201 July 6, 2019
The bicycle trip was great the ship
· · Mosel and Saar by Bike and Boat
- What was the date of your tour?
- 22.6.19
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- Somewhat easier
- Do you recommend this tour?
- No
- Countries included in this tour?
- Germany
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★★★★★ Ginny50 June 8, 2016· · Neckar & Rhine Rivers by Bike and Boat
This was an enjoyable bike/boat tour. The crew and staff were very nice. The riding days were usually short and manageable. The rainy weather was an issue which made for slippery riding on cobblestones. Due to the rains the Neckar River was closed and our ship was diverted. The company handled the diversion to the best of their ability and these detoured riding days were okay. We ended up in the town of Speyer, which was our favorite stop of the entire tour. One major complaint was the rooms on the ship were very small. They did state that in the promotional information, but we were not expecting that tiny. Everyone complained about the tiny rooms. We just laughed and dealt with it but it did make for close quarters. If you travel in May bring rain gear!
- What was the date of your tour?
- May/June 2016
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Germany
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★★★★★ Icebiker1 August 22, 2017· Wine & Bike in Hungary’s Balaton Uplands
- What was the date of your tour?
- 1. week of July
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Hungary
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★★★★★ Brittany at BikeTours December 3, 2015
Beautiful scenery and quaint villages!
· Tauern Bike Path (Krimml-Passau)
I went on this tour as a BikeTours.com staff member. The scenery was absolutely breathtaking! The tour is 80% downhill. This made for cycling near the Austrian Alps fantastic. This tour is mostly on dedicated bike paths and quiet back roads, except for brief moments of cycling near the main road. The route maps are more basic which allow for more adventure. I would recommend this tour for a first-time traveler and casual cyclist.
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany
