First-Timers Bike Tour Reviews page 2
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★★★★★ PAULINE MOENCH
TRIP OF DREAMS THAT FELL FAR SHORT
Danube Delights: Biking through Four Countries
Not much to say here since our boat never left the dock. Our host, Lesley, was a peach and completely competent. If not for him, we would have left on day two. My biggest disappointment was only having bus tours to Budapest and Bratislava. I would have appreciated a little creativity added in to take us to a couple more places. The tour people were awful with their communication, telling us for three days in a row that we might leave when we knew we were going nowhere. The crew was great, the food was not the greatest, but no complaints. I have a special diet that they were over the top accommodating of. You drastically need to improve your beverage packages—not enough provided for the $$$ we paid up front. 498 euros for the two of us when we wound up spending most of our day off the boat was out of line. If we had been cycling every day, I would not have purchased a package, considering you did not include what are everyday cocktails in the USA, like Manhattans.
For the rooms, rather than having that dopey pull-out at the end of the bed, leave that area under the bed open for luggage storage. Also, get rid of the carpet. Beds were very comfortable. We would have liked to have left our sliding door open a bit. Some kind of stop at the base so they can be open six or eight inches would have been appreciated. I’m sure the daily bike routes would have been great if we had been able to utilize them.
- What was the date of your tour?
- SEPT 2024
- How many tours have you completed?
- 0
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Hungary, Slovakia
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BikeTours.com staff reply from jan
The epic storm that hit during your trip effected 100s of our guests. The people on the ground were left in a very very difficult situation and we apologize for any inconvenience this caused. Unfortunately we cannot control the weather. Thanks for your business and we hope you travel with us again.
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★★★★★ James Hutcherson
Flood of decades
Danube Delights: Biking through Four Countries
Can’t change the weather. Boat crew and food was excellent. Everyone tried their best to make the trip as good as they could. Kudos to all involved. Bikes were excellent and well maintained.
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★★★★★ Pedals
Great and not so great
Tauern Bike Path (Krimml-Passau)
Having just come off 2 weeks biking in France we had something to compare this trip with.
The first 3 days or so were magic - lovely views, fantastic track surface and finally cool weather. The accommodation was great,especially after we were upgraded twice, and can be recommended.The bike gear was top class but my bike however was not. Euro Velo bike hires have to realise that the standard puffy commuter seat they supply are not comfortable for guys used to proper bike seats - enough said. Also on the second day when I went to use the smallest front chain ring it turned out that 2 of the mounting bolts were missing and it got wrecked so one third of my gears were gone. Managed to get this repaired after a couple of days but wasn't really satisfactory. This should not happen!
The directions and maps hardly ever match up completely on these type of trips but we were certainly not happy to discover at the end of a long hot day that the instructions for the approach to Salzberg were in fact for someone coming from completely the opposite direction - a victim of cut and past to be sure, as was the odd paragraph still in Austrian, but this should have been edited properly. A shame as the general standard of the material presentation was of a high quality.
Be aware if you want to do this trip that the last few days are along the stop bank beside the river and are boring - very little in the way of scenery and culture. Next time we will detour inland.
Sorry but overall a 3 star effort.
Warning - in case you may be considering a taxi ride from Innsbruck to Krimml to start your trip make sure that the driver is legitimate. Ours was a temporary fill in, had not driven out of town for 4 years and was a thoroughly unsafe driver. Much too fast and I suspect maybe on something. He almost ran off the road a number of times and clipped the inside kerb a couple of times . Haven't been so scared in our lives as passengers apart from jeep trips in Nepal and Pakistan. This should not happen in a first world country and if it had been practical solution we would have got out and walked!!
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★★★★★ Jay Bonitt
Easy But Hard
Danube Bike Path 7 Nights (Classic)
The App for the bike path route was VERY GOOD. However, at the end of each day the app and map took us to the city for that day's destination, NOT to our hotel. The hotel in Aschach was not near where the app ended the day; and the hotel in Enns, while on the bike path, was several miles (and across major highways). If the hotel was on he bike path, why didn't the app take us directly to it? Finally, when entering Vienna the end of the app was no where near the hotel (a 20 minute taxi ride in heavy traffic). This glitch could easily be fixed by the tour operator by guiding riders directly to their hotel each night. As it was, after a good day of cycling, the day often ended in confusion and nowhere near the destination hotel. The bikes (one a road bike the other an e-bike) were excellent. If the app took us directly to our hotel each day instead of guiding us to the center city, I would rate the trip excellent. Unfortunately the hotel destinations were left to us to figure out, and Google maps did not always work.
- What was the date of your tour?
- June 2024
- How many tours have you completed?
- 7
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany
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BikeTours.com staff reply from Jan
Thanks for your review. We are actively trying to standardize the apps used for rides like this and their configuration among all of our partners (and the industry in general) but this has been a slowly not always perfect process. Thanks for traveling with us and we hope to see you again!
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★★★★★ Bryan
Austria Bike Trip
Danube Bike Path 8 Nights (Upscale Lodging)
This was the second bike tour that we have completed; and compared to the first tour, this one felt like the local tour operator was more of a logistics company. The route was spectacular, I feel like we could have maximised the experience if we had more information, particularly when it comes to different options along the route. On several occasions we either ran out of time to see things later in the day, or arrived at the hotel around lunch time because we didn't know where we should be budgeting our time. During our Portugal trip, our local contact, Nuno, was incredible, speaking with us several times a day to ensure that we were getting the most out of the experience - this time we were flying blind on our own.
- What was the date of your tour?
- 25 Sept - 5 Oct
- How many tours have you completed?
- 1 other
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany
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BikeTours.com staff reply from Brittany
We really appreciate your detailed review! We'll work with our operator partner on adjusting the daily recommended stops to maximize time for future clients. We hope to help you plan another tour in the future!
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★★★★★ Diane Griffin
Disappointing - don't go during shoulder season
Danube Bike Path 7 Nights (Classic)
I've done four self-guided trips and this trip was my least favorite. The marketing material pitches "storybook villages" but most days are spent riding through corn fields. The hotels were outside of towns and hard to walk to restaurants. Because it was shoulder season, there were very few restaurants open.
First day's hotel was outside of town and front desk advised that we go to the mall for lunch. Fortunately we found a fun restuarant down on the river. The initial meeting with the bike company was disorganized and very brief. He barely talked about the tour, he didn't have tools to swap out pedals, there were too many of us attending the meeting and he said he didn't have time to answer questions - only 60 minutes alotted. We asked for spare tubes for the two road bikes but never got them. Skinny tires get flats!!
The "castle" we stayed in one night was not nice. It was clearly getting renovated - the rooms were nice but there were only five rooms. The property was overgrown and rundown, and with only five rooms it felt very creepy and unoccupied.
Breakfast at the castle - no protein - no eggs, no yogurt. We're on a bike tour and need energy! No fruit, no granola. Breakfast was just six slices of cucumbers, 10 cherry tomatoes, hard rolls, deli meat/cheese. Bar wasn't open for post-ride beer/wine.
Donauhotel Letternof - 11k from Enns, very remote, had to walk to a campground for food. Closest restaurant is cash only, need reservations. Front desk tried to make res but couldn't get through. The ONLY local taxi was working in Linz, not available for us. It was due to rain very hard. Hotel loaned us umbrellas and we went back to the campground for dinner.Day 3 - arrived at Cafe Braun (the meeting point) at 4:30 and called for shuttle (runs 3-6pm) told to go to a camping store(?) and get the bus as they don't have anyone to pick us up. One guy in our party was willing to make the 3k very steep climb to get us a ride. This hotel was nice but since it was past high season everything in this cute village was closed. Only one restaurant was open.
Last day - Vienna - hotel was so far from center city and far from anything interesting. Very long and confusing ride through busy city. Very limited restaurants. Shortest riding day and yet our bags didn't arrive until 5pm.
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★★★★★ Marion Van Kirk
Beautiful Austria and Germany
Tauern Bike Path (Krimml-Passau)
Biking was more difficult than expected. Luckily the women had e-bikes. Most of the hotels were excellent and food was great. Trip started in Neukirchen am Grossvenediger instead of Krimml due to closed hotels. The hotel in vicinity of Burghausen was too far from the town to be able to enjoy the beautiful city and castle and this was a huge disappointment since there were 3 other hotels within the city.
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★★★★★ Bob Sterndale
Beautiful trip but problems
Tauern Bike Path (Krimml-Passau)
The scenery was breathtaking, the bike paths mostly fine but with seriously difficult and dangerous exceptions, the hotels very pleasant and the e-bikes fine with one exception.
The trip started on the wrong foot at the first hotel: Hotel Krimml Fälle. We were assigned a room with no heat (as were others) on a cold day. After two hours of lame diversions and excuses, while we sat in the lobby to keep warm, we were given a heated room. In all other respects the hotel and restaurant were fine.
Getting to Krimml is a bit confusing. OBB will sell you a train ticket (from Salzburg for us) all the way to Krimml. The trip involves a narrow-gauge train from Sell am See to Mittersill hbf (end of line) and a bus trip from Mittersill to Krimml. There is a bus stop in the middle of Krimml village, steps from our hotel.
The first day of biking were delightful. The hotel in Sell am See was beyond our expectations.
The second day of biking started well but we encountered a long section of closed trail. We were in a narrow valley with little development. The only parallel path was a shoulder-less two-lane highway with plenty of high-speed traffic, not an acceptable bike route. Trees and brush had been trimmed along the nice paved bike path recently. All the slash had been left on the path, for 2 or 3 days from its appearance. We picked our way through the mess for maybe a couple kilometers. Then we came to a section with blown down trees obstructing the path, another ½ to 1 Km. Getting through this required some bushwhacking with the heavy e-bikes. Not fun.
Day three of biking was fine until we came to a flooded underpass on the outskirts of Salzburg. We needed to cross the A1 highway to get to Salzburg. A bad storm a few days before had caused numerous problems across Austria. We did find an alternate route but advance knowledge would have saved us a few Km of pedaling.
Day 4, however, brought us to highway biking. As we approached the village of St. Radegund we were directed onto a busy, shoulder-less two-lane road for a steep ascent of a kilometer or more. It was a strenuous ride even with the e-bikes. Your web sites offers this description of the tour:
“The tour route is mainly on dedicated bicycle paths (about 80% of the time). The remainder of the tour is on quiet roads and dirt or gravel roads. This tour is suitable for families with children.”
This stretch alone disqualifies the tour as a family-safe route. The experience continues:
A short distance beyond the scary hill climb is a 5.2 Km stretch of riding on the same road. The tour map shows this section as a bike path on the side of the road pavement. The “bike path” in this area is about 18” wide, separated from the high-speed traffic by a 4” wide white stripe. Narrative direction for this day’s route were not helpful, signage was poor, the “pink” house referred to is now yellow.
The unpleasant day was capped by a steep climb to the hotel in Burghausen. Pushing a heavy e-bike up a hill doesn’t work! You need to pedal it up so that it assists with its own heavy weight.
Day 5 brought us to Bad Fussing. This day was mostly uneventful. Directions to the hotel in Bad Fussing were vague, calling for riding 4 Km on a busy road with no shoulder. Instead, we found a bike path at the German side of the bridge that led right in to downtown Bad Fussing. The directions should include this route. Plan your day to allow an hour or two at one of the baths, you will be glad you did!
Day 6 was uneventful, mainly along the Inn River to Passau.
One e-bike problem: the rear disc brake on one of the 4 bikes was useless, apparently the brake pads were worn away (bikes had coaster brakes too). In all other respects bikes were fine. Battery capacity was generous. I think the lowest reserve at the end of any day for any of us was 50%.
An otherwise delightful trip was marred by surprise bike path closures and stretches of unsafe highway biking. This is not for children. The scenery was awe inspiring. Hotels were good to excellent. E-bikes were good except for one problem that didn’t spoil the trip.
We would have wished for more current information on bike path conditions from the local partner. We provided reports to them of closed paths as we encountered them.
Your tour description misrepresents the conditions of the route. We would not have booked the trip if had been accurately described. SHOW MORE
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★★★★★ Bicycling in Philly
Salzburg to Vienna, Lakes Option
- What was the date of your tour?
- Aug 13-19
- How many tours have you completed?
- Greater than 10
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- First-time bike tourists, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria
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★★★★★ Jackie10
Recommend with caution
Salzburg to Vienna, Lakes Option
This bike tour is through the most beautiful Austrian countryside. The accommodations are great, luggage transfers flawless and great breakfasts included. The directions are horrible, especially the 1st and 3 rd days. Make sure you have a GPS with you. The poor directions added unnecessary frustration to the trip. The bikes are up right commuter bikes and uncomfortable for the mileage involved. If you are accustomed to a decent road bike you probably won't be happy. Most cyclists we saw were on e-bikes which makes the poor ergonomics more tolerable. This tour would be a 5 star with accurate directions and decent equipment. So bring a GPS and your own bike and have a blast!
- What was the date of your tour?
- June 2019
- How many tours have you completed?
- Two
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria
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★★★★★ Bean
Beautiful Area - Terrible Bikes
Provence by Bike and Boat
Great way to see Provence, but the bikes were really really heavy and the guide was not very good.
- What was the date of your tour?
- Sept 28-Oct 5
- How many tours have you completed?
- 10+
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
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BikeTours.com staff reply from Chloe
Hi, and thanks for the review. We appreciate you letting us know about the heavy bikes and that the guide was not very good. Feel free to reach out if you'd like to provide further details. We're glad you thought the area was beautiful. We agree!
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★★★★★ Water Bound
Disappointed
Mosel & Saar by Bike & Boat
- What was the date of your tour?
- 9/1-9/7/18
- How many tours have you completed?
- -1- before this one
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Families with young kids
- Do you recommend this tour?
- No
- Countries included in this tour?
- Germany
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★★★★★ Z1201
The bicycle trip was great the ship
Mosel & Saar by Bike & Boat
- What was the date of your tour?
- 22.6.19
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- Somewhat easier
- Do you recommend this tour?
- No
- Countries included in this tour?
- Germany
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★★★★★ Larry Mark Robbins
Hotels with Charm?
Rhine Bike Path: Mainz to Cologne
As expected, the tour was beautiful, flat, and easy to follow. This is said to be the most scenic segment of the Rhine and I have no reason to doubt that. The bikes were excellent. We selected e-bikes, a first for me, that were useful since we encountered several cool days with a headwind. We chose the Charme category and travelled between seasons 2 and 3. Unfortunately, we were informed that four of the six hotels advertised were unavailable. Quote "Some of the hotels that were booked (due to availability) only offer Category A, however the highest room category was booked at all the Category A hotels. For Rüdesheim and Cologne we can offer a discount of 20,00 € per person/night." Ok, reasonable we thought and agreed. Here are how the switches worked out:
Mainz: H2 hotel: Brand new hotel, residential neighborhood but walkable to Old Town, overall nice. Room was good (clean & modern) tho not exceptional. More basic hotel than luxury hotel as Favorite Parkhotel appeared in pictures. Differential between the two hotels on Expedia for two nights is €80. No compensation offered.
Rudesheim: Central Hotel: As the name implies, central to tourist area. Room was Ok but not great. Certainly not "the highest room category was booked at all the Category A hotels" as promised. Breuer's Rüdesheim Castle, the brochure hotel, is €60 more expensive per night and pictures appear significantly more upscale. Compensated €40.
St Goar: Schlosshotel Rheinfels: This is the brochure hotel. Relais & Chateaux level hotel. Outstanding. Don't miss dinner in hotel dining room as sun sets.
Koblenz: Diehls Hotel: Located on the other side of the river from Koblenz but this was not a problem for us. Very fine hotel, received an upgraded room. Had an excellent dinner at hotel. Left the next morning from this side of the river. This was not either of the brochure hotels, but was excellent.
Bad Godesburg: Boutique Hotel Dreesen: This was the brochure hotel. Upscale as expected in a beautiful neighborhood. Restaurant Rheinzeit nearby should not be excluded.
Cologne: Hotel Eden am Dom: Top notch location next to cathedral and other tourist sites but just OK hotel. No upgraded room. At least €40 per night cheaper than the advertised Steigenberger per their own individual websites x 2 nights = €80. Given €40 compensation. Again, nothing wrong with this hotel, but not the experience advertised and not adequately compensated. Life isn't perfect but given this was mid-September, there were shortcomings.
NB: The ICE train returning from Koln to the Frankfurt airport is not the Hauptbahnhof next to the cathedral. That train leaves from the Messe/Deutz Bahnhof across the river. SHOW MORE
- Countries included in this tour?
- Germany
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★★★★★ Lee Chestnut
Great Scenery, History, and Acomommdations. Not much Support
Rhine Bike Path: Mainz to Cologne
We enjoyed seeing the Rhine Valley and historic villages. Our accommodations were great and the food was great.
Unfortunately, the Rhine was near flood stage and much of the given route was flooded. After contacting the local operator for direction, I was told to find my own route or take a train, at my own expense.
We found our own way using Google maps and talking with other cyclists.
The main reason I use a tour operator is to have local support when difficulties arise. We didn't receive that support.
It seems the operator could come up with secondary routes that are safe and beautiful (which we came up with on our own) and supply them to their guests as needed.- What was the date of your tour?
- June 2024
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- Somewhat harder
- Who is this tour suitable for?
- Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Germany
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★★★★★ Icebiker1
Wine & Bike in Hungary’s Balaton Uplands
- What was the date of your tour?
- 1. week of July
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Hungary
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★★★★★ TIMOTHY BOUWKAMP
Awesome
Holland by Bike and Boat, Northern Tour
Weather was cold, rainy, and windy. Service on the boat was great.
The wifi on the boat was terrible.- Countries included in this tour?
- Holland
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★★★★★ Mary Gallagher
Great biking - barge was ok
Provence by Bike and Boat
Biking in Provence was outstanding- but the cabin we stayed in (Cabin 1) was not satisfactory. Crew we’re great and tour leader was knowledgeable and experienced. Unfortunate about our accommodations.
- Countries included in this tour?
- France
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★★★★★ Jon Kramp
A fine tour with issues
Provence by Bike and Boat
The bike/boat tour started off by my not being able to initially find the boat. The route of the tour is normally serviced by two boats with the boats sailing the route in opposite directions during each week. Due to low bookings, only one of the two boats servicing the route was in operation. The boat I expected to sail on was the one that was out of service and docked and it took some time to find the boat that was in service.
The boat I actually sailed on, Caprice, is a converted cargo barge. The cabins contained the expected features for a 'standard' category passenger river vessel. However, the cabins are on the small side. The dining/lounge area was also on the small side considering that the boat was operating at full passenger capacity. Food service was very good and the crew was helpful. Snacks and drinks were available at the end of the days cycling.
The biking route and sights seen along the way were as advertised. However, there were two cycling related issues:
1) The tour description of 'There will be some hills' is correct for most days but that there were two climbs each of about 5km length.
2) All but five of the tour members selected to book an electric bike for the tour. Only one of the tour members completed the tour without the use of a non-electric bike because of the slope and length of the climbs. Booking an electric bike for this tour is recommended for most people.One day of the tour included a continuous 5km stretch of gravel surface. The tour used multiple types of roads. The major roads were all in fine condition. The smaller one lane roads, mainly used by farmers to reach the fields, were often in poor condition with pot holes common. It should be noted that all of the bikes offered on the tour were if good quality and in good repair. During the tour there was only one minor issue with any of the bikes.
It should be noted that some days on this tour were a bit long considering that temperatures were in the mid 90'sF to just over 100F range. On one day, for example, biking started about 8 AM and ended slightly before 6 PM. Hydration was an issue but the biking part of the tour included multiple stops each day to refill water bottles and/or purchase drinks.
A printed map of the biking route was not provided and is not available. Those doing the tour non-guided, only done by 2 people on selected days on my tour departure, will need to have a mobile phone to access route information.
- What was the date of your tour?
- July 2023
- How many tours have you completed?
- 5
- Difficulty (actual vs. expected)?
- Much harder
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- France
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★★★★★ Mary Gallagher
Disappointing Accommodations
Provence by Bike and Boat
Recently returned from Provence bike and barge and very disappointed with cabin accommodations. Bathroom sink located in main cabin from which we heard gurgling and draining from other cabins. Also heard loud banging from floor probably due to mechanical issues due to location of cabin - farthest on the bow. Overall not suitable for guests. Crew, guide and food were great- but cabin (#1) was not acceptable.
- Countries included in this tour?
- France
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