Client Favorites Bike Tour Reviews
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★★★★★ Amanda Jennings September 25, 2023Serious amounts of traffic
· Algarve Coastal Route
This ride has you in a lot of heavy traffic and even on the motorway at some places. The ride takes you through heavily touristed areas and then areas with nothing. This country very much highlighted the haves and the have nots in the country. I did not like the ride, it wasn't worth all of the traffic that we had to deal with.
- What was the date of your tour?
- September 2023
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Portugal
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★★★★★ Sam Fleischacker 10 months agoDenmark is great; BikeTours is not
· Royal Zealand and Copenhagen
Are you looking for a tour company that will send you bike directions to the wrong hotels, follow that up with a condescending note when you complain rather than apologizing and correcting their mistake, book you in charmless corporate hotels way outside of the towns you're headed for, and delete your GPS tracks before your trip is finished? If so, this is the trip for you! If not, look elsewhere. My wife and I had some wonderful biking on this trip - but that's because of Denmark, which has beautiful and very well-marked bike trails everywhere (running through forests often), not because of BikeTours: indeed, we sometimes needed to correct the GPS tracks we were sent by the Danish markers, or by asking locals for help. Our previous experience on a self-guided bike tour, in France, was magical: with lovely, varied hotels in beautiful places at the end of each day, a well-crafted route accurately represented on the GPS tracks, and good help available by phone if we needed it (to be fair the Copenhagen representative of this local bike company, Sofia, was very friendly and helpful). This was a great disappointment after that. If you're looking for a tour that is geared towards your enjoyment, rather than the bottom line of the tour operator, I'd avoid BikeTours.com.
- What was the date of your tour?
- July 2024
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Denmark
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★★★★★ Richard Severson 7 months agoVery dissatisfied
· Danube Bike Path 8 Nights (Upscale Lodging)
Our trip was shortened due to previous rains which had damaged the trail and sections were closed. We were not informed of this issue until we had been biking for two days. We were unable to ride the final two days as the trail was closed.
We should have been notified of this situation prior to our leaving home. We would have cancelled the trip (we had trip insurance) and rebooked for next year. VERY disappointed in the way this information was withheld from us. It is a clear case of the bike touring company looking out for themselves and totally disregarding us, the customer.
Also, one member of our party had to cancel due to medical reasons. This information must not have reached the provider as 4 bikes were delivered and all hotels were expecting 4 people. -
★★★★★ Shirley Santucci 7 months ago
Disappointed
· Danube Bike Path 8 Nights (Upscale Lodging)
Total lack of communication in not informing us that our biking would end 2 days early, which meant missing out biking through the Wachau valley . When I contacted Bike Tours that my husband was ill and could not make the trip. I should have been informed then that there were changes to the scheduled tour. The welcome meeting & bike fitting was a joke. There was absolutely no value in that 15 minute meeting. I had to adjust the handle bars myself and struggle through removing the battery for charging at the 1st two hotels that did not offer charging in the bike storage area. The electric bike itself was very good quality and comfortable to ride. The printed trip itinerary was easy to follow but did not offer much in the way of "do not miss" highlights along the way. In my opinion, only three of the hotels were worth the upscale category. I would not recommend this bike tour for anyone that has experienced quality bike tours previously.
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★★★★★ May July 15, 2023
First family cycling trip completed!
· Danube Bike Path 8 Nights (Upscale Lodging)
Overall a satisfactory trip! The GPS is very useful for navigation. The hotels are great! Just on first day, we find that 2 of the 4 bikes are not fit. We have enter our age and height and has not been told specifically what kinds of bikes will be assigned. I found that they just give standard bikes for adult female and male disregard our height and age (Asians in average are shorter than Westerners.) The person, Robert, arrived for “bike fitting” was not helpful at all. He suggested my daughter to cycle 30km to their bike shop to change bike. When we asked him to call customer service, he said he didn’t have Wi-Fi. So, Eurobike send a staff without communication methods to help customers’ solve problems? Finally, Robert had to use my phone to call the CS number. And in the phone, he said we are “bla, bla, bla.” Is it the customers cannot voice their requests, even the bikes are not fit and customers have to take the risk of getting hurt or accident? and seems to Robert, customers’ requests are “bla, bla, bla..” And customers need to take the riding risk to go 30km to change bike? Later he mentioned it may need to charge EUR 50 per bike change if need to switch bikes in Passau. I have emailed biketour and I am grateful that next day the 2 bikes were changed without additional charges. In second day, Simon is much more helpful. Simon helps us do the testing & it works. Simon is v polite and helpful. Passau is the starting point of Danube cycle path. I feel strange that the outsource company does not have a bike rental centre there. This is our first family cycling trip and it did create stresses at the beginning. The outsource company probably need to have better communication with biketour.
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★★★★★ MM 7 months ago
Flood Trip
· · Danube Delights: Biking through Four Countries
We were bussed from Passau to Vienna to meet the boat, which never left port for the week due to flooding. All week we were told their was a possibility of leaving port, so there were days we had to stay around the boat to wait for details, which hampered our daily plans. It would have been better to just tell us up front we would be there all week, so our plans for the day could be made.
The cruise director did everything he could to make the trip memorable, which is was, with the constraints he had.
Breakfast's were fabulous, lunches provided were good! Dinners were a little lacking, but adequate. Drinks were fine, but more options for daily drink tickets would have been appreciated. The Vivienne was beautiful! -
★★★★★ Sparky September 21, 2017Boring trip
· · Venice to Mantova by Bike and Boat (and reverse)
Although the barge itself was nice and the food delicious, the trip itself is very boring once you leave Venice. Hours and hours of passing soybean fields. Lots of riding in hot weather on unshaded roads....some quite busy. Very few days were on actual bike paths. When we did get to a town, most things were closed as it was between 1 - 4....siesta time in Italy. The cheese tour was nice. That's about it!
- What was the date of your tour?
- August 26, 2017
- How many tours have you completed?
- 0
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists
- Do you recommend this tour?
- No
- Countries included in this tour?
- Italy
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★★★★★ Mungo September 25, 2016Nice not to have to pack every day
· · Amsterdam – Bruges by Bike and Boat – Princesse Royal
Flat terrain, mostly bike paths and not having to pack and unpack are great advantages of this trip. The food and accommodations were better than expected. However, it is not recommended as a self-guided tour as the directions are not complete. Also, as a group tour with 35 people in a large pack makes it too cumbersome.
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★★★★★ shea214 November 13, 2016too much is too much
· Three Lakes Tour: From Geneva to Annecy
This tour is quite lovely, but not at the level we expected. This is our 8th tour so we feel we get them by now. We like the unguided aspect, but they completely outsourced the work of actual directions to a machine. It is not an adequate substitution. The machine added at least 15 miles on the first day and was most frustrating. Please, give us actual directions AND MAPS. A silly little device is certainly helpful but should not be a substitute. And the distance and hills were definitely not Medium. This was proven out the first night by the guy who biked to the hotel (he likes extreme and he thought it was tough).
- What was the date of your tour?
- Sept2016
- How many tours have you completed?
- 8
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- France, Switzerland
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★★★★★ Richard Rogers October 2, 2023Not as I had expected
· · Provence by Bike and Boat
Not expecting to ride as a group. The riding involved more road riding and realize that a leader was necessary. The riding in Southern France is not as developed as Central Europe.
- Countries included in this tour?
- France
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★★★★★ CynFul September 24, 2019· Mosel Bike Path: Dreamy Mosel Valley from Trier to Koblenz
The scenery along the route was breathtaking and every town on the tour was welcoming.
Most of the riding was on a well maintained bike path (many taking us through wine vineyards) although we were diverted to the road (both in-town and along busy thoroughfares) a time or two but besides the rides through the towns the riding along the roads was along a designated area for bikes and the vehicular traffic was mindful of the cyclists. The accommodations were very comfortable and having prepaid for daily breakfast and dinner we didn't have to make any choices where to eat and all-in-all each of our meals were satisfactory at minimum. Although the pre-tour preparation for our self-guided bike tour was very detailed with BikeTours.com the execution (by the German based company) left something to be desired. The riding instructions/maps we were given were based on the standard route so they didn't take our particular stops into consideration; we therefore spent a good amount of time lost on our bikes. This was also because the general riding directions/instructions provided by the German tour company were not very detailed and again, did not provide specific details relative to our daily stops. The equipment provided by the German tour company was fair; the two women's bikes were like beach cruisers so easy to get on/off, the e-bike was fantastic (appeared to be brand new) and the other men's bike worked fine although it seemed a bit big for the rider and it was the smallest men's frame the local company had available. The handlebar box and panier for each bike was adequate for transporting our personal items.We LOVED the area, just wish we had spent less time being lost and more time exploring the beautiful, friendly towns scattered along the Moselle.
- What was the date of your tour?
- September 6-13, 2019
- How many tours have you completed?
- This was the first for me
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- No
- Countries included in this tour?
- Germany
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BikeTours.com staff reply from Chloe September 25, 2019
Thank you very much for the review. The Mosel is a lovely tour and region, and we're delighted you enjoyed it. We sincerely appreciate your compliment that we were detailed in preparing you for your tour. Thanks for noting the directions and bikes are aspects of the tour which may be improved upon. We will share this evaluation with the tour operator. We're so glad to have assisted you with booking this tour and that you enjoyed the scenery and towns.
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★★★★★ Edward Baker August 11, 2023
Could Have Been Amazing
· Royal Zealand and Copenhagen
The routes took us through some very interesting landscapes and towns. It would have been so much better if our daily information included more specifics about the areas where we traveled. Knowing more about the trails would also have been helpful. At one point, the directions were extremely confusing and led us onto an impassable trail. We understood that in some towns where we stayed the accommodations would be limited and might not have all of the amenities to which we are accustomed. With that we were fine. However, it was disappointing to see better accommodations that were available. Even worse was when the directions sent us to the better hotels only to be told that our reservation was not there and when we arrived at the hotel that was reserved, it was of a much lesser quality. This happened to us twice. At the very least, the route directions should list the correct destination hotel. We should not have to consult two different documents to find our hotel for the night. In our case, we had specifically explained that we would pay more, but wanted to have the best accommodations in each location. This did not happen, although we did pay a higher rate. Fortunately the staff at all of the hotels were exceptionally helpful, friendly, and professional. We were given very limited orientation before beginning the ride and felt that this company was unresponsive and left a lot for the rider to figure out alone. No helmets were provided which wasn't significant for us because we brought our own, but there was no communication indicating that helmets would not be provided. Having notes in the daily plan that noted restaurants along the way and at the destination each day would have been most helpful. In addition, it would have been nice to have known that in serveral locations, the only dining option would be at the hotel. We had a very enjoyable experience, but feel that it could have been far better with more information provided by the organization.
- What was the date of your tour?
- August 2023
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Denmark
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★★★★★ Bean October 14, 2019
Beautiful Area - Terrible Bikes
· · Provence by Bike and Boat
Great way to see Provence, but the bikes were really really heavy and the guide was not very good.
- What was the date of your tour?
- Sept 28-Oct 5
- How many tours have you completed?
- 10+
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
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★★★★★ Banershan September 26, 2018Trip with my daughters
· · Bordeaux by Bike and Boat: Castets-en-Dorthe to Libourne (and reverse)
The trip was fine as the area of Bordeaux is so picturesque, but the rating of the trip was easy to moderate which was not true as we encountered hills every day. Some of the hills were quite difficult. They should re rate it as totally moderate.
- What was the date of your tour?
- Sept 6-13
- How many tours have you completed?
- 11
- Difficulty (actual vs. expected)?
- Somewhat harder
- Who is this tour suitable for?
- Solo travelers
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- France
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★★★★★ Janet Fraser 8 months ago
How a tour guide can ruin what could have been a great experience
· · Provence by Bike and Boat
While the cycling was good, scenery lovely, other passengers and crew delightful, the irritatingly arrogant sexist and intrusive behaviours by our tour guide (Heim) who claimed to have built the company, put a huge damper on the trip for many of us. Although we enjoyed the bikes, the meal times were chaos due to too many passengers in too small a space. Also the general condition of the boat, Caprice, needs improvement.
- What was the date of your tour?
- Aug, Sept 2024
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
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★★★★★ Dre22 June 15, 2019
· Mosel Bike Path: Dreamy Mosel Valley from Trier to Koblenz
- What was the date of your tour?
- May 30 thru June 5
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Germany
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★★★★★ Annik Stahl September 11, 2023
Could have been better
· · Provence by Bike and Boat
The tour leader (Helmut) was great, as was the boat crew. There were some fun times biking but the miles and miles of harsh gravel was not in the description of the trip. (This was not "country roads" -- this was ROCKS and my back ached for days afterward.) Had I know, I would not have chosen this trip as I just had surgery. I found the food to be absolutely awful. The dinners were beond strange and hey, maybe something besides HAM HAM HAM every day for lunch? I lost 4 pounds during that trip.
While I know there are some great trips to be had with this company (my dad has been on several and said this one was the worst). this was not one of them. Like I said, some fun time biking but not enough to recommend this trip.
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
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★★★★★ Charles Stahl September 7, 2023
A Bit Dissapointing
· · Provence by Bike and Boat
Compared to the previous five bike/barge trips I have done with company this tour was disappointing. The boat and it's crew were great, the cabins were clean and as comfortable as possible. No problems there. The breakfasts and afternoon snacks were plentiful and good. However, the dinners were often not edible. The Italian cook was very sweet, but the food was often unrecognizable and tasteless. I am not a fussy eater, but I along with my dinner companions often sent the food back uneaten.
The printed material does say that riding is done mostly along country lanes, but the amount of riding on gravel was daunting. I feel that should be mentioned in the literature. The guide was extraordinary, both knowledgeable and well spoken, not to mention very approachable. The highlights were indeed highlights, but negotiating the busy streets while riding through small towns was scary at best. Perhaps doing this trip is mid-summer would be more picturesque, but the weather wouldn't be as perfect as it was for us in late August/early September. Had this been my first bike/barge adventure perhaps I would be less critical, but with many other tours co choose from, I would not recommend this particular tour.
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
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★★★★★ Linda Ewing August 2, 2023
Provence Bike Trip into the Countryside
· · Provence by Bike and Boat
Really enjoyed the bike trip through the Provence countryside which visited several picturesque towns along the way. Our guide Alex was wonderful; she had done her homework so was able to provide us the history of what we were seeing. Plus Alex was great fun and made sure everyone was safe and comfortable while riding. Barge on-board staff was also super responsive and friendly. All the local staff was excellent!
My only criticism of the trip is the business model used by the barge company. The 'Caprice' boat itself is 'past its prime' --- old, really cramped room accommodations. We were unlucky and assigned what appeared to be the smallest double twin room that didn't even have space for the tiniest sink in the bathroom (it was installed next to my bed's pillow). In fact, all the rooms were smaller than on other barge boats I've been on. Also, the dining area was so tight you couldn't get out of your chair without your neighbor also moving. Bottomline, the company owners are squeezing too many people on the boat so they get more revenue.
- What was the date of your tour?
- July 15 - 22, 2023
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
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★★★★★ Mary Gallagher July 26, 2023
Great biking - barge was ok
· · Provence by Bike and Boat
Biking in Provence was outstanding- but the cabin we stayed in (Cabin 1) was not satisfactory. Crew we’re great and tour leader was knowledgeable and experienced. Unfortunate about our accommodations.
- Countries included in this tour?
- France
