Austrian Alps Bike Tour Reviews (page 7)
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★★★★★ Barbara Owens August 9, 2022
The scenery was great. The maps and tour company were not.
· Innsbruck to Salzburg: Through the Alps Along River Cycle Trails
This was our second tour with Biketours.com and we discovered that there is a huge difference between the tour companies they contract with in Austria. Our first tour was great. This one, not so. The map book and directions provided were just terrible. Rather than say "follow the well marked trail named xx, it was "go to the end of the hamlet and turn right" No street names. No named landmarks or areas. The ENTIRE book was that way. One day we had to be transported by van over a mountain but it did not explain that. It said to be at a train station in a certain town at 2 pm. We got there, thinking we were taking a train but could not figure it out. I called the company and they said a van was coming to get us. Other people on the same route also did not understand and they literally rode over the mountain. Communication from the company was terrible -- and I speak German!
- What was the date of your tour?
- May 2022
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria
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BikeTours.com staff reply from kirsten August 9, 2022
Thank you for traveling with us again, Barbara! We are sorry to hear that the route information provided to you was not clear and detailed. We have passed your message along to our partner to ensure that these issues are addressed, in hopes that future travelers will have an easier time following the maps as well as be made aware of included transfers during the tour. We appreciate you reaching out!
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★★★★★ Earl Naue August 9, 2022
Innsbruck to Salzburg Ride
· Innsbruck to Salzburg: Through the Alps Along River Cycle Trails
This was our first of two bike tours in Austria this year and both were handled by two different tour providers and the services and directions provided by each were significantly different. The lodging choices were excellent for both, but riding directions were on opposite ends of the spectrum. Advise that you go with a tour company that provides an application with directions utilizing GPS.
- What was the date of your tour?
- May 2022
- How many tours have you completed?
- 4
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria
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★★★★★ Sara Ching September 12, 2022Beautiful scenario in the Bavarian alps
· Innsbruck to Salzburg: Through the Alps Along River Cycle Trails
The route is breathtaking. From Innsbruck to salzburg, we opted for the rest day in zell am see (100% recommmended) where we got a day off to take the gondolas up to see the mountains, go to the glacier lakes in kaprun and swim in zell am see lake. The hotels and breakfasts were great! The bike company they use to source the bike was a bit disorganized, the bikes were ok though seats were the hard racer types. Bike company also an out of bags and locks. They didn’t give us enough baggage tags and when they split our groups across two hotels, the baggages were often at the wrong hotel. There weren’t a lot of recommendations on optional things to do and places to eat so you definitely have to do a lot of your own research. Overall I would recommend the tour because the itinerary and accommodations were very nice but the agency that ran the tour itself could be better organized.
Also note the second day of biking (day 3) has a lot more uphills and downhills than it seems. And it rained really hard the last three days of our tours so definitely make sure you have good rain gear if you go in September.
- What was the date of your tour?
- September 2022
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria
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★★★★★ Jessica Phelan September 12, 2022
Beautiful Scenery!
· Innsbruck to Salzburg: Through the Alps Along River Cycle Trails
This trip was absolutely stunning. The views were beyond beautiful form everywhere. For the most part you are riding along the river and the ride is very relaxing. Most days are fairly flat with a few small hills and many downhills. The trails are well marked and the map by the guide company is pretty easy to follow. Our group did the trip with hybrid bikes, but if I were to do it again, I would definitely get an e-bike. There is one day with some really big climbs and an e-bike would have made the whole a thing a bit more leisurely. We also did not pack helmets since they wouldn't fit in our suitcases and the bike shop ran out of rentals. I would advise bringing one with you.
- What was the date of your tour?
- September 2022
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria
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★★★★★ Megan Lunde October 4, 2022
Lovely Ride through the Alps
· Innsbruck to Salzburg: Through the Alps Along River Cycle Trails
Overall, this was a very good trip. The itinerary is top-notch along well-marked trails, through a variety of landscapes - farmland, ski towns, narrow gorges, along a lake. I recommend the route with the rest day in Zell am See - we had a great day there!
We did have a few concerns with the local tour company. The quality of the bikes rented from the bike shop was not great - my bike was too small for my body but they had run out of bikes, so I was stuck with it for the week. Some of our group had arranged for bikes to be delivered to the starting hotel. It's a good thing others went to pick up in person, because the bike shop had no record of delivery and half our group would have been stuck without bikes for 2 days.
As others have mentioned, the guidebook is hard to follow. However, the general routes are along bike trails that are well marked. We did pretty well by following the path signs to our destination each day.
Our biggest mishaps were with the hotel and luggage transfer. We were a group of 4. About half the time, we had two adjacent rooms in the same hotel - no problem. Other nights, we were split across two different hotels. One night, we had a really strange configuration - 3 of us had a triple in one hotel, while 1 person was assigned to a different hotel across town. Every time we got split up, some luggage went to the wrong hotel. It didn't help that the tour company only provided 1 luggage tag per room. Seems like an easy fix to include an adequate number of luggage tags per traveler. Our final night in Salzburg, our hotel had no record of our reservation. It took awhile to figure out the issue - our reservations had been made against the wrong name.
On the whole, this is a lovely trip. Unbeatable scenery and value for the price.
- What was the date of your tour?
- September 2022
- How many tours have you completed?
- 4
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria
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★★★★★ Brenda Teal 11 months ago
Enjoyable trip in most ways...
· Innsbruck to Salzburg: Through the Alps Along River Cycle Trails
First, the positives...
The scenery, hotels provided, local emergency/tour representatives and bikes were exceptional. There were interesting and beautiful sights in every town and along the way. The bike shop where we received rental bikes, helmets, etc. was knowledgeable, friendly and Chris in Innsbruck was great to work with and talk to, and he provided great insights toward upcoming routes.
There was useful information about available alternate routes/modes of travel, as well as the scenery we could experience, and the details of our stays at each local inn were seamless, for the most part. I cannot say enough about the friendliness and helpfulness of hotel staff, without exception. The local representative and the transfer drivers were also easy to communicate with, and helpful in every area we needed.
I felt the info given regarding sightseeing was not as detailed or inclusive of all sights, as the last time we worked with BikeTours.
Regarding directions and mapping, the GPS we rented from BT was useless, and we stopped using or even charging it after a couple of days....the routes didn't seem to match those on the map given, and even when we were clearly on the cycle path designated, it constantly said to make a u-turn or offroute; 60 euros we should have kept for other things. The map directions were often unclear, especially entering and leaving cities, and since the GPS wasn't working, we had to constantly stop to take the map out as there was no place to clip it to the bike handlebar. The alternate routes on the Lofer travel day were confusing as well.
Despite these issues, we would have probably used BT again, except for the unexpected hotel expenses after we arrived in Austria. We asked for a final invoice, before booking, to make sure of costs in planning this trip, and was sent one which listed a "total" of all charges and a list of all services covered under our quoted tour cost, including specific hotel stays, with no mention of added costs to be paid when we arrived at each hotel. When we arrived in Innsbruck, the hotel informed us we still owed city taxes (this was the case in almost every town/hotel booked). Though the amounts were not big, the attitude we got from the tour when we called to check was off-putting ("that fact was included in the general description of the tour on the internet," and "a company does not have to put every little detail in an invoice.").
We suggest that BT put an * next to each hotel stay on their invoice/quotes, and then include in small print at the bottom " *some hotels may charge a city tax at checkout, usually from 2-8 euros per night, which is not covered by BikeTours." This is a detail that can be corrected easily, and sure would help travelers budget appropriately as well.
One thing is for sure, however you plan for it, go to Austria and experience the marvelous places on this river tour (we added extra time in Salzburg and Vienna)....you won't regret it. SHOW MORE- Countries included in this tour?
- Austria
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★★★★★ Nancy Voorhees 7 months ago
Idyllic landscape
· Innsbruck to Salzburg: Through the Alps Along River Cycle Trails
I have never seen such beauty as along this trail in the Austrian Alps. Our accommodations were comfortable, breakfasts were delicious and our luggage was alway there before we arrived. My suggestion for making the trip more enjoyable is to make sure the Garmin has each day's route. Our's had many routes on it and that made it confusing. It would make more sense if only our routes were on it. Also, everyone should have a Garmin or use their google maps. Using the printed route map was impossible. Our ebikes were very comfortable and our trip was awesome! Thanks.
- Countries included in this tour?
- Austria
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★★★★★ DougBa October 12, 2016Beautiful Bike Ride
· Salzburg Lakes Tour: Around the Lakes within the Foothills of the Alps
The overall experience of this bike tour around the lakes was terrific. If I had it to do over I would do two things differently. 1.) I would rent a lighter bike, not necessarily a road bike but one that was lighter that the 21 speed comfort bike I rented from the tour company. 2.) I would not prepay for my dinner. The meals each night were very similar, and all but one night was from a very limited menu, and not off the restaurants main menu. Also only about 14€ per person per meal was allocated, no where near what was actually paid for the meals. The individuals that we interfaced with from the tour company were excellent, from the young man that met us for our orientation to the van driver that moved our gear each day.
- What was the date of your tour?
- Sept 11, 2016
- How many tours have you completed?
- Several
- Difficulty (actual vs. expected)?
- Somewhat harder
- Who is this tour suitable for?
- Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria
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★★★★★ Creaky September 11, 2019
Glorious views
· Salzburg Lakes Tour: Around the Lakes within the Foothills of the Alps
A good tour through some great countryside with one rather dull stretch. Excellent organisation and accommodation; some bad weather the only downside.
- What was the date of your tour?
- 28/8/19-3/9/19
- How many tours have you completed?
- 13
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria
-
★★★★★ TimHam September 23, 2019
Fantastic scenery
· Salzburg Lakes Tour: Around the Lakes within the Foothills of the Alps
This was our 4th bike tour and without a doubt was the most beautiful scenery of them all. EuroBike, the local operator did a great job with an excellent briefing, with good bikes, a great itinerary on well marked Austrian bike paths and quiet country roads. This was our first tour with e-bikes, which I'd recommend given the hills. Their GPS app was problematic for us, but with their printed instructions and Google maps for bikes, we did just fine. I'd have given a 5 star rating except for the hotels... maybe because we booked late but we were assigned more 3 stars than 4, and in some cases the rooms were quite tiny. I know European hotels are not as we expect in Western hotels, but one on the hotels (Bad Goisen) was difficult to even move around with 2 (not large) suitcases. Hotel Kendler in St. Gilgen was fantastic (even at 3 stars).
- What was the date of your tour?
- September 8, 2019
- How many tours have you completed?
- 4
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria
-
★★★★★ Timothy September 27, 2019
Fabulous trip through Austria
· Salzburg Lakes Tour: Around the Lakes within the Foothills of the Alps
Excellent experience overall. Challenges with routing. Would be nice to have standard size bottle cages. Replace Eurobike app with layer on tap of Google maps, or add city and village names to Eurobike maps. Would like to have had overall map showing area we were riding.
- What was the date of your tour?
- September 6
- How many tours have you completed?
- One
- Difficulty (actual vs. expected)?
- Somewhat harder
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria
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★★★★★ Earl Naue August 9, 2022
Lakes Tour
· Salzburg Lakes Tour: Around the Lakes within the Foothills of the Alps
The tour operator provided in person directions and instructions regarding the bike since our group used ebikes and they looked like new. In addition, the company provided a GPS app that kept us on course and we never go lost. The tour company was Eurobike and this is our second time with them and we will seek them out in the future. Lodging and food has always been great in Austria.
- What was the date of your tour?
- May 2022
- How many tours have you completed?
- 4
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria
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★★★★★ gerald murphy June 23, 2023Tauren bike path
· Tauern Bike Path (Salzburg-Salzburg)
The ride through this part of Austria was great - the snow capped mountains, green countryside and friendly people made for a great cycling adventure - the only disappointing aspect was the poor detailing in the maps that were provided.
- Countries included in this tour?
- Austria
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★★★★★ DORIT AVIELI July 7, 2023
Beautiful area
· Tauern Bike Path (Salzburg-Salzburg)
We disappointed from the bikes, very heavy, not comfortable not properly handling .
Hotel das berau was a shame to your company!
All other details were taken care of perfectly- Countries included in this tour?
- Austria
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★★★★★ DORIT AVIELI July 7, 2023
Beautiful area
· Tauern Bike Path (Salzburg-Salzburg)
We disappointed from the bikes, very heavy, not comfortable not properly handling .
Hotel das berau was a shame to your company!
All other details were taken care of perfectly- Countries included in this tour?
- Austria
-
★★★★★ Stacey Davey September 30, 2023
Beautiful countryside and charming hotels
· Tauern Bike Path (Salzburg-Salzburg)
I thoroughly enjoyed the villages and sights along our six day Tauren/Salzburg self-guided trip. The countryside was breathtaking, our hotels were charming and our hotel bookings and luggage transfers were seamless. The route also took great advantage of the amazing bike routes and on our 300 kM journey, I think only 10 or 15 kM was on a major highway. The trip was considered “moderate” and involved some climbs on the first few days of our trip—particularly if you wanted to visit some of the suggested sights along the way. The one detracting factor to our experience was the quality of the bikes. They were extremely heavy and cumbersome and did not help with navigating some of the hillier terrain. The bells and the odometers (essential for way finding) did not work properly on the two women’s bikes. The vast majority of the people we came across were on e-bikes and while the route was doable on what I would consider steel townies, it limited some of the sights we visited as after we climbed the almost 4 kM hill to visit the salt mine, we started considering elevation gains before deciding which sights to take in. However, I will say that the seats were comfortable! All in all, I enjoyed the trip and would definitely recommend it to others.
- Countries included in this tour?
- Austria
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★★★★★ Pedals August 8, 2017Great and not so great
· Tauern Bike Path (Krimml-Passau)
Having just come off 2 weeks biking in France we had something to compare this trip with.
The first 3 days or so were magic - lovely views, fantastic track surface and finally cool weather. The accommodation was great,especially after we were upgraded twice, and can be recommended.The bike gear was top class but my bike however was not. Euro Velo bike hires have to realise that the standard puffy commuter seat they supply are not comfortable for guys used to proper bike seats - enough said. Also on the second day when I went to use the smallest front chain ring it turned out that 2 of the mounting bolts were missing and it got wrecked so one third of my gears were gone. Managed to get this repaired after a couple of days but wasn't really satisfactory. This should not happen!
The directions and maps hardly ever match up completely on these type of trips but we were certainly not happy to discover at the end of a long hot day that the instructions for the approach to Salzberg were in fact for someone coming from completely the opposite direction - a victim of cut and past to be sure, as was the odd paragraph still in Austrian, but this should have been edited properly. A shame as the general standard of the material presentation was of a high quality.
Be aware if you want to do this trip that the last few days are along the stop bank beside the river and are boring - very little in the way of scenery and culture. Next time we will detour inland.
Sorry but overall a 3 star effort.
Warning - in case you may be considering a taxi ride from Innsbruck to Krimml to start your trip make sure that the driver is legitimate. Ours was a temporary fill in, had not driven out of town for 4 years and was a thoroughly unsafe driver. Much too fast and I suspect maybe on something. He almost ran off the road a number of times and clipped the inside kerb a couple of times . Haven't been so scared in our lives as passengers apart from jeep trips in Nepal and Pakistan. This should not happen in a first world country and if it had been practical solution we would have got out and walked!!
- What was the date of your tour?
- mid July 2017
- How many tours have you completed?
- 4
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany
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BikeTours.com staff reply from Jim Johnson August 9, 2017
We asked Hubert Simader of Radreisefreunde, manager of the tour operator, to respond:
I´m sorry to read that these clients had a technical problem with the gears. I guess there was a problem during the transfer of the bikes on our trailer; otherwise, I have no explanation. We normally have excellent feedback concerning our rental bikes (including the saddles we use). Unfortunately, you didn´t contact us during their trip - otherwise, we would have managed to solve the problem immediately (e.g. change the bike or fix it locally). I´m very sorry for that.
We normally update our tour descriptions at the end of each tour season, but my colleagues who are doing the travel documents will check the description for the hotel in Salzburg immediately. So far we haven´t heard from wrong directions.
Relative to the scenery, the first part from Krimml to Salzburg has an outstanding panorama with fantastic views. The landscape after Salzburg changes, but I would not rate it as boring - it´s just different. And you still have some highlights along the way to Passau (e.g. the world's longest castle in Burghausen and the beautiful Baroque towns Obernberg and Schärding. For those who want to have the amazing views from the mountains all along their way, we have a tour that is entirely in the Alps. But as we know: Tastes are different.
Besides these issues, I hope you enjoyed your cycle trip. Thanks for the constructive feedback, which allows us to improve quality for future clients.
(Relative to the taxi transfers, we want to point out to other clients that we didn´t arrange a transfer for these clients - they booked it on own. Of course, all our drivers have long experience and safety is one of our most important points.)
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★★★★★ Marion Van Kirk May 15, 2023
Beautiful Austria and Germany
· Tauern Bike Path (Krimml-Passau)
Biking was more difficult than expected. Luckily the women had e-bikes. Most of the hotels were excellent and food was great. Trip started in Neukirchen am Grossvenediger instead of Krimml due to closed hotels. The hotel in vicinity of Burghausen was too far from the town to be able to enjoy the beautiful city and castle and this was a huge disappointment since there were 3 other hotels within the city.
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★★★★★ Bob Sterndale 7 months ago
Beautiful trip but problems
· Tauern Bike Path (Krimml-Passau)
The scenery was breathtaking, the bike paths mostly fine but with seriously difficult and dangerous exceptions, the hotels very pleasant and the e-bikes fine with one exception.
The trip started on the wrong foot at the first hotel: Hotel Krimml Fälle. We were assigned a room with no heat (as were others) on a cold day. After two hours of lame diversions and excuses, while we sat in the lobby to keep warm, we were given a heated room. In all other respects the hotel and restaurant were fine.
Getting to Krimml is a bit confusing. OBB will sell you a train ticket (from Salzburg for us) all the way to Krimml. The trip involves a narrow-gauge train from Sell am See to Mittersill hbf (end of line) and a bus trip from Mittersill to Krimml. There is a bus stop in the middle of Krimml village, steps from our hotel.
The first day of biking were delightful. The hotel in Sell am See was beyond our expectations.
The second day of biking started well but we encountered a long section of closed trail. We were in a narrow valley with little development. The only parallel path was a shoulder-less two-lane highway with plenty of high-speed traffic, not an acceptable bike route. Trees and brush had been trimmed along the nice paved bike path recently. All the slash had been left on the path, for 2 or 3 days from its appearance. We picked our way through the mess for maybe a couple kilometers. Then we came to a section with blown down trees obstructing the path, another ½ to 1 Km. Getting through this required some bushwhacking with the heavy e-bikes. Not fun.
Day three of biking was fine until we came to a flooded underpass on the outskirts of Salzburg. We needed to cross the A1 highway to get to Salzburg. A bad storm a few days before had caused numerous problems across Austria. We did find an alternate route but advance knowledge would have saved us a few Km of pedaling.
Day 4, however, brought us to highway biking. As we approached the village of St. Radegund we were directed onto a busy, shoulder-less two-lane road for a steep ascent of a kilometer or more. It was a strenuous ride even with the e-bikes. Your web sites offers this description of the tour:
“The tour route is mainly on dedicated bicycle paths (about 80% of the time). The remainder of the tour is on quiet roads and dirt or gravel roads. This tour is suitable for families with children.”
This stretch alone disqualifies the tour as a family-safe route. The experience continues:
A short distance beyond the scary hill climb is a 5.2 Km stretch of riding on the same road. The tour map shows this section as a bike path on the side of the road pavement. The “bike path” in this area is about 18” wide, separated from the high-speed traffic by a 4” wide white stripe. Narrative direction for this day’s route were not helpful, signage was poor, the “pink” house referred to is now yellow.
The unpleasant day was capped by a steep climb to the hotel in Burghausen. Pushing a heavy e-bike up a hill doesn’t work! You need to pedal it up so that it assists with its own heavy weight.
Day 5 brought us to Bad Fussing. This day was mostly uneventful. Directions to the hotel in Bad Fussing were vague, calling for riding 4 Km on a busy road with no shoulder. Instead, we found a bike path at the German side of the bridge that led right in to downtown Bad Fussing. The directions should include this route. Plan your day to allow an hour or two at one of the baths, you will be glad you did!
Day 6 was uneventful, mainly along the Inn River to Passau.
One e-bike problem: the rear disc brake on one of the 4 bikes was useless, apparently the brake pads were worn away (bikes had coaster brakes too). In all other respects bikes were fine. Battery capacity was generous. I think the lowest reserve at the end of any day for any of us was 50%.
An otherwise delightful trip was marred by surprise bike path closures and stretches of unsafe highway biking. This is not for children. The scenery was awe inspiring. Hotels were good to excellent. E-bikes were good except for one problem that didn’t spoil the trip.
We would have wished for more current information on bike path conditions from the local partner. We provided reports to them of closed paths as we encountered them.
Your tour description misrepresents the conditions of the route. We would not have booked the trip if had been accurately described. SHOW MORE- What was the date of your tour?
- Sept 16, 2024
- How many tours have you completed?
- about ten
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany
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BikeTours.com staff reply from jan October 3, 2024
Thank you for your business and detailed feedback. Unfortunately the storm that hit your area during your vacation impacted 1000s of folks which resulted in the on the ground teams being totally overwhelmed. Unfortunately we cannot control mother nature. That said, thank you for traveling with us and we hope to see you again!
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★★★★★ Bicycling in Philly August 26, 2017· Salzburg to Vienna, Lakes Option
- What was the date of your tour?
- Aug 13-19
- How many tours have you completed?
- Greater than 10
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- First-time bike tourists, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria
