Austrian Alps Bike Tour Reviews
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★★★★★ Kenneth Moffat September 25, 2023The scenery was great the bike company very poor
· Innsbruck to Lake Garda Across the Southern Slopes of the Alps
The bikes should be delivered to the hotel we are assigned to.
No one reviewed the tour nor did we get a bike fitting.
The group should all stay in the same hotel. We do not want separate hotels.
There was more than one occasion when the hotel did not have all of us booked in the hotel.
The bike tools were not adequate to fix some of the bike issues we had.
None of us would use this company again.
I should mention the liaison person Penelope was very nice. -
★★★★★ Carol Bly 8 months agoNot what hoped for. Poor directions. Unsafe routes and not well marked.
· Tauern Bike Path (Krimml-Passau)
Loved quiet rides in country and thru villages but dangerous conditions were not marked due to recent storms. We should have been notified and got onto dangerous routes.
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- 1
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany
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BikeTours.com staff reply from jan October 2, 2024
Thank you for your feedback, and we sincerely apologize for the disruptions you experienced during your trip. The recent 100-year storm was an unprecedented event that affected thousands of travelers across the region, and we regret that it impacted your adventure.
We always strive to provide the best experience possible, and it is disheartening when factors beyond our control prevent us from doing so. Please know that our team worked tirelessly to ensure the safety and well-being of all our guests during this unexpected situation.
Thanks for your business and we hope you'll travel with us again.
Jan
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★★★★★ diane g September 18, 2016Salzburg to Salzburg has fantastic scenery but directions provided are unbelievably poorly developed
· Tauern Bike Path (Salzburg-Salzburg)
Salzburg to Salzburg over 6 days is higher than a level 2. The terrain is hilly. I do not recommend this self guided tour because the german-speaking outfits they contract with provide totally inadequate self-guiding instructions. They do not know what a cue sheet is. They do not provide any directions as to north, south, east, west; they do not provide any street names. AND, the directions in English are very obviously translated very poorly from the German. In addition, there is no way to find your hotel once off the bike path. You have to depend upon good route finding skills for this hotel finding as well as the entire trip. We had this same experience with bike tours.com 7 years ago and thought they might have gotten better at directions. We gave bike tours feedback at that time, and our friends gave feedback on their german-speaking directions on their self-guided tour, and nothing changed. Hence I am writing this review without making a customer complaint becaue I do not believe bike tours will fix this problem. AND, THIS TOUR REQUIRES ONE TO CONSULT 3 SETS OF INSTRUCTIONS THROUGHOUT THE TRIP. 2 sets of friends had exactly the same experience. 2 stars are for getting our luggage to each hotel before we arrived; and the hotels were gracious and accommodating.
- What was the date of your tour?
- September 2016
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria
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★★★★★ Jackie10 June 14, 2019Recommend with caution
· Salzburg to Vienna, Lakes Option
This bike tour is through the most beautiful Austrian countryside. The accommodations are great, luggage transfers flawless and great breakfasts included. The directions are horrible, especially the 1st and 3 rd days. Make sure you have a GPS with you. The poor directions added unnecessary frustration to the trip. The bikes are up right commuter bikes and uncomfortable for the mileage involved. If you are accustomed to a decent road bike you probably won't be happy. Most cyclists we saw were on e-bikes which makes the poor ergonomics more tolerable. This tour would be a 5 star with accurate directions and decent equipment. So bring a GPS and your own bike and have a blast!
- What was the date of your tour?
- June 2019
- How many tours have you completed?
- Two
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria
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★★★★★ Pedals August 8, 2017
Great and not so great
· Tauern Bike Path (Krimml-Passau)
Having just come off 2 weeks biking in France we had something to compare this trip with.
The first 3 days or so were magic - lovely views, fantastic track surface and finally cool weather. The accommodation was great,especially after we were upgraded twice, and can be recommended.The bike gear was top class but my bike however was not. Euro Velo bike hires have to realise that the standard puffy commuter seat they supply are not comfortable for guys used to proper bike seats - enough said. Also on the second day when I went to use the smallest front chain ring it turned out that 2 of the mounting bolts were missing and it got wrecked so one third of my gears were gone. Managed to get this repaired after a couple of days but wasn't really satisfactory. This should not happen!
The directions and maps hardly ever match up completely on these type of trips but we were certainly not happy to discover at the end of a long hot day that the instructions for the approach to Salzberg were in fact for someone coming from completely the opposite direction - a victim of cut and past to be sure, as was the odd paragraph still in Austrian, but this should have been edited properly. A shame as the general standard of the material presentation was of a high quality.
Be aware if you want to do this trip that the last few days are along the stop bank beside the river and are boring - very little in the way of scenery and culture. Next time we will detour inland.
Sorry but overall a 3 star effort.
Warning - in case you may be considering a taxi ride from Innsbruck to Krimml to start your trip make sure that the driver is legitimate. Ours was a temporary fill in, had not driven out of town for 4 years and was a thoroughly unsafe driver. Much too fast and I suspect maybe on something. He almost ran off the road a number of times and clipped the inside kerb a couple of times . Haven't been so scared in our lives as passengers apart from jeep trips in Nepal and Pakistan. This should not happen in a first world country and if it had been practical solution we would have got out and walked!!
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★★★★★ Bicycling in Philly August 26, 2017
· Salzburg to Vienna, Lakes Option
- What was the date of your tour?
- Aug 13-19
- How many tours have you completed?
- Greater than 10
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- First-time bike tourists, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria
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BikeTours.com staff reply from Jim Johnson August 27, 2017
We're sorry you didn't enjoy your Salzburg to Vienna bicycle tour. It's actually one of my personal favorites! Could you please send along to me any further information on what was not to your satisfaction? We'd love to advise the local tour company, so they can make improvements. Thank you!
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★★★★★ Larry Cady August 5, 2022
Great route but TERRIBLE directions
· Innsbruck to Lake Garda Across the Southern Slopes of the Alps
The good things about the Euro Cycle tour were:
1. Very nice route through the Italian Tyrol
2. Generally very nice hotels.
3. Bike were adequate but so-so quality. On other tours I have had better quality bikes.The BAD thing - Directions were very poor. The main problem was there were no turn by turn directions to the hotels. This is standard on other tours. The printed directions routed you into the center of a town and then stopped. You were given the address of the hotel, but not directions on how to get there. Sometimes we were given a map of the town, but not always. We ended up using Google Maps on our phones to get the hotels. In one town (Maran), the hotel was well away from the town center and difficult to find. We spent a lot of time tracking it down.
I would not take a Euro Cycle tour again. Other tour companies you represent are fine and I intend to take more tours - but not with Euro Cycle.
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★★★★★ Bob Sterndale 8 months ago
Beautiful trip but problems
· Tauern Bike Path (Krimml-Passau)
The scenery was breathtaking, the bike paths mostly fine but with seriously difficult and dangerous exceptions, the hotels very pleasant and the e-bikes fine with one exception.
The trip started on the wrong foot at the first hotel: Hotel Krimml Fälle. We were assigned a room with no heat (as were others) on a cold day. After two hours of lame diversions and excuses, while we sat in the lobby to keep warm, we were given a heated room. In all other respects the hotel and restaurant were fine.
Getting to Krimml is a bit confusing. OBB will sell you a train ticket (from Salzburg for us) all the way to Krimml. The trip involves a narrow-gauge train from Sell am See to Mittersill hbf (end of line) and a bus trip from Mittersill to Krimml. There is a bus stop in the middle of Krimml village, steps from our hotel.
The first day of biking were delightful. The hotel in Sell am See was beyond our expectations.
The second day of biking started well but we encountered a long section of closed trail. We were in a narrow valley with little development. The only parallel path was a shoulder-less two-lane highway with plenty of high-speed traffic, not an acceptable bike route. Trees and brush had been trimmed along the nice paved bike path recently. All the slash had been left on the path, for 2 or 3 days from its appearance. We picked our way through the mess for maybe a couple kilometers. Then we came to a section with blown down trees obstructing the path, another ½ to 1 Km. Getting through this required some bushwhacking with the heavy e-bikes. Not fun.
Day three of biking was fine until we came to a flooded underpass on the outskirts of Salzburg. We needed to cross the A1 highway to get to Salzburg. A bad storm a few days before had caused numerous problems across Austria. We did find an alternate route but advance knowledge would have saved us a few Km of pedaling.
Day 4, however, brought us to highway biking. As we approached the village of St. Radegund we were directed onto a busy, shoulder-less two-lane road for a steep ascent of a kilometer or more. It was a strenuous ride even with the e-bikes. Your web sites offers this description of the tour:
“The tour route is mainly on dedicated bicycle paths (about 80% of the time). The remainder of the tour is on quiet roads and dirt or gravel roads. This tour is suitable for families with children.”
This stretch alone disqualifies the tour as a family-safe route. The experience continues:
A short distance beyond the scary hill climb is a 5.2 Km stretch of riding on the same road. The tour map shows this section as a bike path on the side of the road pavement. The “bike path” in this area is about 18” wide, separated from the high-speed traffic by a 4” wide white stripe. Narrative direction for this day’s route were not helpful, signage was poor, the “pink” house referred to is now yellow.
The unpleasant day was capped by a steep climb to the hotel in Burghausen. Pushing a heavy e-bike up a hill doesn’t work! You need to pedal it up so that it assists with its own heavy weight.
Day 5 brought us to Bad Fussing. This day was mostly uneventful. Directions to the hotel in Bad Fussing were vague, calling for riding 4 Km on a busy road with no shoulder. Instead, we found a bike path at the German side of the bridge that led right in to downtown Bad Fussing. The directions should include this route. Plan your day to allow an hour or two at one of the baths, you will be glad you did!
Day 6 was uneventful, mainly along the Inn River to Passau.
One e-bike problem: the rear disc brake on one of the 4 bikes was useless, apparently the brake pads were worn away (bikes had coaster brakes too). In all other respects bikes were fine. Battery capacity was generous. I think the lowest reserve at the end of any day for any of us was 50%.
An otherwise delightful trip was marred by surprise bike path closures and stretches of unsafe highway biking. This is not for children. The scenery was awe inspiring. Hotels were good to excellent. E-bikes were good except for one problem that didn’t spoil the trip.
We would have wished for more current information on bike path conditions from the local partner. We provided reports to them of closed paths as we encountered them.
Your tour description misrepresents the conditions of the route. We would not have booked the trip if had been accurately described. SHOW MORE- What was the date of your tour?
- Sept 16, 2024
- How many tours have you completed?
- about ten
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany
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BikeTours.com staff reply from jan October 3, 2024
Thank you for your business and detailed feedback. Unfortunately the storm that hit your area during your vacation impacted 1000s of folks which resulted in the on the ground teams being totally overwhelmed. Unfortunately we cannot control mother nature. That said, thank you for traveling with us and we hope to see you again!
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★★★★★ Anne Temple 8 months agoBeautiful but given bike with defective wheel and inadequate spares/pump
· Innsbruck to Salzburg: Through the Alps Along River Cycle Trails
The ride is beautiful, hotels very comfortable with pleasant employees and great breakfast. Our rating would be higher except for our experience with one bike and the repair kit provided by the operator in Innsbruck. Also, if you are not familiar with Garmin, be sure you have a good alternative.
We had two flats in the same place on the inner seam of the back tire. We understand that tire changes were our responsibility and were prepared to handle them. We were provided with only one spare, no co2 cartridge because the operator was out of the attachment needed to use them, and a small inefficient pump. The advice given to us if we were to get a flat was to change the tire, pump it up as best we could with the inefficient pump and then go to a service station where we could then fill the tire up to its required PSI. This is a rural route with few service stations and much time was wasted.
The morning after the first flat we spent a couple of hours locating a bike shop that was open (tried 3) that had the right size spares. In addition we purchased a better pump which we were very glad to have with the second flat. That second flat occurred on the ride to Lofer. A biker who helped us noted that we didn’t have enough tread (profile) on the tires and we were lucky we hadn’t had rain.
Helmut was unable to provide a different bike for the last leg into Salzburg. Rather than spending the time finding a new back tire to buy and thus getting a much later start that we were comfortable with, we elected to take transport to Salzburg.
A special thanks to Helmut for his responsiveness and assistance.
- What was the date of your tour?
- September 2024
- Countries included in this tour?
- Austria
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★★★★★ Marion Van Kirk May 15, 2023
Beautiful Austria and Germany
· Tauern Bike Path (Krimml-Passau)
Biking was more difficult than expected. Luckily the women had e-bikes. Most of the hotels were excellent and food was great. Trip started in Neukirchen am Grossvenediger instead of Krimml due to closed hotels. The hotel in vicinity of Burghausen was too far from the town to be able to enjoy the beautiful city and castle and this was a huge disappointment since there were 3 other hotels within the city.
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★★★★★ Cathy Hendrie September 23, 2023
Innsbruck to Lake Garda
· Innsbruck to Lake Garda Across the Southern Slopes of the Alps
There should be a company representative present when the bikes are delivered
Our 10 person group was divided between 2 hotels …..this should never happen…we travel as a group for a reason….to enjoy our time together…also the notification sent was inadequate -
★★★★★ Paula Zoccano September 24, 2023
Beautiful trail
· Innsbruck to Lake Garda Across the Southern Slopes of the Alps
Pros:The hotels were very good. Wonderful cycle routes. Lovely towns.
Cons: In Riva I would have preferred to be in the old town beside the water. We had 2 hotels who did not have all our group booked. Unfortunately one couple had to stay by the airport a taxi ride to join us in Innsbruck (still trying to get reimbursed for hotel and cabs) and in Riva another couple were not booked but the hotel was able to give them a room. We also learned in one town we were not booked in the same hotel, our group of 5 couples were split up. I found that strange.
The meet and greet at the beginning was not at the hotel the company booked us to stay. We were expected to go to another location to get our briefing and bikes. I’ve never had that when booking with other cycle companies. We missed that in our notes and not until 7:00pm when the hotel gave us our booklets did we realize we should have been somewhere else. As a result we never had a meet and greet and bikes fitted to us. My husbands bike had a brake dragging and he needed a torque head screw driver to make adjustments and no torque head screw driver was supplied. He had to find one. The bikes should have been tested,
No water bottle cages on the bikes. -
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★★★★★ Creaky September 11, 2019Glorious views
· Salzburg Lakes Tour: Around the Lakes within the Foothills of the Alps
A good tour through some great countryside with one rather dull stretch. Excellent organisation and accommodation; some bad weather the only downside.
- What was the date of your tour?
- 28/8/19-3/9/19
- How many tours have you completed?
- 13
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria
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★★★★★ Middle Europe September 27, 2019
one of the best
· Salzburg to Vienna, Lakes Option
- What was the date of your tour?
- September 6
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria
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★★★★★ Geezer Biker October 20, 2019
A good trip with its ups and downs
· Salzburg to Vienna, Lakes Option
This self-guided ride from Salzburg to Vienna had a lot of really great moments and some that left me wishing for better. A few of the hotels are barely 3 star and some are solid 3 Star+. Mostly quiet and mostly friendly staffs, mostly spoke good to excellent english which really helped us. The hotel next to the castle in Grein was a high point: Super rooms and excellent dining. Every breakfast was quite good and lots of it.
The two free bottles of wine from the lovely shop in the little town across the river from our hotel in Mitterarnsdorf were delicious. It took us 20 minutes to find the shop, but a couple of locals were kind enough to point us the right way.
Consider taking your own bike or renting from a Salzburg shop (if you are returning to Salzburg). We've been on 5 bike and barge/boat, etc. tours in Europe and these bikes were the heaviest and poorest quality, making the long-ride days grueling, but doable.
Our luggage showed up on time every day. No fuss no worry there.
The maps they provided were marginal at best A couple of times we'd have been quite lost without my wife's adroit use of Google maps on her iPhone. Don't go without Google maps or some other app to clarify the routes. The tour company management should be required to ride the trip based on their own directions and see how they do.
BUT---the countryside and the villages were beautiful and friendly. Much of the ride was on bike trails and back-back roads with no traffic. There were several places where we were direct to ride on somewhat busier roads, but the Austrian drivers were nearly always patient and courteous to us. The final few kilometers from the train station to the hotel in Vienna were partly on busy city streets, which I found quite imtimidating after a long hard riding day.
Bottom line: Do the ride. It's a very good experience. But quiz the tour company about a bike upgrade and definitely take your own backup route finding app (which is probably a necessity regardless of the tour map accuracy).
Happy cycling!- What was the date of your tour?
- September 2019
- How many tours have you completed?
- 5
- Difficulty (actual vs. expected)?
- Somewhat harder
- Who is this tour suitable for?
- Solo travelers, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria
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★★★★★ Sunil Savara September 14, 2022
Time of my life with my family!
· Salzburg to Vienna, Lakes Option
Everything was great, except for the documentation and organisation around that. Three changes you should make, and I will share this with Carla and Thomas as well:
1. Please provide an English map and booklet. In fact, when booking the tour, you can ask preferences for languages, and ensure that its followed through by the appropriate documentation.
2. When booking the tour, check if this is a first tour and/or use of the e-bikes, and if it is, offer the option of someone spending an hour to rope the persons in... there can be a small charge for it..
3. Share information on online maps, aside of Google Maps. I downloaded on the 3rd day an application that was very helpful, and which made it easier for me to figure things out.- What was the date of your tour?
- 1-7 Sep 2022
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- Somewhat harder
- Who is this tour suitable for?
- First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria
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★★★★★ DougBa October 12, 2016
Beautiful Bike Ride
· Salzburg Lakes Tour: Around the Lakes within the Foothills of the Alps
The overall experience of this bike tour around the lakes was terrific. If I had it to do over I would do two things differently. 1.) I would rent a lighter bike, not necessarily a road bike but one that was lighter that the 21 speed comfort bike I rented from the tour company. 2.) I would not prepay for my dinner. The meals each night were very similar, and all but one night was from a very limited menu, and not off the restaurants main menu. Also only about 14€ per person per meal was allocated, no where near what was actually paid for the meals. The individuals that we interfaced with from the tour company were excellent, from the young man that met us for our orientation to the van driver that moved our gear each day.
- What was the date of your tour?
- Sept 11, 2016
- How many tours have you completed?
- Several
- Difficulty (actual vs. expected)?
- Somewhat harder
- Who is this tour suitable for?
- Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria
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★★★★★ Thomas Albrecht June 28, 2023
Fantastic Trip!
· Innsbruck to Lake Garda Across the Southern Slopes of the Alps
The route is wonderfully scenic, riding through endless apple orchards and vineyards, with many picturesque villages along the way. Plenty of opportunities to stop for a nice piece of strudel and coffee/tea. The hotels were very nice, in fact a bit nicer than the BikeTours trip we took last year (Dolomites to Trieste via Lake Bled), and the bicycles were good quality and in perfect repair. Navigation on this trip is a bit challenging (although we were always able to figure things out using the various resources available — phone ap, map, and route signs. Once you get into Italy, the route signs are less helpful, since there are often multiple routes to the destination, and following signs won’t keep you on the recommend route (which usually really is better than the alternatives). One part of the route that perhaps should be simplified is the section just south of Merano, which seems needlessly complicated (for example, the southern part of Merano, and the diversion to Lana). It would be nice if printed maps showed locations of hotels in each town; we had to find them ourselves using our phone maps.
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★★★★★ Jessica Phelan September 12, 2022
Beautiful Scenery!
· Innsbruck to Salzburg: Through the Alps Along River Cycle Trails
This trip was absolutely stunning. The views were beyond beautiful form everywhere. For the most part you are riding along the river and the ride is very relaxing. Most days are fairly flat with a few small hills and many downhills. The trails are well marked and the map by the guide company is pretty easy to follow. Our group did the trip with hybrid bikes, but if I were to do it again, I would definitely get an e-bike. There is one day with some really big climbs and an e-bike would have made the whole a thing a bit more leisurely. We also did not pack helmets since they wouldn't fit in our suitcases and the bike shop ran out of rentals. I would advise bringing one with you.
- What was the date of your tour?
- September 2022
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria
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★★★★★ Sara Ching September 12, 2022
Beautiful scenario in the Bavarian alps
· Innsbruck to Salzburg: Through the Alps Along River Cycle Trails
The route is breathtaking. From Innsbruck to salzburg, we opted for the rest day in zell am see (100% recommmended) where we got a day off to take the gondolas up to see the mountains, go to the glacier lakes in kaprun and swim in zell am see lake. The hotels and breakfasts were great! The bike company they use to source the bike was a bit disorganized, the bikes were ok though seats were the hard racer types. Bike company also an out of bags and locks. They didn’t give us enough baggage tags and when they split our groups across two hotels, the baggages were often at the wrong hotel. There weren’t a lot of recommendations on optional things to do and places to eat so you definitely have to do a lot of your own research. Overall I would recommend the tour because the itinerary and accommodations were very nice but the agency that ran the tour itself could be better organized.
Also note the second day of biking (day 3) has a lot more uphills and downhills than it seems. And it rained really hard the last three days of our tours so definitely make sure you have good rain gear if you go in September.
- What was the date of your tour?
- September 2022
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria
