Top Rated Tours Reviews page 36
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★★★★★ Ana outsubo August 8, 2017Needs improvement
· Tuscany and Umbria: Cycling in the Heart of Italy
They need to improve. We were three... but we only had 1 map, I had to ask for at least one more.... the full package like odometer.... bike tray to put the map... direction booklet... they did not have it all, although we paid 3 packages. They forgot our greeting meeting. Good points: they tried to provide everything we had asked... they were helpful. But definitely they were overwhelmed with the amount of tours and needed help.
- What was the date of your tour?
- July 4 th- 11
- How many tours have you completed?
- 5
- Difficulty (actual vs. expected)?
- Much harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Italy
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★★★★★ beyeKur November 5, 2016Downsized tour, questionable difficulty rating.
· Castles and Wines of Portugal
Overall we are all glad we did this tour, but we agreed that an honest review was required. Our group of 4, downsized the tour to 3 days of unguided cycling in the 4 star hotel option. Two of our group had, one month previous to this tour, completed a 7 day bike tour in France that was rated as a 1-2 in difficulty. So, expectations were to have a comparable tour since the difficulty rating was the same. This was not our experience however. Our contact person for the Alentejo tour was really great during the first day orientation, answered all our questions, checked us out on the bikes and gear and left us with her personal phone number in case of problems. Terrific! Our group range in age from 66-76, all fit (2 active bikers one runner) and ready for the challenge. The first 6 miles or so were on the main highway to Lisbon (fast drivers and trucks closely along side the shoulder used for biking). Then when we turned off to the quiet roads as in the suggested option, the dirt roads were not in the 1 or 2 difficulty category rating as outlined in the tour. These unpaved roads were more like 4-5 difficulty as they were often like mountain bike roads for at least 1/4 of the days' 35 mile route. Steep upgrades, deep ruts from recent rain, many rocky and sandy roads impeded travel. It rained much of this, the first day. Even though our tour operators could not control the rain, they should have reassessed the level of difficulty and road conditions and report honestly about current road conditions status of deteriorated due to recent rains. Two of our group opted out for day 2 due to exhaustion and lack of faith in level of tour difficulty, but the two who continued enjoyed the quieter country roads which were less harrowing than the dirt roads, but more trafficked and still above level 1-2. Day three was great, though still there were several long, lowest-gear slopes more of a 3-4 rating and still on medium trafficked roadways. This days' outlined tour was also changed--we walked the 3 miles each way to the top of the hill town, as the 'road' very steep and all jarringly cobbled (in the level 9-10 difficulty range). Safety concerns: due to roads with traffic, tour company should supply high viability vests and warning lights. Hotels were great, maps good. The personnel we dealt with was great!
- What was the date of your tour?
- Oct 11-15
- How many tours have you completed?
- 4
- Difficulty (actual vs. expected)?
- Much harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Portugal
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★★★★★ Anne Stanek October 11, 2023
Challenging but interesting tour.
· Castles and Wines of Portugal
This was a particularly challenging trip for us as we biked in 92 degree heat every day of the tour. The rides were long, there were many hills and it was extremely dry. Luckily, a couple of us used EV bikes which made a big difference. I think this trip would feel very different with cooler weather. All the folk who we dealt with were so warm, welcoming, helpful, etc. We visited some very cool towns - Evora and Monsaraz were my favorites. We stayed in some lovely hotels - ancient buildings fixed up comfortably with modern conveniences and a working farm. We ate fabulous breakfasts. We stopped at some interesting sites - monoliths, pottery factory, marble quarry were three favorites. It was a good trip despite the challenges.
- What was the date of your tour?
- October 2023
- How many tours have you completed?
- 10
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Portugal
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★★★★★ TriaT July 10, 2017Hillier than described
· Best of Slovenia: Highlights Across the Country From Bled to Piran
This was our third family trip booked through Bike Tours Direct. The previous two were in Austria (Danube and Salzburg loop). We have two daughters, age 11 and 13, who are physically fit and mentally strong. This trip, lovely as it was, was too challenging for them. There is some serious climbing required and it should be rated at least a 3. It doesn't necessarily look like much on the profile but with the scale it's very deceptive. After 6 days cycling we needed a rest day so gave in and the bike company helped order a taxi that could take us and the bikes to Lipica. Overall the route took us through some wonderful scenery, starting in the Alps, then the Karst hills, and finally to the Adriatic coast. But most of it was on roads rather than bike paths, often with busy traffic. We're experienced road riders but found the Slovenian drivers to be rather aggressive and none of the roads had shoulders.
We also were a little disappointed in the destinations each night. The trip started in a fantastic place, Lake Bled, and ended in a very different but equally picturesque town, Piran, but too many of the overnights in between were in nondescript towns with little to explore. The distances weren't huge each day so we took our time and ate lunch along the way. Typically we arrived at the hotel around 2pm so had plenty of time to explore the new location but in 3-4 of the locations there was nothing to see, which was a real shame as on a trip like this part of the excitement is getting to the new place each day.
The hotels were of mixed standards. Some were modern, some very old and tired. Air conditioning seemed to be a challenge in all of them, though sorely needed. Wifi was spotty at best. Bathrooms are universally tiny.
We did some but not all of the side trips. It was raining at Lake Ribcev so we didn't do the waterfall or swim in the lake, which was a shame. Indoor Aquapark at the Eco Hotel was a godsend, given the rain that afternoon. Predjama Castle is a must. Also the Postojna caves. The Lipica stud farm was lovely, though the show a little underwhelming.
The food in Slovenia was a pleasant surprise. It's heavily influenced by Italy so every other restaurant offers pizza and pasta, plenty of salads, grilled meat and fish. Local wines were good. And everyone we encountered along the way spoke excellent English.
If you're looking to explore a new country, this is a great way to sample Slovenia. But the infrastructure and culture geared towards cycling just isn't there yet in the same way that it is in countries like Austria, Germany.
There were a few times where the directions didn't match the odometer readings and we had to rely on Google maps for cross reference. If you don't have an international data plan on your phone I highly recommend it. Overall though the directions were pretty good. And Helia, the local bike company, was very appreciative of any suggestions for improvement. SHOW MORE- What was the date of your tour?
- July 2017
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- Much harder
- Who is this tour suitable for?
- Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Slovenia
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BikeTours.com staff reply from Jim Johnson July 11, 2017
Thanks so much for your detailed and thoughtful response! That's one of the many aspects of our clients that we truly treasure: You give feedback not to complain or simply be critical but to improve the experience for future clients. We know that Helia will also take your feedback to heart. For 2018, we will change the tour to a Level 3 and add more information to the "Surface and terrain" part of the tour page.
Again, thank you for being a part of the BikeTours.com "community!
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★★★★★ Allen H. September 22, 2023
Tour of Slovenia
· Best of Slovenia: Highlights Across the Country From Bled to Piran
The logistics of the tour was good. Hotels, Routes & baggage transfers went as planned without any issues. However the bikes were terrible. Heavy & not proper gearing for climbing hills. The poor bikes took away from the enjoyment of bike riding. I have done 10+ bike tour in Europe. The worst rental bikes ever. Also the Guibo route app was poor. Ride with GPS is much better.
- What was the date of your tour?
- Sept. 2023
- How many tours have you completed?
- 10 plus
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Slovenia
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★★★★★ John (Jay) Bonitt August 12, 2022
Significant elevation!
· Tuscany and Umbria: Cycling in the Heart of Italy
This was our fourth self-guided Biketours.com trip, the firs three were five-star successes. This one was the most disappointing, not because of the region or places to stay…all were good! But, this trip had over 16,400 ft. Of elevation..even on E-bikes (for the first time) it was VERY difficult. We saw only one or two road bikers the entire trip, whereas on the previous trips we saw lots of road bikes. As experienced bike tours.com travelers we’re pretty attuned to following direction…this particular trip had poor written and app directions. If you are interested in this particular trip you had better be in the best shape of your life. It is not a moderate level trip…even on an e-bike.
- What was the date of your tour?
- June 2022
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- Much harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Italy
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★★★★★ Richard Rogers October 2, 2023Not as I had expected
· · Provence by Bike and Boat
Not expecting to ride as a group. The riding involved more road riding and realize that a leader was necessary. The riding in Southern France is not as developed as Central Europe.
- Countries included in this tour?
- France
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★★★★★ GregR October 6, 2019Too much highway biking
· Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
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★★★★★ Andrew Lindsay May 6, 2024Disappointing Tour - Did Not Meet Expectations
· Cycling the West Balkan Triangle
Positives:
1) The e-bikes were very good and well maintained; the routes were generally excellent if a little short for e-bikes (rides often finished early afternoon whereas on most other organised cycle trips I've been on they were spread out over most of the day).
The rides from Herceg Novi to Kotor; Ravno to Ston and Ston to Kun were particularly enjoyable - brilliant scenery and quiet roads.2) Accomodation - Hotels were all very good apart from Marija 2. This hotel was a good 20 minute walk from Kotor; room was clean but rather dark and miserable (no view; no balcony but lots of signs instructing occupants what not to do). Fried eggs at breakfast were cold). By contrast the Hotel Stancia in Ravno was a delight.
3) Food - This was an enjoyable part of the tour. The 'included' lunches and evening meals were very good. The lunches at Ravno, Ston and Kun were especially enjoyable - offering liquor tasting; olive grove visit and locally produced food respectively. The local restaurants we chose for our evening meals were also excellent.Areas To Improve: As a guided introduction to the West Balkans this trip has nothing to recommend it. The guide, while perfectly charming and an excellent cycle tour leader, had next to nothing to say about the countries we visited (their history; their customs and culture; their flora and fauna). I suspect his Company has never provided any training on how to be a tour guide.
This tour makes it very easy to miss exploring the old town of Herceg Novi; the walls of Kotor and Cavtat Old Town (indeed most of the group did) because they were never recommended or even mentioned; nor did we cycle to them). Dubrovnik is the jewel (albeit a very busy jewel) of the West Balkans and it would be very easy to book this tour and never see it (the old town is a 40 minute walk from the Hotel Adria).
I've cycled many times with Explore and Exodus on group guided tours and their delivered experience is vastly superior to that of BikeTours.com.
- What was the date of your tour?
- April 2024
- How many tours have you completed?
- I've been on well over 20 bike tours. The West Balkan tour is bottom quartile. Your guides need training. Happy to provide more feedback.
- Difficulty (actual vs. expected)?
- Much easier
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- Bosnia and Herzegovina, Croatia, Montenegro
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★★★★★ Melissa Barney June 20, 2023
Biking in Italy in June
· Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
I will not be recommending this trip or your company to anyone. The App was awful: only intermittently in English (otherwise in German) and when I gave 'feedback' I got no response; the App intermittently stopped working and I had to turn my phone off and on to re-boot; the App ATE UP my phone battery (a relativley new iPhone 13 with an otherwise long battery life); any highlights mentioned in the App along a particular day's travel was only a link to something that required internet or phone service (this is ridiculous; this link should have taken me to text within the App just as every other self-guided tour does within their App). The written paper description was poorly done - for some cities the description was how to 'get' into a city and other times the city/town mentioned was only a landmark of progress but this was very confusing. The pedometer on the bike did not work after the first three hours of the 7 day trip. The bikes were way too heavy; surely there is a way to make a durable bike that is at least 2 to 3 kilos lighter. Getting the bike and getting a safety helmet were in different cities!! I would ask for some of my money back if I thought this was possible as I was very disappointed in the trip.
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★★★★★ Heather Batchelor 11 months ago
Hail, lightning and rain
· Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
Didn’t get to do the trip because of terrible weather and the idea of sitting in a hotel room until 6pm without any luggage.
