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Switzerland Bike Tour Reviews  page 13

  • (2/5) shea214 November 13, 2016

    too much is too much

    Three Lakes Tour: From Geneva to Annecy

    This tour is quite lovely, but not at the level we expected. This is our 8th tour so we feel we get them by now. We like the unguided aspect, but they completely outsourced the work of actual directions to a machine. It is not an adequate substitution. The machine added at least 15 miles on the first day and was most frustrating. Please, give us actual directions AND MAPS. A silly little device is certainly helpful but should not be a substitute. And the distance and hills were definitely not Medium. This was proven out the first night by the guy who biked to the hotel (he likes extreme and he thought it was tough).

    What was the date of your tour?
    Sept2016
    How many tours have you completed?
    8
    Difficulty (actual vs. expected)?
    Somewhat harder
    Do you recommend this tour?
    No
    Countries included in this tour?
    France, Switzerland
    • BikeTours.com staff reply from Lindsay Nash November 14, 2016

      Hi! Thanks for your review. We're glad to hear that the tour was lovely despite the tour level not meeting your expectations. We're taking your review to our products team and to the local tour operator to re-assess the tour level. Thank you for sharing your experience and helping us to better advise other travelers in the future.

      -----

      I wanted to follow up once more on your review after following up with the local tour operator. They've never received complaints about the GPS before, and they did provide maps, a profile, and a large marked map in the roadbook on your tour. Also, to clarify, the client you mentioned who said it was a tough route was doing the more challenging version of the tour, not the version you went on. I'm sorry if that was confusing.

      Again, we apologize the tour level did not match your expectations, but we do state clearly in the Surface and Terrain details about the daily climbing.

      Thank you again for sharing your experience.

    Three Lakes Tour
    • 4/5 Value
    • 4/5 Included meals
    • 4/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 4/5 Scenery
    • 2/5 Ease of navigation
    • 1/5 Tour documents
    • 3/5 Local tour company services
    • 3/5 Route selection
  • (2/5) John Parsons December 7, 2015

    Can't recommend it

    Aare Cycle Route: Along the Jura, Aare, and Rhine Rivers

    Food organization poor. Rhine River portion very industrial

    How many tours have you completed?
    1
    Difficulty (actual vs. expected)?
    Somewhat harder
    Do you recommend this tour?
    No
    Countries included in this tour?
    Switzerland
    Aare Cycle Route
    • 1/5 Value
    • 3/5 Included meals
    • 5/5 Bikes + equipment
    • 2/5 Hotels or boat
    • 2/5 Scenery
    • 2/5 Ease of navigation
    • 2/5 Tour documents
    • 4/5 Local tour company services
    • 2/5 Route selection

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