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Client Favorites Bike Tour Reviews  page 31

  • (5/5) Julia W. September 16, 2024

    A beautiful ride!

    Lake Constance Bicycle Path

    This was my 4th bike tour with BikeTours. This was the best in terms of beautiful scenery and ease of riding. We were a group of 8 seniors, most on e-bikes. There were a few stretches of hills, but they were short and manageable with e-bikes. From past experience, we expected to get lost a few times, or miss the bike signs, but that was just part of the experience. The hotels and breakfasts were excellent. Working with Biketours was seamless, as usual. Luggage transport was flawless. We broke up the long ride from Uberlingen to Lindau, and stayed a night in Friedrichshafen. There, we got to see the Zeppelin Museum. We also stayed an extra night in Lindau, a beautiful town, which gave us time to visit Bergenz and take the tram for a mountaintop view of Lake Konstanz.

    What was the date of your tour?
    August 2024
    How many tours have you completed?
    4
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists, Solo travelers, Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria, Germany, Switzerland
    Lake Constance Bike Path
    • 5/5 Value
    • 5/5 Included meals
    • 5/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 4/5 Ease of navigation
    • 4/5 Tour documents
    • 5/5 Local tour company services
    • 4/5 Route selection
  • (5/5) EDWARD STEGER September 23, 2024

    Well organized and executed

    Lake Constance Bicycle Path

    BikeTours did a great job communicating our self guided tour and when one of our party had to drop out due to a sprained hand, BikeTours were flexible in picking up the bike from our 2nd tour hotel stop. The e-bikes were top notch and the countryside was beautiful. The hotels were all clean and ranged from adaquate to very comfortable. I have two suggestions. 1) It took a bit over a week to confirm our trip. This put the six of us in limbo for booking our airfare during this time. 2) The route was beautiful but the markings were unclear. There were a lot of choices (almost 1 per kilometer - lots of roundabouts and choices) and we had to stop, pull out our phones, and check Google Maps. This could have been avoided if the BikeTours had let us know to bring a bike phone mount or better yet, supplied one as part of the tour package.

    Countries included in this tour?
    Austria, Germany, Switzerland
    • BikeTours.com staff reply from Jan September 23, 2024

      Apologies for the delay in your booking. Because of the nature of hotel based bike tours (lots of moving parts, bookings to confirm, etc) there is often not much we can do to speed this up. Also, noted on the phone mount. We have been seeing that in reviews more this year and will make sure we update our packing list!

  • (5/5) Samantha May 4, 2025

    Loved our trip, amazing way to see this part of the world

    Lake Constance Bicycle Path

    We loved every minute of our trip. We got lost a few times, but realised that in Austria the sign posting wasn't as reliable than it was in Germany and Switzerland.
    Accommodation was exceptional at each location, and breakfasts were more than we expected.

    What was the date of your tour?
    April 2025
    How many tours have you completed?
    1
    Difficulty (actual vs. expected)?
    Somewhat easier
    Who is this tour suitable for?
    First-time bike tourists
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria, Germany, Switzerland
    • BikeTours.com staff reply from bozena_kusovac May 5, 2025

      Hi Samantha,

      Thank you so much for your kind words! We're thrilled you enjoyed the trip and that the accommodations and breakfasts exceeded your expectations. Thanks also for your feedback on the signage!

      Bozena

    • 5/5 Value
    • 5/5 Included meals
    • 5/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 4/5 Ease of navigation
    • 5/5 Tour documents
    • 5/5 Local tour company services
    • 4/5 Route selection
    • Switzerland (submitted by Samantha)
    • Lindau (submitted by Samantha)
  • (5/5) Corbin May 16, 2025

    A great adventure!

    Lake Constance Bicycle Path

    This was a fantastic experience for both myself and my fiancé to explore the Swiss and German countryside. The tour maps laid out everything very clearly and we enjoyed biking through beautiful small villages. We would take every opportunity to stop along the biking trail at local historic sites and castles that were all suggested in our tour guide booklet. Each hotel we stayed at was top notch with very comfortable amenities and free breakfast included in the morning (which was great before biking 30-40miles). Overall we were super pleased with our decision to go on this trip. It was so well organized and it took out all the stress of having to plan out all the small details so that we could just enjoy biking and having fun.

    What was the date of your tour?
    May 2025
    How many tours have you completed?
    2
    Difficulty (actual vs. expected)?
    Somewhat easier
    Who is this tour suitable for?
    First-time bike tourists
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria, Germany, Switzerland
    • BikeTours.com staff reply from bozena_kusovac May 16, 2025

      Thank you so much for your wonderful review! We're thrilled to hear you and your fiancé had such a fantastic time exploring the Swiss and German countryside. We also absolutely love your photos - thank you for sharing those special moments with us!

    • 4/5 Value
    • 4/5 Included meals
    • 4/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 4/5 Ease of navigation
    • 5/5 Tour documents
    • 4/5 Local tour company services
    • 5/5 Route selection
    • Enjoying Austria (submitted by Corbin)
    • The castle at Meersburg (submitted by Corbin)
    • Photo by Corbin
  • (5/5) Emily Eich 11 months ago

    Perfect Family Trip!

    Lake Constance Bicycle Path

    This was the perfect self-guided tour for our family of 3. My son is 14. The length of each day riding was perfect. We loved each hotel that was selected. We look forward to our next bike trip!

    What was the date of your tour?
    July 2025
    How many tours have you completed?
    3
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    Solo travelers, Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria, Germany, Switzerland
    • 5/5 Value
    • 5/5 Included meals
    • 5/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 4/5 Scenery
    • 4/5 Ease of navigation
    • 5/5 Tour documents
    • 5/5 Local tour company services
    • 4/5 Route selection
  • (5/5) Meg S 10 months ago

    Great family fun

    Lake Constance Bicycle Path

    We had such a fun time cycling through Switzerland, Germany and Austria. The food was delicious and the hotel selection was amazing

    What was the date of your tour?
    June 2025
    How many tours have you completed?
    2
    Difficulty (actual vs. expected)?
    Somewhat easier
    Who is this tour suitable for?
    First-time bike tourists, Solo travelers, Families with teens, Families with young kids
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria, Germany, Switzerland
    • 5/5 Value
    • 5/5 Included meals
    • 5/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 5/5 Ease of navigation
    • 5/5 Tour documents
    • 5/5 Local tour company services
    • 5/5 Route selection
  • (5/5) Robin L. 8 months ago

    Bodensee Views & Sights

    Lake Constance Bicycle Path

    We had a bit of a slow start with the bicycle company & the bicycles. They were not as prepared as the former bike tour/company we biked with the week before.
    The majority of the trails were great! Some gravel, but not bad.
    The tour itself was fantastic! The cities and things and places we saw were amazing! The hotels and breakfasts were top notch!!
    Convenience of WC was great!
    Would highly recommend this bike tour!

    What was the date of your tour?
    September 23-28, 2025
    How many tours have you completed?
    1 other before this one
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists, Solo travelers, Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria, Germany, Switzerland
    • 5/5 Value
    • 5/5 Included meals
    • 3/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 5/5 Ease of navigation
    • 3/5 Tour documents
    • 3/5 Local tour company services
    • 5/5 Route selection
  • (5/5) Mark Birch and Michelle Taylor 3 weeks ago

    Easy and scenic

    Lake Constance Bicycle Path

    gREAT trip, excellent accommodation but to improve accommodation we would recommend having tea/coffee making facilities in every room and preferably a small fridge that guests can keep cool drinks in. Especially important at end of a day if guests arrive hot, tired or thirsty

    What was the date of your tour?
    APRIL 2026
    How many tours have you completed?
    0 WITH YOU
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists, Solo travelers, Families with teens, Families with young kids
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria, Germany, Switzerland
    Lake Constance Bike Path
    • 3/5 Value
    • 4/5 Included meals
    • 5/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 5/5 Ease of navigation
    • 5/5 Tour documents
    • 5/5 Local tour company services
    • 5/5 Route selection
  • (5/5) Maria June 26, 2017

    What an adventure!

    Prague to Vienna via Cesky Krumlov

    What a gorgeous country the Czech Republic is. It was fantastic cycling through this incredibly varied and lush countryside with 7 friends. Navigating had it's challenges and we got lost daily as sometimes the directions were off but our crew of navigators prevailed and got us to our final destination every day where we knew the beer would be cold and well deserved! There were lots of hills and we learned to love each and every one. We had some long hot days. Getting into town at days end and getting out of town the next morning were always challenging. Better signage would have made this easier. We used a lot of hand signals and met so many lovely people willing to stop and try to help us find our way. The terrain varies from beautiful wide shaded asphalt bike paths through national parks to narrow roads also used by cars to farmer's fields to gravel pathways. The combo mountain bike/road bike provided is ideal for this terrain. On the downside there was no real orientation once we arrived in Cesky Krumlov to understand the e-bikes some had or the GPS. We would have appreciated checking out the equipment before starting the tour so that we had the right size bike for each cyclist. Ave Tours did work closely with us to get us the right equipment eventually. Getting picked up in Mistelbach was the way to go rather than trying to cycle into Vienna. All in all it was an outstanding experience and adventure. It was really to our benefit to have experienced cyclists who'd been on previous cycling trips before to help us navigate our way through the country. I loved every minute of it. It was challenging but it is Level 3. Such an accomplishment. I think we are all really proud of ourselves! Thank you Bike Tours! Great memories have been made by the Czech Mates!

    What was the date of your tour?
    June 12-20
    How many tours have you completed?
    3
    Difficulty (actual vs. expected)?
    Somewhat harder
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria, Czech Republic
    Prague to Vienna
    • 4/5 Value
    • 4/5 Included meals
    • 4/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 5/5 Scenery
    • 2/5 Ease of navigation
    • 4/5 Tour documents
    • 4/5 Local tour company services
    • 4/5 Route selection
  • (5/5) Kathy B October 11, 2018

    An excellent adventure!

    Prague to Vienna via Cesky Krumlov

    This was my first bike trip and I can't wait to do it again. Our guides were enthusiastic and fun and our driver could not have been more helpful transporting luggage, providing snacks and water at stops, and keeping our bikes tuned up.
    We rode through picturesque villages, fairy-tale forests, along rivers and lakes, and up and down hills with eye-popping views and sweeping vistas of farmland, vineyards, and distant highlands. We saw numerous castles dating from the 13th to the 19th century and toured several of them. We climbed on/up WWII military bunkers and anti-tank fortifications and a soviet era watch tower. Our guides were very knowledgeable and provided historical context for all of it.
    The hills were more demanding than most of our group anticipated and there was some challenging terrain, but with the support of our guides and driver everyone rode all day even though the van was available for breaks. However I do recommend e-bikes if you have not done much riding. About half of our group did and they were happy with their choice.
    The accommodations were basic but comfortable and ran the gamut as far as architecture and design. We enjoyed the local cuisine, wine, and I think the best beer anywhere!
    Prague is magical and Vienna is filled with music and art, but I really loved getting off the beaten track in between. If you are looking for adventure, culture, and a bit of a challenge, you will love this trip.

    What was the date of your tour?
    September 2018
    How many tours have you completed?
    none
    Difficulty (actual vs. expected)?
    Somewhat harder
    Who is this tour suitable for?
    Solo travelers, First-time bike tourists, Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria, Czech Republic
    Prague to Vienna
    • 5/5 Value
    • 4/5 Included meals
    • 5/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 5/5 Scenery
    • 5/5 Ease of navigation
    • 5/5 Tour documents
    • 5/5 Local tour company services
    • 5/5 Route selection
    • 5/5 Guides (if applicable)
  • (5/5) Harvey Wilds July 11, 2023

    Wonderful tour of Czech and Austrian countryside

    Prague to Vienna via Cesky Krumlov

    My wife and I had an excellent time on our self guided tour. The accomodations and logistics were perfect! We are definitely planning our next trip already.

    Countries included in this tour?
    Austria, Czech Republic
    Prague to Vienna
  • (5/5) Glen E. July 5, 2024

    a nice way to see authentic Czechia

    Prague to Vienna via Cesky Krumlov

    I enjoyed it! I got what I view as an authentic look at the Czech landscape with a Czech guide. Jitka took us to obscure places that I would have never found on my own, and even with a GPS, I wouldn't have known the significance of some places without her there to describe them. Henry was great as a driver and rest stop provider, etc, and went above-and-beyond the call of duty, even finding obscure screws when my bike broke down in a small town of 800 people. (Note, I was riding my own bike; from what I saw with the other people, they had no problems with the rental bikes.)

    We had a group of 6 people + ride leader + driver. Everyone was easy to get along with.

    The one thing that surprised me about the trip was that we all rode together; there was no breaking up into different groups based on riding speeds (as I have experienced on other bicycle tours I have done). There were times when I would have liked to go a little faster. Occasionally, I did get ahead of the group and would wait in the next town or when we were coming to a turn. I would just say, this is a trip to see the Czech countryside, not to race and finish the riding day fast. But overall, it wasn't a big problem and I enjoyed the tour.

    The tour was about 35-40 miles per day and was fairly hilly. It wasn't monstrously hilly, but every day except one had a few significant climbs. Cyclists either need to be accustomed to hill-climbing, or else rent an e-bike. Our group was split half-and-half between normal bikes and e-bikes. The e-bike people sometimes tried to make less use of the "e" part, but they had the security of knowing they could turn up the dial and go up any hill easily if they wanted to.

    One comfort I was missing from the USA was air conditioning in the hotels. Most days weren't that hot (avg highs were low 20s Celsius, though a couple days got into the high 20s, maybe even 30); but even so, in the evenings it can be stuffy and a bit humid in a hotel room. 1 or 2 hotels had AC, 1 or 2 had a room fan, and the other 4 or so were, just open a window. I don't fault the bike tour for a lack of hotel AC, I think most hotels in Czechia are that way.

    What was the date of your tour?
    June 2024
    How many tours have you completed?
    about 60
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists, Solo travelers
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria, Czech Republic
    • 5/5 Value
    • 5/5 Included meals
    • 4/5 Hotels or boat
    • 5/5 Scenery
    • 4/5 Ease of navigation
    • 4/5 Tour documents
    • 5/5 Local tour company services
    • 4/5 Route selection
    • 5/5 Guides (if applicable)
  • (4/5) Nada September 11, 2019

    Austria alps

    Innsbruck to Salzburg: Through the Alps Along River Cycle Trails

    What was the date of your tour?
    Aug 30-sept 5 2019
    How many tours have you completed?
    10
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    Solo travelers, First-time bike tourists, Families with young kids, Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria
    • 4/5 Value
    • 5/5 Included meals
    • 2/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 4/5 Ease of navigation
    • 5/5 Tour documents
    • 4/5 Local tour company services
    • 5/5 Route selection
  • (4/5) Bikedad October 7, 2019

    Beautiful scenery through some stunning valleys.

    Innsbruck to Salzburg: Through the Alps Along River Cycle Trails

    Beautiful scenery through some stunning valleys. The quaint villages and accommodations were perfect. Day one passes through urban and industrial areas but the pathways are fine.

    What was the date of your tour?
    September 2019
    How many tours have you completed?
    Dozens
    Difficulty (actual vs. expected)?
    Somewhat easier
    Who is this tour suitable for?
    Solo travelers, First-time bike tourists, Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria
    Innsbruck to Salzburg
    • 5/5 Value
    • 5/5 Included meals
    • 4/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 5/5 Scenery
    • 2/5 Ease of navigation
    • 4/5 Tour documents
    • 3/5 Local tour company services
    • 5/5 Route selection
  • (4/5) Barbara Owens August 9, 2022

    The scenery was great. The maps and tour company were not.

    Innsbruck to Salzburg: Through the Alps Along River Cycle Trails

    This was our second tour with Biketours.com and we discovered that there is a huge difference between the tour companies they contract with in Austria. Our first tour was great. This one, not so. The map book and directions provided were just terrible. Rather than say "follow the well marked trail named xx, it was "go to the end of the hamlet and turn right" No street names. No named landmarks or areas. The ENTIRE book was that way. One day we had to be transported by van over a mountain but it did not explain that. It said to be at a train station in a certain town at 2 pm. We got there, thinking we were taking a train but could not figure it out. I called the company and they said a van was coming to get us. Other people on the same route also did not understand and they literally rode over the mountain. Communication from the company was terrible -- and I speak German!

    What was the date of your tour?
    May 2022
    How many tours have you completed?
    2
    Difficulty (actual vs. expected)?
    Somewhat harder
    Do you recommend this tour?
    No
    Countries included in this tour?
    Austria
    • BikeTours.com staff reply from kirsten August 9, 2022

      Thank you for traveling with us again, Barbara! We are sorry to hear that the route information provided to you was not clear and detailed. We have passed your message along to our partner to ensure that these issues are addressed, in hopes that future travelers will have an easier time following the maps as well as be made aware of included transfers during the tour. We appreciate you reaching out!

    Innsbruck to Salzburg
    • 4/5 Value
    • 3/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 5/5 Scenery
    • 1/5 Ease of navigation
    • 1/5 Tour documents
    • 1/5 Local tour company services
    • 1/5 Route selection
  • (4/5) Earl Naue August 9, 2022

    Innsbruck to Salzburg Ride

    Innsbruck to Salzburg: Through the Alps Along River Cycle Trails

    This was our first of two bike tours in Austria this year and both were handled by two different tour providers and the services and directions provided by each were significantly different. The lodging choices were excellent for both, but riding directions were on opposite ends of the spectrum. Advise that you go with a tour company that provides an application with directions utilizing GPS.

    What was the date of your tour?
    May 2022
    How many tours have you completed?
    4
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists, Solo travelers, Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria
    • 4/5 Value
    • 5/5 Included meals
    • 3/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 4/5 Scenery
    • 1/5 Ease of navigation
    • 1/5 Tour documents
    • 1/5 Local tour company services
    • 1/5 Route selection
  • (4/5) Sara Ching September 12, 2022

    Beautiful scenario in the Bavarian alps

    Innsbruck to Salzburg: Through the Alps Along River Cycle Trails

    The route is breathtaking. From Innsbruck to salzburg, we opted for the rest day in zell am see (100% recommmended) where we got a day off to take the gondolas up to see the mountains, go to the glacier lakes in kaprun and swim in zell am see lake. The hotels and breakfasts were great! The bike company they use to source the bike was a bit disorganized, the bikes were ok though seats were the hard racer types. Bike company also an out of bags and locks. They didn’t give us enough baggage tags and when they split our groups across two hotels, the baggages were often at the wrong hotel. There weren’t a lot of recommendations on optional things to do and places to eat so you definitely have to do a lot of your own research. Overall I would recommend the tour because the itinerary and accommodations were very nice but the agency that ran the tour itself could be better organized.

    Also note the second day of biking (day 3) has a lot more uphills and downhills than it seems. And it rained really hard the last three days of our tours so definitely make sure you have good rain gear if you go in September.

    What was the date of your tour?
    September 2022
    How many tours have you completed?
    2
    Difficulty (actual vs. expected)?
    As expected
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria
    • 4/5 Value
    • 5/5 Included meals
    • 4/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 4/5 Ease of navigation
    • 4/5 Tour documents
    • 4/5 Local tour company services
    • 5/5 Route selection
  • (4/5) Jessica Phelan September 12, 2022

    Beautiful Scenery!

    Innsbruck to Salzburg: Through the Alps Along River Cycle Trails

    This trip was absolutely stunning. The views were beyond beautiful form everywhere. For the most part you are riding along the river and the ride is very relaxing. Most days are fairly flat with a few small hills and many downhills. The trails are well marked and the map by the guide company is pretty easy to follow. Our group did the trip with hybrid bikes, but if I were to do it again, I would definitely get an e-bike. There is one day with some really big climbs and an e-bike would have made the whole a thing a bit more leisurely. We also did not pack helmets since they wouldn't fit in our suitcases and the bike shop ran out of rentals. I would advise bringing one with you.

    What was the date of your tour?
    September 2022
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists, Solo travelers, Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria
    • 5/5 Value
    • 4/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 5/5 Scenery
    • 4/5 Ease of navigation
    • 4/5 Tour documents
    • 4/5 Local tour company services
    • 4/5 Route selection
  • (4/5) Megan Lunde October 4, 2022

    Lovely Ride through the Alps

    Innsbruck to Salzburg: Through the Alps Along River Cycle Trails

    Overall, this was a very good trip. The itinerary is top-notch along well-marked trails, through a variety of landscapes - farmland, ski towns, narrow gorges, along a lake. I recommend the route with the rest day in Zell am See - we had a great day there!

    We did have a few concerns with the local tour company. The quality of the bikes rented from the bike shop was not great - my bike was too small for my body but they had run out of bikes, so I was stuck with it for the week. Some of our group had arranged for bikes to be delivered to the starting hotel. It's a good thing others went to pick up in person, because the bike shop had no record of delivery and half our group would have been stuck without bikes for 2 days.

    As others have mentioned, the guidebook is hard to follow. However, the general routes are along bike trails that are well marked. We did pretty well by following the path signs to our destination each day.

    Our biggest mishaps were with the hotel and luggage transfer. We were a group of 4. About half the time, we had two adjacent rooms in the same hotel - no problem. Other nights, we were split across two different hotels. One night, we had a really strange configuration - 3 of us had a triple in one hotel, while 1 person was assigned to a different hotel across town. Every time we got split up, some luggage went to the wrong hotel. It didn't help that the tour company only provided 1 luggage tag per room. Seems like an easy fix to include an adequate number of luggage tags per traveler. Our final night in Salzburg, our hotel had no record of our reservation. It took awhile to figure out the issue - our reservations had been made against the wrong name.

    On the whole, this is a lovely trip. Unbeatable scenery and value for the price.

    What was the date of your tour?
    September 2022
    How many tours have you completed?
    4
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists, Solo travelers, Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria
    • 5/5 Value
    • 2/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 5/5 Scenery
    • 4/5 Ease of navigation
    • 2/5 Tour documents
    • 2/5 Local tour company services
    • 5/5 Route selection
  • (4/5) Brenda Teal May 24, 2024

    Enjoyable trip in most ways...

    Innsbruck to Salzburg: Through the Alps Along River Cycle Trails

    First, the positives...
    The scenery, hotels provided, local emergency/tour representatives and bikes were exceptional. There were interesting and beautiful sights in every town and along the way. The bike shop where we received rental bikes, helmets, etc. was knowledgeable, friendly and Chris in Innsbruck was great to work with and talk to, and he provided great insights toward upcoming routes.
    There was useful information about available alternate routes/modes of travel, as well as the scenery we could experience, and the details of our stays at each local inn were seamless, for the most part. I cannot say enough about the friendliness and helpfulness of hotel staff, without exception. The local representative and the transfer drivers were also easy to communicate with, and helpful in every area we needed.
    I felt the info given regarding sightseeing was not as detailed or inclusive of all sights, as the last time we worked with BikeTours.
    Regarding directions and mapping, the GPS we rented from BT was useless, and we stopped using or even charging it after a couple of days....the routes didn't seem to match those on the map given, and even when we were clearly on the cycle path designated, it constantly said to make a u-turn or offroute; 60 euros we should have kept for other things. The map directions were often unclear, especially entering and leaving cities, and since the GPS wasn't working, we had to constantly stop to take the map out as there was no place to clip it to the bike handlebar. The alternate routes on the Lofer travel day were confusing as well.
    Despite these issues, we would have probably used BT again, except for the unexpected hotel expenses after we arrived in Austria. We asked for a final invoice, before booking, to make sure of costs in planning this trip, and was sent one which listed a "total" of all charges and a list of all services covered under our quoted tour cost, including specific hotel stays, with no mention of added costs to be paid when we arrived at each hotel. When we arrived in Innsbruck, the hotel informed us we still owed city taxes (this was the case in almost every town/hotel booked). Though the amounts were not big, the attitude we got from the tour when we called to check was off-putting ("that fact was included in the general description of the tour on the internet," and "a company does not have to put every little detail in an invoice.").
    We suggest that BT put an * next to each hotel stay on their invoice/quotes, and then include in small print at the bottom " *some hotels may charge a city tax at checkout, usually from 2-8 euros per night, which is not covered by BikeTours." This is a detail that can be corrected easily, and sure would help travelers budget appropriately as well.
    One thing is for sure, however you plan for it, go to Austria and experience the marvelous places on this river tour (we added extra time in Salzburg and Vienna)....you won't regret it.  SHOW MORE 

    Countries included in this tour?
    Austria
    • The Austrian mountains... (submitted by Brenda Teal)
    • Photo by Brenda Teal
    • Lake at Zell am See... (submitted by Brenda Teal)
    • Photo by Brenda Teal

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