Austria Bike Tour Reviews (page 38)
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★★★★★ AJNZ November 2, 2019Hungary
· Vienna to Budapest (Classic)
An interesting adventure, not as scenic as the Danube in Austria, but a different slice of old Eastern bloc Europe. Hotels were good and well-located. Trail was difficult to find in several places, (think an extra 20km on dirt roads..) and is definitely not as well-marked as other Velo 6 routes. It is mostly away from the Danube through farms and small villages.
Some towns were definitely low on charm, but Bratislava, Szentendre and Budapest were terrific, extra time there is recommended.
Back-up from bike company was good - a new bike was delivered quickly when mine suffered a serious problem. E-bikes were good quality and easy to use, and baggage was always there at the hotel when we arrived. -
★★★★★ Mike Corney September 21, 2022
Vienna - Budapest
· Vienna to Budapest (Classic)
I rate the tour over 6 attributes: Terrain, Scenery, Bikes & Equipment, Hotels, Directions / Maps and Cycling Infrastructure over the toute.
Terrain - was as advertised - mostly flat
Scenery - was disappointing. I expected to be cycling along the Danube. For large parts of the route the Danube was nowhere in sight.
Hotels - Hotels and the food that they provided were very good.
Directions / Maps - These left something to be desired. The directions were in English, but the maps were in German. It was often difficult to match up the written directions with the maps. Finding our way into and out of towns and locations of hotels was particularly difficult.
Cycling Infrastructure - This was often poor. The designated route often had us on busy roads. We had to traverse unpaved portions of the route that were often little more than tractor ruts in a field. Paved paths were often in poor condition with many uneven patches and bumps. Very poor.- What was the date of your tour?
- September 2022
- How many tours have you completed?
- 8
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Hungary
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BikeTours.com staff reply from jan September 25, 2022
Thanks for the feedback. The directions / maps issue will be fixed in next years version of this tour. Our apologies for that but this year we simply didn't have the time or resources to provide our own branded concise and consistent tour directions. Your route feedback is also very useful and will be carefully reviewed at the end of the season. Thanks for traveling with us as we and the rest of the tourism industry slowly reboot from covid.
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★★★★★ Carol Dienhart October 5, 2022
Vienna to Budapest sister trip
· Vienna to Budapest (Classic)
Tour route was very well laid out, enjoyed overnight cities and accommodations. Disappointed in materials, one important guide not available in English. Made it difficult to chart routes and alternative routes and to plan for landmarks/scenery to watch for along the way.
- What was the date of your tour?
- Sept-Oct 2022
- How many tours have you completed?
- 10
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens, Families with young kids
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Hungary
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BikeTours.com staff reply from JV October 5, 2022
Thanks for sharing this helpful feedback! We are working on improving the quality of our travel documents. We also recommend using a GPS to ease navigation. Thanks again for sharing, we hope you travel with us again.
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★★★★★ Fred Inglis November 7, 2022
The hotels were first class and the staff very helpful. The trip itself was away from the Danube for most of the mileage covered and there were too many rough parts along the trail , i.e. tractor tracks with gravel ruts that were uncomfortable to traverse and longer than comfortable sections of heavily used roads. We took a day of rest in Gyor and this was a very pleasant place to spend time touring on foot. Vienna and Budapest are wonderful cities to explore on foot and via trams also.
· Vienna to Budapest (Classic)
Biking is a wonderful way to explore a different country and there were pleasant surprises in a couple of restaurants we came across in small towns along the way.
Unfortunately our maps were in German as they had run out of English versions, which made it more difficult to orient oursenves. -
★★★★★ diane g September 18, 2016Salzburg to Salzburg has fantastic scenery but directions provided are unbelievably poorly developed
· Tauern Bike Path (Salzburg-Salzburg)
Salzburg to Salzburg over 6 days is higher than a level 2. The terrain is hilly. I do not recommend this self guided tour because the german-speaking outfits they contract with provide totally inadequate self-guiding instructions. They do not know what a cue sheet is. They do not provide any directions as to north, south, east, west; they do not provide any street names. AND, the directions in English are very obviously translated very poorly from the German. In addition, there is no way to find your hotel once off the bike path. You have to depend upon good route finding skills for this hotel finding as well as the entire trip. We had this same experience with bike tours.com 7 years ago and thought they might have gotten better at directions. We gave bike tours feedback at that time, and our friends gave feedback on their german-speaking directions on their self-guided tour, and nothing changed. Hence I am writing this review without making a customer complaint becaue I do not believe bike tours will fix this problem. AND, THIS TOUR REQUIRES ONE TO CONSULT 3 SETS OF INSTRUCTIONS THROUGHOUT THE TRIP. 2 sets of friends had exactly the same experience. 2 stars are for getting our luggage to each hotel before we arrived; and the hotels were gracious and accommodating.
- What was the date of your tour?
- September 2016
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria
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BikeTours.com staff reply from Jim Johnson September 19, 2016
This is a tour with one of our most popular operators—we send hundreds of clients with them each year—and they get routinely positive reviews. The Tauern Bike Path is also one of our more popular and long-standing tours.However, this is a new routing of a long-standing tour (that had also received good reviews), and it’s obvious they cut some corners on the directions and tour materials. We apologize for this.
I’ve actually ridden the Tauern Bike Path three times since its opening about 20 years ago. In fact, my first tour on it was before I started BikeTours.com, and it was part of my inspiration for starting the company. So it saddens me when anyone has a negative experience on it.
We also apologize for the level of difficulty, which should have been a level 3. In its previous form (the tour actually went mostly in the opposite direction), the tour was a level 2.
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★★★★★ Ron S September 11, 2017
Classic
· Vienna to Budapest (Classic)
Nice hotels. Great company rep. (Joseph ) Lousy route. Too many dirt trails including one which may have been a garbage dump.l Less than twenty five percent of the route was along the Danube. The signage was not good. I have run four trips thru Bike Tours but this one is not a winner. All the others were great. One participant who had a patellar injury rented an electric assist bike but the battery pack did not hold charge very long. We had additional niggling bike problems.
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★★★★★ Sequoia August 18, 2019
Not quite the Danube River Trip we expected
· Vienna to Budapest (Classic)
Too much of the trip was off the river, and off trails. Going through corn fields was not our favorite. Dams should be called levees. The route through Budapest on sidewalks was difficult, too busy with trucks and traffic. It is not a bicycle friendly city. Hotel could have been closer to the river. We would recommend 2 nights in Bratislava, there is so much to see there. Add another day to sleep over in Hainburg. We loved the hotel in Vienna. We recommend the lower trail through the National Park on day one, to go swimming!!! The day one detour was difficult because of traffic, maybe there's a walk around the detour on bike path instead of so much road. We loved Gyur. Three days were totally off the river. We enjoyed the ferry rides very much. The last two days were on the river and were the best days.
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★★★★★ May July 15, 2023First family cycling trip completed!
· Danube Bike Path 8 Nights (Upscale Lodging)
Overall a satisfactory trip! The GPS is very useful for navigation. The hotels are great! Just on first day, we find that 2 of the 4 bikes are not fit. We have enter our age and height and has not been told specifically what kinds of bikes will be assigned. I found that they just give standard bikes for adult female and male disregard our height and age (Asians in average are shorter than Westerners.) The person, Robert, arrived for “bike fitting” was not helpful at all. He suggested my daughter to cycle 30km to their bike shop to change bike. When we asked him to call customer service, he said he didn’t have Wi-Fi. So, Eurobike send a staff without communication methods to help customers’ solve problems? Finally, Robert had to use my phone to call the CS number. And in the phone, he said we are “bla, bla, bla.” Is it the customers cannot voice their requests, even the bikes are not fit and customers have to take the risk of getting hurt or accident? and seems to Robert, customers’ requests are “bla, bla, bla..” And customers need to take the riding risk to go 30km to change bike? Later he mentioned it may need to charge EUR 50 per bike change if need to switch bikes in Passau. I have emailed biketour and I am grateful that next day the 2 bikes were changed without additional charges. In second day, Simon is much more helpful. Simon helps us do the testing & it works. Simon is v polite and helpful. Passau is the starting point of Danube cycle path. I feel strange that the outsource company does not have a bike rental centre there. This is our first family cycling trip and it did create stresses at the beginning. The outsource company probably need to have better communication with biketour.
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★★★★★ Shirley Santucci 7 months ago
Disappointed
· Danube Bike Path 8 Nights (Upscale Lodging)
Total lack of communication in not informing us that our biking would end 2 days early, which meant missing out biking through the Wachau valley . When I contacted Bike Tours that my husband was ill and could not make the trip. I should have been informed then that there were changes to the scheduled tour. The welcome meeting & bike fitting was a joke. There was absolutely no value in that 15 minute meeting. I had to adjust the handle bars myself and struggle through removing the battery for charging at the 1st two hotels that did not offer charging in the bike storage area. The electric bike itself was very good quality and comfortable to ride. The printed trip itinerary was easy to follow but did not offer much in the way of "do not miss" highlights along the way. In my opinion, only three of the hotels were worth the upscale category. I would not recommend this bike tour for anyone that has experienced quality bike tours previously.
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★★★★★ MM 7 months ago
Flood Trip
· · Danube Delights: Biking through Four Countries
We were bussed from Passau to Vienna to meet the boat, which never left port for the week due to flooding. All week we were told their was a possibility of leaving port, so there were days we had to stay around the boat to wait for details, which hampered our daily plans. It would have been better to just tell us up front we would be there all week, so our plans for the day could be made.
The cruise director did everything he could to make the trip memorable, which is was, with the constraints he had.
Breakfast's were fabulous, lunches provided were good! Dinners were a little lacking, but adequate. Drinks were fine, but more options for daily drink tickets would have been appreciated. The Vivienne was beautiful! -
★★★★★ GregR October 6, 2019Too much highway biking
· Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
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★★★★★ Carol Bly 7 months agoNot what hoped for. Poor directions. Unsafe routes and not well marked.
· Tauern Bike Path (Krimml-Passau)
Loved quiet rides in country and thru villages but dangerous conditions were not marked due to recent storms. We should have been notified and got onto dangerous routes.
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- 1
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany
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BikeTours.com staff reply from jan October 2, 2024
Thank you for your feedback, and we sincerely apologize for the disruptions you experienced during your trip. The recent 100-year storm was an unprecedented event that affected thousands of travelers across the region, and we regret that it impacted your adventure.
We always strive to provide the best experience possible, and it is disheartening when factors beyond our control prevent us from doing so. Please know that our team worked tirelessly to ensure the safety and well-being of all our guests during this unexpected situation.
Thanks for your business and we hope you'll travel with us again.
Jan
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★★★★★ frank vaughan 6 months agoMore of a boat trip than a bike trip
· · Danube Discovery: Bike and Boat through Enchanting Capitals
We have been on 4 boat and bike tours. This was not a favorite. The boat company charges additional fees for anything- $15 daily fee for internet, $3.50 for a bottle of water, and $5+ for alcohol. They cover a long distance on the boat, so you do not have much time to ride the bike. When you do, it is a stringent timeline- off the ship at 9 am and meet the boat at 2:30 or you will miss the boat. It does not give you much time to look around. They have strictly enforced assigned seating at breakfast and dinner so it minimizes the chances of meeting other people. The guide was not very nice and did not ride the trails. They were covered in places with 4-6 inches of mud from the recent flooding and many were unrideable. Then the guide got mad when we returned to the boat covered in mud. The extra tours they sell were expensive and ok, but the guide on the Vienna tour left 2 of our group behind so they had to find their way back. The maps provided were ok, but somewhat confusing, and the briefing by the guide was rushed and not helpful. It's a German boat with German food and lots of retired Germans. There is nothing wrong with that, but many of them did not go on the rides described but just used the trip as a cheap river trip with some side rides.
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★★★★★ Debra Miller September 27, 2023A Bit Disappointing
· Danube Bike Path 7 Nights (Classic)
Cycling along a paved path along the Danube was relaxing for our group of four. Day three was truly beautiful with cobblestone roads and colorful houses in the villages. Wish we had gone earlier in the year as many restaurants and shops were closed for the season.
- What was the date of your tour?
- September 2023
- How many tours have you completed?
- 4
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany
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★★★★★ John Zimmerman 7 months ago
Washout
· Danube Bike Path 7 Nights (Classic)
So I picked the worst possible week to do this, the trip was canceled by the tour company after 2 days because of flooding. I'm still waiting to hear from them. The bike was very nice, it had fenders, which came in handy in the steady rain I biked in the 2 days I was on the tour. The path was well marked, almost all that I was on was paved. One downside was because of the rain, the restaurants along the trail were closed, so when I most needed a hot drink, none were to be found. I couldn't use the turn by turn app because of the rain, but the trail guide book was very nice, and the directions were easy to follow. Conclusion, September is not a good month to do this, it was around 50 degrees the entire time I was on the cycle path. I want to attempt this again, there is a 99 percent chance that the weather will be better.
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- this was the first one
- Difficulty (actual vs. expected)?
- Much easier
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens, Families with young kids
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany
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★★★★★ Richard Severson 7 months ago
Very dissatisfied
· Danube Bike Path 8 Nights (Upscale Lodging)
Our trip was shortened due to previous rains which had damaged the trail and sections were closed. We were not informed of this issue until we had been biking for two days. We were unable to ride the final two days as the trail was closed.
We should have been notified of this situation prior to our leaving home. We would have cancelled the trip (we had trip insurance) and rebooked for next year. VERY disappointed in the way this information was withheld from us. It is a clear case of the bike touring company looking out for themselves and totally disregarding us, the customer.
Also, one member of our party had to cancel due to medical reasons. This information must not have reached the provider as 4 bikes were delivered and all hotels were expecting 4 people. -
★★★★★ Mama May 22, 2016Danube family bike tour???
· Danube Family Tour 7 Nights
This trip did not turn out to be anything like we expected. Although the hotels and the scenery were beautiful the support from The Bike Company was useless. When a child with a temp of 104 needed a hospital they had no suggestions on where to go or how to get there. The maps they provided were useless and the directions given to us on the first night we're completed in about 20 minutes. The bikes were inconsistent some had water bottle holders some not. The day at the spa although nice contain total nudity. American children aren't used to that. The Farm Hotel turned out to be 3 goats. The bike ride into Venice was four miles of City biking. bike trails in Vienna are gorgeous but not particularly child friendly. The Danube bike paths all though lovely contained many areas where the speed limit was 70 kilometers an hour. We had seven and 10 year old children riding.The bike support was not given by the tour company but by another tour company. Support really meant they just transported our luggage. This would have been a beautiful ride for adults and teenagers. Not young children. the maps need to be completely redone.
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★★★★★ Eric September 3, 2019
Lackluster field tour!!
· Vienna to Budapest (Classic)
Hate to be the negative Nelly,but this tour was nowhere near where i'd hoped it to be...It really shouldn't be listed as a Danube River tour,as the only day i saw the river all day,was the last.Several days of riding through corn and sunflower fields on unmarked trails with poor direction. Let me be clear,I chose to follow the map and directions given,as I had no cell phone service in Europe. The last tour I did was Prague to Dresden.Clearly marked trails,with a GPS that wasn't great,but sufficient. Apparently I got my hopes up too high after that one.Spent most of my time checking and double checking Km markers in the guide Vs. Km markers on the bike. Not the relaxing ride I had hoped for.I,along with several other riders,spent some extra time looking for the actual trail. I was watching many people do the same as me...looking for the trail!! Too many unmarked junctions,this trail is really undeveloped in this part of Europe,which was unfortunate-this is what i went for,the ride.A lot of off road time,which would be fine,if I wasn't so busy checking and double checking maps.Really stressful when it should've been relaxing. The positive is the towns were great,the hotels were all very nice,the bike was better than I expected and handled everything-including the off road,and my luggage was always where it was supposed to be.I just so badly wish the ride would've been more relaxing....As i said when i began-the last day of the tour was what I had hoped for the whole length of the tour,relaxing and enjoyable.Unfortunately,it was the only one...
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★★★★★ Thell John 7 months agoCouldn’t do it
· Classic Vienna Bike Tour
Terrible rain and wind. Didn’t cancel 24 hours in advance so had to eat the fee
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
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★★★★★ Melissa Barney June 20, 2023
Biking in Italy in June
· Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
I will not be recommending this trip or your company to anyone. The App was awful: only intermittently in English (otherwise in German) and when I gave 'feedback' I got no response; the App intermittently stopped working and I had to turn my phone off and on to re-boot; the App ATE UP my phone battery (a relativley new iPhone 13 with an otherwise long battery life); any highlights mentioned in the App along a particular day's travel was only a link to something that required internet or phone service (this is ridiculous; this link should have taken me to text within the App just as every other self-guided tour does within their App). The written paper description was poorly done - for some cities the description was how to 'get' into a city and other times the city/town mentioned was only a landmark of progress but this was very confusing. The pedometer on the bike did not work after the first three hours of the 7 day trip. The bikes were way too heavy; surely there is a way to make a durable bike that is at least 2 to 3 kilos lighter. Getting the bike and getting a safety helmet were in different cities!! I would ask for some of my money back if I thought this was possible as I was very disappointed in the trip.
