France Bike Tour Reviews page 18
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★★★★★ Chris118
Lovely, but there were problems
Alsace Wine Country
A friend and I just completed the Alsace trip. We had perfect weather and it was lovely to ride through the vineyards while the grapes were being harvested. Accommodations and dinners ranged from superb (Osthouse) to “meh”. It seemed to us that the quality declined with each successive day.
The tour company rep who met us in Strasbourg was very rushed and did not give us a particularly warm welcome. We only discovered the next morning that the mileage computer on one of our bikes was faulty because an electrical lead had been pulled out. This is the bike he used to “demonstrate” so he should have known that it was faulty. We were never able to fix it because it required too small a screwdriver. This inhibited our route-finding throughout the week since the computer was on the navigator’s bike.
On the flip side, I had a crash (someone ran into me) and I called from the destination hotel and the company rep arranged for someone at the hotel to swap out my bent wheel. I was interested that the company rep didn’t ask if I had sustained any injuries.
The route instructions were sometimes difficult to follow. We were lucky to also have a personal GPS and it helped us know whether we were on track. I think part of the problem is that the North American interpretation of some navigation terms may differ from the the European. I urge the company to consider a separate sheet/map to help people find heir way out of Strasbourg. It is actually simple but not at all obvious.
- What was the date of your tour?
- Sept. 9-13, 2018
- How many tours have you completed?
- 10
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
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BikeTours.com staff reply from Brittany
Chris, thank you very much for your review of the Alsace. I'm sorry to hear of your bike accident but thankful you are okay! I'll reach out to you about your accident, your Category B accommodations, and the directions so we can work with the tour operator to improve services.
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★★★★★ MAC
Pretty Area
Alsace Wine Country
The vendor with whom you contracted has room for improvement. The documentation supplied by was inadequate. Using street names as a frame of reference in the towns we visited was the first issue. Street names are few and far between. It was not unusual to see other "green bags" (the color of the panier and handlebar bags used by this vendor) riding around in various directions looking for the same route as our group.
The two hotel rooms they booked for us in Kayserberg were not air conditioned! That day, the high was in the mid 80's and the route had multiple climbs. Riders need to be able to get their core temperature down for comfortable sleep.
Navigation out of town from the hotel and into the end town hotel was particularly poor. Luckily, We had programmed the addresses of each hotel into our contacts and relied on Siri most afternoons to find our hotel.
- What was the date of your tour?
- July 2023
- How many tours have you completed?
- 30
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- France
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★★★★★ Banershan
Trip with my daughters
Bordeaux by Bike and Boat: Castets-en-Dorthe to Libourne (and reverse)
The trip was fine as the area of Bordeaux is so picturesque, but the rating of the trip was easy to moderate which was not true as we encountered hills every day. Some of the hills were quite difficult. They should re rate it as totally moderate.
- What was the date of your tour?
- Sept 6-13
- How many tours have you completed?
- 11
- Difficulty (actual vs. expected)?
- Somewhat harder
- Who is this tour suitable for?
- Solo travelers
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- France
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★★★★★ Thomas Wall
Enjoyable ride with lots of canal views
Garonne Canal: From Bordeaux to Toulouse
In order to ensure we had dedicated bike paths I think we sacrificed variety. The scenery was beautiful but we saw a lot of the canal. Enjoyed the small towns and our hosts were great! Small hiccup with luggage transfer was a bit aggravating. All-in-all, an enjoyable trip.
- What was the date of your tour?
- September 2022
- How many tours have you completed?
- This was the second
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
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★★★★★ bonnie100
So So Vacation
Bruges to Paris by Bike and Boat (and reverse)
Good bike trip if you like a slow pace. Lots of time wasted at not very interesting sites. Had to "kill" time in order not to get to the barges anchoring site before the barge got there which was usually between 4-6 PM. The barge itself was fair. But some of the scenery in Belgium and France was beautiful making the trip tolerable. Food was average. Bikes were very good.
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★★★★★ Margaret Farran
Not Really What We Expected
Bruges to Paris by Bike and Boat (and reverse)
We are seasoned bicyclists and have taken many bike tours. This tour was disappointing on a few fronts. The course of the tour had to change due to construction on the canal. This would have been fine except the guide, Harm, frequently did not seem to know where he was going. There were a couple of visits to places of interest (mining museum and a short stop at a WWI cemetery) but most times it felt like we were putting in time so as to not arrive hours before the boat arrived at its destination for the night. Our guide never led strolls around a town or provided much history. One evening when I asked if he could show us a pub to have a drink before dinner he said it was not his responsibility. We asked if we could bike on our own (as we have done on many other boat/bike tours in Europe) and were turned down. I pressed on quoting the description for the tour which read: "provide us with maps and all the information you'll need" to do a different distance. At that point Harm back tracked and said he'd provide this info. He never did. I've been biking for over 20 years on tours around the world and I have never had a guide so unhelpful and disengaged.
The food was adequate. Nice dinners but breakfast and lunch were lacking. We needed more sustenance for biking in October. Most tours provide a snack after a day of biking but we could not rely on one each day on this tour. The group bought our own snacks when we could but it was all rather odd. As if this tour had never hosted bikers before.
There was no wi-fi although the description said there would be. We at least had a data package, other people did not. What really gave us all pause was the captain's comments (1) it was too difficult to install wi-fi (I've never found that to be true on a boat) and (2) we really did not need it as we should not be on our phones during a tour. Rather presumptuous I thought. Don't advertise you have wi-fi when you don't.
We had some rain which was to be expected in October. One day it was just too wet to bike. We all stayed on the boat - no wi-fi, cabins too small to lounge in them, and while there was a large library of DVDs the captain announced the monitor did not work, therefore no video watching.
It felt like the boat was tired and the tour and crew either winding down for the season or going out of business.
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★★★★★ Bluenose
Alsace in September
Alsace Wine Country
Great time of year to do this trip as the vineyards are being harvested. The weather is perfect for cycling! Much of the trip is on dedicated cycle paths which reduces the amount of riding in traffic.
We took the dinner package which saved us the hassle of trying to find dinner each night. A couple of the meals were terrific but most were average.- What was the date of your tour?
- September 9, 2018
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- Much easier
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
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★★★★★ pmcmanamon
Tour instructions were outdated, and hard to follow
Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
The cities we visited were great, and so were the hotels. I was warm, so air conditions would have been nice, but not a big deal. The tour instructions consisted of a generic book with instructions, and a generic set of maps. The maps were not that detailed. When the maps disagreed with the instructions the maps were right. The signage along the routes changed since they made the instructions . We were told to look for a large E along European bike paths, but it appears to have been replaced by a circle with 15 inside it, i guess for the # of countries in the EU. The bikes were great. The luggage was always delivered on time. I downloaded a Eurobike app to help with the directions, but it did not work well. In order to update my positions I had to quit the app, and restart it. The Biketours people did suggest a new app, RidewithGPS, that worked much better. Because they did not have cues the pass could not tell me ahead of a turn, but it did tell me if we go off course.
I think the local tour company, Eurobike, needs to update their instructions. I also would appreciate if they made unique instructions for each tour. The instructions start and end at a city center. When we got close I would use google maps to find the hotel directly, rather than going to the city center and then to the hotel. My ideal would be a unique set of instructions for a tour, with small maps above or below each instruction. We have had that with other tours, but different providers. On this tour I could not mount my instructions and maps so I could see both while riding, I picked the instructions. In some cases they recommend stopping at a certain place for lunch, but you cannot see if from the tour route, and there is no map to locate it. -
★★★★★ Christopher Blair
Strasbourg - Mainz
Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
It was okay.
First day, bags were not picked up. Had to call. Delivered after dinner time. Expected some explanation or perhaps an apology. Nothing.
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★★★★★ Michael Beiley
Mediocre bike trip
Nature, Villages & Castles of the Loire River Valley
This is our 6th bike trip in Europe as an older couple and our least favorite. The chateaux (chateaus) were the highlights with beautiful gardens and art work. The beginning town of Blois and last town of Ambroise were charming and the best part of the trip. The biking along the Loire the very first day and last day were the prettiest. Most of the biking was along dedicated bikepaths or very quiet roads. Otherwise, the bicycling though flat farmland, small towns with zero to very limited restaurants, and vineyards without opportunity to for tastings was very uninspiring. The tour operator booked us in a hotel for two nights when the restaurant was closed and the nearest town was 4km through a forest at night if we wanted to eat dinner. They also booked a canoe trip for 2:30 when we passed through it was 11:00 a.m and closed (we asked for a refund but they never replied.) The hotels other than the first and last day were very average. Overall, the 4 chateaux and the two 1/2 days biking along Loire river were the highlights, the rest was mediocre.
- What was the date of your tour?
- Sept-Oct 2023
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- Much easier
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
-
★★★★★ Richard Rogers
Not as I had expected
Provence by Bike and Boat
Not expecting to ride as a group. The riding involved more road riding and realize that a leader was necessary. The riding in Southern France is not as developed as Central Europe.
- Countries included in this tour?
- France
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★★★★★ shea214
too much is too much
Three Lakes Tour: From Geneva to Annecy
This tour is quite lovely, but not at the level we expected. This is our 8th tour so we feel we get them by now. We like the unguided aspect, but they completely outsourced the work of actual directions to a machine. It is not an adequate substitution. The machine added at least 15 miles on the first day and was most frustrating. Please, give us actual directions AND MAPS. A silly little device is certainly helpful but should not be a substitute. And the distance and hills were definitely not Medium. This was proven out the first night by the guy who biked to the hotel (he likes extreme and he thought it was tough).
- What was the date of your tour?
- Sept2016
- How many tours have you completed?
- 8
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- France, Switzerland
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★★★★★ Francisco Averhoff
beautiful countryside
Cycling Paradise of Provence - to and from Avignon
the hotels were very nice (we upgraded) and the bike riding was very doable and the countryside was beautiful. we have done 5 self guided bike tours through biketours.com and have been very satisfied, however for this trip the actual travel agency in France (Walk Inn) was unsatisfactory: 1. they did not meet with us and did not go over the routes; 2.did not meet with us to go over the bike equipment; 3. we had trouble with the GPS system on our phones and they provided no assistance; 4. the written maps/routes did not match the routes on the GPS (once we were able to get it on our phone); 5. the GPS routes that we finally downloaded were often for the trip going in the opposite direction which made the navigation more challenging; 6. Finally, the hotel transfers and bike provider were subcontracted by Walk Inn making coordination difficult and furthermore, Walk Inn did not answer our calls using the phone number provider for emergency contact. Overall because of the in country travel agency , Walk Inn, this trip was only fair and could have been excellent.
- Countries included in this tour?
- France
-
★★★★★ Roger
Last minute change
Lyon Highlights E-Bike Tour
Our tour was changed from 3h to 2h at last minute - we were told to expect a partial refund? My 1st city tour using ebike but it felt 'light' compared to similar city bike experiences in other places. This was in the middle of a heatwave so maybe that affected some logistics. First time a bike tour has not included a bottle of water .. but we did stop at a drinking fountain 😂
- What was the date of your tour?
- June 2026
- How many tours have you completed?
- 5+
- Difficulty (actual vs. expected)?
- Much easier
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- No
-
★★★★★ Emily I
Tour was cancelled morning we supposed to go.
Loire Valley & Chambord E-Bike Tour with Food Tasting from Amboise
Would have appreciated knowing sooner about the cancellation so we could have made other plans. The bike tour was the main reason we came to Amboise.
-
★★★★★ Joaney
Really sorry we took this trip
Alsace Wine Country
While we knew we signed up for a self-guided trip, we had no idea just how little this tour company would provide to us. Starting with bikes that have no water bottles moving quickly onto very poorly written directions and a GPS that was outdated years ago, the trip proved a disappointment each day. Most of the hotels had no a/c (in the middle of the summer) and we had paid for the more upgraded choices. While I must admit that we were guided onto mostly non-traffic bike paths whenever possible, we felt that all we did was ride all day long, with no pointers of what we might be passing of interest. We got lost a fair amount of times, and luckily we had a 23 yr.old, engineering graduate, who helped us decipher where we were vs. the directions. The weather could not have been more beautiful, thankfully, since there was no "back-up" should it turn terrible. We had to have our luggage ready by 9am, there went those leisurely mornings we thought we would have, only to notice that they were never picked up before we finished breakfast at 10am. The bikes were of good quality and thankfully also, we had no flat tires or breakdowns. I know I am spoiled from having taken many bike trips with reputable companies like Backroads and Duvine, etc. This trip was suggested by the friends we traveled with and the woman was smart in getting an e-bike. The rest of us had to walk our bikes up to one of the hotels that was perched on the highest point of the town. Only to finally reach the destination and to be told by the desk manager that if we had intended to eat there, he was sorry they were full for the evening...and that "he constantly tells the bike trip organizers that they should warn their bikers to make arrangements in advance." Clearly we were given no such instructions. We were LUCKY the manager was able to find us a taxi to take us to town for dinner. It was rather surreal. The food in this region was boring and repetitive. How many tart flambees does one want to eat?
- What was the date of your tour?
- July 10-15, 2018
- How many tours have you completed?
- 20+
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
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