E-Bikes Available Tour Reviews  page 160

  • Royal Zealand & Copenhagen
    (1/5) Sam Fleischacker July 16, 2024

    Denmark is great; BikeTours is not

    · Royal Zealand and Copenhagen

    Are you looking for a tour company that will send you bike directions to the wrong hotels, follow that up with a condescending note when you complain rather than apologizing and correcting their mistake, book you in charmless corporate hotels way outside of the towns you're headed for, and delete your GPS tracks before your trip is finished? If so, this is the trip for you! If not, look elsewhere. My wife and I had some wonderful biking on this trip - but that's because of Denmark, which has beautiful and very well-marked bike trails everywhere (running through forests often), not because of BikeTours: indeed, we sometimes needed to correct the GPS tracks we were sent by the Danish markers, or by asking locals for help. Our previous experience on a self-guided bike tour, in France, was magical: with lovely, varied hotels in beautiful places at the end of each day, a well-crafted route accurately represented on the GPS tracks, and good help available by phone if we needed it (to be fair the Copenhagen representative of this local bike company, Sofia, was very friendly and helpful). This was a great disappointment after that. If you're looking for a tour that is geared towards your enjoyment, rather than the bottom line of the tour operator, I'd avoid BikeTours.com.

    What was the date of your tour?
    July 2024
    How many tours have you completed?
    2
    Difficulty (actual vs. expected)?
    Somewhat harder
    Do you recommend this tour?
    No
    Countries included in this tour?
    Denmark
    • The bathroom in one of our hotels (the shower runs via the sink) - not sure how this hotel managed to eke out 3 stars ... (photo by Sam Fleischacker)
    • 1/5 Value
    • 4/5 Bikes + equipment
    • 1/5 Hotels or boat
    • 5/5 Scenery
    • 2/5 Ease of navigation
    • 1/5 Tour documents
    • 3/5 Local tour company services
    • 4/5 Route selection
  • Danube Bike Path
    (1/5) Richard Severson October 9, 2024

    Very dissatisfied

    · Danube Bike Path 8 Nights (Upscale Lodging)

    Our trip was shortened due to previous rains which had damaged the trail and sections were closed. We were not informed of this issue until we had been biking for two days. We were unable to ride the final two days as the trail was closed.
    We should have been notified of this situation prior to our leaving home. We would have cancelled the trip (we had trip insurance) and rebooked for next year. VERY disappointed in the way this information was withheld from us. It is a clear case of the bike touring company looking out for themselves and totally disregarding us, the customer.
    Also, one member of our party had to cancel due to medical reasons. This information must not have reached the provider as 4 bikes were delivered and all hotels were expecting 4 people.

    Countries included in this tour?
    Austria, Germany
  • Danube Family Tour
    (1/5) Mama May 22, 2016

    Danube family bike tour???

    · Danube Family Tour 7 Nights

    This trip did not turn out to be anything like we expected. Although the hotels and the scenery were beautiful the support from The Bike Company was useless. When a child with a temp of 104 needed a hospital they had no suggestions on where to go or how to get there. The maps they provided were useless and the directions given to us on the first night we're completed in about 20 minutes. The bikes were inconsistent some had water bottle holders some not. The day at the spa although nice contain total nudity. American children aren't used to that. The Farm Hotel turned out to be 3 goats. The bike ride into Venice was four miles of City biking. bike trails in Vienna are gorgeous but not particularly child friendly. The Danube bike paths all though lovely contained many areas where the speed limit was 70 kilometers an hour. We had seven and 10 year old children riding.The bike support was not given by the tour company but by another tour company. Support really meant they just transported our luggage. This would have been a beautiful ride for adults and teenagers. Not young children. the maps need to be completely redone.

    How many tours have you completed?
    8
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    Families with teens
    Do you recommend this tour?
    No
    Countries included in this tour?
    Austria, Germany
    • 1/5 Value
    • 3/5 Included meals
    • 2/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 5/5 Scenery
    • 1/5 Ease of navigation
    • 3/5 Tour documents
    • 1/5 Local tour company services
    • 2/5 Route selection