Primarily Bike Paths Tour Reviews page 59
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★★★★★ Cathy Hendrie
Innsbruck to Lake Garda
Innsbruck to Lake Garda Across the Southern Slopes of the Alps
There should be a company representative present when the bikes are delivered
Our 10 person group was divided between 2 hotels …..this should never happen…we travel as a group for a reason….to enjoy our time together…also the notification sent was inadequate
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★★★★★ Anne Temple
Beautiful but given bike with defective wheel and inadequate spares/pump
Innsbruck to Salzburg: Through the Alps Along River Cycle Trails
The ride is beautiful, hotels very comfortable with pleasant employees and great breakfast. Our rating would be higher except for our experience with one bike and the repair kit provided by the operator in Innsbruck. Also, if you are not familiar with Garmin, be sure you have a good alternative.
We had two flats in the same place on the inner seam of the back tire. We understand that tire changes were our responsibility and were prepared to handle them. We were provided with only one spare, no co2 cartridge because the operator was out of the attachment needed to use them, and a small inefficient pump. The advice given to us if we were to get a flat was to change the tire, pump it up as best we could with the inefficient pump and then go to a service station where we could then fill the tire up to its required PSI. This is a rural route with few service stations and much time was wasted.
The morning after the first flat we spent a couple of hours locating a bike shop that was open (tried 3) that had the right size spares. In addition we purchased a better pump which we were very glad to have with the second flat. That second flat occurred on the ride to Lofer. A biker who helped us noted that we didn’t have enough tread (profile) on the tires and we were lucky we hadn’t had rain.
Helmut was unable to provide a different bike for the last leg into Salzburg. Rather than spending the time finding a new back tire to buy and thus getting a much later start that we were comfortable with, we elected to take transport to Salzburg.
A special thanks to Helmut for his responsiveness and assistance.
- What was the date of your tour?
- September 2024
- Countries included in this tour?
- Austria
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★★★★★ pmr52
Lake Constance Bicycle Path (Upscale Lodging)
- What was the date of your tour?
- 24 june - 1 july
- How many tours have you completed?
- 7
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Mychelle
Do Your Research
Lake Constance Bicycle Path (Upscale Lodging)
My husband and I did the Lake Constance Self Guided bike tour. When we arrived at our hotel we dropped off our bags and we took a taxi to the bike company to pick up our bikes (per our instructions). We were greeted by a man that spoke only German. The maps and instruction he gave us were not clear (some of them were in German as well). The monitor on the bike was not in English (he got a translator over the phone to help him change it). I had upload the suggested Bike app on my phone ahead of time with the trail map but it would not work once we arrived. The first 24 hours of our trip did not go smooth (prior to our ride). I ended up going to the Visitor's Center in town and found someone that spoke English to walk me through the route. I got a much better trail map from them as well. Once we got through the hump of what we felt was very poor planning on the part of this company everything else went well. The hotels were wonderful, the bike trail was breathtaking, the weather was mostly sunny (a little rain) and the trail is well marked. I emailed this company during our trip to let them know about our problems and they were little help.
- What was the date of your tour?
- June 2019
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with young kids, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany, Switzerland
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BikeTours.com staff reply from Chloe
Thanks, Mychelle, for your review and for taking the time to chat with us directly. We appreciate your details about the communication, language, app, and instructions. We understand this made your first 24 hours less than ideal. We will work with the tour operator to improve the experience for future clients as well as consider how we may better prepare clients for their tour. Thanks again for your feedback, we're overjoyed to know the hotels were wonderful, the path was well-marked, and the trails were breathtaking.
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★★★★★ William McGill II
Lake Constance Up Scale Lodging- +’s and -‘s
Lake Constance Bicycle Path (Upscale Lodging)
We enjoyed the scenery, weather, bikes and the people we met on the trail. The local bike company provided maps and directions were lacking organization, accuracy and specific detail for our trip. As an example they did not include directions to the route from the starting hotel nor to the ending hotel. One of the “upscale”hotels was far from the lake in an area with undeveloped, unkempt grass like a vacant lot. Only after painful and time consuming negotiation did the local bike company agree to deliver the bikes to our starting hotel. We previously took a Danube and Mosel upscale lodging bike tours and received great customer service from the local bike companies. I recommend that until the local company selling this tour significantly improves its customer service Bike Tours stop selling this tour.
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Canada
A bit of a disappointment
Lake Constance Bicycle Path
We booked the high end tour and in general were very pleased. Most of the hotels were lovely and located conveniently to the bike path. One exception was the Marina hotel we were sent to. We passed by beautiful villages but instead of staying in these lovely locations, we were sent to a marina where there no amenities nearby. We explored through the nearby campsite and located a restaurant much more reasonably priced than the marina hotel restaurant. When we had asked at the hotel about nearby restaurants, the hotel said there were no others nearby. It was also very noisy as they were working on the boats. Also we were disappointed with how little you actually got to bike along the lake. Being as this is a huge vacation area most of the lakefront had homes on them. So we were sharing the road much more than expected with often little or no views of the lake.
The bike tour company was great and the bikes were of a good quality (though with the bumpy terrain shocks would have been appreciated).A lovely touch was the beautiful room at the Hotel Halm in Constance where there was a bottle of wine waiting and a lovely corner room.
- How many tours have you completed?
- Three
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany, Switzerland
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BikeTours.com staff reply from Lindsay Nash
Hi Kim! Thanks for your review, and we're glad to hear you were very pleased over all. We certainly appreciate your repeat business. We're sorry to hear about your disappointment with the route and the overnight locations, and we've passed along your feedback to the tour operator. This is one of our most popular tours so hotel availability can dictate those overnight locations. We're glad to hear about the bottle of wine, though. That can certainly help the experience!
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★★★★★ Ginny50
A Challenging and Rainy Ride
Lake Constance Bicycle Path
This was a good tour and we enjoyed the adventure, but I can honestly say I would not recommend it to a beginner. Many of the reviews said this was a good ride for beginners. My husband and I started riding 2 years ago so we are slow but steady riders. We rode the Danube path (Passau to Vienna) last year with no problems so this one sounded like a good tour for us.
We booked this ride based on the level 2 status and the few reviews we saw. In my opinion it is more of a level 3-4. The gently rolling hills were very steep on the first 2 days. It would have been easier with an e-bike but for beginners it was almost impossible with a regular bike. Most of the time the paths were paved but several sections were packed “gravel.” These paths were well maintained and easy, but often a bumpy ride. The biggest problem was these paths were not much more than 2 feet wide so if you are a slow rider you tend to collect 30 faster bikers behind you with no way to pass.
The Lake Constance cycle route is one of the most popular bicycle routes in Europe.
This just about sums it up - the most popular path in Europe. It was over-crowed almost to the point of being dangerous in many sections. We wondered about the high level of bike traffic during the month of May, until we were enlightened that we were enjoying “Pentecost Holidays” with the throngs of locals.
The bikes provided by the company were wonderful. I highly recommend this tour company/bike shop and crew. My husband was not happy with his first bike and they quickly swapped it out with no question.
When we received our tour documents we noticed one day stated that the ride was 35miles/55km. Most of those miles were on a shared road with cars - Not a dedicated bike path. Cars whizzing past you on a busy road is not fun for us. That day our bikes took a train ride! FYI - When I asked one of the tour guides if many people ditched this ride mid-way he did say that quite a few riders just gave up. I can see why!
Each hotel was fabulous. The rooms were lovely and the food excellent.
We really did enjoy this trip and we pushed ourselves more than we ever thought we could. We had 2 good days of seeing the lake and views, but missed seeing the beautiful scenery because of the incessant rain and many detours. Better rain gear will be on our wish list before we ride again. It was a challenge that we were proud to complete.- What was the date of your tour?
- May, 2016
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- Much harder
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Horned Frog
Fun time... but
Lake Constance Bicycle Path
I enjoyed the tour a great deal, but the route instructions were sketchy at best, and the bike weighed only slightly less than a Sherman tank.... which would not have been much of a problem except that the route had more hills than expected. The hotels selected were all very nice.
- What was the date of your tour?
- 21 May
- How many tours have you completed?
- 4
- Difficulty (actual vs. expected)?
- Somewhat harder
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Switzerland
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BikeTours.com staff reply from Chloe
We appreciate the feedback on this tour. We agree... the bikes on tour are often heavier than the ones you may use at home, and the first few days of this tour are moderately hilly. We will pass your notes regarding the route instructions on to the tour operator. Overall, we're glad you had fun and enjoyed the hotels!
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★★★★★ joe eberly
Nice Ride
Lake Constance Bicycle Path
This is a very easy ride with mostly flat land around a beautiful lake. We had e-bikes which made it very easy. Hotels all very nice, but no AC for hot weather. June can be risky with the weather. We had two days of five with steady rain. This is our 3rd trip with Bikes.com and was my lest favorite. We never met our local tour operator, even when we picked up our bikes. There was substantial flooding due to heavy rains and some road construction that we didn't know about until we came to it. It was at that time we had to figure an alternate route. A little heads up would have save a lot confusion, especially during our rainy days. On previous trips, the tour operator spent time going over the route with areas we needed to pay attention to. The fact that none of us spoke German didn't help in trying to understand road signs. The route is well marked but makings change from country to country, so pay attention.
- What was the date of your tour?
- Mid-June 2024
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Mycycle50
Very beautiful but more difficult than advertised.
Prague-Vienna-Bratislava-Budapest
Our outfitter provided lots of info- maps, gps routes and suggested sites to visit. Some very rough roads, some steep hills.
- What was the date of your tour?
- May 22 to June 15
- How many tours have you completed?
- 9
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Czech Republic, Hungary, Slovakia
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BikeTours.com staff reply from Chloe
Thanks kindly for your review. We're glad to hear that the operator provided material aplenty to guide you on your trip. We appreciate you letting us know that you experienced some rough roads and steep hills. That's wonderful information for future clients considering this tour to be aware of.
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★★★★★ Mario Ceccanese
Cycling adventure
Prague-Vienna-Bratislava-Budapest
Navigation tools given(Garmin + maps) were very unreliable, especially entering and leaving cities - have had tours where line by line navigation instructions were provided as well as appropriate scale maps. Our group of 6 had 3 Garmins which were rarely in agreement - we then tried to follow whatever route on which 2 Garmins agreed. Czech Republic off road trails were very rough for the bikes provided - mountain bikes would have been more appropriate or better routes. We realize that due to unforeseen circumstances due to flooding on the Danube that route changes were necessary, but new routes were poorly described, and Garmins were now of no use- we resorted to Google Maps for navigation which occasionally placed us on roads which were too busy. Safety should be a prime concern, but navigation issues made this trip much more difficult and risky than originally described.
- What was the date of your tour?
- Sept 2024
- How many tours have you completed?
- 10
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Czech Republic, Hungary, Slovakia
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★★★★★ Chloek1234
Interesting tour for the well-traveled individual
Prague to Vienna via Cesky Krumlov
I went on this tour as a BikeTours.com staff member. I think that this tour has some wonderful highlights - Prague, Cesky Krumlov, but also is a bit monotonous. I enjoy riding in more varied scenery that this tour offered. However, the bike path network within the country is extensive (and I was impressed). The accommodations and food were basic to nice. The Czech people were very kind and down-to-earth. Our guide, Jitka, was always helpful and informative. This tour is consistently hilly and is a true level 3 in that sense. I would recommend this tour to a intermediate level cyclist, who is well traveled and wants to experience the less traveled side of Europe.
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Czech Republic
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★★★★★ The dozer
Challenging to peddle to fairy tale cities.
Prague to Vienna via Cesky Krumlov
The route was challenging, navigation difficults, but beautiful UNESCO sites each night. We were just dropped off with the wrong bikes, a Garmin we could not use, and one sheet of paper with directions and overview of route. If it had not been for 5 Irish ladies on the same route we would have really struggled. They had a Garmin that worked and with intense map study did not get lost as often as we did. VERY few people spoke English. Our pick up person was very rude to the Irish ladies.
- What was the date of your tour?
- August 2015
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- Much harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Czech Republic
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BikeTours.com staff reply from Lindsay Nash
Hi! Thanks so much for sharing your experience. We're glad to hear you had a good trip overall. Aren't the UNESCO sites just fascinating?
We're sorry to hear of your trouble with the bikes and Garmin along the route. We'll share this feedback with the local operator and work to improve this service!
Thank you again for sharing your experience and helping us to spread the joy of bicycle tourism.
Kind regards,
Lindsay
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★★★★★ Bryan
Austria Bike Trip
Danube Bike Path 8 Nights (Upscale Lodging)
This was the second bike tour that we have completed; and compared to the first tour, this one felt like the local tour operator was more of a logistics company. The route was spectacular, I feel like we could have maximised the experience if we had more information, particularly when it comes to different options along the route. On several occasions we either ran out of time to see things later in the day, or arrived at the hotel around lunch time because we didn't know where we should be budgeting our time. During our Portugal trip, our local contact, Nuno, was incredible, speaking with us several times a day to ensure that we were getting the most out of the experience - this time we were flying blind on our own.
- What was the date of your tour?
- 25 Sept - 5 Oct
- How many tours have you completed?
- 1 other
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany
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★★★★★ Ricardo Hein
Nice biking vacation
Danube Cycle Path Passau – Budapest
The Danube is beautiful and the Austrian portion is beautiful. After Vienna it turns flat and less developed. The opportunity to share with people is limited by the places to stay, I didn't like to stay away from the towns in isolated guest houses, when guest homes were available in small towns.
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★★★★★ Scott Jacobson
Swiss crown bike tour
Danube Capitals Bike & Boat Tour
Due to captain error, and running the boat onto a sandbar, we weren’t able to see the Iron Gates. Very upsetting since that was the main purpose of paying for this trip. Due to captain error, didn’t dock in Passau, long bus ride to train station. Amwater ways went to Iron Gates same day we were supposed to. Next time, I will go with that boat tour.
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★★★★★ May
First family cycling trip completed!
Danube Bike Path 8 Nights (Upscale Lodging)
Overall a satisfactory trip! The GPS is very useful for navigation. The hotels are great! Just on first day, we find that 2 of the 4 bikes are not fit. We have enter our age and height and has not been told specifically what kinds of bikes will be assigned. I found that they just give standard bikes for adult female and male disregard our height and age (Asians in average are shorter than Westerners.) The person, Robert, arrived for “bike fitting” was not helpful at all. He suggested my daughter to cycle 30km to their bike shop to change bike. When we asked him to call customer service, he said he didn’t have Wi-Fi. So, Eurobike send a staff without communication methods to help customers’ solve problems? Finally, Robert had to use my phone to call the CS number. And in the phone, he said we are “bla, bla, bla.” Is it the customers cannot voice their requests, even the bikes are not fit and customers have to take the risk of getting hurt or accident? and seems to Robert, customers’ requests are “bla, bla, bla..” And customers need to take the riding risk to go 30km to change bike? Later he mentioned it may need to charge EUR 50 per bike change if need to switch bikes in Passau. I have emailed biketour and I am grateful that next day the 2 bikes were changed without additional charges. In second day, Simon is much more helpful. Simon helps us do the testing & it works. Simon is v polite and helpful. Passau is the starting point of Danube cycle path. I feel strange that the outsource company does not have a bike rental centre there. This is our first family cycling trip and it did create stresses at the beginning. The outsource company probably need to have better communication with biketour.
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★★★★★ Shirley Santucci
Disappointed
Danube Bike Path 8 Nights (Upscale Lodging)
Total lack of communication in not informing us that our biking would end 2 days early, which meant missing out biking through the Wachau valley . When I contacted Bike Tours that my husband was ill and could not make the trip. I should have been informed then that there were changes to the scheduled tour. The welcome meeting & bike fitting was a joke. There was absolutely no value in that 15 minute meeting. I had to adjust the handle bars myself and struggle through removing the battery for charging at the 1st two hotels that did not offer charging in the bike storage area. The electric bike itself was very good quality and comfortable to ride. The printed trip itinerary was easy to follow but did not offer much in the way of "do not miss" highlights along the way. In my opinion, only three of the hotels were worth the upscale category. I would not recommend this bike tour for anyone that has experienced quality bike tours previously.
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★★★★★ diane g
Salzburg to Salzburg has fantastic scenery but directions provided are unbelievably poorly developed
Tauern Bike Path (Salzburg-Salzburg)
Salzburg to Salzburg over 6 days is higher than a level 2. The terrain is hilly. I do not recommend this self guided tour because the german-speaking outfits they contract with provide totally inadequate self-guiding instructions. They do not know what a cue sheet is. They do not provide any directions as to north, south, east, west; they do not provide any street names. AND, the directions in English are very obviously translated very poorly from the German. In addition, there is no way to find your hotel once off the bike path. You have to depend upon good route finding skills for this hotel finding as well as the entire trip. We had this same experience with bike tours.com 7 years ago and thought they might have gotten better at directions. We gave bike tours feedback at that time, and our friends gave feedback on their german-speaking directions on their self-guided tour, and nothing changed. Hence I am writing this review without making a customer complaint becaue I do not believe bike tours will fix this problem. AND, THIS TOUR REQUIRES ONE TO CONSULT 3 SETS OF INSTRUCTIONS THROUGHOUT THE TRIP. 2 sets of friends had exactly the same experience. 2 stars are for getting our luggage to each hotel before we arrived; and the hotels were gracious and accommodating.
- What was the date of your tour?
- September 2016
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria
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BikeTours.com staff reply from Jim Johnson
This is a tour with one of our most popular operators—we send hundreds of clients with them each year—and they get routinely positive reviews. The Tauern Bike Path is also one of our more popular and long-standing tours.However, this is a new routing of a long-standing tour (that had also received good reviews), and it’s obvious they cut some corners on the directions and tour materials. We apologize for this.
I’ve actually ridden the Tauern Bike Path three times since its opening about 20 years ago. In fact, my first tour on it was before I started BikeTours.com, and it was part of my inspiration for starting the company. So it saddens me when anyone has a negative experience on it.
We also apologize for the level of difficulty, which should have been a level 3. In its previous form (the tour actually went mostly in the opposite direction), the tour was a level 2.
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★★★★★ Ron S
Classic
Vienna to Budapest (Classic)
Nice hotels. Great company rep. (Joseph ) Lousy route. Too many dirt trails including one which may have been a garbage dump.l Less than twenty five percent of the route was along the Danube. The signage was not good. I have run four trips thru Bike Tours but this one is not a winner. All the others were great. One participant who had a patellar injury rented an electric assist bike but the battery pack did not hold charge very long. We had additional niggling bike problems.
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