Austria Bike Tour Reviews (page 42)
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★★★★★ Melissa Barney June 20, 2023Biking in Italy in June
· Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
I will not be recommending this trip or your company to anyone. The App was awful: only intermittently in English (otherwise in German) and when I gave 'feedback' I got no response; the App intermittently stopped working and I had to turn my phone off and on to re-boot; the App ATE UP my phone battery (a relativley new iPhone 13 with an otherwise long battery life); any highlights mentioned in the App along a particular day's travel was only a link to something that required internet or phone service (this is ridiculous; this link should have taken me to text within the App just as every other self-guided tour does within their App). The written paper description was poorly done - for some cities the description was how to 'get' into a city and other times the city/town mentioned was only a landmark of progress but this was very confusing. The pedometer on the bike did not work after the first three hours of the 7 day trip. The bikes were way too heavy; surely there is a way to make a durable bike that is at least 2 to 3 kilos lighter. Getting the bike and getting a safety helmet were in different cities!! I would ask for some of my money back if I thought this was possible as I was very disappointed in the trip.
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★★★★★ Heather Batchelor June 7, 2024
Hail, lightning and rain
· Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
Didn’t get to do the trip because of terrible weather and the idea of sitting in a hotel room until 6pm without any luggage.
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★★★★★ Thell John 11 months agoCouldn’t do it
· Classic Vienna Bike Tour
Terrible rain and wind. Didn’t cancel 24 hours in advance so had to eat the fee
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
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★★★★★ Kenneth Moffat September 25, 2023The scenery was great the bike company very poor
· Innsbruck to Lake Garda Across the Southern Slopes of the Alps
The bikes should be delivered to the hotel we are assigned to.
No one reviewed the tour nor did we get a bike fitting.
The group should all stay in the same hotel. We do not want separate hotels.
There was more than one occasion when the hotel did not have all of us booked in the hotel.
The bike tools were not adequate to fix some of the bike issues we had.
None of us would use this company again.
I should mention the liaison person Penelope was very nice. -
★★★★★ Richard Severson 11 months agoVery dissatisfied
· Danube Bike Path 8 Nights (Upscale Lodging)
Our trip was shortened due to previous rains which had damaged the trail and sections were closed. We were not informed of this issue until we had been biking for two days. We were unable to ride the final two days as the trail was closed.
We should have been notified of this situation prior to our leaving home. We would have cancelled the trip (we had trip insurance) and rebooked for next year. VERY disappointed in the way this information was withheld from us. It is a clear case of the bike touring company looking out for themselves and totally disregarding us, the customer.
Also, one member of our party had to cancel due to medical reasons. This information must not have reached the provider as 4 bikes were delivered and all hotels were expecting 4 people. -
★★★★★ Mama May 22, 2016Danube family bike tour???
· Danube Family Tour 7 Nights
This trip did not turn out to be anything like we expected. Although the hotels and the scenery were beautiful the support from The Bike Company was useless. When a child with a temp of 104 needed a hospital they had no suggestions on where to go or how to get there. The maps they provided were useless and the directions given to us on the first night we're completed in about 20 minutes. The bikes were inconsistent some had water bottle holders some not. The day at the spa although nice contain total nudity. American children aren't used to that. The Farm Hotel turned out to be 3 goats. The bike ride into Venice was four miles of City biking. bike trails in Vienna are gorgeous but not particularly child friendly. The Danube bike paths all though lovely contained many areas where the speed limit was 70 kilometers an hour. We had seven and 10 year old children riding.The bike support was not given by the tour company but by another tour company. Support really meant they just transported our luggage. This would have been a beautiful ride for adults and teenagers. Not young children. the maps need to be completely redone.