Unexpected fees (City Tax) should be included in the total trip price or a note indicating that other fees will be required at each hotel location. None of the participants expected this tax.
I have been on other European tours and did not have this experience since the tour company included extra fees in the total trip price.
Fortunately Paolo decided to collect euros from each of us for the week so he took care of paying this tax after he saw how unhappy we were.
Paolo collected enough Euros from us also to pay for lunches (except our own drinks) which was a great idea so at lunch time we all ate in a park or at a restaurant and the food had been pre-ordered which was very nice. His food selection was very good in my opinion.
Paolo was an excellent guide in my opinion. His pace was good and he was knowledgable about the area we traveled.
Information about the tour (which was supposed to be issued 2 weeks before tour) did not arrive then and most of the participants had already left for Europe by the time it did.
On other bike tours, a complimentary gift was sent in the mail and the participant did not have to pay POSTAGE!
Also, on other tours, a complimentary dinner at the beginning and end of the tour was included. I would have thought the night of our group meeting, complimentary food could have been provided with the wine!
Also, I was NOT included on his list of participants nor was there a bike for me!
A Beatrice Bosche was listed in both areas. BeaBosche is an e-mail address for Beatrice Headland who was originally scheduled to be on the trip and room with Helen Walsh. Ms. Headland had to cancel (in late January 2023) and did receive some of her money back and Miriam acknowledge that I was rooming with Helen Walsh and I paid my money.
I was not happy that this error occurred, particularly since my information for the bike was much different than Beatrice Headland (Beatrice Bosche). How did this huge error occur??? Very poor way to start the tour!
The location of the bikes was not a good place to learn to ride an E-Bike. There was not enough room to make turns and practice using the bike since I had never used an e-bike. Also, the route out of town was too congested and made me uncomfortable on the bike. Perhaps you could have a practice area located somewhere else with a better route out of town.
The e-bikes are heavy and when one is not used to riding one, it takes some practice to get used to them with better instruction on the best way to use them. Ease of Navigation would have been better with the above suggestions.
Were the bikes recently serviced?
This tour is not for the first time cyclist due to the traffic, and small streets. This is the reason I indicated that the riding was more difficult than I expected. SHOW MORE
I would have preferred to have more stops with the support vehicle for snack/water/a public WC, rather than stopping in a town and having to purchase something to eat or drink in a cafe to use the WC which takes a lot of time. It would have been nice to arrive at our destinations earlier to be able to enjoy the towns. SHOW LESS