The tour operator provided very responsive and friendly service throughout this trip. The hotels were excellent, being mostly four-star (although we're usually happy with two or three.) We particularly liked the staff at the Hotel Apolo in Vila Real de Santo António. As the description says, this is one of the few places you can cycle warm, sunny weather in Europe in late November! We would caution prospective riders to do their research, though. If, like we, you imagine the Algarve as quaint and quiet - as it may have been in the past - you may be surprised at how built up it has become. We were rarely out of sight of high-rise hotels or flashy marinas. The "fishing villages with Moorish architecture, cobbled lanes, Roman ruins, beaches, lagoons, and inlets" all exist - but there's a lot of development in between, and growing. And this also means traffic and more challenging cycling. When we see a "2" rating, we usually expect we could invite capable non-cyclists, but in this case, the preponderance of busy, sometimes narrow roads, and complex traffic circles made us glad we didn't have newbies with us. So, do your homework - but if you know what to expect, this is a well-run operation with nice bikes and a super GPS route-finder.