Alsace Bike Tour Reviews page 3
- Argentina
- Australia
- Austria
- Belgium
- Bosnia and H…
- Brazil
- Bulgaria
- Croatia
- Czech Republic
- Denmark
- England
- Estonia
- France
- Germany
- Greece
- Holland
- Hungary
- Ireland
- Italy
- Jamaica
- Luxembourg
- Malta
- Mexico
- Montenegro
- Morocco
- New Zealand
- Norway
- Poland
- Portugal
- Romania
- Scotland
- Serbia
- Singapore
- Slovakia
- Slovenia
- Spain
- Sweden
- Switzerland
- Thailand
- Turkey
- United States
- Vietnam
- ★★★★★ Chris118
Lovely, but there were problems
Alsace Wine Country
A friend and I just completed the Alsace trip. We had perfect weather and it was lovely to ride through the vineyards while the grapes were being harvested. Accommodations and dinners ranged from superb (Osthouse) to “meh”. It seemed to us that the quality declined with each successive day.
The tour company rep who met us in Strasbourg was very rushed and did not give us a particularly warm welcome. We only discovered the next morning that the mileage computer on one of our bikes was faulty because an electrical lead had been pulled out. This is the bike he used to “demonstrate” so he should have known that it was faulty. We were never able to fix it because it required too small a screwdriver. This inhibited our route-finding throughout the week since the computer was on the navigator’s bike.
On the flip side, I had a crash (someone ran into me) and I called from the destination hotel and the company rep arranged for someone at the hotel to swap out my bent wheel. I was interested that the company rep didn’t ask if I had sustained any injuries.
The route instructions were sometimes difficult to follow. We were lucky to also have a personal GPS and it helped us know whether we were on track. I think part of the problem is that the North American interpretation of some navigation terms may differ from the the European. I urge the company to consider a separate sheet/map to help people find heir way out of Strasbourg. It is actually simple but not at all obvious.
- What was the date of your tour?
- Sept. 9-13, 2018
- How many tours have you completed?
- 10
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
- ★★★★★ Christopher Blair
Strasbourg - Mainz
Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
It was okay.
First day, bags were not picked up. Had to call. Delivered after dinner time. Expected some explanation or perhaps an apology. Nothing.
- ★★★★★ pmcmanamon
Tour instructions were outdated, and hard to follow
Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
The cities we visited were great, and so were the hotels. I was warm, so air conditions would have been nice, but not a big deal. The tour instructions consisted of a generic book with instructions, and a generic set of maps. The maps were not that detailed. When the maps disagreed with the instructions the maps were right. The signage along the routes changed since they made the instructions . We were told to look for a large E along European bike paths, but it appears to have been replaced by a circle with 15 inside it, i guess for the # of countries in the EU. The bikes were great. The luggage was always delivered on time. I downloaded a Eurobike app to help with the directions, but it did not work well. In order to update my positions I had to quit the app, and restart it. The Biketours people did suggest a new app, RidewithGPS, that worked much better. Because they did not have cues the pass could not tell me ahead of a turn, but it did tell me if we go off course.
I think the local tour company, Eurobike, needs to update their instructions. I also would appreciate if they made unique instructions for each tour. The instructions start and end at a city center. When we got close I would use google maps to find the hotel directly, rather than going to the city center and then to the hotel. My ideal would be a unique set of instructions for a tour, with small maps above or below each instruction. We have had that with other tours, but different providers. On this tour I could not mount my instructions and maps so I could see both while riding, I picked the instructions. In some cases they recommend stopping at a certain place for lunch, but you cannot see if from the tour route, and there is no map to locate it. - ★★★★★ Bluenose
Alsace in September
Alsace Wine Country
Great time of year to do this trip as the vineyards are being harvested. The weather is perfect for cycling! Much of the trip is on dedicated cycle paths which reduces the amount of riding in traffic.
We took the dinner package which saved us the hassle of trying to find dinner each night. A couple of the meals were terrific but most were average.- What was the date of your tour?
- September 9, 2018
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- Much easier
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
- ★★★★★ Joaney
Really sorry we took this trip
Alsace Wine Country
While we knew we signed up for a self-guided trip, we had no idea just how little this tour company would provide to us. Starting with bikes that have no water bottles moving quickly onto very poorly written directions and a GPS that was outdated years ago, the trip proved a disappointment each day. Most of the hotels had no a/c (in the middle of the summer) and we had paid for the more upgraded choices. While I must admit that we were guided onto mostly non-traffic bike paths whenever possible, we felt that all we did was ride all day long, with no pointers of what we might be passing of interest. We got lost a fair amount of times, and luckily we had a 23 yr.old, engineering graduate, who helped us decipher where we were vs. the directions. The weather could not have been more beautiful, thankfully, since there was no "back-up" should it turn terrible. We had to have our luggage ready by 9am, there went those leisurely mornings we thought we would have, only to notice that they were never picked up before we finished breakfast at 10am. The bikes were of good quality and thankfully also, we had no flat tires or breakdowns. I know I am spoiled from having taken many bike trips with reputable companies like Backroads and Duvine, etc. This trip was suggested by the friends we traveled with and the woman was smart in getting an e-bike. The rest of us had to walk our bikes up to one of the hotels that was perched on the highest point of the town. Only to finally reach the destination and to be told by the desk manager that if we had intended to eat there, he was sorry they were full for the evening...and that "he constantly tells the bike trip organizers that they should warn their bikers to make arrangements in advance." Clearly we were given no such instructions. We were LUCKY the manager was able to find us a taxi to take us to town for dinner. It was rather surreal. The food in this region was boring and repetitive. How many tart flambees does one want to eat?
- What was the date of your tour?
- July 10-15, 2018
- How many tours have you completed?
- 20+
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- France