Alsace Bike Tour Reviews
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★★★★★ Joaney September 9, 2018Really sorry we took this trip
· Alsace Wine Country
While we knew we signed up for a self-guided trip, we had no idea just how little this tour company would provide to us. Starting with bikes that have no water bottles moving quickly onto very poorly written directions and a GPS that was outdated years ago, the trip proved a disappointment each day. Most of the hotels had no a/c (in the middle of the summer) and we had paid for the more upgraded choices. While I must admit that we were guided onto mostly non-traffic bike paths whenever possible, we felt that all we did was ride all day long, with no pointers of what we might be passing of interest. We got lost a fair amount of times, and luckily we had a 23 yr.old, engineering graduate, who helped us decipher where we were vs. the directions. The weather could not have been more beautiful, thankfully, since there was no "back-up" should it turn terrible. We had to have our luggage ready by 9am, there went those leisurely mornings we thought we would have, only to notice that they were never picked up before we finished breakfast at 10am. The bikes were of good quality and thankfully also, we had no flat tires or breakdowns. I know I am spoiled from having taken many bike trips with reputable companies like Backroads and Duvine, etc. This trip was suggested by the friends we traveled with and the woman was smart in getting an e-bike. The rest of us had to walk our bikes up to one of the hotels that was perched on the highest point of the town. Only to finally reach the destination and to be told by the desk manager that if we had intended to eat there, he was sorry they were full for the evening...and that "he constantly tells the bike trip organizers that they should warn their bikers to make arrangements in advance." Clearly we were given no such instructions. We were LUCKY the manager was able to find us a taxi to take us to town for dinner. It was rather surreal. The food in this region was boring and repetitive. How many tart flambees does one want to eat?
- What was the date of your tour?
- July 10-15, 2018
- How many tours have you completed?
- 20+
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
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★★★★★ Bluenose October 1, 2018
Alsace in September
· Alsace Wine Country
Great time of year to do this trip as the vineyards are being harvested. The weather is perfect for cycling! Much of the trip is on dedicated cycle paths which reduces the amount of riding in traffic.
We took the dinner package which saved us the hassle of trying to find dinner each night. A couple of the meals were terrific but most were average.- What was the date of your tour?
- September 9, 2018
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- Much easier
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
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★★★★★ Christopher Blair September 17, 2022Strasbourg - Mainz
· Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
It was okay.
First day, bags were not picked up. Had to call. Delivered after dinner time. Expected some explanation or perhaps an apology. Nothing. -
★★★★★ pmcmanamon September 21, 2018
Tour instructions were outdated, and hard to follow
· Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
The cities we visited were great, and so were the hotels. I was warm, so air conditions would have been nice, but not a big deal. The tour instructions consisted of a generic book with instructions, and a generic set of maps. The maps were not that detailed. When the maps disagreed with the instructions the maps were right. The signage along the routes changed since they made the instructions . We were told to look for a large E along European bike paths, but it appears to have been replaced by a circle with 15 inside it, i guess for the # of countries in the EU. The bikes were great. The luggage was always delivered on time. I downloaded a Eurobike app to help with the directions, but it did not work well. In order to update my positions I had to quit the app, and restart it. The Biketours people did suggest a new app, RidewithGPS, that worked much better. Because they did not have cues the pass could not tell me ahead of a turn, but it did tell me if we go off course.
I think the local tour company, Eurobike, needs to update their instructions. I also would appreciate if they made unique instructions for each tour. The instructions start and end at a city center. When we got close I would use google maps to find the hotel directly, rather than going to the city center and then to the hotel. My ideal would be a unique set of instructions for a tour, with small maps above or below each instruction. We have had that with other tours, but different providers. On this tour I could not mount my instructions and maps so I could see both while riding, I picked the instructions. In some cases they recommend stopping at a certain place for lunch, but you cannot see if from the tour route, and there is no map to locate it. -
★★★★★ WalkersAdventure July 3, 2018
Beautiful villages - beware of hills and train strikes
· Alsace Wine Country
The tour operator is unusually cooperative about modifying the standard itinerary. I requested many changes to suit our interests and abilities and they fulfilled them all. We requested and received GPX tracks to load onto our own Garmin devices. The GPX and the map and the tour materials had been revised to reflect the changes I'd requested, which I appreciated very much.
Colmar is an exceptionally good place to center the trip. I recommend staying there several days and taking day trips by bicycle, or train plus bicycle, to nearby villages.
All of the hotels booked for us were high quality, and thoughtfully positioned for convenient access.
Segments of the trip are quite hilly: two chevrons on the map. We evaded the hills by planning alternate routes in the flat part of the valley. These routes presented a different view, still valuable and entertaining.
We had trouble with the SNCF train strike. Of course, that situation was beyond the tour operator's control, but it detracted from the experience.
One of the e-bikes was delivered with a bad battery. They replaced it the next day. That was okay for us, as I had an extra day planned for local sightseeing, so our overall schedule was not affected.
- What was the date of your tour?
- June, 2018
- How many tours have you completed?
- 22
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
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★★★★★ Sheryl Slone July 17, 2023
Disappointed
· Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
We were disappointed in the inability of the app to work for route directions. Several detours were encountered that were clearly not recent detours but alternate directions were not given. We ended up just doing a Google bike route to get from city to city.
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★★★★★ Chris118 October 1, 2018
Lovely, but there were problems
· Alsace Wine Country
A friend and I just completed the Alsace trip. We had perfect weather and it was lovely to ride through the vineyards while the grapes were being harvested. Accommodations and dinners ranged from superb (Osthouse) to “meh”. It seemed to us that the quality declined with each successive day.
The tour company rep who met us in Strasbourg was very rushed and did not give us a particularly warm welcome. We only discovered the next morning that the mileage computer on one of our bikes was faulty because an electrical lead had been pulled out. This is the bike he used to “demonstrate” so he should have known that it was faulty. We were never able to fix it because it required too small a screwdriver. This inhibited our route-finding throughout the week since the computer was on the navigator’s bike.
On the flip side, I had a crash (someone ran into me) and I called from the destination hotel and the company rep arranged for someone at the hotel to swap out my bent wheel. I was interested that the company rep didn’t ask if I had sustained any injuries.
The route instructions were sometimes difficult to follow. We were lucky to also have a personal GPS and it helped us know whether we were on track. I think part of the problem is that the North American interpretation of some navigation terms may differ from the the European. I urge the company to consider a separate sheet/map to help people find heir way out of Strasbourg. It is actually simple but not at all obvious.
- What was the date of your tour?
- Sept. 9-13, 2018
- How many tours have you completed?
- 10
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
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★★★★★ Richard 69 May 29, 2022
A nice ride
· Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
This is our eighth time cycling in Europe so we are experienced cyclers. This is the first and only time we had any problems. When we arrived in Strassbourg in the evening and checked our bikes we noticed right off that one of the bikes had a problem. We called Eurobike the next morning to resolve the issue and we were underwhelmed by their response. After several phone calls and two and a half hours taken out of the day we planned to spend sightseeing in Strassbourg I finally demanded that they bring us another bike which they reluctantly agreed to do. If we had not taken an extra day in Strassbourg there would have been no way for us to complete the first leg of our tour. So there was that.
We have always chosen the B level hotels and have always been more than satisfied. This tour the hotels were hit and miss. The Hotel Ibis in Heidelberg gave us a room that was literally the size of a closet nd it was more than a mile walk to get to the historic old town. The hotel Asgard in Worms was also a long way from the city center. I will say that all the hotels served a good breakfast.
The bikes were the typical rental bikes that we always get so they are a little heavy and slow so no surprises there. But we found the road surfaces to be very rough in many places which made for very slow travel and we found ourselves reaching our destinations much later than we planned.
We cycled through forests and lots of farmland which was fine but we really did not cycle along the Rhine as much as we would have liked. The scenery was pleasant enough but not nearly as spectacular as other tours we’ve taken.
The printed directions are always confusing and at times our route was not as well marked as we would have liked so there was a lot of stopping to check our phones. We found the app that we downloaded to be very helpful.
It’s always fun and exciting to be cycling in Europe and we did enjoy ourselves and had many fine meals along the way. Unfortunately this ride did not compare favorably with the other seven tours we’ve taken. -
★★★★★ MAC July 21, 2023
Pretty Area
· Alsace Wine Country
The vendor with whom you contracted has room for improvement. The documentation supplied by was inadequate. Using street names as a frame of reference in the towns we visited was the first issue. Street names are few and far between. It was not unusual to see other "green bags" (the color of the panier and handlebar bags used by this vendor) riding around in various directions looking for the same route as our group.
The two hotel rooms they booked for us in Kayserberg were not air conditioned! That day, the high was in the mid 80's and the route had multiple climbs. Riders need to be able to get their core temperature down for comfortable sleep.
Navigation out of town from the hotel and into the end town hotel was particularly poor. Luckily, We had programmed the addresses of each hotel into our contacts and relied on Siri most afternoons to find our hotel.
- What was the date of your tour?
- July 2023
- How many tours have you completed?
- 30
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- France
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★★★★★ Martin June 5, 2019
Lovely trip along the Rhine
· Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
This trip starts in France and crosses into Germany on the first day of riding. The bicycling was very pleasant; the towns were interesting; the locals helpful and friendly. The written cycling directions were only marginally helpful, but the signage in both France and Germany is excellent. It helps to have google maps. Download the google map in your hotel the night before with hotel WiFi, or have a data plan. The hotels were fine. Ibis has very small but adequate rooms. It is somewhat generic. The non-ibis hotels were definitely more interesting and rooms were larger.
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★★★★★ Heather July 5, 2016
Alsace Cycling Vacation
· Alsace Wine Country
Bike Tours Direct is a very organized company that has good connections in the area. They provide a consultation on the first day of the trip to go over maps, routes, lodgings, and recommendations (for self-guided tours). They also spend some time making sure the bike is in good condition and is adjusted to fit you comfortably. We upgraded to road bikes, I would strongly recommend this as there are some steep hills on days 3-5.
We chose B hotels. The accommodations were comfortable.
The first 2 days of cycling are peaceful and flat, riding along a canal. Starting in Colmar, the ride is along the Alsatian wine route. It becomes hilly, and this is where the picture book starts. We cycled up and down hills, though vineyards, and medieval towns. Each town has beautifully preserved architecture, historic monuments, cobble stone streets, not to mention delicious local food and wine. The Alsace region is a perfect mix of French countryside, and small medieval towns with rich history and culture.- What was the date of your tour?
- June 2016
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- France
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★★★★★ Seawise September 6, 2017
Post card scenery
· Alsace Wine Country
Self guided 5 day tour- very happy with "c" class accommodation. Views and overall ambience great. We were frustrated at times with directions and missing green indicators especially for detours into towns - ended up following what we thought was logical route but lack of green arrows caused us to get lost- sometimes came across a green arrow but it was wrong one and ended up on another route- had to back track. Selestat and Ingersheim particularly bad and finding Riquewihr also hard. When travelling on bike paths- magic. Overall we had great time.
- What was the date of your tour?
- 1 sept 2017 to 6 sept.
- How many tours have you completed?
- None
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- France
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★★★★★ MaryF June 21, 2018
Strasbourg France to Mainz Germany
· Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
Great value. Would have appreciated option for rooms with AC even if it meant a higher cost. Would have appreciated a sticker with the arrow and the E in order to see the actual size. The signage was much smaller than we expected and did not find any until the second day. Also, the instructions need to be rewritten by a native speaker who is actually biking the route. The instructions appear to be translated from another language. Much was lost in translation. The instructions were confusing. We originally thought the instructions were in British English until we met up with couple on the same tour from Manchester who found the instructions as confusing as we did. (There was a brand new app for navigation this year but none of us were able to get it to function on our trip. Once the bugs are ironed out, I suspect this will help a lot. We used Google maps to assist in navigation.) I would suggest giving stickers to actual bicyclists to place over top faded stickers or to add stickers in areas of confusion. Overall, it was a good experience and am very glad we did this tour.
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★★★★★ Ed & Jill Nyland 5 days ago
Trip Was As Expected
· Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
The trip was enjoyable, the bikes were top notch, the trails were mostly well maintained except for a couple of remote and rough areas. The hotels were pleasant except for a very horrendous experience in Heidelberg. We were told that they were overbooked and they “stuck us” in a 7 story walk up hotel across the street., no elevator and no lobby. The hotel was dirty and not secure. We had to carry our two large bags and all of our bike gear up and down. The comment was “you look like you’re in good shape”. There was no real apology or accountability for their mistake. We were extremely angry and disappointed because we were looking forward to Heidelberg.
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★★★★★ Rob Gage August 4, 2022
Great, but different from expectations
· Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
The mapping software was essential in staying on the recommended path, as sign posting wasn't always clear. The whole trip was more variable than we had expected, both from road quality and scenery.
One suggestion is that the instructions on picking up the bikes could have been sent out ahead of time and made clearer. -
★★★★★ William Sholten September 20, 2022
Our Alsatian Bike Trip
· Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
We have enjoyed 2 other bike trips in the past. This route was not easy to follow without GPS. We used a Garmin GPS to help confirm our path along the way (and highly recommend this). There are many intersecting bike paths around towns, so we had to stop often to determine which route/path to take. There were several detours due to construction (not indicated on our route plans) which made travel both longer and more challenging to navigate.
We cycled on gravel roads in addition to the bike paths, making the ride somewhat longer than anticipated.Hotels were comfortable, but not all hotels in Category A had air conditioning. Hotel staff and breakfasts were first rate!
Rental bike performed well but were heavier than expected.
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★★★★★ Craig Brockway 11 months ago
First time Europe cyclers
· Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
Transfers were efficient and on time. Bikes were well maintained and easy to ride. Accommodation was comfortable, especially liked the guest house in Nierstien. Friendly host who told us about the great veiw from the hill.
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★★★★★ Alfred B 4 months ago
Biking along the Rhine
· Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
If you are our age, 75-80, we recommend using an e-bike. We enjoyed the trip but definitely too hard with a touring bike at our age! The signage was 90% OK but there was about 10% questionable signage which needed google's help.
In our modern times, where everybody uses a handy, all hotels should have USB outlets, which was not the case -
★★★★★ Thomas Murphy 2 months ago
A lovely experience
· Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
The cycle was a great experience we cycled on gravel routes and centuries old cobbles one more thing off our to do list. The towns we passed through were lovely. Some exquisite old buildings sights i will never forget. We did have a little panic one day. When we got to the ferry it wasn't crossing on the day. We did have an alternative route but about 5 or 6 k into that route there was roadworks so we were diverted off our diversion route. For awhile we got completely lost. Luckily we met a local couple out cycling who cycled with us to the bridge we were looking for..I have to mention that all the locals all along the way were friendly and helpful when needed. Yes I would recommend this cycling trip to anyone who would like to experience something slightly different from your normal cycling trip
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★★★★★ fudledudle September 26, 2016Allsace wine route
· Freiburg and the Alsatian Wine Road
This tour is fairly easy to do, great scenery particularly on the French side of the Rhine, some minor detours due to missing signage, all in all a great tour
- What was the date of your tour?
- Sept 10/16
- How many tours have you completed?
- 10
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- France, Germany
