Terms & Conditions

Please note: Instead of operating bicycle tours ourselves, BikeTours.com represents local bicycle tour operators around the world. Review the tour operator's information and terms below, then submit your booking request through BikeTours.com. The primary benefits of booking your tour through BikeTours.com include:

• Lower cost: You pay local tour company prices—less than what big American companies charge
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• Great exchange rates: Pay low rates thanks to the millions of dollars in foreign currency we buy each year. Or pay in euros!
• Convenience: We handle the full booking and payment process.
• Support: We’re your advocates from initial planning through final pedal stroke.

Contact us with any questions about booking and paying for your tour through BikeTours.com. We look forward to serving you!

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GRAND ANGLE TERMS AND CONDITIONS

CANCELLATION

Cancellation by traveler for all trips, excluding custom / privatized trips, cruises and dry flights
In case of cancellation of your trip, it will be charged the cancellation / resolution fee below:

More than 60 days before departure:

• 15% of the total price;
• 60 to 31 days: 25% of the total price;
• From 30 to 21 days before departure: 35% of the total price;
• 20 to 14 days before departure: 50% of the total price;
• From 13 to 7 days before departure: 70% of the total price;
• Less than 7 days before departure or no show at departure: 75% of the total price.

In case of group registration, your cancellation may result in cost changes (room supplement only, for example) to the remaining person (s). These change fees are your responsibility, in addition to the fees listed above.

Special cases of airfares, regardless of the date of cancellation or modification of contract: these costs are in addition to the scale above: if your ticket must be issued well in advance, often to avoid you Important extras, 100% non-refundable fees in case of cancellation or modification of your flight plan will be charged. In this case the scale above only applies to the price of the trip without the flight.

Case of "freedom" trips: if the file only has 2 people, the cancellation of one of the persons may result in the automatic cancellation of the second person, for security reasons.

GENERAL TERMS

The tour operator defines its terms of sale (CDV) according to the specificities of his travels. Any purchase of a trip implies their acceptance. In the event of contradiction between the VDC appearing in brochure and those of the website www.grandangle.fr (hereinafter, the "Site"), the latter shall prevail.
We inform you that the travel plans offered by The Tour Operator are considered, within the meaning of the regulations, as "packages", and as such, you benefit in particular from the rights stated in article 13 below.

1 / Our travel offers
From our Site, we provide you with detailed information on the nature and specificities of each trip. You will be able to consult the program day by day, practical information on the destination and take note of all the information useful for its realization (level of physical implication, minimum number of participants).
A section "Rates and Reservation" will allow you to have an indication on the price of the trip on the date envisaged.
In case of contradiction between the information of a trip contained in our offer (brochure, partner websites other than www.grandangle.fr, etc.) and those appearing on the technical sheet available from the tour operator or on its website, the latter will prevail.
We draw your attention to the fact that we offer stays that may require more or less physical commitment. As a result, we recommend that you carefully read the information on the level of physical involvement required to undertake the intended journey. It is the responsibility of each participant to determine, based on the information provided, whether he has the necessary capabilities.
In case of doubt and before any registration, we invite you to get closer to the tour operator as well as any specialist (Ex .: doctor in case of medical history) to validate your ability to undertake the planned journey.
Our travel offer includes tours accompanied or not to realize in group or family and tailor-made trips to design, according to your desires of the moment, with the help of one of our advisers.

1.1. Freedom Trips
The trip to Liberty allows you to travel without a guide and without worrying about the organization or the logistics. We offer a route for which we reserve your accommodation, luggage transfers and other services depending on the options, and you receive a travel book containing the necessary documents for the completion of your trip. For some trips, a minimum of two adults may be required.

1.2. Accompanied trips
1.2.1 Size of the group
Guided trips allow you to travel in small groups with a guide. The maximum group size for each trip is indicated on the data sheet. Nevertheless, the maximum number may be exceeded for a participant in the event that the last person registering wishes to travel with another person. The benefits will not be changed and the conditions of travel will be identical.

1.2.2 Authority of supervisors
The coaching staff chosen by the tour operator and its partners (mountain guides, mountain guide, ski instructor, bike instructor, etc ...) to accompany any group of travelers is the only judge during the trip, to realize or modify the planned program to ensure the safety of travelers and the smooth running of the trip, or even to cope with unforeseen circumstances. It is also entitled to suspend and / or interrupt the trip of one or more traveler (s) for security reasons. An alternative to the trip will be offered to the concerned traveler (s), who will bear any additional costs. Depending on climatic conditions, ground conditions and the physical condition of travelers, the tour operator or the supervisor may be brought to offer travelers a suitable program and / or the presence of an additional guide. Additional costs will be borne by travelers. The interruption of the trip on the initiative of any traveler can not give rise to any refund.

1.3. Custom Travel
You have the opportunity to develop a personalized trip, according to your desires, in Liberty or accompanied, on the basis of an existing circuit or not, with the help of our advisers. All you have to do is request a quotation in the branch, by phone and / or via our website.

1.4. Family trips
The tour operator offers accompanied tours specially designed for families; these tours are only offered to participants traveling with at least one minor child. The tour operator also offers stays and trips in Liberty suitable for families.

3 / Travel Information
3.1. Administrative and health formalities
Before you register to undertake your journey, you must check that each traveler, according to his personal situation and nationality, is in possession of a passport or a national identity card (CNI) in the process of validity, document that will be used to carry out the envisaged journey as well as any other document (s) / documentary proof (visa / authorization to leave the territory, family record etc ...) necessary and in conformity with the requirements for transit and / or enter the country (s) of the trip.

The tour operator issues the formalities information for all French nationals. For other nationalities, we are at your disposal to assist you in your efforts.

For the organization of your trip, we inform you that certain countries and / or providers (in particular, the customs authorities, the airlines ...) require the transmission of some of your personal data for the purpose of filling out forms and / or requirements relating to their reservation and / or control system.

For this purpose, we may be obliged to communicate to these service providers the following data:

your last name, first name (s), date of birth and gender appearing on the passport or CNI (if the destination allows it) that you will use for your trip and to complete the transit or entry authorizations (visa, ESTA ...) ,
data relating to a need for assistance (children, pregnant women, people with reduced mobility) or others.
It is important to specify that if you have to fill out administrative forms for the completion of your trip, you will have to fill in the same information as the one sent to the tour operator, namely, last name, first name (s), date birth and sex. Failing to comply with this procedure, you expose yourself to a refusal of entry into the territory (transit or final destination).

A traveler, who could not use the transport tickets made available to him, for lack of presenting the police, customs and / or sanitary documents required, could not claim any reimbursement of the price of his trip. The tour operator can not, under any circumstances, be held responsible for the consequences of the non-observance by the traveler of police, customs or health regulations before or during the trip (for example the loss of identity papers).

3.2. Information on safety and health risks
The tour operator advises you to consult regularly before your departure the "country file" relative to the (x) country of your trip to the site in France of the Ministry of Europe and Foreign Affairs (MEAE), heading "Advice to travelers" .

The tour operator may have to sign the MEAE form of the (visited) country (ies) or traversed, as part of its obligation of information. This request does not constitute a release of liability.

The tour operator also recommends that you regularly consult the information on the risks of the country (ies) of your trip and the recommendations available on the websites of the French Ministry of Solidarity and Health and the World Health Organization .

3.3. Physical fitness / accessibility
Each traveler must ensure that his physical condition is suitable for the intended trip. The tour operator can not be held responsible in case of physical insufficiency revealed during the trip. The tour operator reserves the right not to accept any participant who does not meet the prerequisites of aptitude expected and specified in the data sheet and may be required to refuse any participant to continue his journey if it proves dangerous, both for his person for the other members of the group, without the participant being able to contest the decision taken by Great Angle and request any compensation or reimbursement in this respect.

Our trips are likely to accommodate minor children accompanied by an adult, provided that their age and physical ability make it possible to complete the circuit under normal conditions.

Our trips require more or less physical involvement depending on the level of sports required and are therefore not adaptable and / or accessible to all.

We invite you to contact us for more information on the accessibility of our trips and for any request for assistance, especially at the airport and / or during the journeys.

3.4. minors
Applications for registration of minors under the age of 18 who wish to travel unaccompanied by their parents or guardians, subject to the prior agreement of the tour operator, must be signed by the father, mother or legal guardian and bear the words "agreement of father, mother or guardian".

Since January 15, 2017, an authorization to leave the territory, for any French minor traveling abroad without at least one of his parents or legal guardian, is mandatory. A minor child who travels without at least one of his parents or legal guardian must submit the following three documents:

Identification of the minor: national identity card or passport according to the requirements of the country of destination.
Form of authorization of exit of the territory, signed by one of the parents having parental authority (information available on the site www.service - public.fr )
Photocopy of the identity of the signatory parent.
Depending on the destination, some other administrative documents may be required.

We draw your attention to the fact that the authorization to leave the territory concerns all minors traveling without at least one of their parents, whether they have a passport or not. For minors who travel with one of the parents, guardians or other adults, it is the responsibility of the latter to ensure that they are in possession of the necessary documents (family record and national identity card or passport and, where applicable, authorization to leave the territory). In any case, the minor traveler will also have to carry permanently during the trip contact details (name, address and telephone numbers) of his parents or legal guardians in order to establish a direct contact with them.

4 / Changes / Interruption of services requested by the traveler
4.1. Transport services
After the registration for the trip, any change to the ticket and in particular the names / first names of the traveler (s) may lead to additional fees and / or penalties, the amount of which must imperatively be paid by the traveler (s) to the tour operator before departure. Great Angle will charge, per person, the actual costs and 50 € service charge.

4.2. Other services
After registration on the trip and before the departure date, the costs incurred by any change request, such as:

additions or withdrawals of travel benefits,
change of the departure date,
will be the responsibility of travelers and to pay by any means from the tour operator. Any change will result in a minimum of € 50 per file. In the absence of a settlement, the tour operator can not be required to make the desired changes.

From the date of departure, any request for modification and / or non-fulfillment of all or part of the travel services will not give rise to any refund of the initial services. Any new services requested during the trip must be paid in advance to the tour operator or designated service providers.

4.3. Assignment of the contract
In accordance with article R 211-7 of the Code du Tourisme, you have the possibility of transferring your contract to an assignee

(buyer) who fulfills the same conditions as you to carry out the journey as long as the contract has not produced any effect. You must inform the tour operator of your decision by any written means to obtain an acknowledgment of receipt and no later than seven days before the start of the trip. In case of transfer of contract, the transferor and / or the assignee are previously required to pay the costs incurred by the assignment which will be communicated to you by your advisor.

5 / Conditions and cancellation fees / Resolution
5.1. Cancellation by the traveler
If you find yourself in the obligation to cancel your trip before it starts (date of departure), you must inform

Great Angle and the insurer by any written means to obtain an acknowledgment of receipt, upon the occurrence of the event giving rise to such cancellation. It is the date of receipt of the writing that will be retained as cancellation date for the billing of cancellation fees.

The insurance premium, registration fees, visa and passport fees, a portion of the airline taxes, are not refundable, either by the tour operator, or by the insurer.

When several travelers are registered on the same BI and one of them cancels his trip, cancellation fees are deducted from sums collected by the tour operator, regardless of the author of the payment.

In the event of cancellation, for any reason whatsoever, the costs incurred outside the tour operator travel incurred by the traveler (s), such as transport costs, to the place of departure of the trip and return to the home, Visa fees, travel documents, vaccination fees, can not be reimbursed.

5.1.1 Cancellation by traveler for all trips, excluding custom / privatized trips, cruises and dry flights
In case of cancellation of your trip, it will be charged the cancellation / resolution fee below:

More than 60 days before departure: 15% of the total price;
60 to 31 days: 25% of the total price;
From 30 to 21 days before departure: 35% of the total price;
20 to 14 days before departure: 50% of the total price;
From 13 to 7 days before departure: 70% of the total price;
Less than 7 days before departure or no show at departure: 75% of the total price.
In case of group registration, your cancellation may result in cost changes (room supplement only, for example) to the remaining person (s). These change fees are your responsibility, in addition to the fees listed above.

Special cases of airfares, regardless of the date of cancellation or modification of contract: these costs are in addition to the scale above: if your ticket must be issued well in advance, often to avoid you Important extras, 100% non-refundable fees in case of cancellation or modification of your flight plan will be charged. In this case the scale above only applies to the price of the trip without the flight.

Case of "freedom" trips: if the file only has 2 people, the cancellation of one of the persons may result in the automatic cancellation of the second person, for security reasons.

5.1.2 Cancellation by the traveler for tailor-made / privatized trips
If one or more travelers registered on a privatized / customized trip cancels their participation in a trip maintained for the other participants, it will be invoiced for the person (s) who cancel (s):

The cancellation fees referred to in article 5.1.1 above, unless otherwise specified in the contract, as well as
The fees and / or the various costs incurred by the tour operator to allow the continuation of the trip purchased at the same price for participants already registered and who maintain their participation in the trip. In any case, the price of a privatized and / or tailor-made trip is fixed according to a certain number of participants and the services necessary for the realization of the trip. The cancellation of one or more participants therefore has a direct impact on the travel price of all remaining participants. These additional costs are to be borne by the participant (s) who cancels their participation in the trip.
5.1.3 Cancellation by the traveler for all cruises and / or accommodation on a boat
In case of cancellation of your trip, it will be charged the cancellation / resolution fee below:

More than 91 days before departure: 20% of the total price;
90 to 42 days: 55% of the total price;
41 to 30 days: 70% of the total price;
- From 29 to 15 days before departure: 90% of the total price;

From 14 days before departure or no show at departure: 100% of the total price.
Special cases of airfares, regardless of the date of cancellation or modification of contract: these costs are in addition to the scale above: if your ticket must be issued well in advance, often to avoid you Important extras, 100% non-refundable fees in case of cancellation or modification of your flight plan will be charged. In this case the scale above only applies to the price of the trip without the flight.

5.1.4 Cancellation by the traveler for dry flights
These are the cancellation conditions of the airline that apply.

5.1.5 Special cases
Exceptionally, some trips may have different cancellation conditions. You will find them then mentioned in the data sheets; these are the ones that will apply in case of cancellation on your part.

5.2. Cancellation due to the tour operator
5.2.1. Cancellation for insufficient number of participants
We may exceptionally be forced to cancel a departure if the minimum number of required participants is not reached. This decision will be communicated to you at the latest:

20 days before the start of the trip or stay for trips longer than 6 days;
- 7 days before the beginning of the trip or the stay in the case of journeys whose duration is from 2 to 6 days;

48 hours before the beginning of the trip or the stay in the case of trips not lasting more than 2 days.
An alternative solution may be proposed. In the event that the proposed alternatives do not suit you, your payments will be fully returned to you, without further compensation. All expenses incurred by you remain your responsibility (purchase of provincial-Paris tickets, hotel, equipment necessary for travel).

5.2.2. Causes of cancellation related to a local situation at risk (political, health, natural disaster) can also intervene in which case the provisions of article 10 hereof will be applied.
6 / Insurance
The insurance company assesses, based on the documents you provide, the date of the event that caused the decision to cancel the trip to reimburse the cancellation fee.

6.1 Travel Insurance Contracts
The tour operator has negotiated and subscribed for you with ASSURINCO 5 insurance formulas:

A comprehensive insurance Adventure No. 4312 (Price: 3,6% TTC of the total price of the file).
a simple cancellation insurance n ° 4311 (Price: 2,7% TTC of the total price of the file).
a Repatriation Assistance Insurance n ° 4310 (Price: 1,2% TTC of the total price of the file)
a complementary insurance card n ° 4313 (Tariff: 2,7% TTC of the total price of the file)
an insurance Cancellation and Repatriation Assistance Impatriés n ° 2142 (Tariff on request)
Insurance contracts are available on the the tour operator website and upon request.

For any question or declaration of disaster assistance (health center open 24h / 24h): MUTUAIDE ASSISTANCE,

Tel: 01.41.77.45.63 from France, Tel: +33 (0) 1.41.77.45.63 from abroad; [email protected]

For any question or declaration of loss insurance (cancellation, luggage, etc.): ASSURINCO, 122 bis quai de Tounis, BP 90932 - 31009 Toulouse Cedex. Tel: 05.34.45.31.51, mail: [email protected]

If you subscribe via the tour operator to one of the contracts offered by Assurinco, it is up to you before or during your trip to personally contact the insurer who guarantees you for your trip to trigger the insurance. The insurance premium, visa fees, registration fees are not refundable by the tour operator or the insurer. The insurance offered must be underwritten at the time of registration, except Repatriation Assistance, which must be underwritten no later than 48 hours before departure.

Warning ! These contracts are offered to persons having their legal and fiscal domicile in Western Europe or in COM, DROM, POM. In the opposite case, the tour operator may propose contracts adapted to the case of the person concerned.

6.2 Period of renunciation
If you were already covered for the same warranties by another insurance policy, we inform you that you have a 14-day waiver period only for the insurance purchased and provided that it has not produced no effect.

6.3 Repatriation Assistance
The tour operator asks all its clients to be covered during their trip in Repatriation Assistance, Civil Liability and Search and Rescue. If you do not subscribe to Assurinco contracts offered by the tour operator, you agree to be covered by Repatriation Assistance, Civil Liability, Search and Rescue, and you provide the details (company, contract number (s) and contacts) at the tour operator before your departure.

7 / Conditions of transport
7.1. Identity of the carrier
The identity of the carrier (s) likely to ensure your transport during your trip will be communicated to you. In the event of any modification occurring after your registration, the tour operator undertakes to communicate to you by any means, as soon as it becomes aware of it, any changes in the identity of the carrier or carriers, in particular air carriers. In accordance with our obligation, we inform you that the European list of banned airlines can be consulted on this site .

7.2. Changing transport schedules
For air transport, we inform you that the flight schedules may vary until the departure of the trip and this according to the traffic authorizations given by the competent authorities to companies. We give you the schedules as soon as they are confirmed by the carrier.

Transit times are usually determined by the airlines according to their flight plans; they may be modified without this being a reason for cancellation without charge.

Any flight can occur at any time of the day and may involve reporting to the airport a few hours before the beginning of this day and up to 3 hours before.

7.3. Change of route, station, port and / or airport
Any carrier may be required to change without notice not only schedules but also the route and the stations, ports and / or airports of departure and destination, including due to technical incidents, climate or political outside the tour operator or Outdoor Strikes at the tour operator. These events may result in delays, cancellations, or additional stops, change of aircraft, routes. In the case of air transport, the traveler holding a boarding pass remains under the protection and assistance of the airline.

7.4. Failure to perform the transport service
In case of non realization of the transport service booked by the fact of the traveler, for any reason outside the tour operator, the ticket transport and / or return will be canceled by the carrier. The traveler must then, in order to make the trip, buy at his own expense one or more tickets. For air tickets, boarding fees for unused tickets are refunded on request (art L 224-66 C. consom.).

7.5. Delay / cancellation of transport services
In the event of delay in the transport on departure or return of the trip and / or damage or loss of luggage, denied boarding, and / or cancellation of flight by the company, we recommend to the traveler, to enable him to assert his rights, to keep all the original documents (tickets, boarding passes or luggage tags ...) and to ask the carrier for any written proof.

In the event that the participant (s) decide (s) to waive the trip due to the occurrence of the above mentioned changes while they do not affect any of the essential elements of the trip, he / she / they will be charged the cancellation / resolution fees referred to in section 5.1 above.

7.6. baggage
The airline is solely responsible for the damage, theft, loss or delay of the baggage entrusted to it. It is with this carrier that you must declare the claim at the counter of the latter at the airport and in writing as soon as possible. International conventions define the protest period and the compensation due by the air carrier in the event of late delivery or damage to baggage.

Each traveler is required to keep with him at all times and under his responsibility fragile and valuable personal effects (glasses, electronic devices, documents, etc.) and must ensure the presence of his luggage during the organization of transfers.

8 / Particular modalities of our travels
8.1. Routing before departure and after the trip
For each traveler who organizes alone his services before departure (transport, hotel ...) to the place of beginning of the journey and to his home at the return of the trip, the tour operator recommends to buy services (tickets and other ... ) are modifiable and / or refundable and provide for reasonable transfer times between airports / ports / stations.

In case of occurrence of an unforeseeable or unavoidable event of a third party or the fact of the traveler, which would modify the benefits of travel subscribed at the tour operator and / or imply the modification of the services reserved by the traveler (s) ( not included in your trip), the tour operator can not be held to reimburse the costs incurred.

8.2. Animals
Unfortunately, it is not possible to bring any animals on our stays, except specification and express agreement between the client and the tour operator (case of some free walks, for example). Failure to do so will result in cancellation of the trip without refund.

9 / Financial terms
9.1. Price
Prices applicable on the day of registration are those available on the Site for a trip, or those of a valid quote for any other personalized trip. They are the point of reception for the beginning of the journey to the point of dispersion on the last day of the trip. Services included and not included during the stay are specified on the data sheets, available at any time on the Site or on request.

9.2. Registration and file fees
For any registration fee of 16 € per person 10 years and over will be charged.
For any registration on a free stay within 15 days of departure, an additional fee of € 40 per file will be charged.

9.3. Terms of price revision
The price of the trip is firm, definitive and in euros. However, in accordance with Article L211-12 of the Tourism Code, up to 20 days before departure, the tour operator may make upward or downward price adjustments, as long as they are not significant, without possibility of cancellation / resolution free of charge on your part, to take account of variations:
- the price of passenger transport resulting from the cost of fuel or other energy sources;
- The level of taxes or charges on travel services included in the contract, imposed by a third party who does not participate directly in the performance of the contract, including tourist taxes, landing fees or embarkation and landing at ports and airports;
- Exchange rates related to the contract: the change in the cost of foreign currency will apply only to the amount of foreign exchange that enters into the calculation of the price of the trip.

The tour operator will then invoice the entire additional cost incurred to the customer. The refusal of payment of this price adjustment will be considered as a cancellation / resolution by the traveler for whom Article 5.1 will apply.

10 / Responsibility
10.1. Liability Insurance
In accordance with the regulations of the profession the tour operator is insured in professional liability with Allianz IARD - 1 course Michelet CS 30051 - 92076 Paris Defense Cedex.

10.2. Risks incurred
Each participant is aware that he may run some risks inherent in the practice of hiking and due, in particular, to the remoteness of medical centers. He assumes them with full knowledge of the facts and undertakes not to make the tour operator and the various service providers bear the responsibility for accidents that may occur as a result of these risks. This is also valid for the rights holders and any member of the family of any participant. The tour operator can not be held responsible for an accident due to personal imprudence, a personal error of itinerary or a voluntary interruption during the course of the journey (especially for climatic reasons).

10.3. Responsibility for the tour operator
he tour operator can not be held responsible for the consequences of the following events:
- Loss or theft of tickets by the traveler (s).
- Failure to present to the authorities and / or carriers (airlines etc.) administrative and / or health documents required to undertake the journey and / or cross the borders, in accordance with the information given by the tour operator. - Arrival after the scheduled time at the check-in and / or boarding of any transport route including air. No refund of the ticket will be payable by the tour operator in this hypothesis.
- Unforeseen or unavoidable events of a third party such as: wars, political unrest, strikes outside Great Angle, foreign riots at Great Angle, technical or administrative incidents outside the tour operator, airspace congestion, inclement weather, delays (y courier services ...), breakdown, loss or theft of luggage or other personal belongings of travelers.
- Cancellation imposed by exceptional and unavoidable circumstances, and / or for reasons related to the maintenance of the safety of travelers, and / or injunction of an administrative authority: in this case, the tour operator reserves the right to change dates, Schedules or itineraries provided for the purpose of ensuring the safety of passengers, without recourse to them.

The person making the registration in the name and on behalf of the trip participants agrees to forward to each traveler the information provided by the tour operator regarding the trip so that the tour operator can not be held responsible for any defect or omission in the communication of this information.

In case of the tour operator's liability due to the actions of the service providers, the limits of compensation provided by the international conventions will be applied, in accordance with article L 211-17-IV of the Code of Tourism. Except in the case of personal injury, the maximum financial liability of the tour operator will be three times the total price of the trip.

11 / Claims
11.1. On the trip
We invite you to contact the tour operator if you notice a non-compliance in the performance of the services of your trip, by calling the tour operator or by dialing our emergency number outside business hours. The emergency number is communicated to you on the documents provided by the tour operator; it is also indicated on the the tour operator phone message outside office hours. In the event of a claim, it will be, if necessary, taken into account your non-report of any non-compliance in the performance of services during your trip, since it could have financial consequences.

11.2. After your trip
All claims must be sent to the tour operator, by any written means to obtain an acknowledgment of receipt as soon as possible after the date of return, with supporting documents, to the following address: the tour operator - Quality Service - 52 rue Tortolon - 38112 Autrans Méaudre in Vercors or [email protected] Failing satisfactory response within a maximum period of 60 days, we inform you that you can contact the Ombudsman for Tourism and Travel whose contact details are the following: MTV Mediation Tourism Travel - BP 80 303 - 75 823 Paris Cedex 17. You find all the terms of referral on its website: www.mtv.travel.

12 / Use and protection of personal data
The information that you transmit to us is recorded in a file computerized by the tour operator SAS registered at the RCS Grenoble under number B 388 818 239, whose registered office is located 52 rue du Tortolon, 38112 Autrans Méaudre en Vercors, in its quality of treatment manager. Certain information must be provided to the tour operator at the time of your request for the subscription of a trip then its realization; they are clearly marked with an asterisk. If you do not provide them, your requests will unfortunately not be processed. Other information requested is optional. The processing of your personal data is necessary to allow us to offer you the benefits of a contract for the purpose of making a trip. The personal information collected is used to allow you to access all the information concerning your travel requests or your trips, the execution of your requests (registration, realization of travel services), offer you services or similar offers likely to to interest you, to carry out statistics, to subscribe to your request to newsletters and to communicate to you with your agreement information relating to the tour operator and its partners (novelties, products and services, commercial prospection and personalized offers). We wish to inform you that in order to allow the execution of your order of services of voyage, your data will be communicated to the suppliers of the services of reserved services (hoteliers, carriers ...) or to the technical service providers (computer science, hosting, distribution of emails, online payment provider, etc.), which may be located outside the European Union. Our partners undertake to use your personal data only to perform certain tasks that are essential to the completion of your trip, in strict compliance with your rights in the protection of personal data and in accordance with the legislation in force. The tour operator undertakes not to transfer or sell personal data about you to third parties that are not partners. in strict compliance with your rights in the protection of personal data and in accordance with the legislation in force. The tour operator undertakes not to transfer or sell personal data about you to third parties that are not partners. in strict compliance with your rights in the protection of personal data and in accordance with the legislation in force. The tour operator undertakes not to transfer or sell personal data about you to third parties that are not partners.

Your data is kept for the duration of our contractual relationship and for the duration necessary to meet a legal or regulatory obligation. In any case, in the absence of contact from you for a period of five years, your personal data will be archived for another five years before their final deletion or anonymisation. In accordance with the computer law, files and freedoms n ° 78-17 of January 6, 1978 modified you have a right of access, opposition (in particular to sending marketing communications), rectification, limitation and deletion and a right to portability on personal data concerning you. You also have a right to set guidelines on the fate of your personal data after your death.

The tour operator has appointed a Data Protection Officer whose contact details are: the tour operator - Service of the Data Protection Delegate, 52 rue du Tortolon, 38112 Autrans Méaudre en Vercors - [email protected]

You have the right to lodge a complaint with the CNIL if you consider that we do not respect the applicable regulations regarding personal data.

For more information on how we collect and process your personal data, please see our privacy and cookies policy available on our website: www.grandangle.com/privacy-policy

In accordance with Article L 223-2 of the Consumer Code you have the possibility to register on a list of opposition to canvassing phone.

13 / Rights of the traveler
The combination of travel services offered to you is a package within the meaning of Directive (EU) 2015/2302 and Article L.211-2 II of the Tourism Code.

You will therefore benefit from all the rights granted by the European Union applicable to packages, as transposed in the tourism code.

The tour operator will be fully responsible for the proper performance of the package as a whole.

In addition, as required by law, the tour operator has protection to reimburse your payments and, if the transportation is included in the package, to ensure your repatriation should it become insolvent.

All photos used by permission. ©Jean-Claude Praire / Grand Angle