Bike Tour Reviews page 112
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★★★★★ Allen H. 8 months agoTour of Slovenia
· Best of Slovenia: Highlights Across the Country From Bled to Piran
The logistics of the tour was good. Hotels, Routes & baggage transfers went as planned without any issues. However the bikes were terrible. Heavy & not proper gearing for climbing hills. The poor bikes took away from the enjoyment of bike riding. I have done 10+ bike tour in Europe. The worst rental bikes ever. Also the Guibo route app was poor. Ride with GPS is much better.
- What was the date of your tour?
- Sept. 2023
- How many tours have you completed?
- 10 plus
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Slovenia
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★★★★★ Skipper August 6, 2019Nice trip- some days better than others.
· Bolzano to Verona: Orchards, Mountains & Timeless Culture
The trip was nice. The first three days had pretty scenery and nice riding. The fourth day was mostly on roads and some areas not very exciting. The last day retraced some of the fourth day and seemed like it wasn’t really necessary. The signage at certain points was unclear (e.g., the bike path ended and it was unclear what to do next) and there was an actual mistake in directions arriving at the hotel in Verona. The GPS was not particularly helpful. The bike was a good quality, but one of the bikes didn’t have working lights.
- What was the date of your tour?
- July 2019
- How many tours have you completed?
- Two
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Italy
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BikeTours.com staff reply from Chloe August 7, 2019
We appreciate you letting us know that this wasn't your ideal trip. Based on other reviews and more tour details the last two days are overall more countryside riding when compared with the first few. We understand how this could seem less exciting. Thanks again for submitting a review; we hope we can book something better suited to your tastes next time!
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★★★★★ Cathy Hendrie 8 months agoInnsbruck to Lake Garda
· Innsbruck to Lake Garda Across the Southern Slopes of the Alps
There should be a company representative present when the bikes are delivered
Our 10 person group was divided between 2 hotels …..this should never happen…we travel as a group for a reason….to enjoy our time together…also the notification sent was inadequate -
★★★★★ Bryan October 5, 2017Austria Bike Trip
· Danube Bike Path 8 Nights (Upscale Lodging)
This was the second bike tour that we have completed; and compared to the first tour, this one felt like the local tour operator was more of a logistics company. The route was spectacular, I feel like we could have maximised the experience if we had more information, particularly when it comes to different options along the route. On several occasions we either ran out of time to see things later in the day, or arrived at the hotel around lunch time because we didn't know where we should be budgeting our time. During our Portugal trip, our local contact, Nuno, was incredible, speaking with us several times a day to ensure that we were getting the most out of the experience - this time we were flying blind on our own.
- What was the date of your tour?
- 25 Sept - 5 Oct
- How many tours have you completed?
- 1 other
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany
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★★★★★ John Cooley 11 months agoGreat trip---but could have been better
· · Coastal Islands of Southern Dalmatia
This was a great trip, however the lead guide was difficult to get along with ---the second guide was new and fantastic. The lead guide was overly strict and a bit condescending. We did not bike one of the days because he decided since there was rain we would not cycle. That was VERY disappointing. I was on a boat bike trip in Belgium and Netherlands and we biked rain or shine. The time we started biking was a bit late too-----it did not leave much time for for activities after biking.
The saving grace for the trip was the staff was fantastic on the Yolo.
One additional note is that this should be E-bike only....there is no way for a regular bike to keep up with ebikes on the terrain on this trip. One of the passengers insisted on riding a regular bike and on two separate days had to switch bikes with the guide in the rear so he could make it. He should have been told to switch to an ebike by the guides.
- What was the date of your tour?
- June 2023
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- Somewhat harder
- Who is this tour suitable for?
- Solo travelers
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Croatia
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★★★★★ US cyclist July 31, 2019Difficult to navigate
· Bolzano – Verona – Venice
I chose this tour because I was finishing up a week of hiking in the Dolomites in Balzano, and though that riding a bike back to Venice to catch my plane would be more interesting than taking the train. I saw that there were several reviewers who noted that they had difficulty navigating but thought, "I can just check Google Maps if I have a problem. How bad could it be?"
Well, it was bad. I found the step by step directions to be indecipherable. The maps made it look easy, but there was not enough detail to actually use them to follow the route. Google maps did not pick up the bike paths, so could not provide a cycling route. I spent a significant part of each day lost and frustrated, in addition to inadvertently ending up on roads with heavy traffic and adding extra miles to the trip. Towards the end of the week I discovered that there were several people from Belgium who were riding the same route I was, but had booked directly with the tour company rather than going through a third party. They were emailed the routes in digital format, and were able to download them to their Garmin. This was not offered to me.
The area is beautiful, bike paths nice, and local folks very friendly and helpful.- What was the date of your tour?
- Ended July 28, 2019
- How many tours have you completed?
- 20+
- Difficulty (actual vs. expected)?
- Somewhat harder
- Who is this tour suitable for?
- Solo travelers, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- Italy
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BikeTours.com staff reply from Chloe August 1, 2019
Many thanks for taking the time to write this review. We'll pass the feedback onto the tour operator regarding their directions and will consider this in our yearly review of our tour portfolio. I'm sorry that you were not made aware GPS tracks are available for this tour. As a note for future clients, many tours do offer GPS tracks upon request. We're glad to hear that, regardless of your troubles, you enjoyed the area, bike paths, and locals.
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★★★★★ John Parsons December 7, 2015Can't recommend it
· Aare Cycle Route: Along the Jura, Aare, and Rhine Rivers
Food organization poor. Rhine River portion very industrial
- How many tours have you completed?
- 1
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Switzerland
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BikeTours.com staff reply from Lindsay Nash December 8, 2015
Hi John, thanks very much for your review. We're sorry to hear this trip did not meet expectations. Since this is a self-guided tour, only breakfast is provided. The rest of the meals are on your own, as is typical with self-guided tours. We're glad to see, though, the higher ratings for the local tour company services and bikes/equipment. Thanks again for your feedback.
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★★★★★ Collette February 12, 2022Lecce Loop of the Trip is Beautiful
· Apulia and Basilicata: Alberobello to Lecce
The segment of this trip within the Puglia region provided stunning views almost all day long of the Adriatic and Ionian Seas. We took frequent advantage of public beaches, stopping for a swim along the way, and the towns were charming, making it easy to linger over an espresso and seaside lunch, or tour on foot once we were settled into our hotel for the night. Our E-bikes made us happy as this Puglia section of the route is quite hilly. The hotels were excellent to good, and the GPS mapping on our phones made it super easy to stay on track or find the route after we had chosen to deviate from it. This portion of the trip was a delight.
The first third of this bike trip includes the the route from Matera to Alberobello and Ostuni. A previous reviewer had mentioned, "an inordinate amount of garbage," on this section. I cannot stress enough how the garbage surpasses the word "inordinate." Hundreds of thousands of water bottles, household trash, appliances, used diapers and debris of all sorts litters the first three days of this trip, like riding through an open landfill.
This section of the Basilicata route has long been abandoned for repair. We had to turn off the "emergency SOS" app on our phones - the one that calls your emergency contact using severe shaking of your phone - due to the broken concrete and tar on these roads as our phones kept sending SOS pings out to family members in the US. Where I live, I often have to ride on gravel roads and those seemed like a dream compared to these first 3 days of road conditions. The Lecce portion of this trip was great but I cannot recommend this trip if it includes the first section. Bike Tours is wonderful, this was our second trip with them and we plan more, but I will heed reviews, which is why I'm offering this one.- What was the date of your tour?
- Sept 26 - Oct 1, 2021
- How many tours have you completed?
- two
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Italy
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★★★★★ Debra Miller 8 months agoA Bit Disappointing
· Danube Bike Path 7 Nights (Classic)
Cycling along a paved path along the Danube was relaxing for our group of four. Day three was truly beautiful with cobblestone roads and colorful houses in the villages. Wish we had gone earlier in the year as many restaurants and shops were closed for the season.
- What was the date of your tour?
- September 2023
- How many tours have you completed?
- 4
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany
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★★★★★ Mark Abzug 8 months agomeh
· Florence to Rome
great cycling, but eurotours was terrible. no orientation, routed us on some busy roads, no customer service at all. I've done 5 of these, and this group was the worst support outfit by far
- Countries included in this tour?
- Italy
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BikeTours.com staff reply from Biketours Tour Advisor October 18, 2023
Hi Mark,
We appreciate that you took time to leave us your feedback! We're disappointed to hear you were not satisfied with the local assistance. It is not uncommon that some bike tours do not offer a welcome reception, however we do always provide an emergency contact number - locally as well as a Biketours emergency line which is answered 24/7. We apologize if you felt unsafe during some of your rides. While we always strive to provide the most safe & quiet routes, it is sometimes inevitable that we have to link paths on a busier stretch. We hope, despite some of inconveniences, you were able to bring home good memories from your trip. If you'd like to consider another one, we'd be happy to help point you in the direction of tours that offer a welcome reception at the start of the tour, as well as tours exclusively on designated bicycle paths. -
BikeTours.com staff reply from Biketours Tour Advisor October 18, 2023
Hi Mark,
We appreciate that you took time to leave us your feedback! We're disappointed to hear you were not satisfied with the local assistance. It is not uncommon that some bike tours do not offer a welcome reception, however we do always provide an emergency contact number - locally as well as a Biketours emergency line which is answered 24/7. We apologize if you felt unsafe during some of your rides. While we always strive to provide the most safe & quiet routes, it is sometimes inevitable that we have to link paths on a busier stretch. We hope, despite some of inconveniences, you were able to bring home good memories from your trip. If you'd like to consider another one, we'd be happy to help point you in the direction of tours that offer a welcome reception at the start of the tour, as well as tours exclusively on designated bicycle paths.
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★★★★★ John (Jay) Bonitt August 12, 2022Significant elevation!
· Tuscany and Umbria: Cycling in the Heart of Italy
This was our fourth self-guided Biketours.com trip, the firs three were five-star successes. This one was the most disappointing, not because of the region or places to stay…all were good! But, this trip had over 16,400 ft. Of elevation..even on E-bikes (for the first time) it was VERY difficult. We saw only one or two road bikers the entire trip, whereas on the previous trips we saw lots of road bikes. As experienced bike tours.com travelers we’re pretty attuned to following direction…this particular trip had poor written and app directions. If you are interested in this particular trip you had better be in the best shape of your life. It is not a moderate level trip…even on an e-bike.
- What was the date of your tour?
- June 2022
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- Much harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Italy
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BikeTours.com staff reply from Kirsten from Biketours August 19, 2022
Hi John,
Thank you so much for taking the time to leave us feedback. We do realize this tour is difficult and that is a likely reason you saw fewer cyclists on the route than in past trips. We're sorry to hear you had trouble with the GPS application. For future, we'd be happy to review it with you ahead of time to ensure there are no troubles on your tour. And remember, help is always a phone call away! I hope you were able to bring home some good memories from this beautiful area.
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★★★★★ shea214 November 13, 2016too much is too much
· Three Lakes Tour: From Geneva to Annecy
This tour is quite lovely, but not at the level we expected. This is our 8th tour so we feel we get them by now. We like the unguided aspect, but they completely outsourced the work of actual directions to a machine. It is not an adequate substitution. The machine added at least 15 miles on the first day and was most frustrating. Please, give us actual directions AND MAPS. A silly little device is certainly helpful but should not be a substitute. And the distance and hills were definitely not Medium. This was proven out the first night by the guy who biked to the hotel (he likes extreme and he thought it was tough).
- What was the date of your tour?
- Sept2016
- How many tours have you completed?
- 8
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- France, Switzerland
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BikeTours.com staff reply from Lindsay Nash November 14, 2016
Hi! Thanks for your review. We're glad to hear that the tour was lovely despite the tour level not meeting your expectations. We're taking your review to our products team and to the local tour operator to re-assess the tour level. Thank you for sharing your experience and helping us to better advise other travelers in the future.
-----
I wanted to follow up once more on your review after following up with the local tour operator. They've never received complaints about the GPS before, and they did provide maps, a profile, and a large marked map in the roadbook on your tour. Also, to clarify, the client you mentioned who said it was a tough route was doing the more challenging version of the tour, not the version you went on. I'm sorry if that was confusing.
Again, we apologize the tour level did not match your expectations, but we do state clearly in the Surface and Terrain details about the daily climbing.
Thank you again for sharing your experience.
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★★★★★ Francisco Averhoff 2 weeks agobeautiful countryside
· Cycling Paradise of Provence - to and from Avignon
the hotels were very nice (we upgraded) and the bike riding was very doable and the countryside was beautiful. we have done 5 self guided bike tours through biketours.com and have been very satisfied, however for this trip the actual travel agency in France (Walk Inn) was unsatisfactory: 1. they did not meet with us and did not go over the routes; 2.did not meet with us to go over the bike equipment; 3. we had trouble with the GPS system on our phones and they provided no assistance; 4. the written maps/routes did not match the routes on the GPS (once we were able to get it on our phone); 5. the GPS routes that we finally downloaded were often for the trip going in the opposite direction which made the navigation more challenging; 6. Finally, the hotel transfers and bike provider were subcontracted by Walk Inn making coordination difficult and furthermore, Walk Inn did not answer our calls using the phone number provider for emergency contact. Overall because of the in country travel agency , Walk Inn, this trip was only fair and could have been excellent.
- Countries included in this tour?
- France
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★★★★★ Andrew Lindsay 2 weeks ago
Disappointing Tour - Did Not Meet Expectations
· Cycling the West Balkan Triangle
Positives:
1) The e-bikes were very good and well maintained; the routes were generally excellent if a little short for e-bikes (rides often finished early afternoon whereas on most other organised cycle trips I've been on they were spread out over most of the day).
The rides from Herceg Novi to Kotor; Ravno to Ston and Ston to Kun were particularly enjoyable - brilliant scenery and quiet roads.2) Accomodation - Hotels were all very good apart from Marija 2. This hotel was a good 20 minute walk from Kotor; room was clean but rather dark and miserable (no view; no balcony but lots of signs instructing occupants what not to do). Fried eggs at breakfast were cold). By contrast the Hotel Stancia in Ravno was a delight.
3) Food - This was an enjoyable part of the tour. The 'included' lunches and evening meals were very good. The lunches at Ravno, Ston and Kun were especially enjoyable - offering liquor tasting; olive grove visit and locally produced food respectively. The local restaurants we chose for our evening meals were also excellent.Areas To Improve: As a guided introduction to the West Balkans this trip has nothing to recommend it. The guide, while perfectly charming and an excellent cycle tour leader, had next to nothing to say about the countries we visited (their history; their customs and culture; their flora and fauna). I suspect his Company has never provided any training on how to be a tour guide.
This tour makes it very easy to miss exploring the old town of Herceg Novi; the walls of Kotor and Cavtat Old Town (indeed most of the group did) because they were never recommended or even mentioned; nor did we cycle to them). Dubrovnik is the jewel (albeit a very busy jewel) of the West Balkans and it would be very easy to book this tour and never see it (the old town is a 40 minute walk from the Hotel Adria).
I've cycled many times with Explore and Exodus on group guided tours and their delivered experience is vastly superior to that of BikeTours.com.
- What was the date of your tour?
- April 2024
- How many tours have you completed?
- I've been on well over 20 bike tours. The West Balkan tour is bottom quartile. Your guides need training. Happy to provide more feedback.
- Difficulty (actual vs. expected)?
- Much easier
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- Bosnia and Herzegovina, Croatia, Montenegro
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★★★★★ Sparky September 21, 2017Boring trip
· · Venice to Mantua by Bike and Boat (and reverse)
Although the barge itself was nice and the food delicious, the trip itself is very boring once you leave Venice. Hours and hours of passing soybean fields. Lots of riding in hot weather on unshaded roads....some quite busy. Very few days were on actual bike paths. When we did get to a town, most things were closed as it was between 1 - 4....siesta time in Italy. The cheese tour was nice. That's about it!
- What was the date of your tour?
- August 26, 2017
- How many tours have you completed?
- 0
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists
- Do you recommend this tour?
- No
- Countries included in this tour?
- Italy
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★★★★★ Richard Rogers 8 months agoNot as I had expected
· · Provence by Bike and Boat
Not expecting to ride as a group. The riding involved more road riding and realize that a leader was necessary. The riding in Southern France is not as developed as Central Europe.
- Countries included in this tour?
- France
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★★★★★ Molly Troop 2 weeks agoMust be an expert
· San Sebastian E-MTB Tour
1. The guide really didn't provide much information about San sebastian which I thought we would get some history about the area or basque culture
2. The guide brought a friend and neither of them wanted to accommodate my entry experience. I had researched the biking area and knew there were paved roads to go up if I thought the off reading was too much but they continued to push what they wanted to do, not what I was comfortable with
3. The guide did no introduction to our bikes. There was zero instruction given on how to use the electric nor a review on any part of the bike
4. Only take this tour if you are a very experienced mountain biker and only want to mountain bike.- What was the date of your tour?
- April 2024
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- Much harder
- Do you recommend this tour?
- No
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★★★★★ kirbymom October 19, 2016Great Effort but we were frequently lost
· A Taste of Italy: Emilia-Romagna
We had titanium bikes and a very intro. Unfortunately we were lost so often that instead of enjoying time at q location, we were biking around asking locals and using our compass. I think Bike Tour tried too hard to use route with less traffic or a bicycle trail. This made it very hard to get in and out of cities. We had both a bike gps with the routes inputted and the written instructions. Just give us the most direct route out of the cities.
The hotels were nice and mostly well located. Sometimes they weren't well located like the one on the farm. We very much enjoyed the cooking class, the visit to the balsamic vinegar producer, and the gelato machine making -- that ws great. Also the dinners and breakfasts were very good to excellent.
I would recommend this tour IF the routes were adjusted and the visit to the farm was eliminated- What was the date of your tour?
- 10-4-16
- How many tours have you completed?
- thousands of miles w/o guides
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Italy
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★★★★★ May 10 months ago
First family cycling trip completed!
· Danube Bike Path 8 Nights (Upscale Lodging)
Overall a satisfactory trip! The GPS is very useful for navigation. The hotels are great! Just on first day, we find that 2 of the 4 bikes are not fit. We have enter our age and height and has not been told specifically what kinds of bikes will be assigned. I found that they just give standard bikes for adult female and male disregard our height and age (Asians in average are shorter than Westerners.) The person, Robert, arrived for “bike fitting” was not helpful at all. He suggested my daughter to cycle 30km to their bike shop to change bike. When we asked him to call customer service, he said he didn’t have Wi-Fi. So, Eurobike send a staff without communication methods to help customers’ solve problems? Finally, Robert had to use my phone to call the CS number. And in the phone, he said we are “bla, bla, bla.” Is it the customers cannot voice their requests, even the bikes are not fit and customers have to take the risk of getting hurt or accident? and seems to Robert, customers’ requests are “bla, bla, bla..” And customers need to take the riding risk to go 30km to change bike? Later he mentioned it may need to charge EUR 50 per bike change if need to switch bikes in Passau. I have emailed biketour and I am grateful that next day the 2 bikes were changed without additional charges. In second day, Simon is much more helpful. Simon helps us do the testing & it works. Simon is v polite and helpful. Passau is the starting point of Danube cycle path. I feel strange that the outsource company does not have a bike rental centre there. This is our first family cycling trip and it did create stresses at the beginning. The outsource company probably need to have better communication with biketour.
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★★★★★ Ron S September 11, 2017Classic
· Vienna to Budapest (Classic)
Nice hotels. Great company rep. (Joseph ) Lousy route. Too many dirt trails including one which may have been a garbage dump.l Less than twenty five percent of the route was along the Danube. The signage was not good. I have run four trips thru Bike Tours but this one is not a winner. All the others were great. One participant who had a patellar injury rented an electric assist bike but the battery pack did not hold charge very long. We had additional niggling bike problems.
