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Please arrive 10 minutes before the departure time.
For Daily- scheduled tours • Up to 24 hours before the scheduled tour departure time, there is no cancellation or rescheduling fee.• Within 24 hours of the scheduled tour departure time, 100% cancellation fee.• Reschedule is subject to availability of our equipment and tour guides.• For cancelling or rescheduling email to: contact@insiderotterdam.com Adverse weather policy • Tours run in all weather conditions, rain or shine. Exception is a weather alarm code orange or red.• We reserve the right to postpone the starting time of a tour for up to 60 minutes.• In case of light and sporadic rain, ponchos are provided. In case of heavy rain, we will change the bicycle tour into a walking tour and include several covered locations. Please bring an umbrella just in case.
• Up to 24 hours before the scheduled tour departure time, there is no cancellation or rescheduling fee.• Within 24 hours of the scheduled tour departure time, 100% cancellation fee.• Reschedule is subject to availability of our equipment and tour guides.• For cancelling or rescheduling email to: contact@insiderotterdam.com
• Tours run in all weather conditions, rain or shine. Exception is a weather alarm code orange or red.• We reserve the right to postpone the starting time of a tour for up to 60 minutes.• In case of light and sporadic rain, ponchos are provided. In case of heavy rain, we will change the bicycle tour into a walking tour and include several covered locations. Please bring an umbrella just in case.
