First Timers  Bike Tour Reviews (page 6)

  • Holland Bike & Boat Northern Tour
    (4/5) Carol Morningstar 12 months ago

    Wonderful Bike Cruise and exceptional sites to see while biking

    · · Holland by Bike and Boat, Northern Tour

    Loved this cruise. We hope to book Croatia next year. The staff was wonderful and our director (Ken I think?) worked tirelessly to make everyone's trip wonderful. The food was good but we were disappointed that we had to pay to get water at dinner. This should always be free! Also we would have liked coffee available all day.

    One complaint was our room. Others who also ordered the basic stateroom had twice the size of ours for the same price. We were in a back room that had minimal space and NO CLOSET space or anywhere to hang anything! We had two shelves each for our clothes. We think it was actually a staff room for one person, yet we had to share it. I needed to climb over my husband to get out of bed at night.
    Not comfortable! That was disappointing but we got used to it and loved the cruise anyway. I do believe it should have been a much reduced price though.

    What was the date of your tour?
    Aug 24 2024
    How many tours have you completed?
    2
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists, Solo travelers
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Holland
    •  (photo by Carol Morningstar)
    •  (photo by Carol Morningstar)
    •  (photo by Carol Morningstar)
    •  (photo by Carol Morningstar)
    • 4/5 Value
    • 4/5 Included meals
    • 5/5 Bikes + equipment
    • 2/5 Hotels or boat
    • 5/5 Scenery
    • 5/5 Ease of navigation
    • 5/5 Tour documents
    • 5/5 Local tour company services
    • 5/5 Route selection
    • 5/5 Guides (if applicable)
  • Danube Four Countries
    (3/5) Linda Cooper October 18, 2024

    Made the most of being stuck at the dock.

    · · Danube Delights: Biking through Four Countries

    An act of nature meant that the boat never left the dock. The company made a point to provide activities and bike routes for 7 days in Vienna. Bike Tours was non existent when it came to communicating the changing conditions before the tour started.

    What was the date of your tour?
    Sept. 2024
    How many tours have you completed?
    1
    Difficulty (actual vs. expected)?
    Somewhat easier
    Countries included in this tour?
    Austria, Germany, Hungary, Slovakia
    • BikeTours.com staff reply from Biketours team October 21, 2024

      Hi Linda, we do sincerely appreciate your willingness to make the most of an unexpected situation. Unfortunately the Danube flooding was an unprecedented and historic event which inevitably left a chaotic situation for all involved. I do apologize that Biketours team could not update you. With the dynamic situation we relied on the on board crew who had the best ability to give you the most up to date and pertinent information. I hope despite the frustrations you were able to bring home fond memories of your time in Austria.

    • 3/5 Value
    • 2/5 Included meals
    • 3/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 3/5 Scenery
    • 1/5 Ease of navigation
    • 4/5 Local tour company services
  • (5/5) Sean Thomson October 16, 2024

    Amazing trip, wonderful memories

    · · Danube Delights: Biking through Four Countries

    Overall the trip was excellent. We enjoyed the rides, the beautiful countryside, City tours and company of our fellow passengers. The boat and rooms were clean, the service was great and the food was delicious. The bikes worked great and the seats were very comfortable.

    Communication could have been better. For example on the first day the boat couldn't make it into Passau so we showed up at the dock to busses with no notification. There were major floods about 10 days before our cruise and it would have been nice to get a general acknowledgement of the situation prior to the trip.

    We felt fairly rushed on the bikes especially on the first day through the Danube Bend and from Vác to Esztergom. Even another hour could have made the trip more relaxed. The later route still had lots of mud and took a lot longer than expected.

    The trip was comfortable and well organized. We plan to do another trip in the future.

    What was the date of your tour?
    October 2024
    Difficulty (actual vs. expected)?
    Somewhat easier
    Who is this tour suitable for?
    First-time bike tourists, Solo travelers
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria, Germany, Hungary, Slovakia
    •  (photo by Sean Thomson)
    • BikeTours.com staff reply from bozena_kusovac October 16, 2024

      Hi Sean - thank you for your thoughtful feedback! We appreciate your suggestions regarding communication and pacing, and we’ll work on improving those aspects for future trips. Thank you for sharing, and we hope to welcome you aboard again!

    • 5/5 Value
    • 5/5 Included meals
    • 5/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 5/5 Ease of navigation
    • 5/5 Tour documents
    • 4/5 Local tour company services
    • 5/5 Route selection
  • Amsterdam to Bruges
    (4/5) J Matthew Schley October 13, 2024

    Beautiful fun

    · · Amsterdam – Bruges by Bike and Boat – Fluvius (and reverse)

    Really good deal ship was very nice ,great group of people. Saw many beautiful sites. Some tough weather in October.

    What was the date of your tour?
    October 2024
    How many tours have you completed?
    6
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists, Solo travelers, Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Belgium, Holland
    • 5/5 Value
    • 4/5 Included meals
    • 4/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 5/5 Scenery
    • 5/5 Ease of navigation
    • 5/5 Local tour company services
    • 5/5 Route selection
    • 4/5 Guides (if applicable)
  • Danube Bike Path
    (2/5) Shirley Santucci October 11, 2024

    Disappointed

    · Danube Bike Path 8 Nights (Upscale Lodging)

    Total lack of communication in not informing us that our biking would end 2 days early, which meant missing out biking through the Wachau valley . When I contacted Bike Tours that my husband was ill and could not make the trip. I should have been informed then that there were changes to the scheduled tour. The welcome meeting & bike fitting was a joke. There was absolutely no value in that 15 minute meeting. I had to adjust the handle bars myself and struggle through removing the battery for charging at the 1st two hotels that did not offer charging in the bike storage area. The electric bike itself was very good quality and comfortable to ride. The printed trip itinerary was easy to follow but did not offer much in the way of "do not miss" highlights along the way. In my opinion, only three of the hotels were worth the upscale category. I would not recommend this bike tour for anyone that has experienced quality bike tours previously.

    What was the date of your tour?
    September 26 to October 3
    How many tours have you completed?
    three
    Difficulty (actual vs. expected)?
    Much easier
    Who is this tour suitable for?
    First-time bike tourists
    Do you recommend this tour?
    No
    Countries included in this tour?
    Austria, Germany
    • 2/5 Value
    • 4/5 Included meals
    • 5/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 2/5 Scenery
    • 4/5 Ease of navigation
    • 4/5 Tour documents
    • 1/5 Local tour company services
    • 2/5 Route selection
  • Danube Four Countries
    (5/5) Tammy Noteboom October 11, 2024

    Best trip ever!

    · · Danube Delights: Biking through Four Countries

    I loved everything about our bike and boat tour down the Danube. The e-bikes were high quality and well-maintained and the ship and the pampering they gave us after our days biking was fabulous. Everything on board was perfect. We loved our waiter, Ayup, and our cruise director, Leslie. And the biking—it was so incredible. The entire trip exceeded our wildest expectations. We are already planning our next one!

    What was the date of your tour?
    September/October 2024
    How many tours have you completed?
    First one
    Difficulty (actual vs. expected)?
    Somewhat easier
    Who is this tour suitable for?
    First-time bike tourists, Solo travelers
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria, Germany, Hungary, Slovakia
    • Biking through Austria’s wine country (photo by Tammy Noteboom)
    • So much beauty (photo by Tammy Noteboom)
    • 70s and 80s night on board the Vivienne (photo by Tammy Noteboom)
    • Stopping for our delicious sack lunch. (photo by Tammy Noteboom)
    • Loving the celebration of our 49th wedding anniversary (photo by Tammy Noteboom)
    • More beautiful countryside. (photo by Tammy Noteboom)
    • 4/5 Value
    • 5/5 Included meals
    • 5/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 5/5 Tour documents
    • 5/5 Local tour company services
    • 5/5 Route selection
  • Lake Constance Bike Path
    (4/5) James Ruzevick October 10, 2024

    A nice tour but a few hiccups along the way

    · Lake Constance Bicycle Path

    On the first day of the tour, our bags were not delivered by the 6:00 pm promised time. I called the emergency number and found out that they never were picked up from our departure hotel. The fault was with the Hotel Halm who said that we had never checked in the evening before. Our bags arrived at about 8:00pm but it kind of ruined a nice evening that I spent waiting in the lobby instead of enjoying a pleasant dinner. On the 3rd day just as we started our ride my wife had a flat rear tire on her e-bike. Our instructions stated to not attempt to change an e-bike rear tire. It was a Sunday and the bike shop in town was closed. I asked to have another bike delivered but was told that it was not possible. We were told to take a train to the next town where a replacement bike was to be delivered by 0900 the following day. The replacement bike arrived at about 10:45. The rest of the trip went according to plan. The weather on the 3rd day was really beautiful, so I regret that we were not able to ride on that day.

    Countries included in this tour?
    Austria, Germany, Switzerland
  • Danube Four Countries
    (4/5) Amy Lynch October 10, 2024

    It was very nice but flooding kept us from boating on the Danube.

    · · Danube Delights: Biking through Four Countries

    Vienna Austria was amazing. It’s a beautiful and friendly city. We saw many of the sights and enjoyed it so much.

    What was the date of your tour?
    September 2024
    How many tours have you completed?
    Two
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists
    Do you recommend this tour?
    No
    Countries included in this tour?
    Austria, Germany, Hungary, Slovakia
    • 5/5 Value
    • 5/5 Included meals
    • 5/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 3/5 Ease of navigation
    • 3/5 Tour documents
    • 3/5 Local tour company services
    • 5/5 Route selection
  • Provence by Bike and Boat
    (4/5) Ron Walker October 9, 2024

    Highly Recommended Itinerary

    · · Provence by Bike and Boat

    This was a great trip and I'm giving it 4 stars rather than 5 only because I wasn't crazy about our boat, the Caprice. The dining area is just way too cramped when the boat is fully booked. From what I saw of the L'Estello, which does the same route, it might be a better choice. Otherwise, it was great. We did a ride out of Amsterdam earlier this year, and riding around Provence is about 100x more interesting than riding Friesland. I'd highly recommend that area to everyone. Specific to the local operator, the e-bikes were excellent, loved our guide, food was terrific and the team was very focused on providing a great experience for the guests.

    What was the date of your tour?
    September 2024
    How many tours have you completed?
    7
    Difficulty (actual vs. expected)?
    Somewhat easier
    Who is this tour suitable for?
    First-time bike tourists, Solo travelers, Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    France
    • 5/5 Value
    • 5/5 Included meals
    • 5/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 5/5 Scenery
    • 5/5 Ease of navigation
    • 5/5 Local tour company services
    • 5/5 Route selection
    • 5/5 Guides (if applicable)
  • Danube Bike Path
    (1/5) Richard Severson October 9, 2024

    Very dissatisfied

    · Danube Bike Path 8 Nights (Upscale Lodging)

    Our trip was shortened due to previous rains which had damaged the trail and sections were closed. We were not informed of this issue until we had been biking for two days. We were unable to ride the final two days as the trail was closed.
    We should have been notified of this situation prior to our leaving home. We would have cancelled the trip (we had trip insurance) and rebooked for next year. VERY disappointed in the way this information was withheld from us. It is a clear case of the bike touring company looking out for themselves and totally disregarding us, the customer.
    Also, one member of our party had to cancel due to medical reasons. This information must not have reached the provider as 4 bikes were delivered and all hotels were expecting 4 people.

    Countries included in this tour?
    Austria, Germany
    • BikeTours.com staff reply from jan October 9, 2024

      The unprecedented storm that hit the region of your trip completely overwhelmed everyone in the region so many balls were unfortunately dropped. Though this is no excuse, there simply were not enough resources to update and help all of our travelers. This was a problem for everyone in the industry. Our apologies the weather - and the massive fallout is caused - did not cooperate. We hope you'll give us a chance on another trip.

  • Bike Paths of the Dolomites
    (5/5) Marcie B. October 8, 2024

    Dazzling Dolomites and so much more!

    · Bicycle Paths of the Dolomites (based in one hotel)

    An excellent introduction to the Sud Tirol region via out-and-back bicycle day tours. Returning to our beautiful nest at the Hotel Laurin every evening was exceptional and we enjoyed a feast for the senses every single dinner. We had a reserved table for our entire stay (breakfast buffet and gourmet multiple course dinners) and the reception and wait staff were friendly, efficient and very customer service oriented. We selected e-bikes and are glad we did (we are 80 and 79 years of age and love E-bikes)! The itinerary had slightly changed from the original program, but it was easy to adjust our expectations based on shuttle availability. The routes were well marked and the app's instructions were clear. We knew there wouldn't be a handlebar phone mount, so brought one. Also we upgraded our T-Mobile coverage for 5G coverage for the month we were abroad.
    We also appreciated the brand new pair of panniers and the handlebar bag (one per room).
    The only day we encountered an unpaved route was the Cortina d'Ampezzo former rail to trail route. The drop off shuttle pointed in the general direction of the bicycle path, but it took the SIX of us to figure out it wasn't immediately visible. We had to pedal past the bobsled shed/track and push the bikes up a relatively steep embankment to access the then well-marked and mostly packed gravel trail into Cortina.
    Fall weather can be fickle, but we biked every day in a different direction without issue. Raingear was indispensable on two of the five cycling days.
    The ride to Lago di Braies can involve some traffic the closer one gets, but cyclists don't have to pay for parking and it's well worth the long climb.
    All in all, we would rate this tour company, the hotel facilities and the quality of the instructions to all the bike destinations highly.

    What was the date of your tour?
    September 2024
    How many tours have you completed?
    10+
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    Solo travelers, Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Italy
    • Loading the bikes for the Cortina D'Ampezzo shuttle. (photo by Marcie B.)
    • Lovely stream side bicycle path out of San Candido to Sesto passed rural chalets with a winter stockpile of wood. (photo by Marcie B.)
    • This fabulous dessert from the Hotel Laurin was simply called "Disassembled Apple Strudel." (photo by Marcie B.)
    • Back home and still smiling from all the wonderful memories. (photo by Marcie B.)
    • 5/5 Value
    • 5/5 Included meals
    • 5/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 5/5 Ease of navigation
    • 5/5 Tour documents
    • 5/5 Local tour company services
    • 5/5 Route selection
  • Provence by Bike and Boat
    (5/5) ALEX BERESNIEWICZ October 8, 2024

    Great trip

    · · Provence by Bike and Boat

    Beautiful countryside with little climbing made for a totally enjoyable trip. Our guide, Alex, was absolutely amazing, our care on board the boat was flawless, and the meals at dinner were all excellent. Five stars!!

    Countries included in this tour?
    France
  • Best of Holland South
    (5/5) Ben Goebel October 7, 2024

    Yes, it described it very well

    · Best of Holland South: Canals, Windmills & Historic Towns

    It truly was a fabulous way to experience the countryside, would not have done this otherwise. We enjoyed every minute of the landscape, architecture and people we met along the way,

    Countries included in this tour?
    Holland
  • Danube Four Countries
    (3/5) Joann Schmidt October 6, 2024

    Not what I was expecting

    · · Danube Delights: Biking through Four Countries

    Our river/bike cruise turned into a floating hotel in Vienna. Our boat never left the dock all week because of historical flooding on the Danube. The boat and cruise personnel were all fine but just wish we could of actually seen something of the countries we were hoping to see on the river. Not sure if I would ever sign up for one of these again.

    What was the date of your tour?
    September 2024
    How many tours have you completed?
    just this one
    Countries included in this tour?
    Austria, Germany, Hungary, Slovakia
    • BikeTours.com staff reply from jan October 7, 2024

      The storm that hit your area during your trip effected 1000s of travelers and overwhelmed our local partners and ground crews. Our apologies but we cannot control mother nature. Thanks for your business and we hope you'll give us another chance!.

    • 2/5 Value
    • 4/5 Included meals
    • 4/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 3/5 Scenery
  • Lake Constance Bike Path
    (4/5) Al Coop October 5, 2024

    Wonderful Experience

    · Lake Constance Bicycle Path

    My wife and I went on a self guided tour and had a wonderful experience. We feel so fortunate to have found biketours.com. Overall I would rate the tour company good to excellent. The only suggestions I have are that my wife’s e-bike frame was not fit properly for her smaller body size. Secondly, we initially used Google Maps which guided us on more main roads than we expected. Not until a couple of days in to our tour did other cyclist suggest downloading a cycling app which their tour company suggested. Their app guided us on more scenic off-road trails. I now understand why when the booklet says 30 km to 40 km the shorter distance is on more main roads and not off roads. As a first timer I think biketours.com could be clearer in their correspondences or booklet and possibly suggest such apps. Overall everything was first class and we had a fantastic and memorable experience. Thank you and hopefully we will use biketour.com for future trips.

    What was the date of your tour?
    September 2024
    How many tours have you completed?
    This was our first
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists, Solo travelers, Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Austria, Germany, Switzerland
    • 5/5 Value
    • 5/5 Included meals
    • 5/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 4/5 Ease of navigation
    • 4/5 Tour documents
    • 4/5 Local tour company services
    • 2/5 Route selection
  • Danube Bike Path
    (5/5) Don Ference October 5, 2024

    Fantastic experience! Loved it!

    · Danube Bike Path 7 Nights (Classic)

    Great way to see Austria, the scenery was spectacular. The local partner was very well organized and accommodating, they went above and beyond expectations. We were really impressed with the hotels selected and the food was delicious!

    Countries included in this tour?
    Austria, Germany