Danube River Bike Tour Reviews (page 2)
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★★★★★ Richard Severson 4 months agoVery dissatisfied
· Danube Bike Path 8 Nights (Upscale Lodging)
Our trip was shortened due to previous rains which had damaged the trail and sections were closed. We were not informed of this issue until we had been biking for two days. We were unable to ride the final two days as the trail was closed.
We should have been notified of this situation prior to our leaving home. We would have cancelled the trip (we had trip insurance) and rebooked for next year. VERY disappointed in the way this information was withheld from us. It is a clear case of the bike touring company looking out for themselves and totally disregarding us, the customer.
Also, one member of our party had to cancel due to medical reasons. This information must not have reached the provider as 4 bikes were delivered and all hotels were expecting 4 people.-
BikeTours.com staff reply from jan October 9, 2024
The unprecedented storm that hit the region of your trip completely overwhelmed everyone in the region so many balls were unfortunately dropped. Though this is no excuse, there simply were not enough resources to update and help all of our travelers. This was a problem for everyone in the industry. Our apologies the weather - and the massive fallout is caused - did not cooperate. We hope you'll give us a chance on another trip.
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★★★★★ Joann Schmidt 4 months agoNot what I was expecting
· · Danube Delights: Biking through Four Countries
Our river/bike cruise turned into a floating hotel in Vienna. Our boat never left the dock all week because of historical flooding on the Danube. The boat and cruise personnel were all fine but just wish we could of actually seen something of the countries we were hoping to see on the river. Not sure if I would ever sign up for one of these again.
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- just this one
- Countries included in this tour?
- Austria, Germany, Hungary, Slovakia
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BikeTours.com staff reply from jan October 7, 2024
The storm that hit your area during your trip effected 1000s of travelers and overwhelmed our local partners and ground crews. Our apologies but we cannot control mother nature. Thanks for your business and we hope you'll give us another chance!.
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★★★★★ S. Chilton 4 months agoA few issues
· Vienna to Budapest (Classic)
We have riden with BikeTours in the past, and loved it. This tour had some pros and cons. Pros: The hotels were great. The bikes were in good condition, and the in-country staff were responsive and easy to get in touch with.
Cons: We used Google maps on our last tour. It’s useless here except inside the major cities. The provided app is a battery killer. Make sure you have a portable charger or are with others who can use their phones when yours dies. The maps also stop at the city gates. Since they know your hotels when they make the map, they should include your hotel and all of the mentioned attractions. We wasted a ton of time trying to get to sites that weren’t on their app.
Avoid Mosonmagyaróvár. If you’re doing an independent tour, you could bike to it and then take the train to Györ. There is a lot more to do there.
Finally, we rode this a week or so after the record-setting flood. We were prepared for some issues, but were told “you
won’t even be able to tell there was a flood“. The bike paths are fine“. There was an area about 15 km outside of Vienna that was impassable were it not for a kind farmer with a tractor that made a path. People were sliding out in slick mud. Another area before Esztergom had trees for several km in the path that was listed, and a place where it told us to walk our bikes over a weir. There was actually a dry, paved and debris-free path just above it that wasn’t new. I was wondering why the in-country rental company didn’t know about these. It seems as though the map hadn’t been updated for some time. They also say that there are no places to get food between some of the towns. We saw restaurants or grocery stores every 6-10 km.All in all, we did have a great time, but I think it would be hard for first timers or slower cyclists. I would recommend additional days in Bratislava and Budapest.
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★★★★★ Don Ference 4 months agoFantastic experience! Loved it!
· Danube Bike Path 7 Nights (Classic)
Great way to see Austria, the scenery was spectacular. The local partner was very well organized and accommodating, they went above and beyond expectations. We were really impressed with the hotels selected and the food was delicious!
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★★★★★ Mary Schmidt 4 months ago
Unable to review as the Vivienne never left port in Vienna - Please contact me. I would have loved to have been able to review.
· · Danube Delights: Biking through Four Countries
Dear Team at BikeTours.com,
I hope you all are doing well. I am writing regarding my recent river cruise, Danube Delights aboard the Vivienne on September 15, which unfortunately was impacted by flooding, causing the cancellation of several key ports of call and remained docked in Vienna for 7 nights. While I understand that weather conditions are beyond anyone’s control, missing out on many destinations left me disappointed, as I had been looking forward to the full experience. My husband and I had been planning this for over a year and celebrating our 40th Wedding Anniversary.
Our cruise director did his best to keep the passengers entertained and informed but was getting very mixed messages from someone. It started the first day in Passau with the hired transportation did not have a concrete deportation location. It was 2:30pm before we were even contacted to tell us to go to the bus station and we would be transported to Vienna. After boarding the Vivienne we were told that we would be docked in Vienna for a couple of days and for those interested we could take the bus to Budapest and Bratislava on the next two days. It was a very long bus ride but a nice trip to both.
Starting on Wednesday, day 3, we were then told we MAY leave every evening, so we needed to be back on boat at 5 or maybe a different time and were not able to take any extended excursions due to the possibility of debarking. Thursday we were led to believe we may leave later in the night. Then Friday, we were instructed to be back on the boat at 11:00 am because we might leave. It was determined after we came back that we were not going to be able to leave. We would have loved to have taken the train to visit another location Wednesday - Friday. The last day, Saturday, was the worst, we had to sit on the boat because there would be announcements at 9:00 am, then stay on because we might leave at 11:00am, then wait again until after 1:00pm and then there was a decision to let us off. It was obvious the boat wasn’t going anywhere due to the 24 hours it would have taken to cruise back to Passau and there was another cruise scheduled. Also, we were extremely far back in the line of boats that would have moved before us.
Given these unforeseen circumstances, I am inquiring about a future cruise credit (FCC) toward another cruise or a refund. We were so excited to do our first River cruise as a way to travel and have the ability to bicycle and I would love the opportunity to schedule another boat/bike cruise and fully experience the journey.
I appreciate your understanding and consideration of this request, and I look forward to your response.
Sincerely,
Mary Schmidt- What was the date of your tour?
- September 15, 2024
- How many tours have you completed?
- This would have been our first but can't count due to not leaving port.
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Hungary, Slovakia
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BikeTours.com staff reply from Jan October 31, 2024
Thank you for traveling with us. Unfortunately the weather in Europe this fall caused chaos for a number of travelers. The Danube area in particular was heavily effected though other spots in Europe had similar weather related issues. We cannot control the weather and also do not provide free insurance against such events. (This is why we suggest you buy travel insurance several times throughout our sales process.). I am very sorry your 40th anniversary trip didn't entirely go as planned but hope you come back and try again. Besides causing chaos for our travelers, our global team and partners was also buried with support calls so it wasn't fun for us either.
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★★★★★ Brenda Brown Wright 4 months ago
Biking across the Danube
· · Danube Delights: Biking through Four Countries
It was a great experience, Leslie and Barbara plus the guides did an outstanding job. We were
Lucky to be able to explore some
Of the area, during flooding. Or near flooding .- What was the date of your tour?
- Sept 22
- How many tours have you completed?
- 1st one
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Hungary, Slovakia
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★★★★★ Diana Ortiz 4 months ago
First Bike trip to Europe
· · Danube Delights: Biking through Four Countries
What a great way to visit 4 countries! Leslie was amazing making sure everyone was taken care of and making necessary changes to make our trip memorable! The crew was friendly and accommodating as well. Rooms were clean and beds made early!
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★★★★★ PAULINE MOENCH 4 months ago
TRIP OF DREAMS THAT FELL FAR SHORT
· · Danube Delights: Biking through Four Countries
Not much to say here since our boat never left the dock. Our host, Lesley, was a peach and completely competent. If not for him, we would have left on day two. My biggest disappointment was only having bus tours to Budapest and Bratislava. I would have appreciated a little creativity added in to take us to a couple more places. The tour people were awful with their communication, telling us for three days in a row that we might leave when we knew we were going nowhere. The crew was great, the food was not the greatest, but no complaints. I have a special diet that they were over the top accommodating of. You drastically need to improve your beverage packages—not enough provided for the $$$ we paid up front. 498 euros for the two of us when we wound up spending most of our day off the boat was out of line. If we had been cycling every day, I would not have purchased a package, considering you did not include what are everyday cocktails in the USA, like Manhattans.
For the rooms, rather than having that dopey pull-out at the end of the bed, leave that area under the bed open for luggage storage. Also, get rid of the carpet. Beds were very comfortable. We would have liked to have left our sliding door open a bit. Some kind of stop at the base so they can be open six or eight inches would have been appreciated. I’m sure the daily bike routes would have been great if we had been able to utilize them.
- What was the date of your tour?
- SEPT 2024
- How many tours have you completed?
- 0
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Hungary, Slovakia
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BikeTours.com staff reply from jan October 1, 2024
The epic storm that hit during your trip effected 100s of our guests. The people on the ground were left in a very very difficult situation and we apologize for any inconvenience this caused. Unfortunately we cannot control the weather. Thanks for your business and we hope you travel with us again.
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★★★★★ Kristin Reese 4 months ago
First time to Europe
· · Danube Delights: Biking through Four Countries
Only reason this wasn’t a 5 star rating is because of the crazy flooding. Despite the challenges Leslie and crew did an AMAZING job coming up with fun things for the group to do. The crew was super helpful, and polite. I truly felt spoiled. Thank you for making my first boat tour and first time in Europe a great experience.
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★★★★★ Boris Erlank 4 months ago
Despite terrible weather and floods, we had a good time
· · Danube Delights: Biking through Four Countries
Given the effects of climate change, I think the local operators, will have to work on contingency plans for a good customer experience when the weather is bad. We sat in Passau for 4 of the 7 days and then managed to sail as far as Linz. No Vienna, no Bratislava, no Budapest.
We managed to have two days of cycling which were great. The cruise director, Juergen, went out of his way to come up with alternatives on the fly. The food was excellent, the staff friendly, and the accommodations very good. But, mainly due to weather, this was a far cry from the dream holiday we had hoped for.
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★★★★★ MM 4 months ago
Flood Trip
· · Danube Delights: Biking through Four Countries
We were bussed from Passau to Vienna to meet the boat, which never left port for the week due to flooding. All week we were told their was a possibility of leaving port, so there were days we had to stay around the boat to wait for details, which hampered our daily plans. It would have been better to just tell us up front we would be there all week, so our plans for the day could be made.
The cruise director did everything he could to make the trip memorable, which is was, with the constraints he had.
Breakfast's were fabulous, lunches provided were good! Dinners were a little lacking, but adequate. Drinks were fine, but more options for daily drink tickets would have been appreciated. The Vivienne was beautiful! -
★★★★★ Kristin Ackerman 4 months ago
Different but still great
· · Danube Delights: Biking through Four Countries
Unfortunately, our riverboat cruise was unable to move due to flooding on the river. The staff did the best they could with making sure we had food, drinks, and entertainment. I would definitely check out this company again and hopefully the plans go as is. At least we were stuck in Vienna so I cannot complain about that.
- What was the date of your tour?
- September 2024
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Hungary, Slovakia
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★★★★★ Tad Staley 4 months agoAppreciate the support throughout, especially handling paths closed due to flooding
· Danube Bike Path 5-nights (Active)
Lovely trip, with great bike paths, gracious accommodations and excellent directions. We appreciated the hard work of the local hosts, who had to make daily route adjustments due to flooding conditions, but their communications were very good.
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- 1
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany
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BikeTours.com staff reply from jan September 27, 2024
Thanks for the feedback and your business. Glad you had a great trip. Unfortunately the weather did present a problem for folks traveling in your region but many - like yourselves - made the most of it. Great picture and safe travels!
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★★★★★ Henry Ronald Samuels 4 months ago
Bike with HS Buddies all 83
· · Danube Delights: Biking through Four Countries
Food was great on the ship as was the room. Rain first several days ruined a lot of the trip
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★★★★★ James Hutcherson 4 months ago
Flood of decades
· · Danube Delights: Biking through Four Countries
Can’t change the weather. Boat crew and food was excellent. Everyone tried their best to make the trip as good as they could. Kudos to all involved. Bikes were excellent and well maintained.
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★★★★★ Bernice Will 4 months ago
Danube Bike and Boat Tour
· · Danube Delights: Biking through Four Countries
Due to the massive rainstorm and subsequent flooding and high water levels, our 4 country bike and boat tour was changed to a two country tour. The captain and tour guide were quick and clear with our options on day 1. Two thirds of the people left the tour the next day to remake their own plans. We decided to stay. Our boat stayed in Passau for 5 days and we used these days to explore by bike the surrounding area. Our tour guide gave us alternative rides to do and the staff on board the boat were amazing and provided us with wonderful food and service. Early on day 6 we woke up in Linz. A bus trip to Vienna for the day was arranged, we decided to explore Linz by bike. Day 7 we were able to bike from Aschach to Engelhartszell before ending the tour the next day. Although this was not the tour we originally booked and expected, we made the best of a situation that was beyond anyone’s control. I commend the staff for doing their best to make our trip memorable.
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★★★★★ Steve Chodat 4 months ago
A "watered-down" cycling trip
· Vienna to Budapest (Classic)
No fault of your operator, we arrived in Vienna in midst of Storm Boris, and historic Danube flooding. While the tour operator did great job trying to accomodate for ever changing conditions, we only managed to cycle 3 of 6 days... Flooding made sections impassable, including last couple days. What we did see while cycling was not particularly scenic. And I'd heard that the Vienna/Budapest ride was not the best of sections to ride along the Danube, but my experience was limited. Bratislava was definitely worth a stay over and Budapest is a city we enjoyed very much throughout our extended stay (5 nights).
- What was the date of your tour?
- September 2024
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- First-time bike tourists
- Countries included in this tour?
- Austria, Hungary
