Bike Tour Reviews  Danube Family Tour 7 Nights (page 2)

  • Danube Family Tour
    (5/5) Egeny May 26, 2016

    It was unforgettable tour!

    It was unforgettable tour!
    It is the perfect way for a first family tour by bikes. We are family (parents and 12 years old son). We have had tour the last summer. Everything was great: accommodation, meals, information materials, supporting.... Thank you very much to the Bike Tour.com. This summer we are going to book new tour via Bike Tour.com!

    What was the date of your tour?
    last summer
    How many tours have you completed?
    it was first time
    Difficulty (actual vs. expected)?
    As expected
    Do you recommend this tour?
    Yes
    • 4/5 Value
    • 4/5 Included meals
    • 4/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 4/5 Ease of navigation
    • 4/5 Tour documents
    • 4/5 Local tour company services
    • 3/5 Route selection
  • (5/5) TannisR May 24, 2016

    Fabulous Family Experience!

    If you are looking for a family adventure that you will remember for the rest of your life, this tour is for you! Our family had a truly enjoyable experience on the Danube family bike tour. It was a unique family holiday where we all worked together as a team - cycling along the Austrian countryside - to reach our destination. The scenery was breathtaking! The hotels were good to very good (what we expected). The pre tour arrangements, communication and maps provided were excellent. The bike service was excellent and assistance was provided promptly for the few challenges we had.

    We are a family of 5 with kids aged 13, 11, and 8. The cycling, coupled with the heat (up to 28-30C most days) was a big challenge for our 8 year old but she did it and is very proud of herself. We had planned to get her a trail bike - to go behind my husband's bike - but it did not work out. The trail bike provided for her was tipping over when she was on it - attached to the adult bike. Maybe it was because the equipment was not good, maybe she was too big for it? That hiccup set us back 2 hours on our first morning which was frustrating. By 10:30 a.m. we were on our way, each of us on our own bike. The tour company linked us up with a bike shop that gladly swapped our trail bike for a 'real bike' for my daughter. Overall, the equipment provided was of excellent quality. The bikes were simple, but that's all we needed with the non-hilly paved terrain. We did not 'train' for our tour. Bring cycling shorts (padded) and gloves to help prevent chaffing. We used ours every day.

    Another challenge was map reading. We were given detailed map books of roads and cycle trails. They were excellent maps. But in this digital age, we are used to using Google Maps to tell us how to get to our destination. It was sometimes a frustrating challenge to read the maps correctly.

    The bike route we took was mostly along either dedicated bike paths along the Danube, or on country roads with little traffic. There were just a few areas where we needed to bike along a major road. In studying the map carefully, we chose to take the routes with less busy roads. One side of the river tended to have busy traffic roads and the other did not. The map was colour coded accordingly as to the type of path/road/country road. There were not many hills at all.

    The hotels were all good. Some were more simple than others. We were not on this vacation for a luxury experience. We were worried that, being a family of 5, the hotels would squish us into one small room. On the contrary, we usually had two rooms or a suite, which was fabulous. The 'spa hotel' where we stayed for 2 nights mid-tour was nice. The pool was welcome, since the weather was quite warm. It was a true European experience when we saw two naked senior citizens enter the pool. At first, my family was shocked (being from modest Canada), but then, two of our kids jumped in naked as well (after the seniors left). When in Rome...  SHOW MORE 

    How many tours have you completed?
    1
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    Families with teens, First-time bike tourists
    Do you recommend this tour?
    Yes
    • Melk Abbey - worth the side trip! (photo by TannisR)
    • Typical country road. (photo by TannisR)
    • We made it to Vienna! (photo by TannisR)
    • 5/5 Value
    • 5/5 Included meals
    • 4/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 5/5 Scenery
    • 5/5 Ease of navigation
    • 5/5 Tour documents
    • 5/5 Local tour company services
    • 5/5 Route selection
  • (5/5) Pam P May 24, 2016

    Amazing experience

    We traveled on this self guided tour with our 10 and 12 year old daughters. We were very impressed with the organization of this trip. The maps were excellent. The trails were scenic, well marked and flat. I highly recommend this trip.

    How many tours have you completed?
    1
    Difficulty (actual vs. expected)?
    Somewhat easier
    Who is this tour suitable for?
    Families with teens, Solo travelers, Families with young kids, First-time bike tourists
    Do you recommend this tour?
    Yes
    • 5/5 Value
    • 5/5 Included meals
    • 4/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 5/5 Scenery
    • 5/5 Ease of navigation
    • 5/5 Tour documents
    • 5/5 Local tour company services
    • 5/5 Route selection
  • (1/5) Mama May 22, 2016

    Danube family bike tour???

    This trip did not turn out to be anything like we expected. Although the hotels and the scenery were beautiful the support from The Bike Company was useless. When a child with a temp of 104 needed a hospital they had no suggestions on where to go or how to get there. The maps they provided were useless and the directions given to us on the first night we're completed in about 20 minutes. The bikes were inconsistent some had water bottle holders some not. The day at the spa although nice contain total nudity. American children aren't used to that. The Farm Hotel turned out to be 3 goats. The bike ride into Venice was four miles of City biking. bike trails in Vienna are gorgeous but not particularly child friendly. The Danube bike paths all though lovely contained many areas where the speed limit was 70 kilometers an hour. We had seven and 10 year old children riding.The bike support was not given by the tour company but by another tour company. Support really meant they just transported our luggage. This would have been a beautiful ride for adults and teenagers. Not young children. the maps need to be completely redone.

    How many tours have you completed?
    8
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    Families with teens
    Do you recommend this tour?
    No
    • BikeTours.com staff reply from Lindsay May 23, 2016

      Hi Sharon, thanks very much for your feedback. We're requesting a response and feedback from the local tour operator and will be following back up with another comment very shortly. - Lindsay

      ---

      Hi Sharon,

      We're very sorry to hear that this tour did not meet your expectations. We try our best to educate travelers on what to expect, especially with self-guided tours. Please accept our apologies if you did not find the information sufficient on this tour page and in the materials provided during correspondence with our staff and with the tour company during your tour.

      We chatted with the local tour operator regarding your comments about their service. While they regret that you were dissatisfied with the overall experience, they did provide the level of support detailed in the ""Included Services"" for this tour package. They also noted that they organized a taxi to transport your bikes on the rainy day for no additional charge (which is typically not included on self-guided tours). It sounds as though you may most enjoy a private guided tour for your next trip, which would include your own private support vehicle and guide.

      The Danube Bike Path is consistently rated one of the best bike paths in Europe for its safety, ease, and family-friendliness, and we've confidently recommended it to families for more than ten years based on the great comments and stories we've always heard from past clients, as well as our own experiences. We're sorry this was not your experience, and we hope to have the opportunity to help you organize another trip in the future that's a better fit for your family.

      A note to travelers considering this tour in the future: please be sure to review this page with general information on self-guided tours (https://www.biketours.com/self-guided-bike-tours/) and this page on what to expect on a typical day on a self-guided tour (https://www.biketours.com/typical-day). Also carefully review the ""Included Services"" section on this tour page to familiarize yourself with the level of service you should expect when booking this tour.

    • 1/5 Value
    • 3/5 Included meals
    • 2/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 5/5 Scenery
    • 1/5 Ease of navigation
    • 3/5 Tour documents
    • 1/5 Local tour company services
    • 2/5 Route selection