Austria Bike Tour Reviews page 8
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- ★★★★★ Shirley Santucci
Disappointed
Danube Bike Path 8 Nights (Upscale Lodging)
Total lack of communication in not informing us that our biking would end 2 days early, which meant missing out biking through the Wachau valley . When I contacted Bike Tours that my husband was ill and could not make the trip. I should have been informed then that there were changes to the scheduled tour. The welcome meeting & bike fitting was a joke. There was absolutely no value in that 15 minute meeting. I had to adjust the handle bars myself and struggle through removing the battery for charging at the 1st two hotels that did not offer charging in the bike storage area. The electric bike itself was very good quality and comfortable to ride. The printed trip itinerary was easy to follow but did not offer much in the way of "do not miss" highlights along the way. In my opinion, only three of the hotels were worth the upscale category. I would not recommend this bike tour for anyone that has experienced quality bike tours previously.
- ★★★★★ Tammy Noteboom
Best trip ever!
Danube Delights: Biking through Four Countries
I loved everything about our bike and boat tour down the Danube. The e-bikes were high quality and well-maintained and the ship and the pampering they gave us after our days biking was fabulous. Everything on board was perfect. We loved our waiter, Ayup, and our cruise director, Leslie. And the biking—it was so incredible. The entire trip exceeded our wildest expectations. We are already planning our next one!
- What was the date of your tour?
- September/October 2024
- How many tours have you completed?
- First one
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Hungary, Slovakia
- ★★★★★ Mario Ceccanese
Cycling adventure
Prague-Vienna-Bratislava-Budapest
Navigation tools given(Garmin + maps) were very unreliable, especially entering and leaving cities - have had tours where line by line navigation instructions were provided as well as appropriate scale maps. Our group of 6 had 3 Garmins which were rarely in agreement - we then tried to follow whatever route on which 2 Garmins agreed. Czech Republic off road trails were very rough for the bikes provided - mountain bikes would have been more appropriate or better routes. We realize that due to unforeseen circumstances due to flooding on the Danube that route changes were necessary, but new routes were poorly described, and Garmins were now of no use- we resorted to Google Maps for navigation which occasionally placed us on roads which were too busy. Safety should be a prime concern, but navigation issues made this trip much more difficult and risky than originally described.
- What was the date of your tour?
- Sept 2024
- How many tours have you completed?
- 10
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Czech Republic, Hungary, Slovakia
- ★★★★★ James Ruzevick
A nice tour but a few hiccups along the way
Lake Constance Bicycle Path
On the first day of the tour, our bags were not delivered by the 6:00 pm promised time. I called the emergency number and found out that they never were picked up from our departure hotel. The fault was with the Hotel Halm who said that we had never checked in the evening before. Our bags arrived at about 8:00pm but it kind of ruined a nice evening that I spent waiting in the lobby instead of enjoying a pleasant dinner. On the 3rd day just as we started our ride my wife had a flat rear tire on her e-bike. Our instructions stated to not attempt to change an e-bike rear tire. It was a Sunday and the bike shop in town was closed. I asked to have another bike delivered but was told that it was not possible. We were told to take a train to the next town where a replacement bike was to be delivered by 0900 the following day. The replacement bike arrived at about 10:45. The rest of the trip went according to plan. The weather on the 3rd day was really beautiful, so I regret that we were not able to ride on that day.
- Countries included in this tour?
- Austria, Germany, Switzerland
- ★★★★★ Amy Lynch
It was very nice but flooding kept us from boating on the Danube.
Danube Delights: Biking through Four Countries
Vienna Austria was amazing. It’s a beautiful and friendly city. We saw many of the sights and enjoyed it so much.
- ★★★★★ David Klaeser
Danube River Tour
Vienna to Budapest 5-nights (Active)
Initial communications with BikeTours was challenging due to not knowing there was an 8 hour time zone difference. The hotel in Bratislava was located several km from the bike trail and it was difficult to navigate through town to get there plus staff were not friendly. Directions to this hotel in the app would have been helpful. The hotels in Gyor, Estergom and Budapest were easier to get to and had excellent service. The trip app was easy to use and provided lots of good information. The bikes were ok. A water bottle holder and phone holder on handlebars would make navigation safer and easier.
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- 10
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Hungary, Slovakia
- ★★★★★ Christine Ritson
Fabulous trip!
Lake Constance Classic (11-nights)
It was a great way to travel to see the beautiful country side and small towns with friends. The accommodations and breakfasts were always good. The only issue we had being a self guided tour was the information given in the guide book was sometimes not clear and found ourselves lost a few times. We did not receive the gps track. Luckily we had some data on our phones and good navigators. Overall a fabulous trip!
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Switzerland
- ★★★★★ Bruce Muir
Cycling in heaven
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
Totally awesome riding with great navigation aids, awesome scenery and diversity of terrain, countryside, culture and cuisine
- ★★★★★ Joseph Rinaudo
Beautiful scenery, very enjoyable trip
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
Excellent accomodation and breakfasts. Very responsive to sms. Excellent new bikes. Great staff. Marco and Neva went out of their way to ensure we had a great day when we transferred one wet day. No criticisms. Five stars in all areas. Thank you Bike Tours.
- ★★★★★ Richard Severson
Very dissatisfied
Danube Bike Path 8 Nights (Upscale Lodging)
Our trip was shortened due to previous rains which had damaged the trail and sections were closed. We were not informed of this issue until we had been biking for two days. We were unable to ride the final two days as the trail was closed.
We should have been notified of this situation prior to our leaving home. We would have cancelled the trip (we had trip insurance) and rebooked for next year. VERY disappointed in the way this information was withheld from us. It is a clear case of the bike touring company looking out for themselves and totally disregarding us, the customer.
Also, one member of our party had to cancel due to medical reasons. This information must not have reached the provider as 4 bikes were delivered and all hotels were expecting 4 people.
- ★★★★★ Joann Schmidt
Not what I was expecting
Danube Delights: Biking through Four Countries
Our river/bike cruise turned into a floating hotel in Vienna. Our boat never left the dock all week because of historical flooding on the Danube. The boat and cruise personnel were all fine but just wish we could of actually seen something of the countries we were hoping to see on the river. Not sure if I would ever sign up for one of these again.
- ★★★★★ S. Chilton
A few issues
Vienna to Budapest (Classic)
We have riden with BikeTours in the past, and loved it. This tour had some pros and cons. Pros: The hotels were great. The bikes were in good condition, and the in-country staff were responsive and easy to get in touch with.
Cons: We used Google maps on our last tour. It’s useless here except inside the major cities. The provided app is a battery killer. Make sure you have a portable charger or are with others who can use their phones when yours dies. The maps also stop at the city gates. Since they know your hotels when they make the map, they should include your hotel and all of the mentioned attractions. We wasted a ton of time trying to get to sites that weren’t on their app.
Avoid Mosonmagyaróvár. If you’re doing an independent tour, you could bike to it and then take the train to Györ. There is a lot more to do there.
Finally, we rode this a week or so after the record-setting flood. We were prepared for some issues, but were told “you
won’t even be able to tell there was a flood“. The bike paths are fine“. There was an area about 15 km outside of Vienna that was impassable were it not for a kind farmer with a tractor that made a path. People were sliding out in slick mud. Another area before Esztergom had trees for several km in the path that was listed, and a place where it told us to walk our bikes over a weir. There was actually a dry, paved and debris-free path just above it that wasn’t new. I was wondering why the in-country rental company didn’t know about these. It seems as though the map hadn’t been updated for some time. They also say that there are no places to get food between some of the towns. We saw restaurants or grocery stores every 6-10 km.All in all, we did have a great time, but I think it would be hard for first timers or slower cyclists. I would recommend additional days in Bratislava and Budapest.
- ★★★★★ Al Coop
Wonderful Experience
Lake Constance Bicycle Path
My wife and I went on a self guided tour and had a wonderful experience. We feel so fortunate to have found biketours.com. Overall I would rate the tour company good to excellent. The only suggestions I have are that my wife’s e-bike frame was not fit properly for her smaller body size. Secondly, we initially used Google Maps which guided us on more main roads than we expected. Not until a couple of days in to our tour did other cyclist suggest downloading a cycling app which their tour company suggested. Their app guided us on more scenic off-road trails. I now understand why when the booklet says 30 km to 40 km the shorter distance is on more main roads and not off roads. As a first timer I think biketours.com could be clearer in their correspondences or booklet and possibly suggest such apps. Overall everything was first class and we had a fantastic and memorable experience. Thank you and hopefully we will use biketour.com for future trips.
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- This was our first
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Switzerland
- ★★★★★ Don Ference
Fantastic experience! Loved it!
Danube Bike Path 7 Nights (Classic)
Great way to see Austria, the scenery was spectacular. The local partner was very well organized and accommodating, they went above and beyond expectations. We were really impressed with the hotels selected and the food was delicious!
- ★★★★★ Mary Schmidt
Unable to review as the Vivienne never left port in Vienna - Please contact me. I would have loved to have been able to review.
Danube Delights: Biking through Four Countries
Dear Team at BikeTours.com,
I hope you all are doing well. I am writing regarding my recent river cruise, Danube Delights aboard the Vivienne on September 15, which unfortunately was impacted by flooding, causing the cancellation of several key ports of call and remained docked in Vienna for 7 nights. While I understand that weather conditions are beyond anyone’s control, missing out on many destinations left me disappointed, as I had been looking forward to the full experience. My husband and I had been planning this for over a year and celebrating our 40th Wedding Anniversary.
Our cruise director did his best to keep the passengers entertained and informed but was getting very mixed messages from someone. It started the first day in Passau with the hired transportation did not have a concrete deportation location. It was 2:30pm before we were even contacted to tell us to go to the bus station and we would be transported to Vienna. After boarding the Vivienne we were told that we would be docked in Vienna for a couple of days and for those interested we could take the bus to Budapest and Bratislava on the next two days. It was a very long bus ride but a nice trip to both.
Starting on Wednesday, day 3, we were then told we MAY leave every evening, so we needed to be back on boat at 5 or maybe a different time and were not able to take any extended excursions due to the possibility of debarking. Thursday we were led to believe we may leave later in the night. Then Friday, we were instructed to be back on the boat at 11:00 am because we might leave. It was determined after we came back that we were not going to be able to leave. We would have loved to have taken the train to visit another location Wednesday - Friday. The last day, Saturday, was the worst, we had to sit on the boat because there would be announcements at 9:00 am, then stay on because we might leave at 11:00am, then wait again until after 1:00pm and then there was a decision to let us off. It was obvious the boat wasn’t going anywhere due to the 24 hours it would have taken to cruise back to Passau and there was another cruise scheduled. Also, we were extremely far back in the line of boats that would have moved before us.
Given these unforeseen circumstances, I am inquiring about a future cruise credit (FCC) toward another cruise or a refund. We were so excited to do our first River cruise as a way to travel and have the ability to bicycle and I would love the opportunity to schedule another boat/bike cruise and fully experience the journey.
I appreciate your understanding and consideration of this request, and I look forward to your response.
Sincerely,
Mary Schmidt- What was the date of your tour?
- September 15, 2024
- How many tours have you completed?
- This would have been our first but can't count due to not leaving port.
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Hungary, Slovakia
- ★★★★★ Elizabeth Hinz
Great adventure!
Prague-Vienna-Bratislava-Budapest
Given the conditions of Danube flood and its aftermath, this was a bigger adventure than expected in problem solving logistics. People along the way were welcoming and helpful.
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Czech Republic, Hungary, Slovakia
- ★★★★★ Brenda Brown Wright
Biking across the Danube
Danube Delights: Biking through Four Countries
It was a great experience, Leslie and Barbara plus the guides did an outstanding job. We were
Lucky to be able to explore some
Of the area, during flooding. Or near flooding .
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