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Cycling and Cooking in Portugal by E-bike

  • 7 nights | 27 miles/day
  • Guided from: €2600
  • Self-guided from: €1865
  • View Dates
  1. Variety: Choose from more than 200 tours offered by local operators in 35 countries.
  2. Advice: Our informed advisors help you choose the trip that's right for you.
  3. Lower cost: You pay local tour company prices—less than what big American companies charge.
  4. Great exchange rates: Pay low rates thanks to the millions of dollars in foreign currency we buy each year.
  5. Convenience: We handle the full booking and payment process.
  6. Support: We’re your advocates from initial planning through final pedal stroke.

Tour description

We designed this tour for people searching for a good mix of nature and heritage, and a sprinkle of excellent cuisine on top!

The tour explores the Natural Park of Serra d’Aire e Candeeiros and the beautiful region of Évora, a city classified as a UNESCO World Heritage Site. Then we follow to the gorgeous natural park of SW Alentejano e Costa Vicentina, for a dramatic change of landscape.

Your evenings will be spent with chefs or local people. In our cooking classes, you will learn delicious and simple Portuguese food. At each place you will be given a little book with the recipe of what you cooked so that you may repeat the experience at home.

Due to the difficult profile of the climbs in Serra d’aires e Candeeiros, we strongly recommend you enjoy this tour by e-bike. Be aware that if you choose a different type of bike, you should expect a really tough time.

Note: While it is possible to book this tour in Jul-Sep, the tour operator does not recommend traveling in this area during that time of the year due to very high temperatures.

Daily program

Day 1: Arrival and transfer to Alvados
Aires and Candeeiros have a very special landscape. As you bike you will discover man-made rock walls marking the roads and proprieties and a barren landscape dotted here and there by boulders, fissures, and slopes. Underground there is a rich network of caves and galleries that extend beyond your imagination. There is a rich and varied range of animal life, including 18 species of bats (the symbol of the Park) that find ideal shelter in the various grottoes.

We'll transfer you from Lisbon airport to Alvados. The small village of Alvados is hidden in a deep valley. Enjoy the architecture with modern lines but fully respecting local trends and materials. Here, in Alvados, in the heart of the Natural Park, you'll find your charming hotel. The valley is almost 300 meters deep, so now you know why we recommend e-bikes for this tour!

This evening you'll enjoy your first delicious meal at your hotel.
Overnight in Alvados

Day 2: Caves route (27 miles/43km; total elevation gain 3,316 feet/1011m)
This cycling tour will take you first to the wonderful limestone caves of the natural park. The guided tour takes about 1 hour. In 1955 two men working at a place called Pedra do Altar went through an opening in the rock as they were trying to catch a bird. Inside they discovered a gallery of Santo António caves, formed more than 150 million years ago. The caves occupy a huge area of 6,000 square meters, adorned with stalagmites and stalactites.

From here you will continue cycling through the agriculture fields of the area, which include a lot of olive trees. In the 1950s about 200,000 liters of olive oil were produced here! There may be an opportunity to visit an olive mill and taste some olive oil.

On the way you may park your bikes for a beautiful short walk. When you reach the top of the Fornea, you find the perfect place to relax. The amphitheater is about 500 meters in diameter and 250 meters in height!

Arriving to the village of Porto Mós, you may choose to visit the castle and then head back home for some relaxing time in the spa (massages are bookable at the hotel). You deserve it after this biking tour!

A picnic lunch is included today, and you'll have your first included cooking class at 7:00pm with the chef at your hotel.
Overnight in Alvados

Day 3: The Monasteries Route (29 miles/47km; total elevation gain 2,703 feet/824m)
Today you will cycle from Alvados to the Monastery of Batalha and then the Monastery of Alcobaça.

The route is again hilly at the beginning, but then you have a wonderful downhill on a really narrow road through the mountains.

The monastery of Batalha took over a century to build, starting in 1386 and ending around 1517, spanning the reign of seven kings! It is one of the masterpieces of Gothic art, mingled with Manueline style. We suggest a nice cafe in Batalha for lunch today (not included in tour cost).

The Alcobaça Monastery has a beautiful 13th-century façade but the building of the complex started in 1178. The impressive tombs of King Pedro I and his mistress Inês de Castro, who was murdered on the orders of Pedro's father, King Afonso IV are one of the highlights of the monastery.

From Alcobaça, we transfer you to our farm in Évora. Here you will enjoy dinner and a relaxing evening.
Overnight in Évora

Day 4: The Wine and Cork Route (27 miles/44km; total elevation gain 1,062 feet/324m)
The bike tour leaves the farm heading toward Igrejinha, a very white village where all the houses have different color stripes and resemble a great painting. From here cycle to the cork factory, which will surely be the highlight of the day. See how cork is transformed and learn about all you can do with it!

From here ride to S. Miguel de Machede, another small countryside village where you should stop for a drink at a local café. The day should finish with a visit to the winery of São Miguel, a really fun and interesting visit.

After the visit to the winery, you'll be transferred back to the farm to avoid cycling on the main road (wine tasting and return transfer are included in the tour cost).

You'll have another cooking lesson this evening at the farm to learn about Alentejo regional food!
Overnight in Évora

Day 5: The Famous Carpets (25 miles/40km; total elevation gain 1,394 feet/425m)
Along the eco-trail, a bike lane built on an old railway, through small farms, you'll get to Graça do Divor, a very well-preserved white and blue village. This is a good place to stop for a drink and try the delicious meat pies of Mrs. Ilda (not included in tour cost)!

From here, the route heads to the Arraiolos village, with its rich historical center, famous carpets, and delicious Pastéis de Toucinho. The views from its castle are unforgettable.

It’s now time for a winery visit with a fantastic private carriage collection (included in the tour cost). A few miles past the winery, you'll discover a cheese production farm where local liqueurs, jams, and other regional delicacies are produced. You may enjoy sampling some of the treats at the cheese farm (about €11, not included in tour cost). Both farms are really nice, so plan about an hour stop at each.

From the cheese farm, you will be transferred back to the hotel (included in the tour cost). Dinner is not on the agenda for this evening so that you may enjoy dinner on your own in the city (if you wish, you may always dine at the farm again at your own cost; dinner must be booked 24-hours in advance).
Overnight in Évora

Day 6: Twenty Centuries of History (12 miles/20km; total elevation gain 396 feet/121m)
Évora is such a gorgeous city you must cycle there to explore it. Visit some of the most interesting sites, cycling through beautiful streets we carefully selected for you. The Roman Temple, the Cathedral, the Bone's chapel, and the University are some of the places we recommend.

After your lunch (not included) we will transfer you to Santiago do Cacém by car. We will deliver you to the castle for a visit, after which you will cycle to the hotel.

At 6:00pm you will meet the chef for another tasty cooking class. Enjoy!
Overnight in Santiago do Cacém

Day 7: From the Mountain to the Sea (40 miles/65km; total elevation gain 2,165 feet/660m)
After all these inland days, you deserve some sea views and maybe a swim! Before leaving, visit the last operating windmill and head out towards the coastline through a lush green oak forest. The blue ocean and schist cliffs will frame the arrival to the fisherman's village of Porto Covo. On the way, check out a fortification that used to protect a natural bay from pirate attacks. You will have the opportunity to "walk into the ocean" on a pier made of rock. Here you can watch the unloading of the fish and the lamprey drying in the sun.

Later relax at the beach or explore the small streets and shops of Vila Nova de Milfontes followed by the perfect end of the day at the romantic riverside agro-tourism. You'll enjoy a final delicious dinner (included in the tour cost).
Overnight in Vila Nova de Milfontes

Day 8: Departure or extension
The tour officially ends after breakfast, but of course we would welcome you to extend your stay with us!

Daily program

Day 1: Arrival and transfer to Alvados
Aires and Candeeiros have a very special landscape. As you bike you will discover man-made rock walls marking the roads and proprieties and a barren landscape dotted here and there by boulders, fissures, and slopes. Underground there is a rich network of caves and galleries that extend beyond your imagination. There is a rich and varied range of animal life, including 18 species of bats (the symbol of the Park) that find ideal shelter in the various grottoes.

Arrive to Alvados (transfers from Lisbon airport are bookable for a surcharge). The small village of Alvados is hidden in a deep valley. Enjoy the architecture with modern lines but fully respecting local trends and materials. Here, in Alvados, in the heart of the Natural Park, you'll find your charming hotel. The valley is almost 300 meters deep, so now you know why we recommend e-bikes for this tour!

This evening you'll enjoy your first delicious meal at your hotel.
Overnight in Alvados

Day 2: Caves route (27 miles/43km; total elevation gain 3,316 feet/1011m)
This cycling tour will take you first to the wonderful limestone caves of the natural park. The guided tour takes about 1 hour. In 1955 two men working at a place called Pedra do Altar went through an opening in the rock as they were trying to catch a bird. Inside they discovered a gallery of Santo António caves, formed more than 150 million years ago. The caves occupy a huge area of 6,000 square meters, adorned with stalagmites and stalactites.

From here you will continue cycling through the agriculture fields of the area, which include a lot of olive trees. In the 1950s about 200,000 liters of olive oil were produced here! There may be an opportunity to visit an olive mill and taste some olive oil.

On the way you may park your bikes for a beautiful short walk. When you reach the top of the Fornea, you find the perfect place to relax. The amphitheater is about 500 meters in diameter and 250 meters in height!

Arriving to the village of Porto Mós, you may choose to visit the castle and then head back home for some relaxing time in the spa (massages are bookable at the hotel). You deserve it after this biking tour!

A picnic lunch is included today, and you'll have your first included cooking class at 7:00pm with the chef at your hotel.
Overnight in Alvados

Day 3: The Monasteries Route (29 miles/47km; total elevation gain 2,703 feet/824m)
Today you will cycle from Alvados to the Monastery of Batalha and then the Monastery of Alcobaça.

The route is again hilly at the beginning, but then you have a wonderful downhill on a really narrow road through the mountains.

The monastery of Batalha took over a century to build, starting in 1386 and ending around 1517, spanning the reign of seven kings! It is one of the masterpieces of Gothic art, mingled with Manueline style. We suggest a nice cafe in Batalha for lunch today (not included).

The Alcobaça Monastery has a beautiful 13th-century façade but the building of the complex started in 1178. The impressive tombs of King Pedro I and his mistress Inês de Castro, who was murdered on the orders of Pedro's father, King Afonso IV are one of the highlights of the monastery.

From Alcobaça, we transfer you to our farm in Évora. Here you will enjoy dinner and a relaxing evening.
Overnight in Évora

Day 4: The Wine and Cork Route (27 miles/44km; total elevation gain 1,062 feet/324m)
The bike tour leaves the farm heading toward Igrejinha, a very white village where all the houses have different color stripes and resemble a great painting. From here cycle to the cork factory, which will surely be the highlight of the day. See how cork is transformed and learn about all you can do with it!

From here ride to S. Miguel de Machede, another small countryside village where you should stop for a drink at a local café. The day should finish with a visit to the winery of São Miguel, a really fun and interesting visit.

After the visit to the winery, you'll be transferred back to the farm to avoid cycling on the main road (wine tasting and return transfer are included in the tour cost).

You'll have another cooking lesson this evening at the farm to learn about Alentejo regional food!
Overnight in Évora

Day 5: The Famous Carpets (25 miles/40km; total elevation gain 1,394 feet/425m)
Along the eco-trail, a bike lane built on an old railway, through small farms, you'll get to Graça do Divor, a very well-preserved white and blue village. This is a good place to stop for a drink and try the delicious meat pies of Mrs. Ilda (not included in tour cost)!

From here, the route heads to the Arraiolos village, with its rich historical center, famous carpets, and delicious Pastéis de Toucinho. The views from its castle are unforgettable.

It’s now time for a winery visit with a fantastic private carriage collection (included in the tour cost). A few miles past the winery, you'll discover a cheese production farm where local liqueurs, jams, and other regional delicacies are produced. You may enjoy sampling some of the treats at the cheese farm (about €11, not included in tour cost). Both farms are really nice, so plan about an hour stop at each.

From the cheese farm, you will be transferred back to the hotel (included in the tour cost). Dinner is not on the agenda for this evening so that you may enjoy dinner on your own in the city (if you wish, you may always dine at the farm again at your own cost; dinner must be booked 24-hours in advance).
Overnight in Évora

Day 6: Twenty Centuries of History (12 miles/20km; total elevation gain 396 feet/121m)
Évora is such a gorgeous city you must cycle there to explore it. Visit some of the most interesting sites, cycling through beautiful streets we carefully selected for you. The Roman Temple, the Cathedral, the Bone's chapel, and the University are some of the places we recommend.

After your lunch (not included) we will transfer you to Santiago do Cacém by car. We will deliver you to the castle for a visit, after which you will cycle to the hotel.

At 6:00pm you will meet the chef for another tasty cooking class. Enjoy!
Overnight in Santiago do Cacém

Day 7: From the Mountain to the Sea (40 miles/65km; total elevation gain 2,165 feet/660m)
After all these inland days, you deserve some sea views and maybe a swim! Before leaving, visit the last operating windmill and head out towards the coastline through a lush green oak forest. The blue ocean and schist cliffs will frame the arrival to the fisherman's village of Porto Covo. On the way, check out a fortification that used to protect a natural bay from pirate attacks. You will have the opportunity to "walk into the ocean" on a pier made of rock. Here you can watch the unloading of the fish and the lamprey drying in the sun.

Later relax at the beach or explore the small streets and shops of Vila Nova de Milfontes followed by the perfect end of the day at the romantic riverside agro-tourism. You'll enjoy a final delicious dinner, included in the tour cost.
Overnight in Vila Nova de Milfontes

Day 8: Departure or extension
The tour officially ends after breakfast, but of course we would welcome you to extend your stay with us!

Dates

Group guided: Jun 13, 2020 (minimum 2 participants). Private guided: Saturdays: Upon request, minimum 2 participants
Low season: Jan 01, 2020 - Apr 03, 2020 , Apr 13, 2020 - Jun 09, 2020 , Sep 19, 2020 - Dec 18, 2020
High season: Jun 10, 2020 - Sep 18, 2020

Prices

Local:

We price in local currencies to save you money. How?

Prices are shown in the local currency EUR.

Prices other than in the local currency are based on current exchange rates and will vary.

Prices other than in the local currency are based on current exchange rates and will vary.

Prices other than in the local currency are based on current exchange rates and will vary.

Tour package: Private guided

Upon request (minimum 2 participants)

Per person, double occupancy
€ 3065
High season surcharge
€ 95
Single room surcharge (1 person/1 room)
Low season
€ 480
High season
€ 713
Non-Saturday start date, upon request
€ 99

Prices are shown in the local currency EUR.

Prices other than in the local currency are based on current exchange rates and will vary.

Prices other than in the local currency are based on current exchange rates and will vary.

Prices other than in the local currency are based on current exchange rates and will vary.

Tour package: Group guided

Apr 6, Oct 26, 2019 (minimum 2 participants)

Per person, double occupancy
€ 2600
High season surcharge
€ 95
Single room surcharge (1 person/1 room)
Low season
€ 480
High season
€ 713
Non-Saturday start date, upon request
€ 99

Dates

Saturdays: Jan 4-Mar 28, Apr 11-Dec 12, 2020 (minimum 2 participants; additional start days may be available for a surcharge)
Low season: Jan 01, 2020 - Apr 03, 2020 , Apr 13, 2020 - Jun 09, 2020 , Sep 19, 2020 - Dec 18, 2020
High season: Jun 10, 2020 - Sep 18, 2020

Prices

Local:

We price in local currencies to save you money. How?

Prices are shown in the local currency EUR.

Prices other than in the local currency are based on current exchange rates and will vary.

Prices other than in the local currency are based on current exchange rates and will vary.

Prices other than in the local currency are based on current exchange rates and will vary.

Tour package
Per person, double occupancy
€ 1865
High season surcharge
€ 95
Single room surcharge (1 person/1 room)
€ 480
Non-Saturday start date, upon request
€ 99
Bike Rentals
Electrically assisted bike
€ 200
GPS rental
€ 50
Transfer
Per person, Vila Nova de Mil Fontes to Lisbon airport
€ 133
Per person, Lisbon airport to Alvados
€ 98
Please note: Instead of operating bicycle tours ourselves, BikeTours.com represents local bicycle tour operators around the world. Review the tour operator's information and terms below, then submit your booking request through BikeTours.com. The primary benefits of booking your tour through BikeTours.com include:
  • Lower cost: You pay local tour company prices—less than what big American companies charge
  • Variety: Choose from more than 200 tours offered by local operators in 35 countries.
  • Advice: Our informed advisors help you choose the trip that's right for you.
  • Great exchange rates: Pay low rates thanks to the millions of dollars in foreign currency we buy each year. Or pay in euros!
  • Convenience: We handle the full booking and payment process.
  • Support: We’re your advocates from initial planning through final pedal stroke.
Contact us with any questions about booking and paying for your tour through BikeTours.com. We look forward to serving you!

Turaventur Terms and Conditions

1. Identification of the company
The tour operator activities are registered at the Portugal National Tourism Organisation, the National Board for tourism activities:

RNAAT 17/2002 – Adventure and cultural activities
RNAVT 340 – Tour operator
RNET 597 - Accommodation

Our activities in Protected Areas are classified as Turismo de Natureza.(Nature Tourism)

2. Included Services
Included and not included items

  • The tour price is per person and includes those items mentioned in the “INCLUDED” section of our website or, in case of a personalized proposal, in the included section of the proposal sent to you by e-mail.
  • Any item not mentioned on the included section is not included.
  • We sometimes may mention some NOT INCLUDED items or services we consider important to call your attention to.

3. Cancellations and refunds
By The tour operator’s initiative

The tour operator has the right to cancel a program according to the following circumstances:

  • Force Majeure: Refunds and compensation payments are not liable in circumstances beyond our control or our supplier’s control. This includes but is not limited to changes due to war, threat of war, acts of terrorism, civil strikes, natural disaster, fire, adverse weather or similar circumstances. If possible we will supply an alternative program.
  • In the unlikely event that we have to cancel your tour for any reason, we will refund you 100%.
  • Extreme weather conditions that may compromise the security of the program. In this case we will offer an alternative program as close as possible to the original one.
  • Programs for individual guests with set date and minimum number of participants to given price: if the minimum number of participants is not achieved then you may choose one of the following options:
  • Price for an inferior group, to be accepted or not by the client;
  • alternative program;
  • money refund.

The tour operator has the right to change the program or the routes whenever it's necessary for any reason as per example road works, health, safety etc. No refund will apply in these situations.

By Client’s initiative

Individual package activities - including accommodation and activities:

We highly recommend you to make a trip cancelation insurance.

Should you be unable to proceed with your tour for any reason you should inform us immediately. Our cancellation and refund policy for all tours is as follows:

  • For cancelations until 56 days before the tour start date we refund your deposit minus 50 € for handling charges.
  • For cancelations  between 55 and 42 days before the tour start date, we will keep your deposit but we will not charge anything else.
  • For cancelations between 41 and 21 days before the tour start date, you can choose one of the following options:
  • 70 % refund of the paid total
  • Rebook the tour on another date
  • Choose another tour
  • For cancelations between 20 and 1 days before the tour star there will be no refunds.
  • No refunds are available once the tour starts. THERE ARE NO EXCEPTIONS, including weather or other factors beyond our control.

Individual activities up to 1 day

  • If you cancel at least 28 days weeks before the tour start date, your deposit is returned
  • If you cancel between 27 and 1 day before the tour start date, we will keep your deposit but we will not charge anything else.
  • No refunds are available once the trip starts. THERE ARE NO EXCEPTIONS, including weather or other factors beyond our control.

Business Events

  • If you cancel at least 84 days before the tour start date, your deposit is returned, except for 200 € of handling charges.
  • If you cancel between 83 and 42 days before the tour start date, we will return the deposit except for 200 € of handling charges and any costs that we already incurred such as hotel advance payments, research costs, etc).
  • If you cancel between 41 and 1 days before the start date, there will be no refund.
  • No refunds are available once the trip commences. THERE ARE NO EXCEPTIONS, including weather or other factors beyond our control.
  • Cancelling conditions may be negotiated BEFORE the booking of the trip and not after.

4. Risks and liabilities

The tour difficulty level is explained in each tour description. If you have any doubts please contact us.

Your booking is accepted on the following conditions:

  • You will inform us of have any medical condition that may be affected by or affect the activity.
  • You understand and accept the risks associated with bicycle, canoeing, walking or jeep travel (depending on the tour you chose)
  • You are fit and medically able to undertake the activity you booked.

5. Warranties, insurances and liabilities

The tour operator is fully insured according to the Portuguese law in force for its activity. This means that those participating in our programs are covered by insurances as described below:

(Personal) Accident insurance policy - Number 27/2588

  • This insurance is nominal which means we need to know each participant full name and age before starting date.
  • Coverage per accident:
    • Medical treatment: Limited to 3500 €/person/accident.
    • Death or Permanent Disability: Limited to 20.000 €/person.
    • In case of a child under 14 years old death or permanent disability is substituted by funeral expenses of a maximum of 3000 €.

Civil liability insurance policy - Number 95/219928 and 95/933735

  • Civil liability insurance covers damages caused to third parties or clients and that occurs because of the activity and of our responsability.
  • Limits:
    • 50.000 € / Accident / year, in outdoor animation activities
    • 75.000€ / Accident / year in travel agent activities

Responsibilities

  • The tour operator accepts no liability for illness/injury suffered by you or loss/damage to your property during the holiday save that covered by its insurances.
  • Travel insurance should be arranged by you at the time of booking.
  • Trip cancellation insurance is not included in the tour price but is strongly recommended. This will protect you should you need to cancel for unpredictable reasons such as illness, and should provide for your air and tour refunds in full. Additional insurance for baggage, health/accident is also strongly recommended.

Our program are run by experient guides. We have emergency plans and procedures for all activities.

Procedure

  • In case of accident you or a member of our team will call the Emergency service. Transport costs to hospital are of your responsibility. If the emergency service considers an ambulance is not necessary you must pay for a taxi and this is never refunded by the insurance company. Hospital bills must be paid by you. We will file a report to the insurance company. The insurance company will then decide the amount to be refunded and will refund you directly or through us.

6. Available emergency means

  • Portugal has a national emergency system that can be used anywhere in the country through the number 112.
  • Human resources: all full time employees have a 1st aid certificate.
  • Material resources: in all our programs we have a basic 1st aid kit and mobile phones. We may also use our bikes, jeeps or canoes as emergency means.

7. Bicycle: Rental Conditions, Technical Support and Responsibility

  • Bicycle rentals are subject to availability and on the condition that the client assumes responsibility for the bicycle during the rental period. There are no insurances for bicycles. For more details on insurances please see point 6.
  • Your responsibility may go up to the total cost of the bike – 500 €. In case of an e-bike your responsability may go up to 2000 €.
  • The safety of the bike is your responsability so make sure that when leaving the bike unattended it is securely locked to a fixed point through frame and back wheel in a visible place.
  • You may purchase a Theft and Damage extra protection service from us. Please see the conditions of this service in point 9.
  • If, when we deliver the bikes to you, something is not in perfect conditions, you shall inform us immediately, before the bike delivery guide leaves.
  • Bikes are equipped with helmet, rear rack and trunk bag, lock and spare tube.
  • In self-guided tours we also provide a pump, tire levers, map carrier, odometer and multi tool kit.
  • When you return your bike you must pay for any lost or damaged items.
  • Bikes are delivered working properly but small problems can occur due to continuous use. If you book a self-guided tour you are also expected to solve minor problems on your bike like changing a flat tire or tuning your gears or brakes.
  • If you need us to meet you to solve these kind of problems an additional fee will be charged.
  • If you book a guided trip the guides will take care of all problems.
  • You're booking a cycling tour so you must know how to ride a multispeed bicycle and be sure that its use and physical effort present no risk to your health.
  • Participants assume all risks associated with the activity they have booked. Your safety comes first so the use of HELMETS is required.

8. Bicycle Theft and Damage protection service (not for e-bikes)

  • This is not an insurance.
  • This service covers:
    • Bike theft. Providing that you have taken all precautions to prevent the theft from happening. You must always file a complaint with the local authorities.
    • Bike damage in case of accident or fall.
  • Moving you and/or the bike to a local bike shop or having a mechanic on your location is not included. You must, at your expense, go to the shop advised by the tour operator or pay for the mechanic to meet you on site. In this case the service is subjected to mechanic availability and delays due to distance.

The cost for this service is 75€ per bike/tour (up to 8 days), VAT included.

Exceptions:

  • Damage caused by negligent use.
  • Damage caused by noncompliance with road traffic laws.
  • A road accident involving other vehicles. In which case the authorities must be summed to access responsibilities on site. An insurance declaration form must be fulfilled (declaration form will be provided with the bicycle).
  • E-bikes

This service may be halted at any moment without prior notice and without prejudice for on going tours.

9. Itinerary changes
 
We reserve the right to make changes to your itinerary. Should this be necessary we will do our utmost to ensure that any such changes do not substantially alter the nature of the tour.
 
10. Routes
We cannot guarantee the condition or accessibility of routes, since they follow public highways that are subject to road works, diversions, landslips etc.
11. Support Car (Guided Tours)
The support car does not ride with the group.
It will be always at a reasonable distance from the group in order to be able to reach it in a maximum of 60 minutes in case of need.
The support car also does other services like setting up picnics or doing shopping for the day.

12. Photographs

The tour operator is entitled to use the photographs taken during the activities for promoting and marketing purposes for our tours only. No images shall be used when the image of a person is equal to or larger than 50% of the photograph size.

13. Queries and Complaints

We will respond to email and telephone queries concerning your tour within 48 hours.

If you have a problem during your tour, you should talk to your guide or phone the tour operator and we will do our utmost to resolve the matter there and then. Otherwise, you should notify us in writing with the details of your complaint within 30 days of your tour finish date.

Our first goal is to serve you well. Whenever you have a complaint please try to inform us in time to solve it during your trip.

According to legislation, we do have a complaint book.

We also have a Compliment’s book and 3 trip advisor pages where clients can share their experiences.

14. Applicable Law and Competent Court

The present terms and conditions are governed by the Portuguese Law.

All disputes arising from the interpretation or execution of these Terms and Conditions will be submitted to the District Court of Évora, with express waiver of any other.

All photos used by permission. ©Turaventur